Support in Mind Scotland
Support in Mind Scotland

Charity registered in Scotland SC013649

Support in Mind Scotland is a national charity that works to improve the wellbeing and quality of life of people affected by serious mental illness. This includes those who are family members, carers and supporters. We do this through our direct services and through campaigning, education and the provision of information.

Current vacancies

Money and Welfare Benefits Adviser

  • Full time
  • £22,515
  • Edinburgh
  • Closing 7th December 2018

In January 2017, Lloyds Banking Group (LBG) selected Mental Health UK as its chosen charity partner. Mental Health UK brings together four national mental health organisations, established together in the 1970s and who now operate as affiliated bodies in Scotland, England, Wales and Northern Ireland.

The Mental Health & Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of inequality, financial difficulties and mental health issues by providing accurate and tailored information to service users.

We Need You

Our advice is primarily provided over the telephone and our advisers provide ongoing support in regard to mental health and money matters. This new service is UK wide and delivered in Scotland by Support in Mind, Rethink Mental Illness in England, Hafal in Wales, and Mindwise in Northern Ireland. The project launched in November 2017 and the role of the Adviser is crucial to the delivery of the service and overall project.

Lead the Way to Better Quality of Life

Your key tasks to assist everyone affected by mental illness include:

  • Advising and Supporting clients via telephone based service for clients who are experiencing mental health and money problems.
  • Offering support and bespoke tailored advice to client’s support network which may include friends, carers, relatives and professionals involved with the client’s care and support
  • Identifying and dealing appropriately with challenging situations relating to both monetary and mental health related issues.
  • Carry out benefit checks and financial assessments in order to provide advice on a range of welfare benefits.
  • Assist and support clients to implement tailored, appropriate options, in relation to welfare benefits
  • Provide advice on welfare benefits including benefit entitlement, sanctions, applications, mandatory reconsiderations and appeals. Where appropriate make referrals to other agencies that can provide a Tribunal Representation.
  • Identify accompanying issues relevant to the client’s situation, in particular, the client’s mental health and other relevant factors including housing matters, substance misuse, domestic abuse, and physical health or disability matters.
  • Provide advice and support where appropriate and within advisers’ remit, identify suitable agencies to refer client onto to provide continuing support.
  • Under supervision from the Senior Debt Adviser and Service Manager, undertake training to provide advice on a range of statutory and voluntary debt solutions including income maximisation.
  • Help to implement tailored, appropriate options by utilising active listening and negotiation skills in relation to debt solutions by gathering, verifying and analysing client financial information.
  • Using effective and appropriate referral and signposting mechanisms as agreed with the Service Manager.
  • Ensure case management systems are in place and related policies are adhered to at all times. Client records should be kept up to date and available to all staff in accordance with the General Data Protection Regulations.

Working within the parameters of funder requirements and industry standards to ensure the achievement of desired outcomes.

In line with current legislation, successful applicants will be required to complete a Basic Disclosure Check.

Shortlist
Closed vacancies
This vacancy has now closed

Carer Support Worker

  • Full time
  • £20,520
  • Inverness and Easter Ross
  • Closing 8th August 2018

Support in Mind Scotland provides support for people whose lives are seriously affected by Mental Health problems. This includes people directly affected by mental illness, family members, friends and supporters.

We are seeking a dynamic and creative Carer Support Worker to lead a new Highland Carers and Families Support Service, to contribute to its development and to provide group and individual support to carers and family members of people affected by mental illness. The service will cover the Inverness and Easter Ross areas and the post will be based either in Inverness or Alness.

The successful candidate should have an SVQ3 qualification in Social Services and Health Care (or an equivalent qualification). The post holder will be required to join the PVG Scheme.

Shortlist
This vacancy has now closed

Money and Welfare Benefits Adviser

  • Full time
  • £22,515
  • Stafford Centre, Edinburgh
  • Closing 16th August 2018

Key Tasks:

To lead the way to a better quality of life for everyone affected by mental illness.

Main Purpose of the Job

The post holder will deliver Welfare Benefits advice and welfare reform information specific to parents-to-be, families with children under 25 and young people in transition. The post will focus on delivering aspects of income maximization assistance, welfare benefits advice, casework tribunals and benefit assessments. The post holder will also support the Centre’s support team in delivering welfare rights advice and information.

The successful candidate will be required to join the PVG scheme.

Main duties / Responsibilities

Provide comprehensive and accurate advice on all aspects of welfare benefits advice and casework covering the full range of welfare benefits including welfare reform updates and changes. This will be on a one-to-one basis and also via group information sessions. The Centre focuses particularly on mental health and disability-related benefits.

Ensure income maximisation through the take up of appropriate welfare benefits and or other income checks. Carry out in depth benefit and income checks on behalf of clients, assisting and completing disability-related claim forms, reviewing and submitting applications.

Act for the client and take on casework where necessary in order to progress the client’s issue. Support and advise the Centre’s support team to aid their basic understanding of accurate welfare rights information and advice.

Negotiate with third parties as appropriate on behalf of clients, both orally and in writing. Promote the service to external agencies, including other local groups and organizations who work within the community.

Work as a team member to deliver advice primarily face to face, but also via email, letter, telephone and outreach work. Meet targets and objectives as defined by the Line Manager.

Assist clients with other related problems where they are an integral part of their case and refer internally and/or externally to other advisers or specialist agencies as appropriate. Maintain accurate and organized case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.

This list of duties is not exhaustive and serves, only to highlight the main requirements of the post holder. The Service Manager may stipulate other reasonable adjustments and projects commensurate with the general profile and grade of the post. The job description will be reviewed regularly and may be subject to change.

Based primarily at the Stafford Centre in Edinburgh with satellite/outreach work at venues within the locality.

Shortlist
This vacancy has now closed

In January 2017, Lloyds Banking Group (LBG) selected Mental Health UK as its chosen charity partner. Mental Health UK brings together four national mental health organisations, established together in the 1970s and who now operate as affiliated bodies in Scotland, England, Wales and Northern Ireland.

The Mental Health & Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of inequality, financial difficulties and mental health issues by providing accurate and tailored information to service users.

We Need You

Our advice is primarily provided over the telephone and our advisers provide ongoing support in regard to mental health and money advice. This new service will be UK wide and delivered in Scotland by Support in Mind, Rethink Mental Illness in England, Hafal in Wales, and Mindwise in Northern Ireland. The project launched in November 2017 and the role of the Debt Advisor is crucial to the delivery of the service and overall project.

Lead the Way to Better Quality of Life

Your key tasks to assist everyone affected by mental illness include:

  • Supporting the Service Manager with induction, training, support and regular supervision of Mental Health and Money Advice Staff
  • Assisting the development of Mental Health and Money Advice staff to sector standards by facilitating and planning activities for training, group supervision and supporting personal learning objectives
  • Supporting the Service Manager with working towards and maintaining sector competencies under Scottish National Standards for Advice and Information Providers
  • Providing full money advice and debt counselling to service users who are experiencing mental health and money problems.
  • Carry out financial assessments using the Common Financial Tool to identify and provide advice on a range of statutory and voluntary debt solutions, including income maximisation.
  • Help to implement tailored, appropriate options through active listening and negotiation skills, in relation to debt solutions.
  • Using effective and appropriate referral and signposting mechanisms as agreed with the Service Manager.
  • Ensure case management systems are in place and related policies are adhered to at all times which will include responsibility for day to day management, maintenance and prioritising caseloads.

Client records should be kept up to date and available to all staff in accordance with the General Data Protection Regulations.

Shortlist
This vacancy has now closed

Volunteer Co-ordinator

  • Part time
  • £20,520 pro-rata
  • Edinburgh
  • Closing 17th September 2018

Support in Mind Scotland is developing volunteering for the organisation to build capacity within our team by bringing in new skills and ideas, and also to develop new opportunities within our services for people we support to be more involved and engaged with what we do. Activities will include attracting people who want to fundraise and help us with awareness raising events and campaigns, as well as creating internal opportunities to work with our staff to provide peer support to others who need support.

We are seeking an enthusiastic and energetic Volunteer Co-ordinator to work with us to develop a strategy and a plan around all aspects of volunteering and to support our staff and members to expand volunteering opportunities both within Support in Mind Scotland in our local communities. The person will be creative and outgoing, and willing to engage with a wide range of individuals and partners.

Shortlist
This vacancy has now closed

The Mental Health & Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of inequality, financial difficulties and mental health issues by providing accurate and tailored information to service users. Our service provides support on a wide range of money topics including Welfare Rights, Mental Health Assistance and Debt Advice.

We Need You

Our advice is primarily provided over the telephone and our advisers provide ongoing support in regard to mental health and money advice. This new service is UK wide and delivered in Scotland by Support in Mind, Rethink Mental Illness in England, Hafal in Wales, and Mindwise in Northern Ireland. The project launched in November 2017 and the role of the Senior Debt Adviser is crucial to the delivery of the service and overall project.

Due to the seniority of the role, we do require applicants to have at least 2 years’ experience in providing complex debt advice and implementation of debt solutions.

Lead the Way to Better Quality of Life

Your key tasks to assist everyone affected by mental illness include:

  • Providing full debt advice and counselling to service users experiencing mental health and money issues.
  • Carrying out financial assessments using the Common Financial Tool to identify possible statutory and voluntary debt solutions including income maximisation
  • Using skills such as active listening and negotiation to implement and provide advice on tailored viable debt solutions and benefit options including bankruptcy, debt management plans and mandatory reconsiderations.
  • Illustrating extensive money advice knowledge by supporting the Service Manager with induction, training, support and regular supervision of Mental Health and Money Advice Staff
  • Assisting the development of Mental Health and Money Advice staff to sector standards by facilitating and planning activities for training, group supervision and supporting personal learning objectives
  • Supporting the Service Manager with working towards and maintaining sector competencies under Scottish National Standards for Advice and Information Providers
  • Ensure case management systems are in place and related policies are adhered to at all times which will include responsibility for day to day management, maintenance and prioritising caseloads. Client records should be kept up to date and available to all staff in accordance with the General Data Protection Regulations.

In line with current legislation, successful applicants will be required to complete a Basic Disclosure Check.

Shortlist
This vacancy has now closed

Support worker - C U thru

  • Part time
  • £20,520 pro-rata
  • Dumfries
  • Closing 19th October 2018

Support in Mind Scotland provides support for people whose lives are seriously affected by mental health problems or illness. This can include people directly affected by mental illness, family members, friends and supporters. C U Thru is based in Dumfries and is a referral only vocational service for young people aged 16-30 who have a diagnosis of mental illness or who have experienced mental health distress.

We are seeking the right person to join our small team at the C U Thru project in Dumfries. The successful candidate should be an enthusiastic person with at least one’s years’ experience of working in a mental health setting. Duties would include providing person centred support, enabling young people to feel more in control of their own lives, and become more able to take part in employment or training activities.

This post is on a permanent basis allowing for the continuation of funding of the service to the organisation.

The post holder will be required to join the PVG Scheme.

Shortlist
This vacancy has now closed

Development Officer

  • Full time
  • £23,232
  • Edinburgh
  • Closing 24th October 2018

Mental Health UK is proud to have a range of corporate partners whom not only fundraise for us, but are also passionate about supporting us and cause in many other ways. One of our key priorities as we head towards our second birthday is to continue to maximise these benefits at a local level through volunteering, raising awareness of Mental Health UK and of the four charities which form Mental Health UK, building local connections and supporting fundraising. To achieve this four Development Officers (one based each founding charity of Mental Health UK) work closely with their colleagues across their nation to identify needs and respond to opportunities from our corporate partners.

This post covers Scotland and the post holder will be employed by Support in Mind Scotland and will report to the Project Lead in Scotland. The post holder will work with Mental Health UK Account Managers and directly with corporate partners where necessary to understand and broker opportunities for staff to volunteer and aid the core business activities of the charity both Scotland-wide initiatives but also localised activities with particular teams. The post holder will also develop a wide range of internal relationships across Support in Mind Scotland to understand individual and collective needs to build programmes of volunteering and other support that corporate partners can easily respond to. The post holder should build their knowledge and understanding of Support in Mind Scotland, Mental Health UK and the corporate partners such that they are the ‘go to’ person for forging new relationships, volunteering and other opportunities. Our key corporate partners include Lloyds Banking Group, Royal Mail and Pizza Hut.

The role requires travel across Scotland and occasional travel to London, Birmingham, Swansea and Belfast.

Shortlist
This vacancy has now closed

Senior Project Worker

  • Full time
  • £20,520
  • Based at Companas Cottage Resource Centre Alness
  • Closing 29th October 2018

Support in Mind Scotland provides support for people whose lives are affected by mental health problems or illness. This can include people directly affected by mental illness, family members, friends and supporters.

We are looking for a dynamic and creative Senior Project Worker, to lead our Companas Cottage Resource Centre service in Alness. This role involves provision of recovery-focussed and person-centred support to people attending the Centre, through individual and group-based work, as well as leading the Centre team and managing the service.

Ideally, the successful candidate will have some or all of the following: an SVQ Level 3 or 4 qualification in Social Services and Health Care (or an equivalent qualification) and substantial experience of providing support to people whose Mental Health issues seriously affect their lives. The post holder will be required to join the PVG Scheme.

Shortlist