The Link Worker team will provide, on a rota-basis, a responsive, high quality, trauma-informed helpline for those engaged in, or registered with, the Redress Scheme. The helpline will be operational Monday – Friday, 10am -6pm.

Link Worker Coordination

Link Workers will receive requests from applicants for emotional support whilst their applications are being progressed. Link Workers will arrange the supports required by each person, based on a pre-defined menu of options, and will also signpost people to other supports, including but not limited to statutory services, delivery partners, and others. Link Workers will liaise as required to ensure the menu of options meets the needs of people who access the support service.

Key Responsibilities

• Provide empathetic emotional support to people who contact, or are referred to the service.
• Provide short-term ongoing support to people who need an additional service.
• Arrange supports as required by the applicant.
• Assess priorities and provide accurate information to inform menu of available options.
• Link with a wide range of other providers including Alliance delivery partners, Psychological Supports, Primary Care, specialist mental health services, social care services and the wider range of community resources.
• Be responsible for maintaining the relevant systems of documentation and provide accurate information and reports as required
• Be flexible and responsive to meet the changing needs of supported people and the organisation, within the agreed criteria
• Participate in training activities and meetings as required
• Uphold Alliance values and Penumbra’s Code of Practice
• Other duties, deemed appropriate to this grade, as and when required

To assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Peer Workers play a central role in the planning and provision of quality, recovery focused support to people who use the service

Main Duties and Responsibilities

• To establish a supportive relationship with each supported person, enabling them to maximise their own resources in order to improve their quality of life.
• To use own lived experience to inspire hope in people who use the service.
• To share/teach coping and self management techniques.
• To be flexible and responsive to meet the changing needs of supported people and the organisation, within the agreed criteria.
• To work in cooperation with other members of the Support Team, and staff from other agencies.
• To participate in training activities and meetings as required.
• To be responsible for maintaining the relevant systems of paper-based and electronic documentation.
• Work effectively with other members of the team, and liaise effectively with families, agencies, colleagues and other stakeholders.
• Uphold Penumbra’s Code of Practice.
• Register with the SSSC as appropriate and maintain post-registration training and learning log to meet ongoing registration requirements.
• Other duties, deemed appropriate to this grade, as and when required.

The role of Recovery Practitioner (Peer) has been developed specifically for people who have lived experience of mental health problems. Through sharing learning from their own experience, peer workers will inspire hope and belief that recovery is possible. Within a relationship of mutuality and information sharing, Practitioners will promote self-management and opportunities for improved health and wellbeing.

The Recovery Practitioner (Peer) will act as a recovery champion within the team and an ambassador of recovery with external agencies and partner organisations. There is also an expectation that the Recovery Practitioner (Peer) will be involved in the ongoing development of peer roles and will make a positive contribution to the reduction in stigma associated with mental health issues.

Main Duties and Responsibilities

• Provide flexible, person-centred support to people who access the service.
• Design and deliver flexible approaches that improve health and wellbeing
• Assess community priorities and liaise with other agencies to co-produce effective responses.
• Link with a wide range of other providers including Primary Care, specialist mental health services, social care services and the wide range of community resources.
• Deliver community-based wellbeing workshops that promote positive mental health as required
• Establish an effective relationship with people who use the service in accordance with Penumbra’s policies and procedures
• Be responsible for maintaining the relevant systems of documentation and provide accurate information and reports as required
• Be flexible and responsive to meet the changing needs of supported people and the organisation, within the agreed criteria
• Participate in training activities and meetings as required
• Provide Line Management Support and Supervision to other staff within Community Link Network as required
• Uphold Penumbra’s Code of Practice
• Register with the SSSC if appropriate (Supervisor) and maintain post-registration training and learning log to meet ongoing registration requirements
• Other duties, deemed appropriate to this grade, as and when required

Due to the current staffing configuration of our Carntyne service, we require a Female Recovery Worker to meet the support needs within the team.

Recovery Workers work in small collaborative teams to provide people with recovery focused support to enhance their mental wellbeing. In line with Penumbra’s values, Recovery Workers assist people who use the service to work towards their individual outcomes and identified goals, as detailed in their personal plan.

Special Conditions: Local travel

Hours include: Evenings, Weekends, Sleepovers (Supplement paid per sleepover worked). Female worker required

Penumbra is one of Scotland’s largest mental health charities. Through our innovative recovery focussed approach to mental health support, we offer a range of services in communities across Scotland, and our teams support around 1800 adults and young people each week.

We are a leading employer of peer colleagues and 20% of our teams are employed in peer support roles. Our Peers4Hope team in North Ayrshire draw on lived experience from their own mental health recovery to support people accessing our service through a compassionate, hopeful and non-judgemental approach.

The successful applicant for the post of Recovery Practitioner (Peer) will use insight from lived experience to assist people who use the service to establish and maintain a meaningful and fulfilling life.

If you share our passion for mental health recovery and want a rewarding career as part of a leading third sector organisation with great employee benefits, then we want to hear from you.

Role Overview

To assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Playing a central role in the planning and provision of quality, recovery focused support.

Responsibilities

• Establish an effective relationship with people who use the service in accordance with Penumbra’s policies and procedures.
• Develop outcome-based personal recovery plans for each service user, which promotes self –management and social inclusion.
• Co-ordinate delivery of recovery focused support.
• Deliver community-based well-being workshops that promote positive mental health.
• Provide practical support and supervision to Recovery Workers and/or Peer Workers as required.
• Develop effective relationships with other groups and agencies in your area and take opportunities to promote mental health awareness in the wider community.
• Be responsible for maintaining the relevant systems of documentation.
• Provide accurate information and reports as required.
• Provide formal input to Care Management reviews as required.
• Be flexible and responsive to meet the changing needs of the service users and the organisation, within the agreed criteria.
• Work effectively with other members of the team, and liaise effectively with families, agencies, colleagues and other stakeholders.
• Participate in training activities and meetings as required.
• Uphold Penumbra’s Code of Practice.

This Job Description is not exhaustive; the post-holder may be required to perform other duties, deemed appropriate to this grade, as and when required.

During the Covid-Pandemic this post is working from home. Staff will return to community support based on government guidance.

An exiting opportunity has arisen for a Network Officer to support the work of the Scottish Recovery Network, both locally and nationally, and to work with colleagues towards achieving the Network’s aims and objectives.

As a self-starter the postholder will seek out and create opportunities to work with others to promote, identify and support recovery approaches and contribute to the delivery of Scottish Recovery Network’s strategic and operational plans.

The postholder will combine work at local and national levels. They will be responsible for establishing relationships and identifying opportunities to support mental health recovery approaches at a local level within in a defined geographical area. The post also requires work with colleagues and external partners to support projects at a regional and national level.

Key responsibilities of the post include:

• Establishing relationships with local third sector, health and social care organisations and lived experience in a defined geographical area
• Planning and delivering events and meetings to create opportunities for partnerships and collaborations which further Scottish Recovery Network’s mission
• Developing and delivering collaborative projects which promote and support recovery approaches
• Promoting and facilitating the use and adaptation of Scottish Recovery Network resources and materials to promote and support recovery activity and practice
• Working with colleagues and external partners to develop new Scottish Recovery Network resources and materials
• Regular public speaking to/with a variety of audiences including lived experience, community and professional.
• Seeking out examples of mental health recovery practices and innovations and highlighting them through Scottish Recovery Network communications channels and other dissemination routes
• Representing Scottish Recovery Network at all levels within the locality and occasionally at a national level
• Supporting and sharing duties with Network Officer colleagues as required to deliver the organisations operational plan
• Identifying opportunities for research and evaluation of local recovery innovation
• Reporting on progress against objectives including preparation of quarterly reports on progress for review with the Assistant Director
• Undertake such other duties as may be required by the Assistant Director

This is a home based role with a regular requirement to visit the office when necessary. Evening and weekend working may be required as will travel throughout Scotland.

The key role of the Recovery Worker (Community Link Network) is to improve health and wellbeing and enable people to live well through strengthening connections to non-clinical community resources; promoting self-management and reducing attendance at Primary Care.

Working within GP Practices in East Lothian, the Recovery Worker (Community Link Network) will work alongside people to identify factors that impact on their health and wellbeing and work to develop strategies that will make a positive difference. The Recovery Worker (Community Link Network) will connect people to other services and resources through appropriate and supportive signposting.

An exciting opportunity has arisen for a Support Manager to join our growing East Lothian Services team, to manage, support and supervise a diverse staff team to ensure the needs of individuals are met and the service provided is run effectively.

With the aim of equipping people with the skills needed to live independently and meaningfully within the local community, a strengths-based coaching approach to recovery is used to build confidence, maintain motivation and promote resilience.

Promoting participation and inclusion is a core value of the service, through working alongside people to deliver innovative, creative and personalised interventions and opportunities.

East Lothian Services delivers a high-quality support service for adults with mental health challenges. The service is registered with the Care Inspectorate and you will ensure that it meets all relevant standards and complies with all relevant contractual and legal requirements.

Location: East Lothian (with an office in Musselburgh)

Leave: 33 days per annum including public holidays.

Special Conditions: Local travel, paging service on rota basis, may include evening and weekends.

Covid 19: This post will involve delivering face to face support in the community as well as working from home.

This is an exciting opportunity to join a new team of Psychological Wellbeing Practitioners (PWPs) working to improve mental health and wellbeing for the people of Aberdeen.

Working in partnership with NHS Grampian Primary Care Psychological Therapy Service, PWPs will deliver a suite of evidence-based interventions for people experiencing mild to moderate mental health challenges. With the aim of building resilience and upskilling self-management techniques, PWPs will seek to reduce feelings of stigma and support people to achieve their own identified outcomes.

With a focus on creating a seamless experience of accessing mental health support, PWPs will work in an integrated way to ensure people receive the most appropriate and effective support options.

Important Information:

During the Covid pandemic, this post is currently located as working from home. Please note that this may be subject to change and the post-holder may be required to work in a variety of locations in Aberdeen City. Please discuss with us any specific requirements you have related to location.

Post will involve some evening and occasional weekend working.

Post will include lone working and local travel.

This is an exciting opportunity to be part of a ground-breaking approach to mental health services. Thrive Edinburgh brings together a collaboration of partner organisations to work together to improve the mental health and wellbeing of the people of the City. The aims of Thrive Edinburgh centres around enabling people to live well and fulfil their potential.

The Connect Partnership represents a unique collaboration between leading 3rd sector providers Penumbra, Health in Mind and Support in Mind Scotland. Our organisations share a commitment to the Thrive vision and values of trust; respect; collaboration; person-centeredness; innovation; and compassion. Together we will deliver a multi-disciplinary and multi-agency response to people, so people receive the right help at the right time.

Specific to the role within the Locality Team, you will offer trauma informed therapeutic support to people who self harm or with suicidal ideation to cope with crisis and trauma by exploring their emotions and concerns in a confidential setting.

Recovery Practitioners play a central role in the planning and provision of quality, recovery focused support to people who use the service.

You will be based in a locality and will be required to develop, build and maintain professional links in order to deliver outcome focussed support within that area.

Support is to be provided in an appropriate environment where supported people can expect to be treated with respect, be given the time and space to discuss issues at their own pace, to explore skill development and tools to support them to manage their self-harm.

We welcome applications from individuals who would appropriately and intentionally use their lived experience as an integral part of the therapeutic support provided, where applicable.

You will be working in the ‘Welcome Team’ at Thrive Centres, as a part of the multi-agency approach to support people with their mental health and or wellbeing. You will assist people to establish and maintain meaningful and fulfilling links in the community and support them to identify their desired outcomes. You will support people to achieve these desired outcomes by being a therapeutic practitioner/facilitator, and where appropriate use own lived experience of recovery.

Peer work roles have been developed specifically for people who have lived experience around mental health and wellbeing. Through appropriate and intentional sharing of their own experience, peer workers will inspire hope and belief that recovery is possible. Within a relationship of mutuality and information sharing, peer workers will promote self-management and opportunities for improved health and wellbeing.

There is an additional expectation that the Recovery Practitioner (Peer) will be involved in the ongoing development of peer roles and will make a positive contribution to the reduction in stigma associated with mental health issues.

You will be working as part of a multi-disciplinary team alongside Community Mental Health Team, providing a crisis line; an open access, single point of telephone access for self-referral and agency referrals. You will respond to calls in a manner guided by the service principles being inclusive, sensitive and respectful.

From the moment you answer the telephone, you will listen and ensure that you understand the issues that have led to crisis for that person, providing an immediate response to those whose life may be in immediate danger. Understanding each person’s unique situation resulting in fast, tailored support and finding ways to successfully resolve the crisis situation and assist planning for the future.

Once the initial period of crisis has been addressed you will support connections to additional, statutory or community support and/or deliver a Distress Brief Intervention (DBI) response to those in distress. This will involve community-based problem-solving support, wellness and distress management planning, supporting connections and signposting for a period of up to 14 days. You will be flexible and responsive, offering the medium of support that the supported person feels most comfortable with.

Working Hours: Multiple full time posts available (37.5 hours per week) & 1 Part Time post (18.75 hrs). Please state your preference in your application.

Location: Mental Health and Substance Misuse Hub, Dalkeith, Midlothian.

Leave: 33 days per annum including public holidays (pro rata if part time)

Special Conditions: Part of operational rota to include evenings, weekends and public holidays. The service will operate 7 days a week. Robust IT literacy skills advantageous

Covid 19: both office and community-based setting

Recovery Workers work in small collaborative teams to provide people with recovery focused support to enhance their mental wellbeing. In line with Penumbra’s values, Recovery Workers assist people who use the service to work towards their individual outcomes and identified goals, as detailed in their personal plan.

Within the homelessness service recovery workers also provide support and advice to adults who are at risk of becoming homeless, we also support people to set up their first home after a period of homelessness.

Main Duties and Responsibilities

• Assist people who use the service to work toward their identified goals, and move towards a brighter future as per the agreed personal plan.
• Use Penumbra’s Recovery tools (e.g. I.ROC, HOPE toolkit).
• Update and maintain relevant recording systems, including computer-based systems.
• Meet regularly with other team members to review progress, approach concerns and plans for moving forward
• Assist in project work as required.
• Work in cooperation with colleagues, and staff from other agencies.
• Work in accordance to Penumbra’s policies and procedures.
• Work effectively with other members of the team, and liaise effectively with families, agencies, colleagues and other stakeholders.
• Participate in training activities and meetings as required.
• Uphold Penumbra’s Code of Practice.
• Register with the SSSC as appropriate and maintain post-registration training and learning log to meet ongoing registration requirements.
• Other duties, deemed appropriate to this grade, as and when required.

Recovery Workers work in small collaborative teams to provide people with recovery focused support to enhance their mental wellbeing. In line with Penumbra’s values, Recovery Workers assist people who use the service to work towards their individual outcomes and identified goals, as detailed in their personal plan.

Main Duties and Responsibilities

• Assist people who use the service to work toward their identified goals, and move towards a brighter future as per the agreed personal plan.
• Use Penumbra’s Recovery tools (e.g. I.ROC, HOPE toolkit)
• Assist with personal care when required.
• Update and maintain relevant recording systems, including computer-based systems.
• Meet regularly with other team members to review progress, approach concerns and plans for moving forward
• Assist in project work as required.
• Work in cooperation with colleagues, and staff from other agencies.
• Work in accordance to Penumbra’s policies and procedures.
• Work effectively with other members of the team, and liaise effectively with families, agencies, colleagues and other stakeholders.
• Participate in training activities and meetings as required.
• Uphold Penumbra’s Code of Practice.
• Register with the SSSC as appropriate and maintain post-registration training and learning log to meet ongoing registration requirements.Other duties, deemed appropriate to this grade, as and when required.

To assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Recovery Practitioners play a central role in the planning and provision of quality, recovery focused support to people who use the service.

This service is based in Newtongrange, Midlothian. It is a community based mental health rehabilitation service for eight people with complex mental health needs. We offer 24 hour tailored person centred support, supported living and community rehabilitation. Support can be practical and emotional to help individuals lead an ordinary and fulfilling life in the community. The time, length and areas of activity covered are different for everyone, but structured support can include help with budgeting, life skills, confidence building and social inclusion for approximately 12 months.

Main Duties and Responsibilities

• Establish an effective relationship with people who use the service in accordance with Penumbra’s policies and procedures.
• Develop outcome-based personal recovery plans for each supported person that promote self –management and social inclusion.
• Co-ordinate delivery of recovery focused support.
• Provide practical support and supervision to Recovery Workers and/or Peer Workers as required.
• Develop effective relationships with other groups and agencies in your area and take opportunities to promote mental health awareness in the wider community.
• Be responsible for maintaining the relevant systems of documentation.
• Provide accurate information and reports as required.
• Provide formal input to Care Management reviews as required
• Be flexible and responsive to meet the changing needs of supported people and the organisation, within the agreed criteria.
• Work effectively with other members of the team, and liaise effectively with families, agencies, colleagues and other stakeholders.
• Participate in training activities and meetings as required.
• Uphold Penumbra’s Code of Practice.
• Register with the SSSC as appropriate (Supervisor) and maintain post-registration training and learning log to meet ongoing registration requirements.
• Other duties, deemed appropriate to this grade, as and when required.

This service will provide a rapid-response for people who have been bereaved by suicide. The post-holder will work within a team of Practitioners that will provide early advice and assistance to bereaved families in Ayrshire and Arran. The Assistant Support Manager will provide direct support to people bereaved by suicide and will also contribute to the management of the service, including supporting and supervising staff, maintaining records and providing accurate information on service performance.

This is a unique role where empathy, good listening skills, the ability to gain trust quickly and build a therapeutic relationship are essential.

It is anticipated that the service will run 9am to 6pm, 7 days per week and the service will be provided by the team on a rota basis.

Main Duties and Responsibilities

• Collaborate with the Support Manager to ensure the service meets its objectives.
• Provide direct support to people bereaved by Suicide
• Work collaboratively with statutory services such as NHS specialist mental health services and GP’s, to ensure that joined-up, holistic support is offered to families.
• Provide practical support and supervision to Practitioners and/or Recovery/Peer Workers as required.
• Assist in the management of the support team in relation to work practice, conduct, absence, supervision, support and the identification of training needs.
• Assist in the induction of new employees and in the recruitment process where required.
• Assist the Support Manager to adequately deploy staff to meet the support needs of people who use the service.
• Assist in the monitoring and administration of the project budget and accounts.
• Ensure that all financial and other records are maintained accurately, and that all reporting requirements are met in a timely manner.
• Assist with any further tasks or projects as required.
• Develop effective relationships with other groups and agencies in the area
• Be responsible for maintaining the relevant systems of documentation.
• Provide accurate information and reports as required.
• Participate in training activities and meetings as required.
• Uphold Penumbra’s Code of Practice.
• Register with the SSSC if required and maintain post-registration training and learning log to meet ongoing registration requirements
• Other duties, deemed appropriate to this grade, as and when required
• Work in accordance with all Penumbra’s policies and procedures.

To assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Recovery Practitioners play a central role in the planning and provision of quality, recovery focused support to people who use the service. You will therefore ensure that all activities are hopeful and personalised.

East Lothian Services team support individuals across East Lothian, both in a community setting and individual tenancies. Recovery Practitioners have an oversight of small Recovery Teams placed in geographical localities across the county. You will provide guidance, support and supervision to individual Recovery Workers and/or Peer Workers. You will work closely with Support Manager to ensure excellent service delivery characterised by choice, compassion and flexible support.

This is an exciting opportunity to be part of a ground-breaking approach to mental health services. Thrive Edinburgh brings together a collaboration of partner organisations to work together to improve the mental health and wellbeing of the people of the City. The aims of Thrive Edinburgh centres around enabling people to live well and fulfil their potential.

The Connect Partnership represents a unique collaboration between leading 3rd sector providers Penumbra, Health in Mind and Support in Mind Scotland. Our organisations share a commitment to the Thrive vision and values of trust; respect; collaboration; person-centeredness; innovation; and compassion. Together we will deliver a multi-disciplinary and multi-agency response to people, so people receive the right help at the right time.

In this role, you will be working in the ‘Welcome Team’ at Thrive Centres, as a part of the multi-agency approach to support people with their mental health and wellbeing. You will assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Recovery Practitioners play a central role in the planning and provision of quality, recovery focused therapeutic support to people who use the service.

Peer work roles have been developed specifically for people who have lived experience around mental health and well being. Through appropriate and intentional sharing of their own experience, peer workers will inspire hope and belief that recovery is possible. Within a relationship of mutuality and information sharing, peer workers will promote self-management and opportunities for improved health and wellbeing.

There is an additional expectation that the Recovery Practitioner (Peer) will be involved in the ongoing development of peer roles and will make a positive contribution to the reduction in stigma associated with mental health issues.

You will be based in a locality and will be required to develop, build and maintain professional links in order to deliver outcome-focused support within that area.

Support is to be provided in an appropriate environment where supported people can expect to be treated with respect, be given the time and space to discuss issues at their own pace, to explore skill development and tools to support them to self-manage.

Please download the Job Description below for further details about this role.

This is an exciting opportunity to be part of a ground-breaking approach to mental health services. Thrive Edinburgh brings together a collaboration of partner organisations to work together to improve the mental health and wellbeing of the people of the City. The aims of Thrive Edinburgh centres around enabling people to live well and fulfil their potential.

The Connect Partnership represents a unique collaboration between leading 3rd sector providers Penumbra, Health in Mind and Support in Mind Scotland. Our organisations share a commitment to the Thrive vision and values of trust; respect; collaboration; person-centeredness; innovation; and compassion. Together we will deliver a multi-disciplinary and multi-agency response to people, so people receive the right help at the right time.

In this role, you will lead a team of recovery practitioners who offer trauma informed therapeutic support to people who self harm, or with suicidal ideation, to cope with crisis and trauma by exploring their emotions and concerns in a confidential setting.

You and the Recovery Practitioners will be based in a locality and will be required to develop, build and maintain professional links in order to deliver outcome focussed support within that area.

Support is to be provided in an appropriate environment where supported people can expect to be treated with respect, be given the time and space to discuss issues at their own pace, to explore skill development and tools to support them to manage their self-harm.

We welcome applications from individuals who would appropriately and intentionally use their lived experience as an integral part of the therapeutic support provided, where applicable.

This is an exciting opportunity to be part of a ground-breaking approach to mental health services. Thrive Edinburgh brings together a collaboration of partner organisations to work together to improve the mental health and wellbeing of the people of the City. The aims of Thrive Edinburgh centres around enabling people to live well and fulfil their potential.

The Connect Partnership represents a unique collaboration between leading 3rd sector providers Penumbra, Health in Mind and Support in Mind Scotland. Our organisations share a commitment to the Thrive vision and values of trust; respect; collaboration; person-centeredness; innovation; and compassion. Together we will deliver a multi-disciplinary and multi-agency response to people, so people receive the right help at the right time.

In this role, you will be working in the ‘Welcome Team’ at Thrive Centres, as a part of the multi-agency approach to support people with their mental health and wellbeing. You will assist people who use the service to establish and maintain a meaningful and fulfilling life in the community. Recovery Practitioners play a central role in the planning and provision of quality, recovery focused therapeutic support to people who use the service.

Peer work roles have been developed specifically for people who have lived experience around mental health and well being. Through appropriate and intentional sharing of their own experience, peer workers will inspire hope and belief that recovery is possible. Within a relationship of mutuality and information sharing, peer workers will promote self-management and opportunities for improved health and wellbeing.

There is an additional expectation that the Recovery Practitioner (Peer) will be involved in the ongoing development of peer roles and will make a positive contribution to the reduction in stigma associated with mental health issues.

You will be based in a locality and will be required to develop, build and maintain professional links in order to deliver outcome-focused support within that area.

Support is to be provided in an appropriate environment where supported people can expect to be treated with respect, be given the time and space to discuss issues at their own pace, to explore skill development and tools to support them to self-manage.

Introduction

In 2010, the Scottish Government contracted the Scottish Human Rights Commission (SHRC) to develop a Framework for Justice and Remedies for Historic Abuse of Children in Care. This work led to an Action Plan to implement the recommendations of this framework.

Established in 2016, the In-Care Survivor Alliance was formed in support of a wider strategy developed by the Scottish Government to address the legacy of historic abuse in Scotland. Fully funded by the Scottish Government, the alliance is formed of three partners, the Glasgow Psychological Trauma Service (Glasgow Health and Social Care Partnership), Health in Mind and Penumbra. The Alliance’s work is supported by a further network of delivery partners.

The In Care Survivors’ Alliance hosts two initiatives that contribute to the Scottish Human Rights Commission’s Action Plan on Justice for victims of Historic Abuse of Children in Care:

Future Pathways, a national support fund for survivors of abuse or neglect in care in Scotland, and;

Redress Support, which provides assistance to survivors who apply for financial redress.

Redress Support Service

The Redress support service is a new initiative that aims to remove barriers that individuals might face in their application for financial redress. The service will deliver trauma informed, emotional and practical support to applicants as required during their application process.

About the Role

Penumbra will employ the Network Manager who will lead the delivery of trauma-informed, emotional support to applicants. Penumbra is committed to the values of the Alliance and is a leading provider of person-centred, trauma-informed services that provide compassionate responses to people in distress.

The Network Manager (Redress Support) will be supported by the Alliance Manager to lead a team of Link Workers who will provide the support to those who contact, or are referred, to the service. The aim is to provide brief interventions to people experiencing immediate distress, and arrange supports from a pre-defined menu of options where support requirements appear to require more than the initial support conversations. The Network Manager will also play a lead role in ensuring effective liaison between the wider delivery team, partner organisations, and other relevant agencies and stakeholders.

Key Responsibilities

• Manage a team who will deliver emotional and practical support to applicants to the Financial Redress Scheme.
• Work collaboratively and flexibly with the Alliance and its partners.
• Provide positive leadership to the delivery team and ensure activities are congruent with Alliance values.
• Ensure all activities meet, or exceed, all legislative and contractual requirements and all applicable standards.
• Ensure ongoing learning and continuous improvement in all activities with input from all key stakeholders, ensuring that the voices of those with lived experience are at the heart of the process.
• Ensure the service operates within allocated budgets and work with Alliance Partners, and wider partner network, to achieve effective resource and financial management.
• Ensure accurate data recording, gathering, and reporting of all activities and key results.
• Take a lead role in ensuring the effective evaluation and outcome measurement of the service, providing timely reports to Partners and Funders.
• Work collaboratively and in partnership with others to promote rights and recovery.
• I am….Promote a culture of candour, and willingness to learn and improve. Ensure complaints are fully investigated and improvements made where required.

Person Specification

I am….

Committed to values-based practice, rights and recovery.

Knowledgeable of mental health and wellbeing with specific reference to childhood trauma and aware of evidenced-based approaches.

An experienced Manager of People and Services.

A creative thinker who works collaboratively to problem-solve.

A strategic planner who has experience of development and leading change.

Educated to degree level and/or have a relevant professional qualification.

Further Information

If you would like further information on this post then please contact

Jane Cumming, Director of Services and Innovation, jane.cumming@penumbra.org.uk