Do you have experience of providing direct support to vulnerable families, and the professionals working with them? Are you able to train and promote awareness of imprisonment for families? Based in Aberdeen and covering Aberdeen City and Aberdeenshire, you will provide direct support to families affected by imprisonment while liaising with our partner organisations in the criminal justice sector.
We are looking for someone with great customer service skills, who enjoys working in a busy environment and is really looking to help our clients with support and advice.
Do you have experience of using different communication channels including telephone, email, and/or web chat?
Are you interested in helping vulnerable or marginalised groups? We are searching for a Helpline Worker to provide information and support to families affected by imprisonment and the practitioners working alongside them.