East Ayrshire CAB
East Ayrshire CAB

Charity registered in Scotland SC028817

Citizens Advice Bureau are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem.

Because Citizens Advice Bureaux are managed and used by people within the community, they deliver services that meet the needs of local people. They provide practical advice, negotiate on behalf of clients and even represent them formally, such as at tribunal hearings.


Current vacancies

Administration Services Manager

  • Part time
  • £30,000 pro-rata
  • Kilmarnock
  • Closing 6th March 2020

East Ayrshire CAB is a progressive and innovative advice organisation providing both generalist advice and specialist casework services. We are seeking an enthusiastic and well-motivated team Adminstration Services Manager with excellent interpersonal skills both oral and in writing, to assist in the management of our front line service.

The successful applicant will have considerable experience of working in a field that provides Leadership and a full grounding in Human Resources and Finance disciplines.

Experience of working within a quality standards framework in an advice setting is also desirable.

Shortlist

Technical Services Manager

  • Part time
  • £30,000 pro-rata
  • Kilmarnock
  • Closing 6th March 2020

East Ayrshire CAB is a progressive and innovative advice organisation providing both generalist advice and specialist casework services. We are seeking an enthusiastic and well-motivated team Technical Services Manager with excellent interpersonal skills both oral and in writing, to assist in the management of our front line service.

The successful applicant will have considerable experience of working in a field that provides both welfare benefits and money advice to a high standard.

Experience of working within a quality standards framework in an advice setting is also desirable.

Shortlist

Pension Wise Guidance Specialist

  • Full time
  • £28,000
  • Irvine
  • Closing 8th March 2020

Pensions are difficult, right?

Or maybe you know your ‘annuity’ from your ‘flexible drawdown’?

If you do, you could help people to get to know their pension options. East Ayrshire Citizens Advice Bureau is currently recruiting for a Pension Wise Guidance Specialist. Pension Wise is the free and impartial, UK Government backed service that provides help & guidance to those considering how to access their defined contribution pension pot(s).

Working as part of our team, you will provide quality information & guidance to people over the telephone. On occasion, you may also be required to deliver face-to-face appointments in various locations. You will have a foundation knowledge of pension law, practice and products gained in a technical role as well as an understanding of the wider issues for those facing retirement, however, a full training will be provided. Strong communication skills and numerical ability are essential.

The role is offered on a fixed-term basis until the end of March 2021, with the possibility of extension.

Shortlist