Port of Leith Housing Association
Port of Leith Housing Association

Charity registered in Scotland SC027945

“Providing homes and neighbourhoods where people want to live

Port of Leith Housing Association Limited is a leading provider of social housing with properties in north and east Edinburgh.


Closed vacancies
This vacancy has now closed

Communications & Customer Engagement Officer

  • Full time
  • £29,338 – £32,599
  • Edinburgh
  • Closing 18th January 2019

Would you like to help us to make Leith an even better place for people to live, visit and do business?

We are looking for an excellent communicator with strong influencing and digital skills to help shape how we communicate and engage with a wide audience of internal and external customers, including the media.

Working as part of a small and ambitious team, the successful candidate will have the opportunity to strongly influence our communications and customer engagement strategy, working closely with colleagues at all levels across the Port of Leith Housing Association Group and directly with our customers.

A skilled storyteller across print and digital channels, you will also be adept at engaging with our tenants, and other customers, and encouraging them to get involved in shaping our services.

This role will suit individuals who relish managing a varied workload, pay close attention to detail and have a strong track record of consistently meeting deadlines.

You will have 3-5 years’ experience working in a communications role as part of an inhouse or agency team. You will be educated to Degree level or equivalent (SCQF level 9). Holding a professional qualification from the Chartered Institute of Public Relations or the Chartered Institute of Marketing is desirable.

Shortlist
This vacancy has now closed

Housing Officer

  • Full time
  • £29,338 – £32,599
  • Edinburgh
  • Closing 15th March 2019

We are seeking an experienced, motivated and enthusiastic Housing Officer to provide a generic housing and estate management service to our tenants and sharing owners. Reporting to one of our Senior Housing Officers, you will also be required to supervise and manage the workload and performance of an Assistant Housing Officer and to contribute to the overall effectiveness of the housing management team.

You will use your excellent communication, interpersonal, management and customer service skills to provide an innovative, effective, efficient and responsive service to our customers; to be an active team player and to manage and motivate the Assistant Housing Officer to perform at their best.

You should have PGDip Housing Studies qualification or equivalent. You should have at least 3 years’ related experience in housing management and ideally 1-3 years’ experience in a supervisory role (desirable).

This post is subject to Police Check Standard Disclosure

Shortlist
This vacancy has now closed

Tenancy Sustainment Officer

  • Part time
  • £27,423 – £30,471 pro-rata
  • Edinburgh
  • Closing 15th March 2019

We are seeking an experienced, motivated and enthusiastic Tenancy Sustainment Officer to provide advice and assistance to our customers to help them to prepare for, manage and sustain tenancies by providing a range of practical help and advice. Reporting to the team leader, you will be part of the tenancy support team of four people and will contribute to the overall effectiveness of that team.

You will use your excellent communication, interpersonal and customer service skills to provide an innovative, effective, efficient and responsive service to our customers and to be an active team player.

You should have a good general level of education (2 Highers at C pass or equivalent). You should have at least 2 years’ related experience in tenancy support/sustainment.

This post is subject to Police Check Basic Disclosure.

Shortlist
This vacancy has now closed

Tenancy Support Team Assistant

  • Part time
  • £25,344 – £28,160 pro-rata
  • Edinburgh
  • Closing 26th April 2019

We are seeking a motivated and enthusiastic Tenancy Support Team Assistant to contribute to the provision of a customer focused tenancy sustainment service. The main purpose is to provide light touch practical help to our customers to help them to set up and settle into their tenancies through early intervention, liaising closely with the team of housing officers and the other members of the tenancy support team. You will also provide some administrative support to the tenancy support team. Reporting to the team leader, you will be part of a team of four people and will contribute to the overall effectiveness of that team.

You will use your excellent communication, interpersonal and customer service skills to provide an effective, efficient and responsive service to our customers and to be an active team player.

You should have a good general level of education (SVQ3 or equivalent). You should have at least 1 year’s recent experience in a relevant, customer facing role, with a working knowledge of welfare benefits and the principles around tenancy sustainment.

This post is subject to Police Check Standard Disclosure.

Shortlist