Glasgow North West Citizens Advice Service
Charity registered in Scotland
Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981. We specialise in providing free, impartial and confidential information and advice services on issues ranging from debt, benefits, and welfare rights to consumer rights, finances and budgeting support. The information and advice we give is compliant with standards set by the Scottish Government and Citizens’ Advice Scotland. Our services are available to everyone in our local communities. We aim to make them as accessible as possible by promoting equality and diversity, and by challenging discrimination. We run personal, drop-in advice sessions on Tuesdays, Wednesdays & Thursdays 9am-4pm at our bureau headquarters at 2nd Floor, 1455 Maryhill Road, as well as appointments for returning clients with complex cases. We also operate extensive outreach services, providing advice and information in local communities across North West Glasgow. Our Bureau is one of the most progressive and dynamic advice and information services in the country. Our Bureau is made up of around 70% dedicated volunteers and supported with 19 staff members, and an experienced board of trustees. Collectively, the team has expertise in many areas relevant to our work, including welfare rights, immigration and asylum, and languages. Together we are working hard to achieve our aim of improving people’s lives by providing the information required to overcome challenges they face, and by influencing the development of policies and practices locally and nationally.