Shetland Islands Citizens Advice Bureau
Shetland Islands Citizens Advice Bureau

Charity registered in Scotland SC019785

Shetland Islands Citizens Advice Bureau. Charity registered in Scotland SC019785. Shetland Islands CAB is a member of the Scottish Association of Citizens Advice Bureaux. We deliver free, confidential, impartial and independent advice to the people of the Shetland Islands. We are the only advice organisation in Shetland. We support over 1500 clients annually and achieve an annual client financial gain of over £1million. Our principal funders are the Shetland Charitable Trust and Shetland Islands Council. We deliver a number of services on behalf of Citizens Advice Scotland and regularly secure a range of external funding to develop projects to meet local need. For more information on living and working in Shetland see shetland.org

Closed vacancies
This vacancy has now closed

Assistant Session Supervisor

  • Full time
  • £27,601 – £30,511
  • Shetland Islands CAB, Market House, Market St, Lerwick, ZE1 0JP
  • Closing 25th November 2022

About the Role

There’s never been a more important time to work for the CAB. As food costs rise at an alarming rate and energy bills are sky high, people are struggling to make ends meet and we’re experiencing record-breaking demand for our services. Join us on the frontline of the cost-of-living crisis and play a vital role in helping local people find a way forward.

We are seeking someone who is passionate about giving an effective service to those most in need and who is committed to quality improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude. You will also be passionate about supporting our volunteers, contributing to their development, and seeing them thrive. You’ll have excellent communication skills and the ability to supervise and motivate people. You will complement this with strong IT skills.

You will be part of a team of volunteer and paid staff advisers working together to ensure we provide a high quality, holistic service. You will be based in the main CAB office in Lerwick, capital of the Shetland Islands.

About the Employer

Shetland Islands CAB is a member of the Scottish Association of Citizens Advice Bureaux. We deliver free, confidential, impartial and independent advice to the people of the Shetland Islands.

We are the only advice organisation in Shetland. We support over 1500 clients annually and achieve an annual client financial gain of over £1million. Our principal funders are the Shetland Charitable Trust and Shetland Islands Council. We deliver a number of services on behalf of Citizens Advice Scotland and regularly secure a range of external funding to develop projects to meet local need.

Shetland Islands Citizens Advice Bureau is committed to equal opportunities both in service provision and in employment. We offer a competitive salary, excellent terms and conditions of employment, 35 days annual leave, and 6% employer pension contribution. Shetland Islands Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

For more information about living and working in Shetland, see shetland.org.

Shortlist
This vacancy has now closed

Top job! Bureau Manager

  • Full time
  • £40,993 – £43,752
  • Market House, Market St, Lerwick, ZE1 0JP
  • Closing 3rd February 2023

About the Role

There’s never been a more important time to work for CAB. Join us to lead on the ongoing development of Shetland CAB and play a vital role in supporting the local community.

We are seeking someone who is

  • a strong and effective leader
  • passionate about delivering a quality service to those most in need
  • a strong team player, with an eye for detail, and great people skills
  • experienced in the effective management of an organisation and its projects
  • committed to supporting our staff and volunteers and contributing to their development
  • skilled in partnership working and strategic development

You’ll need excellent communication skills, experience in budget setting and control, strong IT skills and the ability to be flexible, problem-solve and adapt quickly in a pressurised and changing environment.

About the Employer

Shetland Islands CAB is a member of the Scottish Association of Citizens Advice Bureaux. We deliver free, confidential, impartial and independent advice to the people of the Shetland Islands.

We are the only advice organisation in Shetland. We support over 1500 clients annually and achieve an annual client financial gain of over £1million. Our principal funders are the Shetland Charitable Trust and Shetland Islands Council. We deliver a number of services on behalf of Citizens Advice Scotland and regularly secure a range of external funding to develop projects to meet local need.

Shetland Islands Citizens Advice Bureau is committed to equal opportunities both in service provision and in employment. We offer a competitive salary, excellent terms and conditions of employment, 36 days annual leave, and 6% employer pension contribution. Shetland Islands Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

For more information about living and working in Shetland, see shetland.org.

Shortlist