The Royal Zoological Society of Scotland
The Royal Zoological Society of Scotland

Charity registered in Scotland SC004064

Connecting people with nature. Safeguarding species from extinction. We are the Royal Zoological Society for Scotland (RZSS), and for over 100 years we’ve been a leading conservation and education charity as well as an amazing, award-winning visitor attraction. We’ve been a charity since our founding in 1909 and maintain a keen commercial edge to ensure a sustainable, bright and exciting future. Through our two sites, RZSS Edinburgh Zoo and RZSS Highland Wildlife Park, we provide unique and memorable experiences and engage over 750,000 visitors per year in the wonders of the natural world, taking care of over 1,000 rare and endangered animals in safe and stimulating surroundings. The RZSS strives to be an equal opportunities employer. Registered Charity SC004064

Current vacancies

IT Systems Technician

  • Full time
  • £25,834 – £30,286
  • Edinburgh
  • Closing 3rd February 2023

An exciting role has arisen within RZSS, the Royal Zoological Society for Scotland. We are the conservation charity that owns Edinburgh Zoo and Highland Wildlife Park and have big ambitions to save wildlife and empower people in Scotland and around the world to protect, value and love nature.

The role

Undertake designated specialist IT activities across multiple locations, to provide an effective IT service to colleagues, in accordance with agreed service standards, under appropriate guidance and direction, in support of RZSS’ vision and mission. Assist the Head of IT, and other IT staff, as needed in providing a professional service to all employees.

This is a full time, permanent position where the working hours are 37.5 hours per week and weekend and evening working may be required.

Some of the things you’ll do:

  • Acts as the primary escalation point for issues escalated from level 1 IT support across the whole Society, demonstrating first-class customer care and service. May, very occasionally, be the only IT resource for the Society (e.g. during sickness, holiday, work commitments elsewhere in the IT team).
  • Troubleshoots and resolves level 2 IT issues in a timely and efficient manner, updating ITSM systems as appropriate and keeping the end user informed.
  • Where necessary, escalates issues to level 3 staff and/or 3rd party suppliers as appropriate, keeping internal colleagues and end users updated on progress. Monitors escalated tasks through to completion.
  • Undertakes 2nd line technical support of the Society’s IT hardware estate (servers, storage, networking, IP-CCTV, desktops, laptops, printers, peripherals, VoIP/PBX telephone).
  • Undertakes 2nd line technical support of the Society’s networking and communications infrastructure (Internet, WAN, LAN, VLAN, Wi-Fi etc).
  • Undertakes 2nd line technical support for both the Society’s standard IT software provision (Windows, Mac, Office365 etc) and its line of Business specialist systems.

What we’re looking for:

  • Microsoft Certified Solutions Associate or equivalent
  • An awareness of current trends and issues in IT, data protection and information compliance
  • Promotes an excellent customer service ethos
  • Ability to communicate technical issues, both verbally and in writing, to a varied user base
  • Experience in an IT department providing personal support to users with a range of abilities, including the provision of 1st and 2nd line support.
  • Demonstrable technical experience of Microsoft server stack technologies and architectures

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Shortlist
Closed vacancies
This vacancy has now closed

Board Members

  • Management Board
  • Unpaid
  • Scotland
  • Closing 21st April 2021

The Royal Zoological Society of Scotland (RZSS or “the Society”) is a charity founded in 1909, which owns and manages Edinburgh Zoo and the Highland Wildlife Park. Our mission is to connect people with nature and safeguard threatened species.

The Society has elections to the Board from our membership at each AGM. But in addition to this, the Board can also co-opt people to complement the skills set of its current members. It is in this regard that the Society is now looking to co-opt 3 people to join the Board and is interested in hearing from a wide range of people who have a distinct interest in animal conservation. The duration of the co-option periods will vary from 1 to 4 years and after the expiry of each co-option period, the incumbent is eligible to stand for re-election to the Board through the AGM.

The responsibilities of the Board include:

· Promoting and safeguarding the sustainability of the Society

· Providing leadership within prudent and effective controls

· Setting the Society’s strategic aims

· Setting the Society’s values & standards

· Ensuring all regulatory requirements are met

To complement the expertise of current board members, we would be particularly interested to hear from individuals with recent or current expertise in (among other things) conservation, tourism, veterinary skills, zoology or social media and digital technology. Additionally, candidates who have experience of either working with or knowledge of conservation, tourism or government organisations (examples of which could include Visit Scotland, Highlands & Islands Enterprise, NatureScot or similar) would also be of particular interest.

We are looking for individuals who share our values and who can contribute to greater diversity of thought in order to help the Board better reflect our diverse community.

Shortlist
This vacancy has now closed

Development Officer - Corporate

  • Full time
  • £23,748 – £28,314
  • Edinburgh Zoo
  • Closing 26th November 2021

To join a successful team to take the lead on relationships with new and existing corporate supporters to maximise income for RZSS’ vision and mission at an exciting time of growth and expansion. This will include identifying and pursuing opportunities to broaden existing relationships and develop new business partnerships.

Shortlist
This vacancy has now closed

Development Officer - Individual Giving

  • Full time
  • £23,748 – £28,314
  • Edinburgh Zoo
  • Closing 9th January 2022

To join a successful team to expand individual giving programmes in support of RZSS’ vision and mission at an exciting time of growth and expansion. This will include digital fundraising, recruiting and stewarding donors, managing donations and initiating compelling appeals.

Shortlist
This vacancy has now closed

IT Systems Technician

  • Full time
  • £23,748 – £28,314
  • Edinburgh
  • Closing 27th January 2022

Undertake designated specialist IT activities across multiple locations, to provide an effective IT service to colleagues, in accordance with agreed service standards, under appropriate guidance and direction, in support of RZSS’ vision and mission. Assist the Head of IT, and other IT staff, as needed in providing a professional service to all employees.

Shortlist
This vacancy has now closed

Senior Development Officer – Grants

  • Full time
  • £28,343 – £34,379
  • Edinburgh Zoo
  • Closing 18th February 2022

Join a successful team to take the lead on income generation from grants to support RZSS’ vision and mission at an exciting time of growth and expansion. This will include producing compelling applications and reports as well as excellent management of relationships with a wide range of funders.

Shortlist
This vacancy has now closed

Senior Fundraising Officer

  • Full time
  • £30,612 – £36,898
  • Edinburgh, hybrid working pattern
  • Closing 22nd November 2022

Come join an ambitious and successful team raising funds to support RZSS’s education, outreach and conservation work where you will take the lead on generating creative and compelling proposals as well as managing relationships with supporters and working closely with other members of RZSS team.

You will have the opportunity to work with local, national and international companies and funders to create innovative partnerships. RZSS has a strong track record of working collaboratively with funders, this role will give you the opportunity to develop and grow our network of supporters and create strong and meaningful partnerships. We work with companies and funders to support a wide variety of RZSS’s work, from conservation projects around the world to unique education initiatives. Our recent Giraffe About Town sculpture trail saw incredible new sponsors come on board meaning this is an exciting time to join RZSS!

This is a varied role where you can inspire our partners to love and protect nature for today, tomorrow and generations to come.

Some of the things you'll do

  • Generate income for RZSS Edinburgh Zoo and RZSS Highland Wildlife Park as well as national and international conservation and education programmes.
  • Manage and develop the RZSS Corporate Partners Programme
  • Take the lead on generating income from key funders including companies and major sponsors to achieve agreed income targets
  • Maintain excellent relationships with funders and partners, meeting all application and reporting deadlines and ensuring that funders are engaged and informed on developments within RZSS.
  • Periodically supervise other staff, interns and volunteers.
  • Deputise for the Development Manager when required.

What we're looking for

  • You’ll be educated to degree-level or hold equivalent experience
  • CIOF Certificate of Fundraising or equivalent experience/qualification
  • Detailed knowledge of stewardship principles
  • Knowledge of donor cultivation and stewardship principles
  • Demonstrate a good understanding of the external fundraising environment in Scotland
  • Ability to build and maintain effective relationships, e.g. working with senior level managers to deliver cultivation activity and managing prospect lists
  • Practical application of using CRM databases e.g. ThankQ or another relevant database management system
  • Membership of relevant professional body e.g. CIOF
  • Understanding of GDPR guidelines
Shortlist