One Parent Families Scotland
One Parent Families Scotland

Charity registered in Scotland SC006403

informing, supporting and inspiring single parent families

We aim to encourage and enable parents across Scotland to make the most of the opportunities available to them so they can flourish as happy, healthy and achieving families. One Parent Families Scotland provides help to all single parent families: mums, dads, young parents and kinship carers.


Closed vacancies
This vacancy has now closed

Family Support Worker x 2

  • Full time
  • £22,542 – £27,552
  • OPFS Glasgow Office
  • Closing 18th June 2021

Reports to:Glasgow Project Manager

Department: OPFS Glasgow Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

The Family Support Worker will be responsible to the Project Manager and will assist and support the development and delivery of the Family Support service through effective engagement in direct work with single parent families. The role will include the provision of family support activities, delivery of parenting and wellbeing training and supporting families to manage their family finances.

Specific Responsibilities Include:

  • Family Support: Deliver a range of 1:1 interventions virtual and face to face for single parent families to improve family wellbeing, and support positive family relationships reducing isolation, increase resilience and improve outcomes for families
  • Group work and training: Design, develop and deliver a range of Peer support, Parenting and Wellbeing Programmes for single parents.
  • Partnership Working: Develop and maintain contacts with agencies and contribute to partnership working to create new opportunities for single parent families.
  • Advice and Information: Provide practical advice and guidance to single parents who are in need of additional support and signpost to internal and external agencies where appropriate
  • Record Keeping and Evaluation: Document comprehensive contacts with parents & and develop monitoring / evaluation frameworks to evaluate the effectiveness of the service ensuring aims and outcomes are being delivered.
  • Reporting, targets, and outcomes: Ensure project outcomes and targets are met in -line with funding application and submit comprehensive reports to the Project Manager on all areas of work you are responsible for.

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications

Essential

  1. Qualifications: Qualified to HNC level or equivalent relevant experience.
  2. Single Parents: Awareness of barriers face by single parents and ways of addressing these.
  3. Group Work and Training: Experience of organising and delivering a wide range of group work and training programmes including Parenting and Wellbeing
  4. IT: Competent in word processing, spreadsheets, use of databases, email and online platforms including zoom and MS teams
  5. Initiative: Ability to work independently to an agreed plan of work
  6. Communication Skills: A good standard of written and oral communication and able to compile comprehensive reports for funders.
  7. Organisational Skills: strong organisational skills & team player.
  8. Driving License: A clean driving licence and access to a vehicle

Desirable

  1. Services for families: Knowledge or experience of services for single parents and their children.
  2. Personal Qualities: friendly & personable manner, flexible approach to duties
  3. Knowledge: Clear understanding of the needs of single parent families and the issues they face.

Terms & Conditions

  1. Period of appointment: The post is funded is funded until March 2022 (with the possibility of extension (dependant on funding.
  2. Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  3. Salary: Points 13 -17 £22542 - £27552
  4. Hours of work: 35 hours per week and flexible to meet the needs of the service
  5. Holidays: Holiday entitlement of 5.6 weeks per annum This will include an additional 5 days per year after 5 years’ service. (This will be pro-rated from your start date in the fifth year of service).
  6. Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
  7. Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
  8. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Shortlist
This vacancy has now closed

Welfare Rights Adviser

  • Part time
  • £22,542 – £27,552 pro-rata
  • OPFS Glasgow Office
  • Closing 18th June 2021

Reports to:Glasgow Project Manager

Department: OPFS Glasgow Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

The Welfare Rights Adviser will provide an up to date and comprehensive welfare benefits advice and income maximisation service for single parent families. The successful candidate will also provide advocacy service for single parents undergoing appeals or attending tribunals and roll out training or updates to staff to ensure they are kept informed of changes in the Welfare Benefit system.

Specific Responsibilities Include:

  • To provide benefit advice to single parents on all benefits and casework.
  • Provide representation for clients by preparing and presenting cases at benefit appeal hearings.
  • To establish links with relevant services throughout Glasgow, particularly GAIN Network Agencies.
  • Assist with research and campaigns on issues relating to welfare reform.
  • To organise in-house training on welfare benefits for appropriate OPFS staff.
  • Assist in producing, maintaining and distributing appropriate information materials.
  • Maintain case records for the purpose of continuity of casework, information retrieval, monitoring and reporting.
  • Recording client cases using Advice Pro Case Management System as required to enable the service to be monitored and evaluated.
  • To adhere to all requirements of the organisations systems and processes in accordance with the Scottish National Standards for Information and Advice Providers and comply with the Financial Conduct Authority Regulations pertaining to Money Advice.
  • Provide regular reports to the Project Manager on activities against targets

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications

Essential

  1. Proven experience in advice work and representation at benefit appeals
  2. In-depth current knowledge of the benefits system
  3. Experience of managing a complex caseload and maintain up to date recording
  4. Able to understand wishes and needs of service users and advocate on their behalf.
  5. Good knowledge of single parent issues and the effect of Welfare Reform on single parent families.
  6. Fully competent in using Microsoft Office 365 and custom database packages,
  7. Ability to work under pressure, on your own initiative, but also to be part of a team
  8. Commitment to working to the organisation’s policies and procedures
  9. Ability to work in an organised manner
  10. Excellent organisational, communication and report writing skills
  11. An ability to deal with clients and other professionals in a sensitive manner
  12. Strong negotiation and problem-solving skills.

Desirable

  1. Relevant qualifications
  2. Clean driving Licence and access to a vehicle

Terms & Conditions

  1. Confirmation of Appointment: Fixed term contract until 31st March 2022 with the possibility of extending (dependent on funding). Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  2. Salary: Points 13-17 £22542 - £27552 – for full time pro rata for 30 hours per week is £19322 - £23616
  3. Hours of work: Hours of work will be 30 hours per week, worked flexibly to meet the demands of the job
  4. Holidays: Holiday entitlement of 5.6 weeks per annum pro rata to the hours worked. This will include an additional 5 days per year after 5 years’ service. (This will be prorated from your start date in the fifth year of service).
  5. Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
  6. Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
  7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Shortlist
This vacancy has now closed

Administrator

  • Part time
  • £18,912 – £23,116 pro-rata
  • OPFS Lanarkshire Office, Motherwell
  • Closing 18th June 2021

Reports to:Project Manager

Department: OPFS North Lanarkshire Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

To provide administration support and assistance to the Project Manager for the day-to-day delivery of OPFS Lanarkshire Service. The sharing of research and content on advice issues with advice workers to develop advice service knowledge.

Specific Responsibilities Include:

  • General Administration: Record and distribute incoming and outgoing mail; filing; word processing; answering telephone calls; dealing with repairs and faults to photocopier, printers and other office equipment and general office maintenance.
  • Advice and Information: Ensure clients are initially given the correct advice / support and guidance when telephoning the office for appointments and that they are subsequently passed to the most appropriate member of staff.
  • Finance: Accurately recording and processing all purchase invoices and staff
  • expenses, ensuring correct coding and authorisation; filing; and providing support to staff at local projects.
  • Minutes: Taking minutes of Staff Meetings and other relevant meetings when necessary
  • Client Information: Responsible for day-to-day client work such as referrals, standard letters, updating database.
  • Office supplies: Placing orders for stationery and other office items.
  • Room bookings: Responsible for Room Booking and the preparation of rooms for training events and meetings including seating arrangements, refreshments, etc.
  • Personnel: Updating HR files and documents on SharePoint. Other related tasks to Personnel Documentation both electronic and manual as required.
  • SharePoint: Support and advise staff on all aspects of functionality.
  • Social Media: Responsible for the monitoring and update of the OPFS Lanarkshire Facebook page.
  • Absence Monitoring: Record and file absence sheets.
  • Annual Leave: Create annual leave sheets.

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications

Essential

  1. Ability to work as part of a team.
  2. Effective oral, written, and electronic communication skills
  3. Working knowledge of Microsoft Office software.

Desirable

  1. Experience of working in a busy office environment

Terms & Conditions

  1. Period of appointment: Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  2. Salary: Point 7-11, £18,912 - £23,116 per annum pro rata for 21 hours is £11347 - £13870.
  3. Hours of work: 21 hours weekly, hours to be agreed to meet the needs of the job.
  4. Holidays: Holiday entitlement of 5.6 weeks per annum an additional 5 days per year after 5 years’ service which will be calculated pro rata for 21 hours per week
  5. Pension: You will be auto enrolled from your start date. OPFS pays 7% of your salary and you pay a minimum of 3%.
  6. Training, support, and supervision: You will receive quarterly individual support and supervision from the Line Manager and annual appraisals. Regular team meetings are held, and staff have access to internal and external training.
  7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. We have Investors in People status and Living Wage accreditation.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Shortlist
This vacancy has now closed

Assistant Administrator

  • Part time
  • Sessional
  • Edinburgh Headquarters/Home working
  • Closing 18th June 2021

Specific Responsibilities Include:

General Administration: Record and distribute incoming and outgoing mail; filing; word processing; mail merge; answering telephone calls; welcoming visitors to HQ; signposting info emails; dealing with repairs and faults to photocopier, printers and other office equipment and general office maintenance.

AGM/Conference/Events and Training: Assist the Admin Team in the organisation and administration of events and training.

Meeting Room: Provide an efficient and effective setting up and clearing away of AV equipment, refreshments, and other items for meetings. Order lunches on request.

Room bookings:Book external meeting rooms for Managers as requested.

Personnel Admin: Inputting and auditing data within Salesforce HR database and SharePoint and other systems. Creating, updating, and archiving manual and electronic personnel files. Recording absence records. Archiving files including scanning and shredding. Order ID cards. Collating annual leave data. Keep up to date staff contacts list.

Recruitment:Distribute recruitment documentation as requested by potential applicants. Anonymise, monitor, and collate job applications.

Health and Safety:Act as a designated Fire Warden. Recording and testing Fire Alarm on a weekly basis. Act as a First Aider.(Training will be supplied).

IT Admin: Keep up to date itinerary on all office equipment, including PC’s, laptops, and phones.

Shortlist