goodmoves

Our ARBD service is entering a very exciting period in its development, developing from primarily a Supported Accommodation to become the ARBD assessment centre for the city. It will provide the expertise required for a full assessment and will concentrate on supporting people to understand and better manage their diagnosis and access the most appropriate resources to support a good outcome.

Are you the person we need, understanding of ARBD, great leadership skills, clear vision of change management, experience of partnership working and want to manage our amazing team, then please have a look. You will be at the forefront of this sector leading service at a time of development, working with the Glasgow ARBD team, our service commissioners as well as the Penumbra team and all those we will support in their personal recovery.

This exciting new post within Penumbra will realise the most of our people’s talents and developing them to their full potential is the core purpose of the Learning and Development Manager. You will be passionate about supporting and assisting our people learn and better themselves, ensuring our people are trained and skilled, enabling them to provide a first rate service to our supported people. Equally tied to this will be a strong focus on not just what the learner desires but what the organisation needs from a strategic perspective, enabling the values of Penumbra and driving a positive culture across the organisation. You will be capable of both assessing training needs, crafting learning content, implementing it and measuring the impact. Presentation skills, diplomacy and the ability to influence senior management are essential if you are to thrive as an L&D manager.

An exciting opportunity has arisen for an experienced Finance Administrator to join Penumbra’s Corporate Services Team.

Part of Penumbra’s Corporate Services team, which includes the Finance and Human Resources teams, the jobholder will be responsible for providing support and cover for other members of the finance team, including sales ledger, purchase ledger and expenses.

The jobholder is expected to have a ‘customer first’ approach, whether for external or internal customers, and to apply an attitude of continuous improvement at all times.

Responsibilities

• Raising invoices and credit notes
• Processing and paying supplier invoices
• Processing staff expenses in line with Penumbra’s policy
• Maintaining customer and supplier accounts so they remain up to date
• Responding to queries
• Undertake such other duties as may be required by your line manager

Job Summary

To manage, support and supervise a diverse staff team to ensure the needs of individuals are met and the service provided is run effectively.

With the aim of equipping people with the skills needed to live independently and meaningfully within the local community, a strengths-based coaching approach to recovery is used to build confidence, maintain motivation and promote resilience. Promoting participation and inclusion is a core value of the service, through working alongside people to deliver innovative, creative and personalised interventions and opportunities.

Future Pathways supports in care abuse survivors and Penumbra is proud to be one its Alliance Partners. Penumbra is responsible for research, generating good evidence and telling the story of the types of support that can help people to recover from in care abuse and find a good life.

We are looking for a maternity cover researcher who can bring the values of person centredeness and trauma informed practice to continue this work. Working alongside in care abuse survivors and with a highly dedicated Future Pathways team, you will gather research and disseminate evidence to influence practice and policy.

The ideal candidate will bring a mixed methods approach but qualitative skills will be key with an ability to conduct sensitive and empathic interviews with survivors on in care abuse.

This is an opportunity to support Penumbra's services to be the very best they can be, and to develop innovative new ways to help people live full lives and improve mental wellbeing.

Working as part of a small team, you’ll be involved in a wide range of work from creating new resources, analysing data and working with teams to learn and develop their practice.

You’ll have a good understanding of the principles and practice of supporting mental health recovery and be confident about supporting others to do so. You'll be creative and also have an eye for detail. You’ll also be able to analyse a range of information to identify what is working well, what could be improved and what can be built in to new ways of doing things. Most importantly though, you’ll be passionate about people’s right to recovery and building a society where everyone can flourish.

Thank you for your interest in the post of Board member.

Our trustees play an important strategic role in developing the organisational goals that help shape our direction of travel as one of Scotland’s largest mental health charities, and we’re currently looking for new people to join our team of board members.

This year is especially exciting for us as we embark on the development of our new strategic plan and a brand refresh. Our new trustees will be joining us at a significant time in our growth when our expertise in distress and trauma informed support has seen us partner in some high profile national projects including the Scottish Government’s National Suicide Prevention Leadership Group, Future Pathways and Distress Brief Intervention. Our innovative I.ROC wellbeing toolkit is a unique hallmark for our ‘Penumbra Approach’ to mental health recovery, earning our place in sector as a well-respected and forward thinking mental health charity, and key influencer in policy and practice.

If you believe in the third sector as a powerful driver for social change and if you feel passionately about being a part of developing the future direction of mental health services and policy in Scotland, then we want to hear from you.

This is a voluntary role and out of pocket expenses will be met. Penumbra is committed to equality and diversity, and we would encourage applications from people from all walks of life including people who have their own or their families experience of mental ill health.

Job Summary

To assist the Support Manager in the management of the service, including supporting and supervising staff, working directly with service users and limited budget management.

Responsibilities

• Collaborate with the Support Manager in the referral/selection process of users of the service.
• Assist in the development, implementation and monitoring of support plans for all users of the service ensuring that they are involved in decisions about their own support.
• Establish and maintain productive working relationships with other professionals involved in the support of service users.
• Assist service users to be involved in decisions affecting them in relation to their own support and the running of the project.
• Assist service users to participate in occupational and leisure activities.
• Assist in the management of the support team in relation to work practice, conduct, absence, supervision, support and the identification of training needs.
• Assist in the induction of new employees and in the recruitment process where required.
• Assist the Support Manager to adequately deploy staff to meet the support needs of clients.
• Assist in the monitoring and administration of the project budget and accounts.
• Ensure that all financial and other records are maintained accurately, and that all reporting requirements are met in a timely manner.
• Provide direct support to service users
• Assist with any further tasks or projects as required.

DBI is a two-tiered response; a Level 1 response from frontline partnership agencies and Level 2 supportive interventions delivered by Penumbra. DBI responds to a referral made on behalf of a person experiencing distress within 24 hours, with the provision of time limited support. The Service then delivers community-based problem-solving support, wellness and distress management planning, supported connections and signposting for a period of up to 14 days.

The role of the Recovery Practitioner (Peer) is to assist people who use the service to establish and maintain a meaningful and fulfilling life in the community; with a focus on distress management planning. Working collaboratively with the national DBI Programme and with the local DBI partnership, you will form part of the comprehensive DBI delivery and implementation to deliver compassionate, connected support to the people of Ayrshire.

DBI is a two-tiered response; a Level 1 response from frontline partnership agencies and Level 2 supportive interventions delivered by Penumbra. DBI responds to a referral made on behalf of a person experiencing distress within 24 hours, with the provision of time limited support. The Service then delivers community-based problem-solving support, wellness and distress management planning, supported connections and signposting for a period of up to 14 days.

The role of the Recovery Practitioner is to assist people who use the service to establish and maintain a meaningful and fulfilling life in the community; with a focus on distress management planning. Working collaboratively with the national DBI Programme and with the local DBI partnership, you will form part of the comprehensive DBI delivery and implementation to deliver compassionate, connected support to the people of Ayrshire.

DBI is a two-tiered response; a Level 1 response from frontline partnership agencies and Level 2 supportive interventions delivered by Penumbra. DBI responds to a referral made on behalf of a person experiencing distress within 24 hours, with the provision of time limited support. The Service then delivers community-based problem-solving support, wellness and distress management planning, supported connections and signposting for a period of up to 14 days.

The role of the Support Manager is to manage, support and supervise a diverse Recovery Practitioner team to assist people who use the service to establish and maintain a meaningful and fulfilling life in the community; with a focus on distress management planning. Working collaboratively with the national DBI Programme and with the local DBI partnership, the Support Manager will form part of the comprehensive DBI delivery and implementation to deliver compassionate, connected support to the people of Ayrshire.

The Community Link Worker will support people in a locality to make a positive difference to their personal and community assets. The Community Link Worker will take a person-centred approach and support people to identify issues affecting their health and wellbeing; identify personal outcomes and priorities; overcome barriers to achieving goals; support access & engagement with local and national agencies & services.

The Community Link Worker will also work to connect primary care, social care services, 3rd sector agencies and community resources to provide person-centred, joined-up solutions for people that promote health and wellbeing.

The Community Link Worker will provide regular reports to external agencies on outcomes achieved.

MAIN DUTIES AND RESPONSIBILITES

• Provide flexible, person-centred support to people who access the service.
• Design and delivery flexible approaches that improve health and wellbeing
• Assess community priorities and liaise with other agencies to co-produce effective responses.
• Link with a wide range of other providers including Primary Care, specialist mental health services, social care services and the wide range of community resources.
• Establish an effective relationship with people who use the service in accordance with Penumbra’s policies and procedures
• Be responsible for maintaining the relevant systems of documentation and provide accurate information and reports as required
• Be flexible and responsive to meet the changing needs of supported people, the Community Link Network and the organisation, within the agreed criteria
• Participate in training activities and meetings as required
• Uphold Penumbra’s Code of Practice
• Register with the SSSC if appropriate (Supervisor) and maintain post-registration training and learning log to meet ongoing registration requirements
• Providing Line Management Support and Supervision to other staff within Community Link Network as required
• Other duties, deemed appropriate to this grade, as and when required

PERSON SPECIFICATION

Qualifications

Essential

• SVQ 3 In Health & Social Care or equivalent, as defined by the SSSC.

Knowledge and Experience

Essential

• Knowledge of and experience of evidence based, solution focused approaches
• Illustrate experience of assessing and prioritising need within a group of people using services.
• Experience of supporting people in emotional distress
• Experience of supporting people with multiple health needs
• Experience of a holistic, person-centred approach to recovery
• Core IT skills and ability to input data, basic word processing, manage emails
• Experience of multi-agency liaison

Desirable

• Experience of working in an autonomous role
• Experience of supervising individuals
• Knowledge of data management, performance monitoring and reporting.

Working with Others

Essential

• Ability to build and maintains robust and co-operative relationships with team members and colleagues throughout the organisation
• Builds co-productive relationships, develops networks and promotes partnership working with other professionals and agencies
• Is aware of unspoken thoughts, concerns or feelings and is skilled at helping people to voice these safely.

Desirable

• Actively participates and provides valuable contributions to the project work of other organisations, professionals and the sector

Learn and Apply

Essential

• Can Contribute to an organisational culture which values continuous professional development
• Demonstrates on-going positive and constructive self-reflection and resulting improvements
• Makes best use of own strengths and finds ways to overcome personal challenges

Communication

Essential

• Is skilled at explaining complex information concisely, clearly and accurately to inform and persuade others to take action
• Produces structured, accurate and concise written reports
• Ensures a high level of two-way communication with all stakeholders
• Adheres to and actively promotes the core values of Penumbra

Managing Self

Essential

• Manages own work life balance, and assists others to do the same as appropriate
• Uses research and evidence from practice to inform change within the organisation
• Is skilled at remaining positive and finding solutions to overcome adversity
• Engages in open and reflective debate and provides constructive comments about proposed changes

Professionalism

Essential

• Develops clear, realistic, timely plans to produce desired results and ensures that action is taken to deal with any changes as they arise
• Works to support a culture in which service quality and customer satisfaction are an organisational priority
• Maintains sound ethical and professional standards at all times, reporting wrongdoing and encouraging others to do the same
• Manages time effectively to ensure tasks are completed and deadlines are met

Essential

• Consistently works with a person-centred approach
• Is kind and compassionate in all interactions
• Strives to establish and maintain the trust and confidence of people using the service.
• Promotes organisational values, policies and procedures
• Support people to exercise their rights, independence, and choice whilst ensuring people are as far as possible protected from danger or harm.