Funded by Fife’s Health and Social Care Partnership, CARF have an exciting opportunity to develop a new Project delivering welfare benefits and income maximisation information and support to carer’s across the region.
You will have influence in shaping and delivering the service, whilst working alongside key local partners involved in supporting carers. The successful applicants will undertake diagnostic interviews with carers and identify appropriate entitlements, assisting with applications as required and making referrals to appropriate organisations. The post holders will also assist with appealing benefit decisions where necessary and with providing general advice on end of life financial readiness.
You will have a good standard of education, high quality personal skills and a strong desire to improve lives. Experience of working in an advice giving capacity and/or a knowledge or interest in the social security system would be a significant advantage.
Citizens Advice and Rights Fife (CARF), is an independent and innovative advice organisation providing holistic advice and support to local people.
The Citizens Advice network in Scotland is set to deliver a comprehensive, enhanced support service called Help to Claim. From April 2019 CARF will provide the advice and support people need to submit their claim for Universal Credit and support them through to their first payment.
CARF is looking for a client-focused individual with experience of providing specialist level advice, to join as a Help to Claim Adviser (Universal Credit) and to help ensure clients get the support they need. This includes supporting with online forms, the evidence required, and verifying their identity online.
The successful candidate must be able to demonstrate relevant recent experience and knowledge of the welfare benefit system including Universal Credit. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office, benefit check programmes and be able to make and manage benefit claims.
Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.
This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.
Citizens Advice and Rights Fife (CARF) is an independent and innovative advice organisation providing holistic advice and support to local people.
Recognising recent growth in the organisation, CARF has developed a new role within its Finance function. We are now recruiting for an enthusiastic and experienced individual to provide support to our Finance & Resources Manager with key duties including payroll, accounts, HR and facilities support.
We are looking for a team player who is highly organised and methodical in their approach with an eye for detail. The ideal candidate must be IT literate, have excellent communication skills with an approachable and trustworthy nature.
A recognised qualification in Accounting as well as a sound working knowledge of payroll is essential for this role while previous experience of working in the voluntary sector would be advantageous.
The post holder will be expected to work as part of a team to provide a full, comprehensive and quality money advice service to clients. The post holder will work collaboratively with a variety of support agencies to encourage referrals and ensure clients have access to timely advice, information and practical support.
Regular travel throughout Fife is a pre-requisite of the post and flexibility and adaptability is essential to meet the changing needs of the organisation.
We are committed to Equal Opportunities and applications are welcome from all communities.
CARF have an exciting opportunity to develop a new Project within Fife delivering advice and support to vulnerable clients, at risk of missing the deadline to make an application to remain in the UK post-Brexit, and supporting applications for the EU Settlement Scheme.
The successful applicant will be expected to build strong working relationships and develop referral networks from within local statutory and voluntary services. The post holder will also be expected to develop training and promotional materials to ensure the service is well known across Fife.
You will have a good standard of education, high quality personal skills and the desire to improve lives. A knowledge or experience in supporting society’s most vulnerable is advantageous as is previous experience in preparing and delivering training and presentations.