The Whiteinch Centre is a valuable, multi-use community hub facility based in the centre of Whiteinch Glasgow. After
a long period of closure due to lockdown we are now looking ahead to the coming year and seeking to develop and
re-establish our myriad community activities, training & wellbeing services within the Centre.
At the heart of our future development sits our café and kitchen training facility and we are seeking to recruit a
skilled Catering Manager (25-28hrs per week) to help us develop our Café & Kitchen training facility over
the coming year.
Overall Job Purpose
To supervise and organise daily operations of the Whiteinch Training kitchen & cafe including motivating staff
and volunteers to provide excellent food and customer service.
Key responsibilities
- Oversee all café, food pantry and catering operations, including food preparation, inventory, equipment and
special events
- Help to recruit, train and supervise café staff incl volunteers &
trainees
- Prepare weekly work schedules in relation to the main kitchen, pantry & café
areas
- Oversee good quality food preparation and service
- Maintain a consistent high standard of
food quality, hygiene and health & safety
- Ensure café costs are within budget and identify ways to
increase catering income
- Maintain records and prepare reports of daily, weekly and monthly revenues and
expenses
- Keep records of all kitchen/catering related supplies and order new stock as
required
- Resolve customer complaints regarding food or customer service
- Support and facilitate
food provision at events and with/for partner organisations
- Suggest new menu items based on customer
feedback
- Identify strategies to retain and attract customers
- Ensure the Kitchen & café areas
are clean and tidy
- Promotion and marketing of the café
Other Duties
- Support the Centre Business Manager in overall Centre operations
- Take up occasional duties which will support the success of the organisation
- Identify & participate in any necessary training to acquire and develop skills
- Participate in and contribute to volunteer & staff team meetings as required
- Provide appropriate support to volunteers, interns and trainees as required
- Ensure that work is carried out in accordance with the values, equal opportunities, policies and procedures of the Whiteinch Centre