The post will be one of a team of development officer within HTSI but with a specific regional wide remit for promoting the participation of the Third Sector in decision making forum and their contribution to policy, both nationally and regionally. This specific role will work with existing representatives elected from within the HTSI membership to support them in undertaking their responsibilities, including the circulation of communication and engagement within the membership.

The post holder will be responsible for leading on developing the representative pathway in Highland, the recruitment and development of representatives and the co-ordination of policy response on behalf of Members of HTSI.

The Highland Third Sector Interface (HTSI) is an award winning regional development, advocacy and support organisation for community groups, charities and social enterprises in Highland. Anticipating the retirement of three Board Members in the Autumn of 2021 we are looking to recruit new Board members to join an experienced and innovative team.

We are specifically looking to appoint members based on demonstrable experience and skills in one or more of the following areas:

• Legal and Risk Management
• Human resources
• Regional or national governance
• Regional or national level partnership working
• Financial planning and management
• Community Justice
• Political and parliamentary engagement

Do you have a passion for preventative work? Do you get excited by innovation and new opportunities? We are looking for someone with exceptional communication skills, a passion for rehabilitation and prevention and strong belief in partnership approaches.

The post will join an existing team of two working 35 hrs a week on a shift pattern, to include evenings and a half day weekend shift on rotation. To be based within the Custody Suite of Inverness Police Station (currently home based but transitioning back following COVID Restrictions), but will work extensively in communities throughout Highland. The project is currently funded for a three year pilot phase.

The post will be one of a team of new development officer posts specifically intended to work closely with Third Sector Organisations (TSOs) throughout the Inner Moray Firth. This specific role will work with newly establishing TSOs and those needing support around their governance or strategic planning. The post will also support crisis management and intervention within TSOs requiring support, enterprising activity and new assets.

The post holder will be responsible for leading advice and guidance to groups around these topics, ensuring that they are informed of the regulatory and legal information necessary. They will also support the broader work of HTSI in developing a strong Third Sector across the Highlands, including delivery of training, workshops and policy development relevant to the speciality areas connected with this post.

HTSI are looking for a creative, hard working and motivated individual to join a new team within the organisation, focused on improving and developing membership communications and overall experience. Working across the various functions of the team the individual will be able to support website development and content management, social media content and management, and design and publication of visual material for publication. You would have to have a good level of written communication, familiar with social media platforms, website development software (such as Wix or Weebly) and software for design, such as Creative Cloud, InDesign and Photoshop.

The post holder is responsible for supporting a new programme of engagement and options appraisal work around services to support people living with a long-term health condition (LTC) practice self-management.

Specifically, the post holder will lead on work to scope options for digital delivery and support, based on feedback and engagement from people with a LTC and other stakeholders. The options will then be developed into proposals and working alongside other LGOWIT colleagues the postholder will pilot preferred options. Before the completion of the fixed project term, the post holder will complete the work with a full report and provide recommendations for progress.

Key Tasks:

• Develop a detailed project plan and timeline for completion against the project outline and expectations.
• To plan and execute a wide range of engagement activities to capture stakeholder views and input in the initial scoping, piloting and final recommendations stages of the project.
• To work closely with other member of the LGOWIT and HTSI teams to ensure full delivery of the project plan and expectations.
• To maintain accurate records and notes necessary to inform the project development and final reporting.
• To produce stage completion and final project reporting with detailed indications of learning, recommendations, and next steps as appropriate.
• To support the general work of promoting self-management and its benefits for those living with a long term condition.
• To ensure that regular information on project progress and development is provided to the LGOWIT team and funders as appropriate.
• To assist with the compilation of monitoring and reporting as required by funders and partners.
• To assist with the communication and promotion of LGOWIT’s work purpose and aims as necessary.
• To undertake any other reasonable task required of the post by the line manager.

Person Specification

Experience

• Extensive experience of working with Microsoft packages, including word, PowerPoint, excel and outlook
• Experience of working within a small team, preferably withing the third sector
• Experience of dealing with the public and public enquiries, particularly via email and on the phone
• Experience of community engagement or of working with community groups
• Experience of writing for business and wider circulation in a business setting
• Experience of project working, ideally planning and management

Knowledge and skills

• Educated to standard grade level in English and Maths, or equivalent
• Evidenced experience in working with Microsoft packages
• Knowledge of confidentiality requirements and the management of personal data
• Evidenced experience of co-ordinating events for the public
• Knowledge of basic risk management, particularly as it pertains to digital work
• Knowledge of common digital platforms such as MS Teams, Facebook, Twitter, Slack, Zoom etc.
• Public speaking skills, specifically an ability to engage and talk to/with a wide range of people
• Some knowledge of the principles of self-management as it related to long term health conditions would be an advantageous

Personal qualities

• Self-starter, proactive and excellent organiser with the ability to work unsupervised.
• Good interpersonal skills – flexibility for different audiences, tact, diplomacy, adaptability.
• Honesty and integrity
• Approachable, confident and at ease with others.
• Ability to work as part of a team and under pressure
• Commitment to the principles of confidentiality, and equality of opportunity

Responsible to:LGOWIT Project Manager

The post will be responsible for supporting the establishment of the newly developed Highland Third Sector Resilience Network, including embedding the current process and developing stage two of the projects to encourage more collaboration across groups within communities. They will also have responsibility for formalising and maintaining a wide variety of partnerships to create referral processes necessary for joint planning at community or organisational level.

The post is intended to support the next stage of development for the network and is currently funded for another 12 months with ambitions to establish something more permanent subject to funding. There are a clear set of outcomes expected around embedding much of this workstream into main TSI functions within Highland throughout the coming year.

The post holder will be a senior development officer leading a series of new activities and areas of development for HTSI around their strategic ambitions. They will work closely and directly with the Chief Officer and the Senior Development Officer for the Digital and Membership Team to deliver the wider range of regionally based and driven responsibilities of the organisations and its TSI functions.

As part of their individual role they will work with a range of partners and stakeholders and must be confident in building relationships and networks across sectors. They will lead on activities specifically related, but not restricted to, employability, training, political engagement and mentoring.

Together with the HTSI CO, they will consider how the overall performance of the organisation is managed and ensure delivery of the annual operating plan.

The post-holder will be part of a small team working nationally with the network of Third Sector Interfaces (TSIs) to improve equalities and human rights practice within the third sector. They’ll play a key role in delivering training, guidance and resources for TSIs and other third sector organisations.

The programme is funded by Scottish Government through the Equality and Human Rights Fund. To ensure national coverage different posts will be employed by Glasgow Council for the Voluntary Sector (GCVS), Edinburgh Voluntary Organisations Council (EVOC) and Highland Third Sector Interface (HTSI).

Strong understanding of legislation, good practice, and challenges in the fields of equalities and human rights and their practical application is essential as well as experience of developing and delivering training, ideally in the fields of equalities and/or human rights

Responsible to: Both the TSI EHR Project Manager and the HTSI CEO

The post will be one of a team of development officer posts across the organisation but with a regional remit specifically around supporting the management of funding distributed to the Third Sector by HTSI, as well as a source of support for the Sector in Highland around funding and fundraising.

Intermittently, HTSI act as a conduit for funding to the sector in Highland and to ensure that this is done fairly and efficiently, fully taking the opportunity to demonstrate the value and impact of the sector as a delivery mechanism, we are now looking to develop a dedicated role.

The post will be responsible for working with stakeholders, designing, managing and co-ordinating the implementation of funding processes. They will also have primary responsibility for drafting reports and providing assurance to the CO, HTSI Board and funding partners.

The post holder will be responsible for leading advice and guidance to the sector around fundraising ensuring that they are informed of the regulatory and legal information necessary. They will also support the development of training and reference material for a stronger Third Sector across the Highlands, including delivery of training, workshops and policy development relevant to the speciality areas connected with this post.

The post will be responsible for supporting the establishment of the newly developed Highland Third Sector Resilience Network, including embedding the current process and developing stage two of the projects to encourage more collaboration across groups within communities. They will also have responsibility for formalising and maintaining a wide variety of partnerships to create referral processes necessary for joint planning at community or organisational level.

The post is intended to support the next stage of development for the network and is currently funded for another 12 months with ambitions to establish something more permanent subject to funding. There are a clear set of outcomes expected around embedding much of this workstream into main TSI functions within Highland throughout the coming year.

Please download the Job Description below for further details.

The purpose of the role is to provide a direct support to individuals who live with a long term condition to access peer support, information and training around the use and practice of self-management techniques. The post holder will do this through supporting the establishment and development of peer support groups – both online and in person – as well as ensuring a competent volunteer pathway for the deliver of these groups and training.

Additionally, the role will support the wider engagement of LGOWIT to ensure local awareness and referral pathways throughout Highland as required by the project.

LGOWIT Vision

Highland has a culture of delivering a person-centred approach to wellbeing through the promotion of self management.

The LGOWIT Vision will be achieved through the provision of self management education for people and organisations.

Job Purpose

The post holder will support the delivery of the current and ambitious plan for LGOWIT, focusing on the regional planning and projects. They will have a key role in looking at the new proposals for LGOWIT to move towards becoming its own organisation and helping to secure a long term financial future for the new organisation.

The post holder will also take a responsible role for the wider promotion and education of self-management, assisting with the existing forum and service delivery as required by the organisation to reach its strategic ambitions.

LGOWIT Vision

Highland has a culture of delivering a person-centred approach to wellbeing through the promotion of self management.

The LGOWIT Vision will be achieved through the provision of self management education for people and organisations.

The post will be one of a team of development officer posts specifically intended to work closely with Third Sector Organisations (TSOs) throughout the Inner Moray Firth and for resilience planning across Highland. This specific role will work with newly establishing TSOs and those needing support around their governance or strategic planning. The post will also support the ongoing development of the Highland Resilience Network, working with another part time colleague to enrol and support organisations registering as a resilience partner.

The post holder will be responsible for leading advice and guidance to groups around these topics, ensuring that they are informed of the regulatory and legal information necessary. They will also support the broader work of HTSI in developing a strong Third Sector across the Highlands, including delivery of training, workshops and policy development relevant to the speciality areas connected with this post.

Key Tasks:

1. To maintain a personal competency in relation to the needs of the role, including but not limited to, an in-depth knowledge and understanding of the regulatory and legal aspects of running a TSO, good practice in governance, charity law and funding practices. The post holder will also have to maintain a good understanding of the resilience landscape.
2. To develop and maintain a reference library of relevant information, referral options and guides from which to advise and guide TSOs.
3. To support TSOs on a one to one basis with advice and guidance, maintaining accurate case records and systems recording these interactions.
4. To deliver training and advice session to TSOs as necessary.
5. To produce and maintain content for the HRN website, HTSI website and other platforms as necessary.
6. To support the publication and maintenance of the HRN documentation, a wide range of ‘self-help’ tools and packs for TSOs.
7. Supporting the promotion of the Third Sector, its role and importance within Communities; encouraging new developments and sharing information to support community development and resilience.
8. To contribute to the production of the HTSI Annual Report and other external communications for wider stakeholder information.
9. To work collectively across the development team and wider HTSI organisation collaboratively, respectfully, fairly and honestly; always undertaking to represent the organisation in an appropriate manner and with the integrity expected by HTSI.
10. To undertake any other reasonable task required of the post by the line manager.

Person Specification

Experience

• Experience of working within the Third Sector for more than two years
• Experience of the implementation and upkeep of work planning
• Experience of Third Sector Governance and charity regulation
• Experience of delivering training and/or one to one advice work
• Experience of development within a small/medium organisation.
• Experience of governance from the perspective of working or volunteering within the Third Sector.
• Experience of facilitating and working within a community setting

Knowledge and skills

• Knowledge of the third sector, ideally within Highland and/or a rural area.
• Knowledge of existing support, training and tools available to the Third Sector in Highland
• Knowledge of charity law/regulation
• Knowledge of infrastructure support for TSOs
• An ability to write and deliver training to a high standard
• A high competency in oral and written communication skills – graduate level or equivalent.
• Knowledge of the role and functions of an Interface, specifically the Highland TSI.
• Good presentational skills, including the ability to create and use PowerPoint.
• Good Computer and IT skills including – Microsoft, Windows and Excel, Facebook and twitter
• Some awareness of filming, social reporting and/or other digital engagement tools would be an advantage but isn’t essential.

Personal qualities

• Self-starter, proactive and excellent organiser with the ability to work to project management level.
• Leadership skills and an understanding of which style of leadership is appropriate for a given situation
• Negotiation, representation and influencing skills
• Good interpersonal skills – flexibility for different audiences, tact, diplomacy, adaptability.
• Honesty and integrity
• Approachable, confident and at ease with others.
• Ability to work as part of a team and under pressure
• Commitment to the principles of confidentiality, and equality of opportunity

Responsible to: TSI Services Manager