About you

We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.

About the role

The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexi-time to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Peer Programme Co-ordinator to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

The role of Peer Programme Co-ordinator is to develop a new peer-to-peer service to provide information and support to anyone affected by myeloma and its related conditions and develop the new volunteer-led service that will sit alongside the current services offered by the Myeloma Information Specialist team. This service will use volunteers to provide bespoke support to people affected by myeloma and its related conditions and work on a referral basis.

The post holder will work with colleagues to ensure close communication and sharing of information across the organisation and report progress regularly to their line manager.

A minimum of one year’s experience of implementing volunteer/user involvement in service delivery, experience of recruiting, training, managing and supervising or mentoring a diverse range of staff or volunteers and experience of working in services which deliver positive outcomes for patients, carers and/or families is essential for this role. You will require an understanding of health and safety principles and practice and an understanding of the challenges that may arise from delivering digital/telephone support.

You will need excellent verbal and written communication skills along with a high level of organisational and IT skills, and the ability to understand and meet training and development needs of volunteers. Previous experience working in haematology, oncology, clinical research or healthcare, together with experience in information delivery over the telephone and in person would be an advantage for this role.

This is a part-time post for 28 hours per week worked over 4 days. The post is currently home based, with hub-based office days.

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We currently have a vacancy for a Clinical Practice Services Senior Projects Officer to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The role of Clinical Practice Services Senior Project Officer is to design, implement and evaluate a new CSEP strategy. The enhanced CSEP programme will work in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.

The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will require to have an understanding of accreditation processes or other quality systems and general health and cancer knowledge, as well as experience of writing reports and giving presentations to different audiences, evidence of building effective relationships to deliver objectives, preparing action plans, business cases and marketing materials.

Excellent verbal and written communication skills at all levels both internally and externally, including presentation skills and the ability to research topics and identify key information are essential for these roles. You will need to be able to manage your own workload and have a high level of accuracy and attention to detail, as well as good IT skills and familiarity with short surveys and basic analysis of qualitative and quantitative data.

Previous experience of working with the NHS and/or with healthcare professionals to deliver projects, working in the charity sector, scientific or medical writing and working on cancer and/or myeloma-type projects would be an advantage for this role.

This role is a full-time, 3 year fixed term post which is currently home based, with hub-based office days, however we do consider flexibility on location.

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We currently have a vacancy for an Early Diagnosis Senior Projects Officer to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

The Early Diagnosis Senior Projects Officer role provides a rewarding opportunity to contribute to the design, implementation and evaluation of a range of early diagnosis projects and initiatives directed towards, or with, healthcare professionals. The post holder will support healthcare professionals in their roles; facilitate best practice; improve awareness and education; elicit their perspectives and preferences and increase engagement with Myeloma UK.

The role holder should be educated to degree level with experience in delivering pieces of work to time, budget and to a high standard as well as experience in report writing for and presentation giving to different audiences and preparing action plans, business cases and marketing materials. You will require to understand the principles of effective communication and relationship building and an understanding of accreditation processes or other quality systems.

Excellent verbal and written communication skills at all levels both internally and externally, including presentation skills, strategic thinking and problem -solving skills and attention to detail are essential for this role. You will need to be self-motivated and able to work independently and creatively, have the ability to manage a wide range of tasks and work well under pressure and have a commitment and desire to make a difference for myeloma patients and their families.

Previous experience of working in the NHS and/or healthcare, working in the charity sector and working on cancer and/or myeloma type of projects would be an advantage for this role.

The role is a full-time, 1 year fixed term post which is currently home based, with hub-based office days, however we do consider flexibility on location.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our goal is to find a cure. We are dedicated to ensuring that patients get access to the right treatment at the right time, and to improving standards of treatment and care through research, education and awareness raising. We also provide a range of information and support services to patients, family, and friends to help deal with a diagnosis of myeloma.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team which makes sure that the voice of myeloma patients counts with decision makers. This role is one of three in the team. All Senior Policy Officers are expected to apply their skills flexibly across key policy areas for myeloma, with this role holding lead responsibility for our work on strengthening the Patient Voice. You will also work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

You will review and analyse policy documents, engage with external stakeholders, draft position papers, reports, and responses to consultations, and will contribute to our work to get to the most effective new myeloma treatments approved on the NHS. As Patient Voice lead you will have special responsibility for working with and stewarding our Advocacy Partner Panel, a group of patients and carers who provide insight and support to our patient advocacy work.

About you

You will have experience of analysing, developing, and communicating complex policy issues, strong communication skills and ability to prioritise a fast moving and wide-ranging workload. Empathy and sensitivity is also needed to work closely with patients and their family and friends. The successful candidate will have the confidence and maturity to be a highly regarded ambassador for Myeloma UK.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Patient Information Officer to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

About the role

The role of Patient Information Officer is to maintain, develop and deliver accurate printed and online information (written and audio/visual) on myeloma and its related conditions for patients, their family and carers, as well as ensuring complex medical and scientific language is translated into clear and concise information for a patient audience.

The post holder will work with colleagues to ensure close communication and sharing of information across the organisation and report progress regularly to their line manager.

About you

Do you have an eye for detail and experience at writing for different audiences and across different channels? Are you able to simplify complex scientific and medical information into lay terms?

Our ideal candidate is someone who has excellent copy writing and proofing skills, who can manage their own workload and who is confident at liaising with a wide range of stakeholders.

Previous experience in writing information materials for patients, working directly with patients, carers and family members, developing content for information events and general health and cancer knowledge would be an advantage for this role.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Myeloma Information Specialist to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

About the role

The role of the Myeloma Information Specialist is to provide a range of information and support on myeloma and related conditions to anyone affected by myeloma including patients, carers, and healthcare professionals.

You will work with the team on the Myeloma UK Infoline, taking calls and responding to queries, and assisting in the development and monitoring of the Infoline and related services. You will require to develop an awareness of research and clinical developments and other initiatives in the field of myeloma and related conditions.

About you

Excellent verbal and written communication skills are essential for this role, and you will require to have previous experience in information delivery, as well as good IT and organisational skills. Previous experience working in oncology, haematology, clinical research, or a healthcare environment would be an advantage for this role.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Support Group Coordinator to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

About the role

The role of Support Group Coordinator is to develop and implement the Myeloma UK Support Group programme in line with the organisation’s overall strategy, building relationships with the Support Group Leaders to strengthen ties with the organisation.

The post holder will be the first point of contact within the organisation for all Support Group enquiries and will have strong leadership and communication skills which are collaborative, and team focused. They will be responsible for working with local groups and other local network partners to increase the reach and impact of Myeloma UK, ensuring that support groups operate in line with quality standards and follow Myeloma UK policies and procedures. This role may require travel across the UK therefore the post holder must be willing to travel and have access to a good transport network.

About You

The Support Group Coordinator will maintain an awareness and understanding of all legislation that may be relevant to the role such as health and safety, general data protection regulation, disclosure checks etc.

Experience in implementing a variety of meetings and events, working with support groups and/or volunteer networks and of increasing the reach, effectiveness and impact of services are essential for this role. You will require to have previous knowledge in project and budget management, partnership working and an understanding of the needs of cancer patients and their families.

The role holder will need to be able to manage their own workload delivering projects within tight deadlines and have excellent written and verbal communication skills. They will require to have experience of influencing and relationship building skills with great attention to detail and excellent organisation and IT abilities. Previous experience in working with databases and a good understanding of relevant legislation for health & safety and data protection would be an advantage for this role.

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Patient Information Officer to join our Healthcare Advocacy Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for myeloma patients and patients with related conditions through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

About the role

We believe that information is key for people to be able to understand their diagnosis and make decisions to play an active role in their treatment and care. This vital service is provided by the Patient Information team at Myeloma UK, who ensure complex medical and scientific language is translated into clear and concise information for a patient audience.

The role of the Patient Information Officer is to maintain and develop reliable and trustworthy printed and online information (written and audio/visual) on myeloma and its related conditions for patients, their family, and carers.

About you

This role is ideally suited to someone who wants to use their medical or life sciences background to develop clear information to help those affected by myeloma.

We’re looking for someone with an eye for detail who can research topics and simplify complex scientific and medical information into accessible and patient-friendly language.

If you understand the power of good information, have excellent research, writing, editing and proofing skills, and the desire to support and inform people living with cancer, we’re keen to hear from you.

Experience in writing healthcare information materials, developing content for information events and general health and cancer knowledge would be an advantage for this role.

However, we are happy to consider candidates with different experiences of writing and producing content, which may include university, voluntary or personal experiences, and graduates earlier in their career are welcome to apply

About us

Myeloma UK is a national charity, based in Edinburgh. We are the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are dedicated to myeloma patients, their families and carers and understand the complexities and impact that living with a diagnosis of myeloma can have. We continually strive to improve standards of treatment and care through research, education, and training, as well raise awareness of myeloma as the third most common form of blood cancer in the UK.

About the role

We are looking for a highly pro-active individual with proven experience of working in a fundraising grants and trusts role, to join our expanding Philanthropy Team within the wider Income Generation directorate.

You will be responsible for researching and maintaining a pipeline of trust, foundation, and pharmaceutical company prospects, writing cases for support and funding applications, developing and stewarding relationships and will work with a range of stakeholders.

You will work with the Senior Trust & Grants Officer on monitoring and reporting on activity and budgets for trusts, foundations, and pharma companies. You will work closely with colleagues across the organisation to ensure coordinated and timely reporting and donor stewardship.

About you

In addition to previous experience in grants and trusts, and knowledge of the current trust and foundation landscape, you will need excellent project managements skills and the ability to respond quickly and flexibly to manage a wide range of work to meet deadlines.

You will have the ability to engage people’s interest and build productive relationships, along with high standards of personal performance. First-class writing, communication and organisational skills are essential for this role.

Benefits

In addition to a competitive salary, we offer a range of benefits including flexible working and flexitime, 30 days annual leave plus 6 bank holidays (FTE), Pension Scheme and cycle to work scheme. We also offer an employee assistance program.

About you

Are you a creative designer with a keen eye for detail? Do you want to use your skills to make a real difference to the lives of myeloma patients?

We’re looking for a creative graphic designer to join our small inhouse design team to help support the design needs of the charity. Ideally, you’ll have experience in both digital and print production, or experience in one area and an appetite to develop your skills in the other. You’ll be an excellent communicator and enjoy working with a variety of different teams and people to help them achieve their goals. You’ll also be comfortable working on multiple projects at once and prioritising your workload.

About the role

You’ll be working alongside our Senior Digital and Print Designer and one other Digital and Print Designer to produce design and media requirements for the charity.

You’ll get to work on a wide range of projects; from producing patient information booklets and creating visual identities for fundraising projects, to supporting on some exciting big projects we have this year including our RHS Chelsea Garden and our website refreshes.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexi-time to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

About you

Are you someone with experience in Individual Giving looking for an opportunity to use your skills to make a difference for cancer patients and their families?

Do you enjoy delivering a project end-to-end, from planning through to evaluation post-campaign?

We’re looking for an enthusiastic and knowledgeable individual who is passionate about providing excellent donor stewardship and who gets a buzz from seeing positive responses from donors to join our friendly Individual Giving team.

About the role

In this role you will have the opportunity to maximise income and life-time value from our wonderful individual giving supporters. You will do this by managing cash appeals and stewardship communications as part of Myeloma UK’s Individual Giving retention programme.

You will bring your passion and creativity to deliver excellent stewardship programmes across Individual and Planned Giving including Regular Giving, Lottery, In Memory and Celebration Giving to drive supporter satisfaction and donor retention.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexi-time to allow you to find the right working pattern for you.

We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits.

We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

About you

This role is ideally suited to someone who wants to use their medical or life sciences background to develop clear information to help those affected by myeloma.

We’re looking for someone with an eye for detail who can research topics and simplify complex scientific and medical information into accessible and patient-friendly language.

If you understand the power of good information, have excellent research, writing, editing, and proofing skills, and the desire to support and inform people living with cancer, we’re keen to hear from you.

Experience in writing healthcare information materials, developing content for information events and general health and cancer knowledge would be an advantage for this role.

However, we are happy to consider candidates with different experiences of writing and producing content, which may include university, voluntary or personal experiences, and graduates earlier in their career are welcome to apply.

About the role

We believe that information is key for people to be able to understand their diagnosis and make decisions to play an active role in their treatment and care. This vital service is provided by the Patient Information team at Myeloma UK, who ensure complex medical and scientific language is translated into clear and concise information for a patient audience.

The role of the Patient Information Officer is to maintain and develop reliable and trustworthy printed and online information (written and audio/visual) on myeloma and its related conditions for patients, their family, and carers.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexi-time to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

About us

Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future. We are now looking to appoint a Peer Service Coordinator to join our Patient Services Team.

To realise our long-term ambition to make myeloma history, we relentlessly pursue better outcomes for patients and their families through a comprehensive early diagnosis programme, a unique research portfolio, our treatment access strategy, information and support services, and healthcare improvement services.

About the role

As Peer Service Coordinator you will facilitate and develop the existing volunteer-led Peer Services, the Peer Buddy service and our discussion forum. These services draw on the lived experiences of volunteers to provide bespoke support to people affected by myeloma and its related conditions.

Our Peer Buddy service matches volunteers with those seeking support to facilitate one-to-one support. Our Discussion Forum uses volunteers to answer questions and share experiences via an online, written platform.

This role manages, supervises and develops volunteers to provide these wellbeing-centred services. It will also involve assessing the suitability of people referring into the Buddy service.

About you

We are looking for an enthusiastic and people-focused person, who understands the power of sharing experiences.

Ideally, we’d like you to have experience of volunteer management, including recruiting, training, managing, and supervising/mentoring a diverse range of people. You will need the ability to understand and meet training and development needs of volunteers.

We take a user involvement focus In service delivery, so experience of working in services which deliver positive outcomes for patients, carers and/or families living with health conditions and involving them in the process would be helpful.

You will need excellent communication skills along with a high level of organisational and IT skills.

Previous experience working in haematology, oncology, clinical research, or healthcare would be helpful, and/or wellbeing and psychological services.

Benefits

In addition to a competitive salary, we offer a range of benefits including flexible working and flexitime, 30 days annual leave plus 6 bank holidays (FTE), Pension Scheme and cycle to work scheme. We also offer an employee assistance program and more.