Context of the Role
SFHA is the voice and membership body for housing associations and co-operatives in Scotland. Our ambition is that everyone has a good home in a successful community, with a range of high quality, affordable, safe and accessible homes that meet people’s changing needs and aspirations throughout their lives.
The Social Housing sector has been working to increase digital inclusion and participation in recent years, and the pandemic has only increased the desire and regulatory requirement for alternative methods of engaging with residents and carrying out essential services such as repairs and estate management tasks. Some smaller organisations have found it especially difficult to consider digital alternatives to traditional in person appointments - therefore the opportunity to adopt something that is already tried and tested is very appealing, and SFHA have secured funding for a post to support the housing sector to roll out Near Me.
The post of Near Me in Housing Project Lead for the Near Me Video Calling services has been funded by the Scottish Government for an initial period of 12 months.
The post holder will support the development and rollout of video calling services across the housing sector, for both SFHA members and Local Authorities.
Reporting to SFHA Innovation and Future Thinking Manager, the postholder will work flexibly with colleagues within SFHA, SFHA member associations, Local Authorities and the Scottish Government Near Me team.
A full Job Description and Person Specification is available for download below.
We are Housing Scotland: join us
Homes save lives. Everyone has the right to live in a safe, warm, affordable home, in a thriving community. SFHA’s members work day in, day out to make that right a reality for people across Scotland.
We are recruiting an intern to help us represent Scotland’s housing associations and co-operatives, building strong relationships with politicians and policymakers, to help our members achieve their potential.
You will provide support in managing political relationships, work with our expert policy and communications teams to draft punchy, readable briefings and identify opportunities to share our members’ work with politicians.
Enthusiasm and initiative is more important than experience for this exciting role, where you’ll have the chance to develop your communications and lobbying skills in an organisation that’s driving real change.
Working closely with the Digital and Design Manager, the Design Co-ordinator will be a pivotal role in helping to influence, shape and deliver our key business priorities both internally and externally. There will be great opportunities take ownership of our brand as well as to learn new skills, gain experience and knowledge related to design, as well as understand wider business context and the housing sector.
The post of Business Services Assistant is a generic role that contributes to the SFHA’s success by meeting the administrative support needs of the whole organisation.
The post holder will provide administrative and business support in line with organisational needs and priorities and will work generically, recognising differences in aptitude, experience and preferences within the team. The post holder will be required and expected to operate flexibly as part of a team sharing knowledge, workload and tasks as directed by the Office Manager. They may be supervised day to day by the Director of Operations, Director of Public Affairs and Communications or Director of Policy and Membership (or other staff as delegated) when supporting those business streams.
This approach is designed to permit a flexible approach to business needs ensuring that resources can be directed to key priorities as and when needed and will also promote consistency of the quality of support provided. It will also allow for personal growth and development by enabling post holders to work across all areas of SFHA and therefore enhance their overall skills and knowledge within a matrix environment.
Help us build the homes of tomorrow today
Technology is fundamentally changing the way we live our lives. The internet has opened up access to information and services and provided us with greater choice and control than ever before. Advances in technology are increasingly changing how we interact with services and manage our lives.
In the housing sector some providers have embraced truly innovative approaches, using digital technology to support greater independent living and many more are exploring how they can do so. There is significant opportunity for digital to further support the way that services are delivered, and to empower more people to actively manage their own health and wellbeing.
The Scottish Federation of Housing Associations doesn’t just work to support social housing providers in 2019, we want to continue to do that well into the future. To achieve that we must continually be looking at how technology will enable people to live independently for as long as possible.
Our Technology Enabled Care project is contributing to the Digital Health and Social Care Strategy for Scotland and as it enters its second phase, we are looking for a Co-ordinator to drive service redesign with people at its heart. They will be facilitating a major change in how housing providers use technology to bridge the gap between housing, health and social care providers.
The Technology enabled care in Housing (TECH) programme intends to scale up housing’s contribution to the Digital Health and Social Care Strategy for Scotland, and where useful to contribute to the National Care Service as it develops. Building on the success of the existing programme this next project phase will focus on the key challenges for housing providers in embedding technology enabled care into their service, ensuring customer engagement and using a service design approach.
With oversight from an expert Programme Board, the programme is funded by the Scottish Government, and hosted by the Scottish Federation of Housing Associations (SFHA) on behalf of the housing sector.
To find out more about the work of TEC in Housing see techhousing.co.uk
The Designer plays a key role in SFHA’s success by maintaining and developing a consistent and modern brand with a social conscious.
As a membership organisation the Scottish Federation of Housing Associations must be seen as a leader in the Scottish housing sector and well respected by a wider network of partners and stakeholders. A key component of our membership representation is to ensure the visual identity of our organisation is always reproduced at the highest standard across all platforms including online, digital, social media channels, print and events.
The role will have responsibility for co-ordinating all design outputs and projects. Taking each piece of work from original content to the final designed product i.e. digital publication, guidance, event signage and website updates ensuring they are delivered to a high standard, on time and efficiently. The role will involve supporting and collaborating with each team and individuals across the business to effectively achieve priorities linked to the SFHA Strategy 2021–24: Shaping our futures together which involve a design element.
Working closely with the Digital and Design Manager, the Designer will be a pivotal role in helping to influence, shape and deliver our key business priorities both internally and externally. There will be great opportunities take ownership of our brand as well as to learn new skills, gain experience and knowledge related to design, as well as understand wider business context and the housing sector.
Brand and design co-ordination:
Website and digital support:
Marketing, Communications and Social Media support:
Sales and advertising:
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for an Innovation and Member Services Co-ordinator to actively contribute to SFHA’s success by supporting delivery and development of our Innovation and Future Thinking (IFT) Programme and our Member Services work. This is an exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and involvement in a number of projects that support housing associations.