We are the national representative body for Scotland's housing associations and co-operatives.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Membership Administrator to actively contribute to SFHA’s success by supporting the business in line with organisation needs. This is a new and exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and be happy to undertake a variety of duties with enthusiasm and pride.
An excellent knowledge and proficient use of all Microsoft Office packages is required. You will be required to work effectively with colleagues in a team.
Context of the Role
SFHA is the voice and membership body for housing associations and co-operatives in Scotland. Our ambition is that everyone has a good home in a successful community, with a range of high quality, affordable, safe and accessible homes that meet people’s changing needs and aspirations throughout their lives.
The Social Housing sector has been working to increase digital inclusion and participation in recent years, and the pandemic has only increased the desire and regulatory requirement for alternative methods of engaging with residents and carrying out essential services such as repairs and estate management tasks. Some smaller organisations have found it especially difficult to consider digital alternatives to traditional in person appointments - therefore the opportunity to adopt something that is already tried and tested is very appealing, and SFHA have secured funding for a post to support the housing sector to roll out Near Me.
Job Overview
The post of Near Me in Housing Project Lead for the Near Me Video Calling services has been funded by the Scottish Government for an initial period of 12 months.
The post holder will support the development and rollout of video calling services across the housing sector, for both SFHA members and Local Authorities.
Reporting to SFHA Innovation and Future Thinking Manager, the postholder will work flexibly with colleagues within SFHA, SFHA member associations, Local Authorities and the Scottish Government Near Me team.
A full Job Description and Person Specification is available for download below.
We are Housing Scotland: join us
Homes save lives. Everyone has the right to live in a safe, warm, affordable home, in a thriving community. SFHA’s members work day in, day out to make that right a reality for people across Scotland.
We are recruiting an intern to help us represent Scotland’s housing associations and co-operatives, building strong relationships with politicians and policymakers, to help our members achieve their potential.
You will provide support in managing political relationships, work with our expert policy and communications teams to draft punchy, readable briefings and identify opportunities to share our members’ work with politicians.
Enthusiasm and initiative is more important than experience for this exciting role, where you’ll have the chance to develop your communications and lobbying skills in an organisation that’s driving real change.
Working closely with the Digital and Design Manager, the Design Co-ordinator will be a pivotal role in helping to influence, shape and deliver our key business priorities both internally and externally. There will be great opportunities take ownership of our brand as well as to learn new skills, gain experience and knowledge related to design, as well as understand wider business context and the housing sector.
The post of Business Services Assistant is a generic role that contributes to the SFHA’s success by meeting the administrative support needs of the whole organisation.
The post holder will provide administrative and business support in line with organisational needs and priorities and will work generically, recognising differences in aptitude, experience and preferences within the team. The post holder will be required and expected to operate flexibly as part of a team sharing knowledge, workload and tasks as directed by the Office Manager. They may be supervised day to day by the Director of Operations, Director of Public Affairs and Communications or Director of Policy and Membership (or other staff as delegated) when supporting those business streams.
This approach is designed to permit a flexible approach to business needs ensuring that resources can be directed to key priorities as and when needed and will also promote consistency of the quality of support provided. It will also allow for personal growth and development by enabling post holders to work across all areas of SFHA and therefore enhance their overall skills and knowledge within a matrix environment.
Help us build the homes of tomorrow today
Technology is fundamentally changing the way we live our lives. The internet has opened up access to information and services and provided us with greater choice and control than ever before. Advances in technology are increasingly changing how we interact with services and manage our lives.
In the housing sector some providers have embraced truly innovative approaches, using digital technology to support greater independent living and many more are exploring how they can do so. There is significant opportunity for digital to further support the way that services are delivered, and to empower more people to actively manage their own health and wellbeing.
The Scottish Federation of Housing Associations doesn’t just work to support social housing providers in 2019, we want to continue to do that well into the future. To achieve that we must continually be looking at how technology will enable people to live independently for as long as possible.
Our Technology Enabled Care project is contributing to the Digital Health and Social Care Strategy for Scotland and as it enters its second phase, we are looking for a Co-ordinator to drive service redesign with people at its heart. They will be facilitating a major change in how housing providers use technology to bridge the gap between housing, health and social care providers.
Project Overview
The Technology enabled care in Housing (TECH) programme intends to scale up housing’s contribution to the Digital Health and Social Care Strategy for Scotland, and where useful to contribute to the National Care Service as it develops. Building on the success of the existing programme this next project phase will focus on the key challenges for housing providers in embedding technology enabled care into their service, ensuring customer engagement and using a service design approach.
With oversight from an expert Programme Board, the programme is funded by the Scottish Government, and hosted by the Scottish Federation of Housing Associations (SFHA) on behalf of the housing sector.
To find out more about the work of TEC in Housing see techhousing.co.uk
The Designer plays a key role in SFHA’s success by maintaining and developing a consistent and modern brand with a social conscious.
As a membership organisation the Scottish Federation of Housing Associations must be seen as a leader in the Scottish housing sector and well respected by a wider network of partners and stakeholders. A key component of our membership representation is to ensure the visual identity of our organisation is always reproduced at the highest standard across all platforms including online, digital, social media channels, print and events.
The role will have responsibility for co-ordinating all design outputs and projects. Taking each piece of work from original content to the final designed product i.e. digital publication, guidance, event signage and website updates ensuring they are delivered to a high standard, on time and efficiently. The role will involve supporting and collaborating with each team and individuals across the business to effectively achieve priorities linked to the SFHA Strategy 2021–24: Shaping our futures together which involve a design element.
Working closely with the Digital and Design Manager, the Designer will be a pivotal role in helping to influence, shape and deliver our key business priorities both internally and externally. There will be great opportunities take ownership of our brand as well as to learn new skills, gain experience and knowledge related to design, as well as understand wider business context and the housing sector.
Role Outline
Brand and design co-ordination:
Website and digital support:
Events support:
Marketing, Communications and Social Media support:
Sales and advertising:
General Requirements:
Person Specification
Required Experience:
Essential:
Desirable:
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for an Innovation and Member Services Co-ordinator to actively contribute to SFHA’s success by supporting delivery and development of our Innovation and Future Thinking (IFT) Programme and our Member Services work. This is an exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and involvement in a number of projects that support housing associations.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Housing associations and co-operatives provide safe, warm, affordable homes for life to over half a million people in Scotland, who come from all kinds of backgrounds. Our members work with partners and tenants to create thriving communities which help people to live well and fulfil their potential. They do this by building the best homes for affordable rent in Scotland, maintaining them to an excellent standard, contributing to their local communities and supporting their tenants when they need it.
We want to do all we can to help our members succeed in their vital work. That’s why we are investing in our public affairs team, so we can create an accurate understanding of housing associations and co-operatives among politicians, policymakers and the public. In this newly-designed role, you will help us tell our members’ stories to MSPs, MPs and their staff. You’ll create engagement strategies to assist our members in developing strong local relationships with politicians, work with our expert policy team to deliver positive changes to legislation and government policy, and, alongside our skilled communications team, drive political awareness and understanding of housing associations.
You’ll be an experienced public affairs practitioner with demonstrable achievements in legislative or policy change, a solid understanding of the Scottish political environment and excellent political relationships.
This is a fantastic opportunity to create real change in an area of public policy that directly affects people in Scotland. We’re looking forward to seeing your application.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Member Solutions Co-ordinator to actively contribute to SFHA’s success by supporting delivery and development of our Member Solutions, Funding and Innovation and Future Thinking (IFT) work. This is an exciting opportunity for a candidate with drive, curiosity, enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and involvement in a number of projects that support housing associations.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Policy Assistant to actively contribute to SFHA’s success by supporting the business in line with organisational needs. This is a new and exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and be happy to undertake a variety of duties with enthusiasm and pride.
An excellent knowledge and proficient use of all Microsoft Office packages is required. You will be required to work effectively with colleagues in a team. An interest in housing and politics is desirable.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Business Services Assistant – Events to actively contribute to SFHA’s success by supporting the day-to-day operations of the Events Team. You will be a key part of a small team that plays a vital role at SFHA in ensuring we provide brilliant services to our members supporting the Events Manager and Events Co-Ordinator.
This is an exciting opportunity for a candidate who is organised, quick to lean and looking to progress through the events industry. The successful candidate will also be a key part of the implementation of the new conference app.
The post holder will be also be required at times to operate flexibly with part of the wider team sharing knowledge, workload and tasks as directed by their Line Manger.
Excellent Office 365 skills are required and familiarity with a Customer Relationship Management system would be benefit. You will be required to work effectively with colleagues in a team. An interest in housing is desirable.
Job Overview
As our Policy Manager at SFHA, you will lead our policy team as they help our members navigate our three strategic priorities: Delivering and Managing Affordable Homes, Poverty and Inequality, The Climate Emergency.
In this role, you will work with colleagues to represent the housing association and co-operative sector in Scotland and be expected to lobby and influence government and key decision makers in the public, private and third sectors to create a positive operating environment for our members.
You will work across the organisation to support the delivery of our External Affairs Strategy, ensuring we develop policy in partnership with our members, and helping us to tell the sector’s story to key partners. You will represent our members and the organisation in key forums, presenting on policy issues and working with senior civil servants and ministers to promote the interests of our members. You will also hold your own policy brief, building up knowledge and expertise in an area of housing policy.
You will need to be adaptable and flexible, with an ability to respond to a fast-paced policy environment, prioritising as appropriate to ensure that SFHA can react swiftly to events which in turn enables members’ interests to be championed. The post holder will be required to be responsive, with the possibility of moving between strategic areas of work as priorities shift.
Role Outline
To co-ordinate the campaigning for the implementation of the SFHAs policies and goals and to foster an engaging team culture which matches the organisation’s values.
Policy
Research
External Relationships
Team Leadership & Management
Other Duties
Person Specification
Experience & Qualifications
Essential Key Skills
Desirable
Responsible to: Director of External Affairs
Job Overview
As a Policy Lead at SFHA, you will play a key role in leading our policy work as we help our members navigate our three strategic priorities: Delivering and Managing Affordable Homes, Poverty and Inequality, The Climate Emergency.
In this role, you will work with colleagues to represent the housing associations and co-operative sector in Scotland and be expected to lobby and influence government and key decision makers in the public, private and third sectors to create a positive operating environment for our members.
As a part of the policy team, you will have a key role in supporting the delivery of our External Affairs Strategy, ensuring we develop policy in partnership with our members, and helping us to tell the sector’s story to key partners.
As well as commissioning research, writing reports, representing our members in key forums and keeping members and staff abreast of relevant policy developments, you will recognise the multiple ways in which the SFHA can influence change and provide support to our members. This will mean working closely with colleagues in our Public Affairs, Communications and Member Solutions teams to deliver results.
You will need to be adaptable and agile, with an ability to respond to a fast-paced policy environment, prioritising as appropriate to ensure that they can react swiftly to events which in turn enables members’ interests to be championed. You will lead on one or more designated policy areas, which will be agreed and reviewed regularly as priorities shift.
Role Outline
Policy
Research
Relationships
Leadership
Other Duties
Person Specification
Essential
Desirable
Responsible to: Policy Manager
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
This is an exciting opportunity for a candidate looking to get started and quickly progress through the events industry. You will be a key part of a small events team that plays a vital role at SFHA in ensuring we provide first class events and brilliant services to our members.
This is a new role supporting the Events Manager and Events Co-Ordinator, providing systems and administrative support for the day-to-day operations of SFHA Events.
Excellent Office 365 skills are required and familiarity with a Customer Relationship Management system would be benefit. You will be required to work effectively with colleagues in a team. An interest in housing is desirable.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
The Executive Assistant provides a confidential and high-level executive support role to the Chief Executive, Board of Directors and Executive Team. This post reports to the Chief Executive of SFHA under the direction and supervision of the Director of Operations and Membership. The role ensures that the statutory and governance requirements are met and that SFHA meets its obligations under the Companies Act. The role requires the Executive Assistant to act responsibly and persuasively, with credibility being pro-active and anticipating the requirements of the job.
Strong time-management skills and the ability to organise and coordinate multiple projects at once is required as well as experience of working with Boards including preparation of agendas, papers and minute taking. Excellent knowledge and proficiency of all Microsoft Office packages. With an interest in housing desirable.
We are Housing Scotland: join us
Social homes are key to tackling poverty, homelessness and delivering social justice. Everyone has the right to live in a safe, warm, affordable home, in a thriving community. SFHA’s members work day in, day out, to make that right a reality for people across Scotland.
Working to support our Public Affairs, Policy and Communications teams, SFHA’s External Affairs Coordinator helps us represent Scotland’s housing associations and co-operatives, building strong relationships with politicians and policymakers to help our members achieve their potential.
You will draft punchy, readable and accurate parliamentary briefings and policy positions, liaise with MSPs and MPs and identify opportunities to share our members’ work with politicians.
You will also be a key part of creating content and supporting our social media channels.
Enthusiasm and initiative is more important than experience for this exciting role, where you’ll have the chance to develop your policy, communications and lobbying skills in an organisation that’s driving real change.