Charity registered in Scotland SC037530
Whiteinch Centre is a community facility owned by the community of Whiteinch, in the name of Whiteinch Community Association. Membership of Whiteinch Community Association is open to all local residents of Whiteinch.
The Whiteinch Centre is a valuable, multi-use community hub facility based in the centre of Whiteinch Glasgow. After a long period of closure due to lockdown we are now looking ahead to the coming year and seeking to develop and re-establish our myriad community activities, training & wellbeing services within the Centre.
At the heart of our future development sits our café and kitchen training facility and we are seeking to recruit a skilled Catering Manager (25-28hrs per week) to help us develop our Café & Kitchen training facility over the coming year.
Overall Job Purpose
To supervise and organise daily operations of the Whiteinch Training kitchen & cafe including motivating staff and volunteers to provide excellent food and customer service.
Key responsibilities
- Oversee all café, food pantry and catering operations, including food preparation, inventory, equipment and special events
- Help to recruit, train and supervise café staff incl volunteers & trainees
- Prepare weekly work schedules in relation to the main kitchen, pantry & café areas
- Oversee good quality food preparation and service
- Maintain a consistent high standard of food quality, hygiene and health & safety
- Ensure café costs are within budget and identify ways to increase catering income
- Maintain records and prepare reports of daily, weekly and monthly revenues and expenses
- Keep records of all kitchen/catering related supplies and order new stock as required
- Resolve customer complaints regarding food or customer service
- Support and facilitate food provision at events and with/for partner organisations
- Suggest new menu items based on customer feedback
- Identify strategies to retain and attract customers
- Ensure the Kitchen & café areas are clean and tidy
- Promotion and marketing of the café
Other Duties
- Support the Centre Business Manager in overall Centre operations
- Take up occasional duties which will support the success of the organisation
- Identify & participate in any necessary training to acquire and develop skills
- Participate in and contribute to volunteer & staff team meetings as required
- Provide appropriate support to volunteers, interns and trainees as required
- Ensure that work is carried out in accordance with the values, equal opportunities, policies and procedures of the Whiteinch Centre