We are looking for a talented programme officer with the focus and energy to help us provide world-leading learning and development in Scotland.

Your role will be to project manage and coordinate high quality programme delivery for our partners and clients, delivering exceptional learning experiences for their staff and beneficiaries. You will manage the programmes from the programme set-up stage, delivery and evaluation, maintaining effective communication with our clients and partners throughout.

This role will work alongside a small delivery team working to deliver a diverse range of learning programmes to the sector. We are especially interested in applicants with demonstrable experience or understanding of community-led initiatives in Scotland.

Working closely with our Global Learning Lab in product development and innovation, the team will lead the way in demonstrating high quality programme delivery and customer service which will be used to support new social franchise Hubs.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet, so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

• To provide effective customer service and project management of learning and development programmes and ensure high quality delivery and client service is maintained throughout
• To project manage complex contracts, producing reports and maintaining good systems and processes
• To contribute to the success and development of Academy programme delivery for individuals, organisations and the wider sector

Key Responsibilities

• Lead, manage and take responsibility for partner and client accounts to ensure high quality delivery and key performance indicators are achieved (or exceeded)
• Be the main point of contact and liaise with, update and provide on-going and excellent customer service to clients and learners
• Effectively plan and deliver on time the key milestones and identified performance indicators for contracts
• Prepare, monitor and report on programme and contract budgets, working with the Finance Team against agreed targets
• Prepare and deliver to clients and partners all feedback, evaluation and impact reports to support the monitoring and evaluation of programmes
• To work with the Operations & Partnerships team in creating and implementing the strategic plan for programme delivery and provide input to the growth of the Academy
• Work with the team to support the development of repeat business and on-going sales with clients and partner

Organisation profile:

We are a social change organisation: we exist to support people who are stepping forward to affect positive social change, wherever they may be. We exist to support the many, not the few.

In many social change contexts, people assume that if one is provided with business advice and investment, social entrepreneurship will emerge. We believe that there is a third element – equally important - the provision of transformational learning and development. Our learning programmes focus on the development of practice: the practice of leadership and the practice of entrepreneurship. We support people to turn up as their best selves.

With a 17 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 8 years with international partners through a social licence approach.

We are looking for a customer focused, friendly, helpful and well-organised Programme Co-ordinator to support us in delivering learning programmes throughout Scotland.

Your role will be to support the Operations and Partnerships team by liaising with learners, clients, venues, facilitators and speakers to make the arrangements for programmes. You will be a key point of contact for learners and for general enquiries, and will be responsible for keeping our learner and programme information up to date and accurate. You will work collaboratively with a team of Programme Officers to coordinate learning programmes from start to finish.

You will be joining the Academy at an exciting time as we develop as a social franchise and expand delivery of our programmes internationally.

Working closely with our Global Learning Lab, your team will lead the way in demonstrating high quality programme delivery and customer service which will be used to support new social franchise Hubs.`

We are looking for someone up for working with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

• To provide effective programme co-ordination support to Programme Officers, facilitators and learners in the ongoing development and delivery of Academy learning programmes
• To ensure Hub systems and processes are followed and maintained to a high standard
• To support administrative arrangements connected with the Operations & Partnerships team, providing a professional and efficient level of service at all times

Key responsibilities

• To make all arrangements for learning programmes, activities and events including reviewing and collating programme resources, liaising with internal and external suppliers such as venues, catering, couriers, printers, facilitators and technical support
• To manage and maintain learner and programme details on the Online Learning Platform, including updating pages, adding resources and handling learner enquiries
• To correspond with learners, providing programme joining instructions and all other relevant information needed to ensure a smooth process throughout programme delivery
• To liaise closely with and support facilitators to ensure all resources and other facilitator requirements are met, producing high quality and accurate programme materials as required

For a full set of criteria please download the recruitment pack from our website.

Website: socialenterprise.academy/scot/join-the-team

Organisation profile:

The Social Enterprise Academy is a social change organisation: we exist to support people who are stepping forward to affect positive social change, wherever they may be. We exist to support the many, not the few.

Through dynamic learning and development programmes facilitated by our network of skilled facilitators, we help entrepreneurship and leadership to flourish in organisations, networks, schools and colleges.

With a 17 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 8 years with international partners through a social licence approach.

Location: Edinburgh or Muir of Ord (currently working from home during Covid-19 restrictions) – Please note, current or recent experience of living or working in the Highlands and Islands region is essential for this role.

Role:

The Social Enterprise Academy helps thousands of people to develop themselves and their organisations so that they can change the world for the better.

We are looking for a customer focused, friendly, helpful and well-organised International Learning Coordinator whose administration and coordination skills will support us in delivering our learning and development programmes around the world.

With a 17 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 8 years with international partners through a social licence approach. Outside of our 13 International Hubs, we deliver programmes directly through a growing network of International partners.

This is a key, outwards facing role, and will support the Sustainable Business Team on the development and delivery of new and innovative international programmes.

We are after someone who is up for working with vibrant, entrepreneurial and dedicated people and colleagues and who is a good value-fit with our organisation.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet, so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

· To provide effective learning and programme coordination support to the Sustainable Business Team, facilitators and learners in the ongoing development and delivery of Academy learning programmes across the globe

· To ensure systems and processes are followed and maintained to a high standard

· To support administrative arrangements connected with the Operations and Partnerships Team across the Academy, providing a professional and efficient level of service at all times

Key responsibilities

· To make all arrangements for international learning programmes, activities and events including reviewing and collating programme resources, liaising with internal and external suppliers such as venues, catering, couriers, printers, facilitators and technical support

· To manage and maintain international learner and programme details on the Online Learning Platform, including updating pages, adding resources and handling learner enquiries

· To provide technical support to the wider team on the Online Learning Platform

· To provide excellent customer service when corresponding with learners, providing programme joining instructions and all other relevant information needed to ensure a smooth process throughout programme delivery

For a full set of criteria please download the recruitment pack from our website.

Organisation profile:

The Social Enterprise Academy is a social change organisation: we exist to support people who are stepping forward to affect positive social change, wherever they may be. We exist to support the many, not the few.

Through dynamic learning and development programmes facilitated by our network of skilled facilitators, we help entrepreneurship and leadership to flourish in organisations, networks, schools and colleges.

With a 17 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 8 years with international partners through a social licence approach.

Join the Social Enterprise Academy as our new Education Marketing & Communications Officer to help create a social enterprise in every school in Scotland in the next 3 years.

In their 10 year Strategy for Social Enterprise, the Scottish Government announced its ambition to see a social enterprise in every school in Scotland. We have been tasked with leading on the delivery of this goal.

Since the Social Enterprise in Education programme began we’ve had over 1,600 school engagements across Scotland and in that time we have seen young people change how they see themselves and grow hugely in confidence while building essential skills for the future. We work with nurseries, primary and secondary schools and schools for young people with additional support needs.

From making sustainable crafts to funding community defibrillators to tackling local unemployment through computer coding classes, these young people are stepping up, taking action and demanding change.

We are looking for someone with creativity, a flair for storytelling and great work ethic to support the growth of the programme, help us raise our profile, engage with stakeholders and increase impact for young people. As part of a highly motivated team, this role offers variety, inspiration and a unique opportunity to be part of something that is making a difference to young people and communities across Scotland.

Working closely with the Education Team, Marketing & Communications Manager and Design & Communications Officer, you will have a critical role in connecting with the education and social enterprise community in a way that is insightful, engaging and contributes to the success of the Social Enterprise in Education Programme.

Your role will involve producing high quality promotional campaigns, managing education pages on our website, developing and implementing PR and content plans and other activities that support the Social Enterprise Academy’s work across Scotland and shares interesting practice from our global schools network to audiences across Scotland.

You will contribute to key development projects and work closely within a creative team to explore ideas and make decisions. You’ll also be supported to develop and grow yourself, your strengths and interests, and build strong relationships across the organisation.

We are looking for a customer focused, friendly, helpful and well-organised Education Programme Coordinator, for the Central Scotland area, whose coordination and administration skills will help create a social enterprise in every school in Scotland in the next 3 years.

In their 10 year Strategy for Social Enterprise, the Scottish Government announced its ambition to see a social enterprise in every school in Scotland. We have been tasked with leading on the delivery of this goal.

Since the Social Enterprise in Education programme began we’ve had over 1,600 school engagements across Scotland and in that time we have seen young people change how they see themselves and grow hugely in confidence while building essential skills for the future. We work with nurseries, primary and secondary schools and schools for young people with additional support needs.

From making sustainable crafts to funding community defibrillators to tackling local unemployment through computer coding classes, these young people are stepping up, taking action and demanding change.

Your role will be to support this activity from our Edinburgh office, supporting facilitators and social entrepreneurs to work with the schools to make this vision a reality. As part of a highly motivated team, this opportunity offers variety, satisfaction and a great opportunity to be part of something that is making a difference to Scotland.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

To support our Education Team’s roll out of the Social Enterprise in Education Programme in schools across Scotland. Providing excellent customer service, administration and co-ordination skills to aid the team as they develop relationships with key influencers in Local Authorities, Schools and Social Enterprise Networks and manage the organisation of our teachers CPD programme and programme related events.

Main Responsibilities

· To provide a day to day professional and friendly point of contact for our schools – dealing with enquiries and providing information by phone, email and face-to-face

· Lead on the organisation of Education events such as our Dragons’ Den competitions and the Academy’s Annual Education Awards ceremony, including coordinating the event on the day itself

· To work with your area Education Manager to help identify the needs of each school and to ensure they receive all relevant resources and support in order for them to progress successfully through the Education programme

· To make the logistical arrangements for CPD programmes, activities and Education events including collating appropriate learning materials, booking venues, catering and equipment

· To liaise closely with the Education Facilitators and Education Team in your area and support them with day-to-day tasks and delivery of the education programme

· To provide effective administrative and reporting support to ensure programme and learner information is accurately recorded on internal systems and captured for reporting purposes

· To work with the Marketing and Communications Officer to raise the profile of the Schools programme, obtain material and input to promote the programme, including content for case studies, Education Showcase and the annual Schools Special of the Big Issue Magazine

· To manage the introduction and development of new technology solutions where appropriate, supporting Education Facilitators and Team members to use a range of platforms

For a full set of criteria please download the recruitment pack from our website.

Organisation profile:

The Social Enterprise Academy is a social change organisation: we exist to support people who are stepping forward to affect positive social change, wherever they may be. We exist to support the many, not the few.

Through dynamic learning and development programmes facilitated by our network of skilled facilitators, we help entrepreneurship and leadership to flourish in organisations, networks, schools and colleges.

With a 17 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 8 years with international partners through a social licence approach.

We are looking for a customer focused, friendly, helpful and well-organised Education Programme Coordinator, for the Highlands & Islands area, whose coordination and administration skills will help create a social enterprise in every school in Scotland in the next 3 years.

In their 10 year Strategy for Social Enterprise, the Scottish Government announced its ambition to see a social enterprise in every school in Scotland. We have been tasked with leading on the delivery of this goal.

Since the Social Enterprise in Education programme began we’ve had over 1,600 school engagements across Scotland and in that time we have seen young people change how they see themselves and grow hugely in confidence while building essential skills for the future. We work with nurseries, primary and secondary schools and schools for young people with additional support needs.

From making sustainable crafts to funding community defibrillators to tackling local unemployment through computer coding classes, these young people are stepping up, taking action and demanding change.

Your role will be to support this activity from our Muir of Ord office, supporting facilitators and social entrepreneurs to work with the schools to make this vision a reality. As part of a highly motivated team, this opportunity offers variety, satisfaction and a great opportunity to be part of something that is making a difference to Scotland.

Having the right mind-set, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience and skills will help you to make a great contribution in this role and you have the right mind-set, we would welcome an application from you.

Job Purpose

To support our Education Team’s roll out of the Social Enterprise in Education Programme in schools across Scotland. Providing excellent customer service, administration and co-ordination skills to aid the team as they develop relationships with key influencers in Local Authorities, Schools and Social Enterprise Networks and manage the organisation of our teachers CPD programme and programme related events.

Main Responsibilities

• To provide a day to day professional and friendly point of contact for our schools – dealing with enquiries and providing information by phone, email and face-to-face

• Lead on the organisation of Education events such as our Dragons’ Den competitions and the Academy’s Annual Education Awards ceremony, including coordinating the event on the day itself

• To work with your area Education Manager to help identify the needs of each school and to ensure they receive all relevant resources and support in order for them to progress successfully through the Education programme

• To make the logistical arrangements for CPD programmes, activities and Education events including collating appropriate learning materials, booking venues, catering and equipment

• To liaise closely with the Highlands & Islands Education Facilitators and Education Team in your area and support them with day-to-day tasks and delivery of the education programme

• To provide effective administrative and reporting support to ensure programme and learner information is accurately recorded on internal systems and captured for reporting purposes

• To work with the Marketing and Communications Officer to raise the profile of the Schools programme, obtain material and input to promote the programme, including content for case studies, Education Showcase and the annual Schools Special of the Big Issue Magazine

• To manage the introduction and development of new technology solutions where appropriate, supporting Education Facilitators and Team members to use a range of platforms

For a full set of criteria please download the recruitment pack from our website.

Organisation profile:

The Social Enterprise Academy is a social change organisation: we exist to support people who are stepping forward to affect positive social change, wherever they may be. We exist to support the many, not the few.

Through dynamic learning and development programmes facilitated by our network of skilled facilitators, we help entrepreneurship and leadership to flourish in organisations, networks, schools and colleges.

With a 17 year track record of successful delivery in Scotland, the Social Enterprise Academy has been sharing its business and learning delivery models for the past 8 years with international partners through a social licence approach.