goodmoves

We are looking for an energetic and passionate individual who will contribute significantly to our work with clients and partners all over the world, providing outstanding customer service. This role will support the International Team and the Head of International in the development of a global network of learning and development Hubs and the coordination of our direct delivery programmes.

With a 15 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 6 years with international partners through a social licence approach. We now have 13 Social Enterprise Academy Hubs at different stages of development in South Africa, Malawi, Rwanda, Zambia, Egypt, Malaysia, Indonesia, Pakistan, India, Canada, Australia, New Zealand and Wales. This new role will build on this outstanding foundation.

Having the right values fit, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

· To provide effective administrative and coordination support to Account Managers, facilitators and learners in the ongoing development and delivery of Academy learning programmes

· To ensure Hub systems and processes are followed and maintained to a high standard

· To make all administrative arrangements connected with the Southern Scotland Hub programmes, providing a professional and efficient level of service

Main responsibilities

Hub Network Coordination/ Customer Service

· To support the International team in delivering outstanding learning and development around the world.

· To be an efficient and welcoming point of contact for SEA International, ensuring that the Hub network in particular, is well served. This may include scheduling webinars and securing newsletter content.

· To be a resourceful, self-starter who can troubleshoot issues across the Hub network.

· To support annual data collection from the Hub network.

Programme Coordination

To work with the International Managers, overseas partners and clients to:

· Make the arrangements for learning programmes, activities and events including collating learning materials, booking venues, catering and equipment.

· To liaise closely with and support facilitators to effectively deliver learning programmes.

· As required, recruit and support suitable learners, onto learning programmes and help ensure key learner targets are delivered.

Programme Administration

· To coordinate the administration for learners undertaking City and Guilds qualifications.

· To update programme monitoring documents, feedback and evaluations.

· To administer and input all necessary data onto the Learning Management System.

· Book travel, accommodation and arrange visas for the International team and facilitators.

· To contribute, as an integral member of the team, to the development and success of the SEA International.

For a full set of criteria please download the job pack below

Join us to help create a social enterprise in every school in Scotland in the next 10 years.

In their 10 year Strategy for Social Enterprise the Scottish Government announced its ambition to see a social enterprise in every school in Scotland. We have been tasked with leading on the delivery of this goal.

The area that we are looking to considerably develop is our Social Enterprise in Education programme, encouraging, supporting and guiding both pupils and teacher through the process of setting up sustainable social enterprises.

Over the last eleven years, the Academy has delivered a highly successful and impactful Social Enterprise in Education programme. We have worked with around 1000 schools across Scotland so far and in that time have seen young people change how they see themselves and grow hugely in confidence, building essential skills for living. We work with primary, secondary and schools for children with additional needs.

The programme is based on the young people picking a social issue that they care about and building a business to address that issue. It has to be led by pupils, based on a trading / business model, have school wide coverage and be sustainable. Some of the social enterprises we have supported in schools have been going for 6 years or more. We are seeing a profound and positive impact on the young people who take part. Please have a look at our website to review some of the case studies.

Your role will be to work directly with the schools to make this vision a reality. As part of a highly motivated team, this opportunity offers variety, satisfaction and a great opportunity to develop a diverse range of skills with support from the wider Academy team.

Main purpose of the post

To coordinate the roll-out of the Social Enterprise in Education programme in schools across Southern Scotland, to develop relationships with key influencers in local authorities, schools and social enterprise networks and to coordinate the delivery of our teachers CPD programme.

Work alongside three other Education Coordinators to promote the development of social enterprises in schools in your area Scotland and report on the programme’s success.

Key work areas:

• To promote the set- up of Social Enterprises in Schools programme and report on success
• To work closely with the Head of Social Enterprise in Education and the team to build the profile of the Social Enterprise in Schools Programme
• To help coordinate and organise our Awards Ceremony to celebrate schools success

If you would like to change the lives of our young people in Scotland for the better and contribute to a more socially conscious and enterprising Scotland we would love to hear from you.

The Social Enterprise Academy is a values driven organisation so having the right mind-set, attitude and approach is as important for us as having the right experience and skills.

We appreciate that the best person might not have all the criteria we have listed, so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

For a full set of criteria please download the application pack.

Your role will be to support the delivery team by liaising with learners, venues, facilitators and speakers to make the arrangements for programmes. You will be a key point of contact for learners and for general enquiries, and will be responsible for keeping our learner and evaluation records up to date.

You will be joining the Academy at an exciting time as we develop as a social franchise and expand delivery of our programmes internationally.

Working closely with our Global Learning Lab, your team will lead the way in demonstrating high quality programme delivery and customer service which will be used to support new social franchise Hubs.

We are looking for someone up for working with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

• To provide effective administrative and co-ordination support to Account Managers, facilitators and learners in the ongoing development and delivery of Academy learning programmes
• To ensure Hub systems and processes are followed and maintained to a high standard
• To make all administrative arrangements connected with the Southern Scotland Hub programmes, providing a professional and efficient level of service

Main responsibilities

Programme Co-ordination

• To make the arrangements for learning programmes, activities and events including collating learning materials, booking venues, catering, couriers and equipment
• To monitor programme enquiries, bookings and attendance
• To correspond with the learners, providing all relevant information on an on-going basis
• To co-ordinate and arrange site visits and speakers for learning programmes
• To liaise closely with and support facilitators to ensure all materials and other facilitator requirements are met
• To support programme follow up work as required (for example writing up outcomes and flipcharts from sessions)
• To deal with initial enquiries and provide great customer service
• To support Account Managers to ensure an excellent learner experience from the Academy

Administration

• To administer and input all necessary data onto the Learning Management System
• To administer and input all necessary data to enable learners to have their learning accredited
• To update programme monitoring documents
• To input feedback and evaluations forms
• To provide a day-to-day professional and friendly point of contact between learners and facilitators, throughout the programmes
• To support the logistics and communication with learners who would like to be accredited
• To arrange travel and accommodation for facilitators and the Southern Scotland Team
• All other duties
• To undertake other administrative duties as required
• To contribute, as an integral member of the team, to the development and success of the Social Enterprise Academy

For a full set of criteria please download the application pack below.