Charity registered in Scotland SC025366
Families Outside is the only national Scottish organisation working on behalf of families affected by imprisonment.
We are looking to recruit a Helpline Support Worker to work alongside a team of staff and volunteers to provide confidential emotional support and information to people affected by imprisonment, and the practitioners working alongside them.
If you have experience of using different communication channels including telephone, email, and/or web chat, alongside great customer service skills, and would like more information about the role, telephone 0131 557 9800
Do you have experience of providing direct support to vulnerable families and to the professionals working with them?
Are you able to deliver training to professionals and liaise with local strategic groups?
Covering South West Scotland, you will provide direct support to children and families affected by imprisonment while liaising with key stakeholders.
Do you have experience of providing direct support to vulnerable families, and the professionals working with them? Are you able to train and promote awareness of imprisonment for families?
Based in Aberdeen and covering Aberdeen City and Aberdeenshire, you will provide direct support to families affected by imprisonment while liaising with our partner organisations in the criminal justice sector.
Do you have experience of developing and leading effective influencing strategies to achieve positive change for vulnerable families? Are you able to work independently as well as with a team? This post has a Scotland-wide remit to identify, develop, promote, and implement strategies to support children and families affected by imprisonment.