Dumfries and Galloway Citizens Advice Service (DAGCAS) is an independent charity, who are members of Citizens Advice Scotland. DAGCAS provides free confidential advice and assistance to the public via its three Citizens Advice Bureaux, which are located in Annan, Dumfries and Stranraer.
The organisation is the largest Independent charity in the region (out with RSLs) and offers the role holder an opportunity to influence social policy at a regional and national level. Funding for the organisation is in place and DAGCAS is in a good position financially.
The Region of Dumfries and Galloway is located in beautiful South West Scotland, the gateway to three countries - Scotland, England and Ireland; the perfect location to learn, live and explore. You will find a quality lifestyle with a rich heritage and culture, access to numerous outdoor pursuits and ‘space’ to develop and to provide your professional expertise in a beautiful rural region.
The CEO is responsible for leading the development and execution of DAGCAS’ long term strategy with a view to providing the best advice to the people of Dumfries and Galloway. This leadership role is ultimately responsible for the day to day management decisions and for implementing the Company’s plans. The CEO acts as a direct liaison between the Board and Management and reports directly to the Board. The CEO also works closely with a number of stakeholders including: Citizens Advice Scotland, local and national government and the public and is committed to provide excellence in Customer Service.
We are looking for someone with entrepreneurial drive and spirit, who can be the face of DAGCAS. You will be values driven in your approach and uphold the values of DAGCAS at all times as these are extremely important to the organisation and the Board. We would expect you have an understanding and commitment to the aims and principles of the CAB Service as well as a commitment to providing excellence in customer service.
You will come from a leadership background and have previous experience of working with and building relationships with a diverse range of internal and external stakeholders. Experience of line management and working with a Board is also an essential element of the role.