We have ambitious plans to create more excellent affordable homes and provide life-changing services to the brilliant communities that make up Leith and north Edinburgh, and our Communications & Marketing team is growing to help turn the plans into reality.

We are looking for someone to join our small team who loves Leith and north Edinburgh as much as we do, and who has a strong track record of developing effective multi-channel communications and marketing content and campaigns.

The successful candidate will be well versed at managing a wide range of audiences to include internal and external stakeholders in both not for profit and commercial settings.

We are undergoing a rebranding exercise, making this is an exciting time to join the organisation. The successful candidate will play a key role in supporting the rollout of our new branding.

For the past 45 years Port of Leith HA has been providing high quality affordable housing and actively contributing to the regeneration of Leith and North Edinburgh, in line with our Group mission ‘to make a positive impact on people’s lives in Leith and north Edinburgh by providing affordable homes and services and creating brilliant communities’.

We are looking for an experienced Customer Advisor to join our dedicated team of customer service professionals. In this key role, the post-holder will be responsible for contributing to the customer experience, ensuring excellent customer service is always received by our client base. The successful candidate must have demonstrable experience of delivering excellent customer service and be able to work well in a dynamic and busy team.

The team is made up of seven permanent members of staff. We all work closely together, both within the team and with the wider Association, in a friendly and supportive working environment, sharing ideas and information. Due to Covid restrictions we are all working from home but hope to be back soon within PoLHA’s modern office premises on Constitution Street, in the heart of Leith. The office is close to cafes, shops and restaurants and is conveniently located for several public transport routes, including the Newhaven tram link which opens in 2023.

Port of Leith Housing Association offers an excellent benefits package and is able to provide opportunities for training and development.

For the past 45 years Port of Leith HA has been providing high quality affordable housing and actively contributing to the regeneration of Leith and North Edinburgh, in line with our Group mission ‘to make a positive impact on people’s lives in Leith and north Edinburgh by providing affordable homes and services and creating brilliant communities’.

We have ambitious plans to create more affordable homes and provide life-changing services to the brilliant communities that make up Leith and north Edinburgh, and we are seeking a Tenant Participation Coordinator to help us achieve this.

We are looking for someone who loves Leith and north Edinburgh as much as we do, and who has a strong track record of encouraging and supporting tenants to participate in and influence decisions taken by their Registered Social Landlord.

The successful candidate will also collaborate with colleagues across our subsidiaries to facilitate the involvement of our Mid Market Rent tenants, and other customers, in service improvement.

If you are passionate about working with tenants to improve service delivery and adopting fresh approaches to tenant participation, we want to hear from you.

For the past 45 years Port of Leith Housing Association has been providing high quality affordable homes and actively contributing to the regeneration of Leith and North Edinburgh. It’s an exciting time to join our group which has grown to include three other companies, TB Mackay Energy Services, Persevere Developments and Quay Community Improvements. We are also just about to launch new names and branding for our group.

We have ambitious plans to create even more excellent affordable homes and provide life-changing services to the brilliant communities that make up Leith and north Edinburgh, and our Communications & Marketing Team is growing to help turn these plans into reality.

We are looking for someone to join our small team who loves Leith and north Edinburgh as much as we do, and who is eager to assist with communications and marketing activities aimed at internal and external stakeholders, in both not for profit and commercial settings.

The successful candidate will predominantly assist with the delivery of multi-channel communications and marketing materials and campaigns for our multi-trades, maintenance and repairs company, TB Mackay Energy Services. However, they will also have the opportunity to work across the rest of our group in what promises to be a varied and exciting role.

This opportunity is likely to suit a recent graduate or a graduate with one-two years’ experience in a similar role.

For the past 45 years Harbour Homes has been providing high quality affordable housing and actively contributing to the regeneration of Leith and North Edinburgh, in line with our Group mission ‘to make a positive impact on people’s lives in Leith and north Edinburgh by providing affordable homes and services and creating brilliant communities’.

We are seeking to appoint an experienced, enthusiastic Welfare Rights/Money Advice Officer to join our Tenant Advice service, based in our office in Leith. You will provide an excellent service to our tenants to ensure that income is maximised through welfare benefits and debt and budgeting advice. You will have excellent interpersonal, communication and organisational skills and be able to work with minimum supervision.

The main purpose of the role is to:

• Carry out benefits check

• Advise on entitlements

• Assist with benefit applications

• Liaise with DWP, CEC and other agencies

• Prepare for and represent customers at benefit appeals and tribunals

• Provide high quality, specialist debt counselling, debt adjusting and budgeting advice to our tenants to ensure that income is maximised, and tenancies sustained

• Carry out case checks for colleagues to ensure compliance and quality of advice to ensure all data and statistical information is recorded accurately

You will have a thorough and current knowledge of welfare benefits and money/debt advice with at least 2 years’ relevant experience working in this field, along with a good general level of education. You should also be familiar with case recording on AdvicePro.

This post is subject to Police Check Standard Disclosure.

We think our new Energy Advice Officer posts will make a big difference to the lives of our customers and we can’t wait to start offering this important service on a wider basis. Part-funded by the Big Lottery Cost of Living Fund, the two postholders will share their knowledge and compassion with a wide range of customers.

The postholders will be employed by Harbour Homes and will provide an energy advice service to the customers of a seven-strong consortium of small, locally based, registered social landlords in Edinburgh, and so will work in a range of locations. We’re looking for people who can hit the ground running, with experience of providing energy advice and advocacy work to a very diverse group of customers. You must be prepared to go out and about, depending on service need.

Harbour Homes is Leith and North Edinburgh’s biggest social landlord, providing thousands of affordable homes from Portobello to Granton and everywhere in between. We’ve been contributing to the regeneration of local areas since 1975, and it’s our mission to: ‘make a positive impact on people’s lives in Leith and north Edinburgh by providing affordable homes and services and creating brilliant communities’.