Charity registered in Scotland SC014738
Hanover (Scotland) Housing Association Limited is a leading provider of sheltered accommodation and support services to old and frail people across Scotland.
As a leading not-for-profit provider of quality housing for older people, we want to make a positive difference to our customers’ lives. One of our key commitments is to exceed our customers’ expectations and to provide high quality, personalised services that enhances their quality of life.
We have an exciting new opportunity for a Welfare Rights Officer to join our Performance Management team. As part of your role, you will be providing a comprehensive welfare rights service to our residents (tenants and owners) and applicants for housing to ensure that a maximum uptake of benefits is achieved
You will be educated to degree level or equivalent and have a minimum of two years’ experience working within welfare benefit services.
This post requires PVG Scheme membership (adults).
As part of Hanover’s vital development teams, you’ll be working in one of the sector’s most forward-thinking organisations that strongly values its staff and customers. We’re Investors in People accredited, and offer a highly competitive benefits package including flexitime, generous annual leave and a choice of pension scheme. A car company car/car allowance is provided.
Hanover Scotland Housing Association is one of the largest providers of housing and services for older people in Scotland, owning over 4,000 homes and provide factoring services to a further 1,100 homes. With a turnover of £38 million, we are one of the largest registered social landlords in Scotland and deliver high tenant satisfaction.
We are a values driven and caring organisation, the interests of current and future tenants are at the centre of everything we do.
The next three years will see us focus on a number of new exciting initiatives:
· building better community connections to reduce social isolation;
· entering a formal partnership with Arklet Housing Association who are based in Glasgow;
· and the delivery of more than 200 new homes across Scotland.
The role offers you the opportunity to guide our business vision, lead on strategic direction and play a key role in delivering high quality services, defining goals and targets. The role will allow you to help us solve challenges and will offer personal growth and a high level of responsibility.
We would particularly welcome interest from anyone with social housing, care, ICT or property experience.
We value commitment and experience as much as qualifications. The role requires a time commitment, both meeting preparation and attendance at strategy workshops, and our Board meetings (held six times a year) are on a Thursday afternoon. We will support you in this rewarding, challenging and satisfying role and will offer training on a variety of topics relevant to the governance and business of a registered social landlord.