Hayfield offers an extensive range of support services to Deaf people with additional care needs such as Mental Health issues and / or Learning Disabilities. Help make a positive difference to peoples’ lives. We offer a safe, therapeutic and facilitating environment which encourages individuals to achieve personal fulfilment and an enhanced level of independence. This challenging post requires the applicant to have relevant care experience combined with a positive value base, offering an enthusiastic and compassionate approach.

You will join the Team in becoming a vital role in supporting and enabling people who are Deaf (and have learning disabilities, mental health needs, autism, physical disabilities, communication difficulties) either in their own homes within the Care at Home Project, Day support service and Residential care homes to fulfil their life, acquire new skills and live as independently as possible. As well as day to day practical support, this will include supporting people to get out and about in their community, have opportunities for lifelong learning and maintain their physical, mental, social and emotional well-being.

Hayfield operates within a person-centred culture that puts people at the heart of all we do.

What people who use Hayfield services want:

• to support them with their daily planning, establish routines. Personal care, meal planning, shopping, housework, medication management etc
• to be supported with any medical needs, such as attending appointment with them
• to be supported to understand things, make informed decisions, express their preferences, know their rights, world affairs, have a voice
• to keep active and busy (sports, dance, art, puzzles, walks, days out, holidays) and lead a full and rich life within their community
• to socialise well, maintain and build quality and valued relationships
• to involve the people that matter most in their lives in the design of their personal support plan
• to provide emotional and behavioural support and keep them safe
• to find and facilitate learning opportunities whether through education, experiential learning etc
• to assist with money matters and personal administration

Organisational benefits

• 33 to 41 days annual leave, depending on length of service
• Occupational sick pay after your first year of service
• Excellent & extensive training opportunities, including SVQ 3 level
• Learning a new language – BSL Level 2
• Competitive hourly rates, including festive enhancement rates
• Choice of pension scheme with employer contribution
• Fixed rota patterns each 3 weeks
• Access to a confidential employee counselling service
• Supportive team members & managers
• Inclusive culture

Hayfield offers comprehensive training and development, however, knowledge of Deafness, British Sign Language and SVQ Level 2 or equivalent is desired.

Planned rota includes day within Day Support, day & evening within Group Care Homes & Care at Home / Housing Support settings. All support services work together to coordinate a responsive and person-centred service.

Posts are subject to PVG Scheme / update, two written references and registration with SSSC.

Previous experience working in social care sector would be an advantage but this is not always necessary. Our ideal candidate is someone with a caring nature, enthusiasm and willingness to learn.

Full training and support with regards to your professional development will be provided.

Hayfield offers an extensive range of support services to Deaf people with additional care needs such as Mental Health issues and / or Learning Disabilities. Help make a positive difference to peoples’ lives. We offer a safe, therapeutic and facilitating environment which encourages individuals to achieve personal fulfilment and an enhanced level of independence. This challenging post requires the applicant to have relevant care experience combined with a positive value base, offering an enthusiastic and compassionate approach.

You will join the Team in becoming a vital role in supporting and enabling people who are Deaf (and have learning disabilities, mental health needs, autism, physical disabilities, communication difficulties) either in their own homes within the Care at Home Project, Day support service and Residential care homes to fulfil their life, acquire new skills and live as independently as possible. As well as day to day practical support, this will include supporting people to get out and about in their community, have opportunities for lifelong learning and maintain their physical, mental, social and emotional well-being.

Hayfield operates within a person-centred culture that puts people at the heart of all we do.

What people who use Hayfield services want:

• to support them with their daily planning, establish routines. Personal care, meal planning, shopping, housework, medication management etc
• to be supported with any medical needs, such as attending appointment with them
• to be supported to understand things, make informed decisions, express their preferences, know their rights, world affairs, have a voice
• to keep active and busy (sports, dance, art, puzzles, walks, days out, holidays) and lead a full and rich life within their community
• to socialise well, maintain and build quality and valued relationships
• to involve the people that matter most in their lives in the design of their personal support plan
• to provide emotional and behavioural support and keep them safe
• to find and facilitate learning opportunities whether through education, experiential learning etc
• to assist with money matters and personal administration

Organisational benefits

• 33 to 41 days annual leave, depending on length of service
• Occupational sick pay after your first year of service
• Excellent & extensive training opportunities, including SVQ 3 level
• Learning a new language – BSL Level 2
• Competitive hourly rates, including festive enhancement rates
• Choice of pension scheme with employer contribution
• Fixed rota patterns each 3 weeks
• Access to a confidential employee counselling service
• Supportive team members & managers
• Inclusive culture

Hayfield offers comprehensive training and development, however, knowledge of Deafness, British Sign Language and SVQ Level 2 or equivalent is desired.

Planned rota includes day within Day Support, day & evening within Group Care Homes & Care at Home / Housing Support settings. All support services work together to coordinate a responsive and person-centred service.

Posts are subject to PVG Scheme / update, two written references and registration with SSSC.

Previous experience working in social care sector would be an advantage but this is not always necessary. Our ideal candidate is someone with a caring nature, enthusiasm and willingness to learn.

Full training and support with regards to your professional development will be provided.

Hayfield offers an extensive range of support services to Deaf people with additional care needs such as Mental Health issues and / or Learning Disabilities. Help make a positive difference to peoples’ lives. We offer a safe, therapeutic and facilitating environment which encourages individuals to achieve personal fulfilment and an enhanced level of independence. This challenging post requires the applicant to have relevant care experience combined with a positive value base, offering an enthusiastic and compassionate approach.

You will join the Team in becoming a vital role in supporting and enabling people who are Deaf (and have learning disabilities, mental health needs, autism, physical disabilities, communication difficulties) either in their own homes within the Care at Home Project, Day support service and Residential care homes to fulfil their life, acquire new skills and live as independently as possible. As well as day to day practical support, this will include supporting people to get out and about in their community, have opportunities for lifelong learning and maintain their physical, mental, social and emotional well-being.

Hayfield operates within a person-centred culture that puts people at the heart of all we do.

What people who use Hayfield services want:

• to support them with their daily planning, establish routines. Personal care, meal planning, shopping, housework, medication management etc
• to be supported with any medical needs, such as attending appointment with them
• to be supported to understand things, make informed decisions, express their preferences, know their rights, world affairs, have a voice
• to keep active and busy (sports, dance, art, puzzles, walks, days out, holidays) and lead a full and rich life within their community
• to socialise well, maintain and build quality and valued relationships
• to involve the people that matter most in their lives in the design of their personal support plan
• to provide emotional and behavioural support and keep them safe
• to find and facilitate learning opportunities whether through education, experiential learning etc
• to assist with money matters and personal administration

Organisational benefits

• 33 to 41 days annual leave, depending on length of service
• Occupational sick pay after your first year of service
• Excellent & extensive training opportunities, including SVQ 3 level
• Learning a new language – BSL Level 2
• Competitive hourly rates, including festive enhancement rates
• Choice of pension scheme with employer contribution
• Fixed rota patterns each 3 weeks
• Access to a confidential employee counselling service
• Supportive team members & managers
• Inclusive culture

Hayfield offers comprehensive training and development, however, knowledge of Deafness, British Sign Language and SVQ Level 2 or equivalent is desired.

Planned rota includes day within Day Support, day & evening within Group Care Homes & Care at Home / Housing Support settings. All support services work together to coordinate a responsive and person-centred service.

Posts are subject to PVG Scheme / update, two written references and registration with SSSC.

Previous experience working in social care sector would be an advantage but this is not always necessary. Our ideal candidate is someone with a caring nature, enthusiasm and willingness to learn.

Full training and support with regards to your professional development will be provided.

Hayfield offers an extensive range of support services to Deaf people with additional care needs such as Mental Health issues and / or Learning Disabilities. Help make a positive difference to peoples’ lives. We offer a safe, therapeutic and facilitating environment which encourages individuals to achieve personal fulfilment and an enhanced level of independence.

Hayfield offers comprehensive training and development, however, knowledge of Deafness, British Sign Language and SVQ Level 2 or equivalent is desired.

Responsible to: Director and Finance / HR Manager

Main Duties and Responsibilities

• Administration support as directed by Finance / HR Manager in the first instance to manage the requirements of Hayfield Support Services
• Reception duties, acting as a point of contact for visitors, clients or suppliers via email, over the phone or in person
• Welcoming visitors to the building, recording visits where necessary and showing them to meetings.
• Manage and distribute incoming and outgoing documents/mail.
• Working with petty cash and financial recording systems, float replenishment and reconciliations.
• Type Medical Reports, ASP’s, Incident and Information Reports, Reviews, Minutes, letters, forms, memos, templates and other general typing etc, and distribute as required
• Assist with graphic and visual development of documents, to ensure accessibility to service users, including graphic minutes, charts, agreements, satisfaction surveys etc
• Update, develop and record information on database and other internal systems.
• Assist with the introduction of any new procedures, equipment or technology.
• Prepare and update service user documents required for staff to present at weekly review meetings e.g. Reports of incidents, medical appointments, Care Plans and Risk Assessments etc.
• Manage general filing, photocopying and faxing.
• Assist in preparing and collating information for group and individual service user correspondence.
• Provide administrative support to all Managers and their teams
• Minute taking at meetings.
• Maintaining audits i.e. reviews, appraisals, training, accidents, complaints etc.
• Participate and co-ordinate candidates during recruitment days i.e. reception, guide, support candidates.
• Order and replenish stationery supplies as required.
• Participate in any mandatory training, in line with current Health & Safety at Work Legislation.
• To undertake training relevant to the post as discussed and authorised by the Director.
• Manage telephone duties (internal and external). [Become familiar with Video Remote Interpreting (VRI), as used by hard of hearing, deaf and deafened people to use when necessary.]
• Be conversant in basic Sign Language (following completion of BSL Level 1 Training) – Full Training will be provided
• Be conversant and comply with current Health & Safety at Work Legislation and maintain a safe working environment
• To liaise with and assist Director, Managers, Team Leader, Support Workers and other members of staff, as may be required, on a daily basis.
• Undertaking any other duties appropriate to the post and in line with the needs of Hayfield to enhance their aims and objectives