Cruse Bereavement Care Scotland
Cruse Bereavement Care Scotland

Charity registered in Scotland SC031600

We are Scotland's Bereavement Charity.  We are here to listen when you feel ready to talk


Closed vacancies
This vacancy has now closed

Community and Events Fundraising Manager

  • Part time
  • £30,000 – £34,000 pro-rata
  • Edinburgh & Home working (Blended)
  • Closing 26th July 2021

Cruse Scotland is Scotland’s only open-to-all bereavement charity. As such, we support people of all ages regardless of when the death occurred or the cause of death.

Each year we support over 6,000 people through our helpline, listening and counselling services, specialist support for children and groupwork. We also develop the therapeutic workforce through specialist training and volunteering opportunities. Increasingly we are delivering external training too.

We are at an exciting point in our development and are seeking to establish a fundraising team to help us achieve our goal of being a sustainable charity that works closely with partner agencies to support Scotland’s bereaved.

About the Role:

We seek to recruit an experienced fundraising professional to lead on the development and implementation of a Community and Events Fundraising strategy.

Reporting directly to the CEO, this is a new post that will help Cruse Scotland significantly increase income through Community and events activities. It is envisaged that this will be achieved through establishing long-term relationships with key stakeholder groups and utilising digital tools.

The post will be a combination of home & office based in Edinburgh. Some occasional travel in Scotland will be necessary.

Shortlist
This vacancy has now closed

Trusts and Statutory Fundraising Manager

  • Full time
  • £30,000 – £34,000
  • Home based – with option to work from Cruse Scotland’s offices
  • Closing 6th September 2021

Cruse Scotland is Scotland’s only open-to-all bereavement charity. As such, we support people of all ages regardless of when the death occurred or the cause of death.

Each year we support over 6,000 people through our helpline, listening and counselling services, specialist support for children and groupwork. We also develop the therapeutic workforce through our development and volunteering opportunities and external training.

We are at an exciting point in our development and are seeking to establish a fundraising team to help us achieve our goal of becoming a sustainable charity that works closely with partner agencies to support Scotland’s bereaved.

About the Role:

We seek to recruit an experienced fundraising professional to lead on the development and implementation of a Trusts, Foundations and Statutory Fundraising strategy.

Reporting directly to the CEO, the postholder will focus on securing grant income from a range of local and national sources that support current services and help us achieve our long-term development plans.

The post will be a combination of home & office based in Edinburgh. Some occasional travel in Scotland may be necessary.

Shortlist
This vacancy has now closed

Helpline Co-ordinator

  • Part time
  • £21,000 pro-rata
  • Home based
  • Closing 22nd November 2021

Post 1:

Hours: 22 hours per week

Monday – Friday evenings 4pm – 8pm and Wednesday 9am - 11am

Salary: £21,000 FTE; £13,200 pro rata

Base: Home Based

Post 2:

Hours: 10 hours per week

Saturday 10am – 2pm, Sunday 10am – 2pm and Wednesdays 9am – 11am

Salary: £21,000; £6,000 pro rata

Base: Home Based

Salaries and Holidays are calculated based on a pro-rata basis. A full-time post in Cruse Scotland is 35 hours per week with 4 weeks annual leave and 10 public holidays. All postholders within Cruse Scotland are offered 6% employer pension contributions with a requirement of 2% employee pension contribution.

Our Organisation:

We are a Scotland’s Bereavement Charity. We support anyone who has been affected by bereavement in Scotland, regardless of who has died, when they died or how they died. The service is open to all ages and to clients living anywhere in Scotland.

Our bereavement counselling and listening support services are delivered wholly by volunteers, who are supported by a small but mighty staff team across Scotland of 18. We have 250 volunteers across the organisation, this includes our Board, Helpline, and counselling team.

Our Helpline:

Our helpline team are simply amazing! They are all volunteers and provide an outstanding service. They are home based, located across Scotland, but regularly meet as a team virtually. These regular online meetings and training events provide a great sense of community, and the helpline co-ordinator roles will play a key part in these going forward. The Helpline, and its related services, are managed by our Helpline Development Manager. The role of our helpline service not only provides the key referral route into the organisation but is also a support which is available to anyone who needs to talk about their grief at that moment.

Helpline Co-ordinator Role:

We are looking to recruit motivated and empathetic individuals to support and guide our helpline team at evenings and weekends. Clients who contact our helpline can sometimes be distressed, or angry and, occasionally, suicidal. You must therefore be able to remain calm to deal with such situations and take responsibility for ensuring procedures are implemented for the safety of our clients and volunteer team. This role will also involve taking helpline calls from clients during busier periods.

Excellent keyboard skills are a must, as the role not only requires regular data input, but will also involve responding to clients who access our support via email. Experience in corresponding with vulnerable people would be advantageous.

Our helpline has undergone significant re-development this past year and continues to grow and develop, with the support of the Helpline Development Manager, you will be asked to support our exciting new plans, enabling us to tailor our services as best we can to our vast range of clients.

Shortlist
This vacancy has now closed

Area Manager (North)

  • Part time
  • £26,000 pro-rata
  • Home based/Aberdeen, with travel throughout North of Scotland and to Perth
  • Closing 30th May 2022

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland North Area, this includes our teams in Aberdeen, Inverness, Fort William, Deveron, Moray and Orkney.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.

Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our North Area; and to other locations within Scotland for meetings and training.

We are about to launch our new strategy and have included a brief overview in the recruitment paperwork for information.

Shortlist
This vacancy has now closed

Area Manager (West)

  • Full time
  • £26,000
  • Home based/Glasgow, with travel throughout West of Scotland and to Edinburgh and Perth
  • Closing 30th May 2022

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.

Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.

We are about to launch our new strategy and have included a brief overview in the recruitment paperwork for information.

Shortlist
This vacancy has now closed

Marketing and Communications Officer

  • Part time
  • £26,000 – £28,000 pro-rata
  • Home & office based in either Edinburgh or Perth
  • Closing 30th May 2022

We seek to recruit an experienced Marketing and Communications Officer. We are looking for someone who is confident about taking the lead on delivering our marketing strategy. You must also be comfortable taking the initiative with content and innovation, being proactive in your approach to the development of our messages. .

This post shall report directly to the CEO.

The post can be a combination of home & office based in either Edinburgh or Perth. Some occasional travel in Scotland will be necessary.

Shortlist
This vacancy has now closed

Training and Projects Co-ordinator

  • Full time
  • £22,000
  • Combination of home & office based in Perth
  • Closing 17th June 2022

We seek to recruit a Training and Projects Co-ordinator to support our External and Internal Training Teams and Project Development. This is an exciting opportunity for a highly organised individual with strong attention to detail, and robust IT and communication skills. They will be confident organising their own workload with often conflicting priorities.

The post can be a combination of home & office based in Perth. Some occasional travel in Scotland will be necessary.

Shortlist
This vacancy has now closed

Area Manager (South)

  • Full time
  • £26,000
  • Home based/Edinburgh, with travel throughout South of Scotland and to Perth
  • Closing 27th June 2022

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland South Area, this includes our teams in Edinburgh, The Lothians, Scottish Borders, Forth Valley and Stirling.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.

Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our South Area; and to other locations within Scotland for meetings and training.

We are about to launch our new strategy and have included a brief overview in the recruitment paperwork for information.

Shortlist
This vacancy has now closed

Top job! Chief Executive Officer

  • Full time
  • £48,000 – £52,000
  • Flexible Edinburgh or Perth with regular travel across Scotland and occasionally beyond.
  • Closing 5th August 2022

Cruse Scotland is seeking to recruit a self-motivated, proactive Chief Executive to lead the organisation through our ambitious new strategy and into the next phase of our development. You will be an influential, experienced and persuasive leader with excellent interpersonal skills. You will have a proven ability to develop successful partnerships, engaging people at all levels, as well as a strong understanding of the importance of supporting those who have experienced bereavement. You will have excellent financial and project management skills. You will deliver Cruse Scotland’s strategic goals, whilst continuing to increase the organisation’s profile, providing inspirational leadership to our very committed staff and volunteer teams. You will also have significant experience of income generation and of developing successful strategic and business plans.

If you have a successful track record in organisational leadership and are passionate about making a difference by helping us to reach even more bereaved people in Scotland, then we would really like to hear from you.

The Charity:

Cruse Scotland is the nation’s only open-to-all bereavement support charity, providing support to bereaved adults, families and children across Scotland for the last 50 years.

Research suggests there were approximately 50,000 people in need of bereavement support in Scotland in 21/22. The data shows that our staff and volunteers working together provided one to one support for approximately 10% of this population, with many more people being helped through information, training and group support. This shows a significant reach and impact for an organisation with a small staff infrastructure that is dependent almost entirely on highly skilled volunteers for service delivery. While this is a very significant achievement, we continue to work tirelessly to develop our services to enable us to reach even more people who need our help.

The positive impact of Cruse on those we support (in terms of improved mental and physical wellbeing, reduced need for GP and other medical assistance and earlier return to work) is clearly demonstrated by our evidence-based evaluation.

We have ambitious plans for growth and development to help us to reach more bereaved people and we are looking for an excellent candidate to lead the organisation to deliver our strategy.

Shortlist
This vacancy has now closed

Step by Step Groups Co-ordinator

  • Part time
  • £24,400 pro-rata
  • Home based - Fife
  • Closing 16th September 2022

An exciting opportunity has arisen for a dynamic and experienced Co-ordinator to oversee the day-to-day facilitation of Step by Step – Fife – community bereavement support. The project will provide support to bereaved adults through an innovative project focused upon building community resilience. The project will allow participants the opportunity to form social and friendship networks which will in turn help with their wellbeing and combat factors such as loneliness and isolation.

Candidates are required to have excellent interpersonal and organisational skills and be able to provide supervision support from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse volunteers and staff, as well as organisations and funders. You will ensure Group targets are met as outlined in our Strategy and associated Implementation plan.

The post holder is required to have a good basic level of fitness for leading walking groups.

The working pattern shall be: 3 full days 9am to 5pm – Tuesday, Wednesday and Thursday to fit with the pattern of the groups

Shortlist
This vacancy has now closed

Suicide Bereavement Support Project Co-ordinator

  • Part time
  • £26,784 pro-rata
  • Perth
  • Closing 26th October 2022

We are seeking an enthusiastic and committed person to join our staff team to deliver on all aspects of an exciting new project for our charity. We require someone with excellent communication skills, who can engage effectively with a wide range of enquiries from bereaved people.

Candidates should have excellent organisational, interpersonal and IT skills to deliver on all aspects of this role.

You will be required to establish effective working relationships with a range of Cruse staff, volunteers, partner agencies, funder and other key stakeholders.

The key purpose of this role is to co-ordinate the work of the Suicide Bereavement Support Project for Perth & Kinross, by improving access to bereavement support for adults in P&K by identifying gaps in suicide bereavement support and integrating existing services to enable a co-ordinated and joined up response.

The post can be a combination of home & office based in Perth. Some occasional travel in Scotland will be necessary.

This post is funded by Perth & Kinross Health and Social Care Partnership and is fixed term for 12 months.

Shortlist
This vacancy has now closed

Area Co-ordinator (South)

  • Part time
  • £20,403 pro-rata
  • Leith
  • Closing 7th November 2022

An exciting opportunity has arisen for a dynamic and experienced Co-ordinator to oversee the day-to-day administration of Cruse Scotland South Area, this includes our teams in Edinburgh, The Lothians, Scottish Borders, Forth Valley and Stirling.

Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse volunteers and staff, as well as organisations and funders. In addition to general administrative duties, the post-holder will provide support to our South Area Manager, to ensure Area targets are met as outlined in our Strategy and associated Implementation plan.

The postholder will be based in our office in Leith with flexibility to work from home on days when reception cover is not required; there will be occasional travel to each of the service bases within our South Area and to our HQ in Perth as required.

The working pattern shall be:

· 3 full days 9am to 5pm – Monday, Wednesday and Friday

or

· 5 part-time days equally split Monday to Friday

Shortlist
This vacancy has now closed

Director of Financial Management, Governance and Risk

  • Part time
  • £32,000 pro-rata
  • Hybrid. Comprising a flexible approach to home and office based working, with a minimum requirement of working one day per week from our Perth office.
  • Closing 14th November 2022

This is an exciting time to join Cruse Scotland as we have recently launched our new 5 year strategy, and are seeking to recruit an experienced professional to oversee financial management, governance, and risk.

The Director of Financial Management, Governance and Risk will be a key member of our management team, who will work closely with the Chief Executive and Board of Trustees to oversee Cruse Scotland’s financial management in relation to cashflow and reserves ensuring we have the resources we need to deliver our charitable objectives.

Key areas of responsibility will include:

  • strategic financial planning for Cruse Scotland
  • leading on the organisation’s approach to identifying, assessing, and managing corporate risk, and for advising on formal and regulatory aspects of our governance.
  • setting annual budgets
  • provision of regular financial information and management of budgets
  • improving financial systems and processes to meet the developing needs of the organisation
  • procurement and best value guidance
  • informing income generation and spending decisions
  • leading on Cruse Scotland annual audit
  • key point of contact with bank relationship manager and auditor
  • supporting the Finance and Audit Committee - comprising Trustees and CEO
  • overseeing the day to day processing of all incoming and outgoing payments through QuickBooks software
  • line management responsibility and day to day support to our Fundraising Team, Office Manager and Communications Officer

In addition to financial proficiency, the successful candidate will require experience of staff management and motivation; be an excellent communicator; and be required to take initiative and work independently.

As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.

The role of Director of Finance, Governance and Risk offers an exciting opportunity for someone to contribute to real change for bereaved people in Scotland. We seek to recruit someone who will share our enthusiasm and help build on our success, through taking responsibility for key aspects of our strategy, whilst working in a supportive environment with a great team.

Shortlist
This vacancy has now closed

Helpline Co-ordinator (2 posts)

  • Part time
  • £21,000 pro-rata
  • Home Based - ensuring a quiet confidential space
  • Closing 5th December 2022

Pension:Cruse Scotland offers 6% employer pension contributions based on employees contributing a minimum of 2% to meet statutory requirements

Working Pattern:Rotational pattern. The 4-hour helpline shifts are set across the following days and times:

  • Monday – Fridays: 9am-1pm; 12.30pm-4.30pm; 4pm-8pm
  • Saturday & Sundays: 10am – 2pm

Staff team shift patterns are circulated 4 weeks in advance.

Our Helpline is open each day of the year, requiring helpline staff to support cover across public holidays.

Holidays:Full-time posts in Cruse Scotland (35 hours per week) are entitled to 20 days annual leave and 10 public holidays. Holiday entitlements for part-time staff are calculated on a pro-rata basis of this allowance.

Our Organisation:

We are a Scotland’s Bereavement Charity. We support anyone who has been affected by bereavement in Scotland, regardless of who has died, when they died or how they died. The service is open to all ages and to clients living anywhere in Scotland.

Our bereavement counselling and listening support services are delivered wholly by volunteers, who are supported by a small but mighty staff team across Scotland of 22. We have 250 volunteers across the organisation, which includes our Board, Helpline, and counselling team.

Our Helpline:

Our Helpline team are simply amazing! They are all volunteers and provide an outstanding service. They are home based, located all across Scotland, but meet regularly as a team virtually. These regular online meetings and training events provide a sense of community, and the Helpline Co-ordinator roles will play a key part in these connections going forward. The role of our Helpline service not only provides the key referral route into the organisation but is also a listening support service which is available to anyone who needs to talk about their grief at that moment.

Helpline Co-ordinator Role:

We are looking to recruit motivated and empathetic individuals to support and guide our volunteer helpline team during opening hours. Clients who contact our helpline can sometimes be distressed, or angry and, occasionally, suicidal. You must therefore be able to remain calm to deal with such situations and take responsibility for ensuring procedures are implemented for the safety of our clients and volunteer team. The role also involves taking helpline calls from clients during busier periods.

Excellent keyboard skills are a must, as the role not only requires regular data input, but will also involve responding to clients who access our support via email. Experience in corresponding with vulnerable people would be advantageous.

Our Helpline is about to undergo significant re-development this coming year to better support our volunteer team and improve our services to clients. Along with our Helpline Manager, you will be a key part of our exciting new plans.

Shortlist