Changeworks
Changeworks

Charity registered in Scotland SC015144

Changeworks is an environmental charity and social enterprise, providing practical ways for people and organisations to live and work more sustainably.


Current vacancies

Development Officer

  • Full time
  • £28,072 – £31,081
  • Based in Scotland with flexibility on location
  • Closing 6th June 2022

We are looking for a self-motivated individual with a passion for customer service and community/local renewable energy to become an employee of Changeworks as a Development Officer. You will also become a member of the Local Energy Scotland Team delivering the Scottish Government’s Community and Renewable Energy Scheme. The Development Officer will cover projects throughout Scotland and they will provide impartial advice in assisting community organisations to explore and develop project ideas, apply for funding and deliver projects and initiatives that maximise local benefit from local energy and renewables.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist

Project Administrator

  • Full time
  • £20,327 – £21,742
  • Edinburgh or Inverness - Hybrid working, remote/flexible working will be considered
  • Closing 6th June 2022

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a talented individual to join its industry-leading project management team.

Reporting to the Process and Reporting Manager you will work within the Technical Support Team to support the delivery of domestic retrofit projects, responsible for project administrative processes, data management, public and client enquiries and performance reporting.

You must be a good communicator, work well individually and as part of a team, and have strong organisational and time management skills.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist

Energy Advisor

  • Full time
  • £21,779 – £23,295
  • Edinburgh
  • Closing 2nd June 2022

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Shortlist

Development Manager

  • Full time
  • £41,916 – £45,093
  • Edinburgh and hybrid working from home
  • Closing 13th June 2022

Do you have proven experience of leading on the development of new services, engaging stakeholders and securing funding? Changeworks is establishing a new retrofit agency service to radically accelerate the energy efficiency of homes in Scotland – and we need someone to lead the way.

As our Retrofit Development Lead, you will play an important role in working with stakeholders to develop an innovative new model for supporting homeowners to make their homes warmer and easier to heat.

About the role

This is a new role to develop, launch and scale a retrofit agency for Scotland to support homeowners to decarbonise their homes. This is a model that is tried and tested elsewhere but has not yet flourished in Scotland.

Homeowners face multiple barriers to improving the carbon footprint of their homes, this is where a retrofit agency comes in. Based on existing models a retrofit agency is a service that works with homeowners to enable them to improve the energy efficiency of their homes through providing tailored advice, support and services. There is substantial market need and stakeholder support to develop the model.

You will work closely with colleagues from across the organisation to leverage our experience, expertise and relationships to develop and evolve this model. You will take a lead role in engaging stakeholders, building support, securing income, leveraging our expertise to bring this concept into life.

About you

Ideally you will have an entrepreneurial mindset having developed new services and iteratively developed services that you have managed. You will be a self-starter with confidence to engage a wide variety of stakeholders from local government to homeowners. Ideally you will have experience of leading on business development and securing funding to drive growth and evolution.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low-carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our strategy has five goals:

• Identify and engage households across Scotland to take action to decarbonise their homes

• Support households to install energy efficiency and low carbon heating systems to decarbonise their homes

• Innovate delivery models and solutions for heat and energy systems for homes

• Accelerate decarbonisation through research, evaluation, dissemination and influencing

• Grow the capacity and capability of Changeworks to rapidly scale impact

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

This role will be based out of our office at 36 Newhaven Rd, Edinburgh we operate a hybrid model that would see you working an average of two days per week from the office and three days from home.

Shortlist

Data Management & Insight Executive

  • Full time
  • £28,072 – £31,081
  • Edinburgh – Hybrid (a minimum of one day a week in the office, the rest working from home)
  • Closing 10th June 2022

Do you have proven experience of utilising data and insights to support the work of marketing and communications activities? As our Data Management & Insight Executive you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

• Accelerate the improvement of energy efficiency of buildings

• Effectively deploy renewable and low carbon solutions

• Deliver an integrated community approach to low carbon living

• Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

This role will power the work of the Digital & Marketing Communications Team to utilise data and insights in our day-to-day campaigns. You will turn results of statistical analytical techniques into actionable recommendations and reports. You will ensure, as a team, we have good data practices and processes are in line with our policies and regulation.

Working closely with the rest of the team you will seek to drive deeper insights, working to continually evolve our approach to campaign tracking, search engine optimisation, website analytics, market insights etc.

You will have freedom to innovate new ways of working to help us connect with more people to cause them to take actions for example drive our use of A/B testing to optimise campaign performance.

About you

You will have an inquisitive mind that finds joy in analysis data and building models to help explore how things are performing. You would ideally have a qualification in and experience of data analysis especially in a marketing, digital or communications team. You would be comfortable switching between website analytics, SEO optimisation, monitoring email marketing and developing bespoke performance reports.

You will have experience of best practice in data management, driving improvement in data quality and working collaboratively cross-organisationally to drive change.

Ideally a knack of turning data into actionable insights that colleagues understand and can respond to.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we are now working a hybrid work pattern, with staff expected to work at least one day a week in our Edinburgh office (36 Newhaven Road) and the remaining time working at home.

Shortlist
Closed vacancies
This vacancy has now closed

Energy Efficiency Business Advisor

  • Full time
  • £26,346 – £29,169
  • Edinburgh
  • Closing 5th April 2021

We are looking for a dynamic individual who can advise and motivate businesses and other organisations to save energy and provide them with tangible cost savings to increase their sustainability.

Using your experience of providing advice in a professional setting, you will visit businesses and then work with specialist advisors to create a tailored action plan providing a clear pathway for businesses to make savings.

You will be an astute networker with strong communication skills allowing you to build effective networks that result in high quality referrals to the service.

You will have a thirst for knowledge and be proactive in regularly updating your understanding of sustainability issues and related technology as well as the challenges faced by businesses in Scotland.

If you meet all of the above then we look forward to receiving your application. The successful candidate will work with the Home Energy Scotland advice centre (South East) team based at Changeworks in Edinburgh and other organisations involved in the delivery of the Energy Efficiency Business Support service.

We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Senior Low Carbon Communities Officer

  • Full time
  • £30,355 – £33,065
  • Edinburgh
  • Closing 26th May 2021

Changeworks have an exciting opportunity for an experienced and motivated individual to join our Low Carbon Communities team in Edinburgh. Working with the Head of Low Carbon Communities and closely with external partners and stakeholders, you will lead projects throughout all stages, including conception, development, design, delivery and monitoring.

The ideal candidate will have a proven track record of project planning and delivery, community engagement and experience of managing staff or volunteers. You will be a strong team player, with well-developed interpersonal and communication skills, experience of project development and working in partnership.

Changeworks offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Development Officer

  • Part time
  • £26,609 – £27,461 pro-rata
  • Inverness or Fort William preferred, although there may be some potential for flexibility on location.
  • Closing 31st May 2021

We are looking for a Development Officer to become an employee of Changeworks and a member of the Local Energy Scotland Team delivering the Scottish Government’s Community and Renewable Energy Scheme for the Highland Area of Scotland. You must be a self-motivated individual with a passion for customer service and community/local renewable energy. The Development Officer will cover the Highland area and they will provide impartial advice assisting community organisations to explore and develop project ideas, apply for funding and deliver projects and initiatives that maximise local benefit from local energy and renewables.

We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday per annum pro rata plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Low Carbon Communities Officer & Volunteer Coordinator

  • Full time
  • £26,609 – £29,461
  • Edinburgh
  • Closing 24th June 2021

Changeworks have an exciting opportunity for an experienced and motivated individual to join our Low Carbon Communities team in Edinburgh. Working in a tight knit team, you will lead on the delivery of a number of low carbon community projects and manage the coordination of a team of volunteers to support their successful delivery.

The ideal candidate will have excellent experience of project coordination and delivery, community engagement and managing volunteers. You will be a confident communicator with excellent organisational skills and have an ability to recruit and motivate a team of volunteers.

Changeworks offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Sustainable Transport Coordinator

  • Full time
  • £26,609 – £29,461
  • Edinburgh
  • Closing 15th July 2021

We have an exciting opportunity for a Sustainable Transport Coordinator. A dynamic and confident self-starter, you will have excellent relationship management skills to enable us to maximise the carbon reduction for businesses and domestic customers in South East Scotland through providing specialist advice on adopting sustainable transport approaches.

The ideal candidate and the role

As Sustainable Transport Coordinator, you will be responsible for delivering high quality advice and audits to businesses with stretching targets. You will have the ability not only to advise, but to motivate businesses to implement changes. Giving presentations will be second nature to you, as well as the ability to inspire people to take action.

Ideally you will have a proven track record of giving advice in a professional setting, as well as working with businesses. You will lead the domestic transport advice service and support colleagues to deliver advice on a wide range of low carbon transport solutions including e-bikes.

You will have an active interest in the latest developments within sustainable transport, including technology-based solutions and have a passion about the opportunities that sustainable transport practices can present in terms of its impact on climate change and cost savings.

Home Energy Scotland is the free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks is a leading environmental charity and social enterprise company in Scotland and delivers the Home Energy Scotland Advice Centre in the South East and Highlands and Islands of Scotland.

In return you can expect

You will receive support and bespoke training relating to all aspects of your role.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Affordable Warmth Advisor

  • Full time
  • £23,504 – £25,791
  • Edinburgh
  • Closing 27th July 2021

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in September and October that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Energy Advisor

  • Full time
  • £20,643 – £22,081
  • Edinburgh
  • Closing 3rd August 2021

Changeworks have an exciting opportunity for enthusiastic, customer focused Energy Advisors.

As an Energy Advisor at Changeworks you will have the opportunity to help households across the South East of Scotland to lower their energy bills and reduce their impact on the environment by providing high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water.

Home Energy Scotland is the free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for customer service and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and persuading them to take action and change their behaviours.

You will join a team of customer focused energy advisors based in a busy office environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away, the Home Energy Scotland advisor induction programme is an SQA accredited qualification. Energy Advisors are also required to complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Monitoring and Evaluation Manager

  • Full time
  • £33,732 – £39,731
  • Edinburgh or Inverness office
  • Closing 2nd August 2021

Changeworks is offering an exciting opportunity for a suitably qualified professional to lead delivery of our current portfolio of Monitoring and Evaluation projects and continue the expansion of our service offering. Ambitious national targets on climate change, fuel poverty and waste have seen a significant increase in the number of pilot and large-scale projects across each of these areas delivered by Changeworks and external organisations. These include our large-scale domestic energy efficiency retrofit and decarbonisation projects and programmes. It is critical that these projects are closely monitored and evaluated to understand their social, technical, environmental and financial impact and gain insights that will inform improvements to current and future projects.

The ideal candidate and the role

Based within our Consultancy Team, the role requires effective working with a diversity of Changeworks projects and with external clients across sectors. Our busy Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will convince us that you can take a lead and continue our development pathway in this area. You will have a demonstrable track record of managing projects with a monitoring and evaluation or research focus and the ability to deploy a range of qual/quant research techniques. Above all, you will have a commitment and passion for this field, be organised and proactive, as well as having a creative streak that will allow you to identify solutions, work round problems, identify new areas of work and promote and disseminate our work. The ability to deal with multiple tasks and meet deadlines in a supportive team environment is essential.

In return you can expect

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Data Analyst (Energy and Sustainability)

  • Full time
  • £23,504 – £25,791
  • Edinburgh
  • Closing 20th August 2021

Changeworks is offering an exciting opportunity for a data analyst to join our busy and growing Consultancy Team. Ambitious national targets on reducing carbon emissions and fuel poverty have seen a significant increase in the need for understanding the energy efficiency of Scotland’s housing stock and overall heat demand and energy use. Our Consultancy Team supports many organisations, including local authorities and housing associations, in planning their low carbon future. This requires a substantial amount of quantitative data analysis.

You will work with the Senior Data Consultant and Data Consultant to provide data analysis services in support of the Consultancy team. This will include the collation, processing, analysis and modelling of property, fuel poverty, low carbon heat and energy use data. In addition, it will involve the visualisation of data analysis results in the form of maps and dashboards or online dynamic reports.

The successful candidate will have a keen interest in data analysis and presenting results in a way that is easily understood by non-specialists. You will have advanced knowledge of Excel and experience with programming languages like R or Python in a data analysis context. Experience of using GIS and Power BI would be an advantage, as is knowledge of SQL. You will be highly organised with excellent attention to detail and have a willingness to learn new methods, software and analysis topics. You will enjoy working independently and as part of a small team and deliver high quality reports to tight deadlines. An interest in environmental and sustainable living issues is desirable but not essential.

This is a great opportunity for someone who wants to bring their enthusiasm, commitment to learning and technical data skills to the environmental sector.

Changeworks offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Low Carbon Communities Officer

  • Full time
  • £23,504 – £25,791
  • Edinburgh
  • Closing 19th August 2021

Changeworks have an exciting opportunity for an enthusiastic individual with experience of engaging and supporting communities to join our Low Carbon Communities team in Edinburgh. Working in a tight knit team, you will lead on the delivery of a number of low carbon community projects and ensure they are planned and delivered to a high standard.

The ideal candidate will have excellent experience of project coordination and delivery, community engagement and developing successful partnerships. You will be a confident communicator with excellent organisational skills and have an ability to inspire and motivate people and communities to take action.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Impact Evaluation Consultant

  • Full time
  • £30,355 – £33,065
  • Edinburgh or Inverness office
  • Closing 30th August 2021

Changeworks is offering an exciting opportunity to join our growing impact evaluation service. Candidates will have project management experience, and knowledge and experience of delivering evaluation or research projects, ideally with the ability to deploy a range of qual/quant research techniques. Your skills, experience and enthusiasm for being at the centre of things will make you well placed to manage and coordinate a diverse portfolio of monitoring and evaluation projects, while supporting growth of our role within this sector.

Based within our Consultancy Team, this role will work alongside the Senior Impact Evaluation Consultant to implement effective evaluation strategies for a diversity of projects with both internal and external clients. The Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will have a commitment to effective evaluation as a route to understanding the impact of interventions. You will be organised and proactive, and an excellent communicator. The ability to solve problems as they arise and deal with multiple tasks to meet deadlines in a supportive team environment is essential.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes. It is critical that these, and wider sustainability related projects, are closely monitored and evaluated to understand their social, technical, environmental and financial impact and to gain critical insights that will inform improvements to current and future projects. You will be part of an organisation that sees success as delivering interventions that have both positive outcomes for people and their wellbeing as well as building fabric.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Senior Impact Evaluation Consultant

  • Full time
  • £33,732 – £39,731
  • Edinburgh or Inverness office
  • Closing 30th August 2021

Changeworks is offering an exciting opportunity for a suitably qualified professional to lead our impact evaluation service and continue its development and growth. Candidates will have a demonstrable track record of managing projects with a monitoring and evaluation or research focus and the ability to deploy a range of qualitative/quantitative research techniques.

Based within our Consultancy Team, the role requires effective working with a diversity of Changeworks projects and external clients from across sectors. Our busy Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will convince us that you can take a lead and continue our development and growth pathway in this area. You will have a commitment and passion for this field, be organised and proactive, as well as having a creative streak that will allow you to identify innovative solutions, work round problems, identify new areas of work and promote and disseminate our work. The ability to effectively manage staff, deal with multiple tasks and meet deadlines in a supportive team environment is essential.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes. It is critical that these, and wider sustainability related projects, are closely monitored and evaluated to understand their social, technical, environmental and financial impact and to gain insights that will inform improvements to current and future projects. You will be part of an organisation that sees success as delivering interventions that have both positive outcomes for people and their wellbeing as well as building fabric.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Administrative Advisor

  • Full time
  • £19,267 – £20,609
  • Edinburgh or Inverness
  • Closing 23rd August 2021

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking several Administrative Advisors to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The successful candidates will be enthusiastic individuals with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Senior Research Consultant

  • Full time
  • £33,732 – £39,731
  • Edinburgh or Inverness
  • Closing 6th September 2021

Changeworks is offering an exciting opportunity for a suitably qualified professional to lead and manage projects and research focused on the energy transition to Net Zero. The successful candidate will have an excellent track record of delivering research and developing and managing projects. You will have considerable experience and an in depth understanding of a range of qualitative and quantitative research techniques, ideally in an energy or sustainability related context. Prior experience of delivering within a consultancy setting would be ideal along with evidence of a contribution to secure new commissions.

Based within our Consultancy Team, the role requires effective working with a diversity of Changeworks projects and external clients. Our busy Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will convince us that you can lead and manage research and continue our development and growth pathway in this area. You will have a commitment and passion for this field, be organised and proactive, as well as having a creative streak that will allow you to identify innovative solutions, work round problems, identify new areas of work and promote and disseminate our work. The ability to effectively manage staff, deal with multiple tasks and meet deadlines in a supportive team environment is essential.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilots and large-scale interventions delivered by Changeworks and external organisations in this area. It is critical at this time of policy development and innovation within the sector, that decisions are informed and opportunities scoped with the benefit and insight gained from high quality research. While many changes proposed are technical in nature, all of them have a human component and all require change to take place in the context of a Just Transition. You will therefore be part of an organisation that sees success as delivering interventions that have both positive outcomes for people and their wellbeing as well as building fabric.

Changeworks offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Finance Assistant

  • Full time
  • £21,123 – £22,862
  • Edinburgh
  • Closing 10th September 2021

Changeworks are looking to recruit a Finance Assistant to join our busy Central Services Team.

The successful candidate should be numerate and able to work with a high level of accuracy and have excellent communication and organisational skills. You should have previous experience of working to deadlines. This is a role for a team player with the ability to use their own initiative. Previous experience of working in a finance team is desirable

Changeworks offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Marketing Officer

  • Full time
  • £26,609 – £29,461
  • Edinburgh
  • Closing 13th September 2021

An experienced Marketing Officer with a commitment to tackling climate change is sought to join our Technical Directorate Marketing team in Edinburgh. Reporting to the Marketing Co-ordinator you will support the directorate to deliver high-quality, cost-effective marketing campaigns and communications in order to achieve department objectives. The team provides marketing support for innovative projects aiming to improve the energy efficiency of homes, reduce carbon and alleviate fuel poverty.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Affordable Warmth Advisor

  • Full time or Part time
  • £23,504 – £25,791
  • Edinburgh
  • Closing 1st November 2021

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over a 6-week period that successful applicants will be expected to attend This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Digital Content Coordinator

  • Full time
  • £30,355 – £33,065
  • Edinburgh - Homeworking until restrictions are eased, remote working will be considered
  • Closing 18th November 2021

Do you have a passion for digital, a creative design flair and a proven experience of producing high quality, multimedia content based on user needs? As our Digital Content Coordinator, you could soon be playing an important role at the heart of our digital transformation to enable Changeworks to reach more people.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

· Accelerate the improvement of energy efficiency of buildings

· Effectively deploy renewable and low carbon solutions

· Deliver an integrated community approach to low carbon living

· Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

This a new role will transform Changeworks approach to content development and maintenance with the postholder able to coordinate our digital activity, design our approach to content development, optimisation, testing, governance, and auditing.

You will work across the organisation to leading on digital planning and tactics whilst engaging subject experts to ensure our content remains relevant and focused to deliver our strategy objectives.

You will be able to champion and drive the use to digital content and communications within Changeworks to power our growth through reaching and engaging a wide range of customers.

About you

A passion for the role that digital can play in helping people alongside demonstrable experience in developing and delivering a content strategy for websites and marketing communication campaigns, adopting a mobile first approach.

You will have previously managed a website and led on development with experience of writing, editing, proofreading, and publishing content with a user-focused approach. You will have a keen understanding of accessible content, SEO, metadata and schema mark-up. Professional experience of using a web content management system and publishing tools to create and maintain online content. With working knowledge of content design methodology and the benefits of its application in a charity with wide-ranging audiences and user needs.

You will be comfortable working with digital analytical tools such as, Google Analytics and Hotjar to drive continual improvement.

You will have excellent communications skills and ability to communicate with a broad range of people and experience of leading a team in a matrix environment to drive multiple projects.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Digital & Marketing Communications Manager

  • Full time
  • £39,731 – £42,742
  • Edinburgh - Homeworking until restrictions are eased, remote working will be considered
  • Closing 18th November 2021

Are you a proven leader whose looking for a new challenge to work in a growing organisation looking to tackle the climate emergency head on? As our Digital & Marketing Communications Manager you will have the space to innovate, develop our brand, engage and connect with diverse audiences driving people to access our services to take action.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

· Accelerate the improvement of energy efficiency of buildings

· Effectively deploy renewable and low carbon solutions

· Deliver an integrated community approach to low carbon living

· Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

You will lead and coach the team in delivering Changeworks external marketing communications and digital strategies - develop and maintain appropriate plans and operating models to deliver. Drive innovation and continual improvement to improve ROI and audience reach.

Ensure the team deliver diverse marketing communications campaigns in the B2B and B2C markets. Alongside championing and driving the use of digital within Changeworks as both a way to communicate and provide products and services.

Leading on brand development to drive our growth ambitions in the delivery of practical solutions to address the climate emergency.

About you

Experienced in leading marketing communications activities and particularly digital, ideally with experience in service design, data analysis and project management.

Used to working across a variety of channels that include direct mail and email, you also have a proven ability to manage and influence stakeholders and use data to interpret, analyse and convey results. What’s more, you know how to utilise insight, including the motivations, interests and behaviours of customers. Experience of optimising and reviewing campaigns is important too, as is enthusiasm for keeping ahead of emerging trends and horizon scanning.

Have experience of implementing communication and marketing strategies, demonstratable experience in delivering or overseeing media communications and excellent knowledge of developing campaigns, messaging and developing digital services and social media channels.

Ideally you will have experience delivering digital transformation through developing or operating digital services utilising service design tools with a focus on outstanding content design.

You’re also willing to challenge the status quo and introduce new ideas, methods and processes when appropriate and adept at critiquing campaigns and materials to assess and improve.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Data Management & Insight Executive

  • Full time
  • £26,609 – £29,461
  • Edinburgh - Homeworking until restrictions are eased, remote working will be considered
  • Closing 22nd November 2021

Do you have proven experience of utilising data and insights to support the work of marketing and communications activities? As our Data Management & Insight Executive you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

· Accelerate the improvement of energy efficiency of buildings

· Effectively deploy renewable and low carbon solutions

· Deliver an integrated community approach to low carbon living

· Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

This is a new role aimed at powering the work of the Digital & Marketing Communications Team to utilise data and insights in our day-to-day campaigns. You will turn results of statistical analytical techniques into actionable recommendations and reports. You will ensure, as a team, we have good data practices and processes are in line with our policies and regulation.

Working closely with the rest of the team you will seek to drive deeper insights, working to continually evolve our approach to campaign tracking, search engine optimisation, website analytics, market insights etc.

You will have freedom to innovate new ways of working to help us connect with more people to cause them to take actions for example drive our use of A/B testing to optimise campaign performance.

About you

You will have an inquisitive mind that finds joy in analysis data and building models to help explore how things are performing. You would ideally have a qualification in and experience of data analysis especially in a marketing, digital or communications team. You would be comfortable switching between website analytics, SEO optimisation, monitoring email marketing and developing bespoke performance reports.

You will have experience of best practice in data management, driving improvement in data quality and working collaboratively cross-organisationally to drive change.

Ideally a knack of turning data into actionable insights that colleagues understand and can respond to.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Internal Communications Executive

  • Full time
  • £26,609 – £29,461
  • Edinburgh - Homeworking until restrictions are eased, remote working will be considered
  • Closing 22nd November 2021

Do you have a track record in delivering internal communications across multiple channels driving change and improvement in employee communications, and aligning organisational narrative to business objectives? Then join Changeworks as our Internal Communications Executive and you could soon be making the most of your skills helping to engage, inform and inspire our people to tackle the climate emergency.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

· Accelerate the improvement of energy efficiency of buildings

· Effectively deploy renewable and low carbon solutions

· Deliver an integrated community approach to low carbon living

· Reduce fuel poverty

About the team

The Strategy Directorate are here to power the organisation providing support services to our delivery teams. The directorate provides support and services to the whole organisation covering HR, Quality, Data Protection, Reporting and Improvement and Development activities alongside our Communications, Marketing and Digital function

About the role

This brand-new role will lead on the implementation of an internal communications strategy, across several channels including email bulletins and meetings, that embeds our organisational strategy and values in a way that keeps staff and volunteers informed, motivated, and aligned. A focus will be on embedding comprehensive communications channels and storytelling processes to ensure our messages are reaching our internal audiences effectively.

You will adopt a business partnering model develop and maintain strong relationships with key stakeholders to ensure key information flows across the organisation in a timely, transparent, and efficient manner. A key focus will be on empowering our people to use internal communications tools and channels alongside developing managers in particular to enhance their internal communications skills.

About you

You will have substantive demonstrable experience delivering internal communications, preferably in the non-profit sector. Particularly understanding of the role of internal communications in building and nurturing organisational culture and performance.

You will have experience using content and multiple channels strategically to inform and engage employees and volunteers. You will be an excellent communicator, adept at building relationships, influencing, and advising at all levels, including senior management.

You'll take pride in all you do, with an eye for detail and a creative flair. You'll be used to copywriting, editing, and experience of producing a range of content formats including written, photography and film. Ideally you will have previous experience of putting on all staff events.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Digital Marketing Communications Assistant

  • Full time
  • £22,299 – £24,255
  • Edinburgh - Homeworking until restrictions are eased, remote working will be considered
  • Closing 22nd November 2021

Do you have proven experience of delivering digital marketing to engage audiences? As our Digital Marketing Communication Assistant, you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

· Accelerate the improvement of energy efficiency of buildings

· Effectively deploy renewable and low carbon solutions

· Deliver an integrated community approach to low carbon living

· Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

Ensure Changeworks engages effectively with our stakeholders, funders and customers, through our digital marketing and social media activity. Use your excellent communication skills to develop and deliver engaging content that is relevant to our diverse audiences.

This is an exciting opportunity for a creative communicator to help take our social media channels and email marketing to the next level. This new role in our team will support us to create compelling social media content to build engagement and awareness within our audiences of Changeworks.

Drive our digital marketing campaigns both organically as well as deliver our paid advertising campaigns.

You will have space to focus on innovation particularly thinking about automation and optimising our processes to drive performance.

About you

You will have significant experience of working in social media, preferably in a large organisation including paid social experience across all social platforms. You will have relevant experience of B2C social media community management on behalf of a major brand, media owner or not-for-profit organisation.

You will have experience planning and writing engaging digital content including managing video content creation (directly or through an agency or video producer). Extensive experience of developing and delivering engaging social media content and communications, who also has a great creative design flair.

You will have used social media management and analysis tools to create reports for stakeholders on performance.

You will be an outgoing and confident individual with excellent communication and organisational skills.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Senior Consultant (Energy Efficiency Retrofit)

  • Full time
  • £36,623 – £39,731
  • Edinburgh or Inverness office
  • Closing 6th December 2021

Changeworks is offering an exciting opportunity for a suitably qualified Senior Consultant (Energy Efficiency Retrofit) to join our busy and growing Consultancy Team. Candidates will have a demonstrable track record of managing projects with a high level of knowledge and understanding of energy efficiency retrofit.

Based within our Consultancy Team, the role requires effective working with a diversity of Changeworks projects and external clients from across sectors. Our busy Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will convince us that you can take a lead and continue our development and growth pathway in this area. You will have a commitment and passion for this field, be organised and proactive, as well as having a creative streak that will allow you to identify innovative solutions, work round problems, identify new areas of work and promote and disseminate our work. The ability to effectively manage staff, deal with multiple tasks and meet deadlines in a supportive team environment is essential.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes. You will be part of an organisation that sees success as delivering interventions that have both positive outcomes for people and their wellbeing as well as building fabric.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Partnership Advisor

  • Full time
  • £19,267 – £20,609
  • Edinburgh
  • Closing 10th December 2021

Changeworks is the leading environmental charity in Scotland. We give people and organisations practical support to live and work more sustainably. We deliver the Home Energy Scotland service in the Highlands and Islands and South East Scotland.

We are looking for an enthusiastic and motivated person to work as our Partnership Advisor, providing a range of support to Home Energy Scotland South East’s Partnerships team. By working closely with partners across South East Scotland we ensure we can reach those most at risk of fuel poverty and refer and signpost them on for further support.

You will oversee referrals made by partner organisations to Home Energy Scotland, supporting householders with tailored advice on energy efficiency, affordable warmth, micro-renewables, sustainable transport, water and behaviour change. You will provide administrative support to the Partnerships team and have an opportunity to contribute to the Advice Centre’s programme of outreach events with partners, such as workshops and advice surgeries as well as training events for existing and new partner organisations.

You will have experience of working in a customer facing organisation, with people from all backgrounds. Your excellent communication skills will help you engage with householders and partners alike and relay some technical information to a non-technical audience. You will have good IT and organisational skills and be good at listening.

This opportunity offers a challenging and stimulating position in the environmental and charity sector.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Assistant Operations Manager

  • Full time
  • £30,355 – £33,065
  • Edinburgh
  • Closing 13th December 2021

We are looking for a passionate Assistant Operations Manager with the desire to provide a high quality, customer focused service within the Home Energy Scotland advice centre in South East Scotland. The service is at the forefront of tackling climate change and fuel poverty, delivering advice on energy efficiency, renewable technology and transport.

You will be an experienced people manager and trainer with a motivational coaching style that will inspire advisors and specialists across the whole team to perform to their full potential. You will have the ability to adapt your approach from 121 support to rolling out training to a diverse staff group delivering a range of services. You will drive delivery of excellent customer service, providing effective and high-quality training to support the delivery of advice to a high volume of customers through an award-winning multi-channel advice centre

You will ideally have experience of leading the operational delivery of a digital contact centre with advisors providing excellent customer service via email, live chat and social media platforms. You will have the ability to work across multiple programmes and projects concurrently ensuring attention to detail is providing equally across all tasks.

You will work closely with the Operations Manager ensuring effective and efficient processes and systems are in place to support the whole centre to deliver on challenging targets and timings to a high standard. You will have experience of business reporting, CRM systems and the ability to communicate performance clearly across the team with a focus on continuous improvement.

We will provide you with a tailored training package including SQA-accredited courses in the services provided by Home Energy Scotland, City and Guilds in Energy Awareness and leadership and management training as part of your personal development.

This opportunity offers a fantastic opportunity to develop your leadership career in the environmental and charity sector focussed on the Scottish Government’s Energy Efficient Scotland programme.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Technical Officer – Home Renewables

  • Full time
  • £26,609 – £29,461
  • Edinburgh
  • Closing 23rd December 2021

We are looking for an enthusiastic and motivated person to work within our Technical Team at Home Energy Scotland South East to assist households to install micro-renewable technology and advise on energy efficiency options for hard-to-treat properties. This service is at the forefront of tackling climate change, and you can play a key role in Scotland achieving its goals for decarbonising domestic homes.

Based within the Home Energy Scotland South East advice centre at Changeworks, the role is a mixture of field-based and office based so a driving license is essential. You will join a skilled team with a focus on delivering an exceptional customer journey which starts in our advice centre right through to a tailored in-home visit which will identify suitable measures and potential available funding.

You’ll have a thirst for knowledge and be a great communicator with the ability to inspire customers to take action. Whether it’s a home visit, providing advice over the phone or delivering a webinar you’ll be able to clearly explain complex technologies in a clear and friendly way. This role may also involve engaging with householders at events in line with Scottish Government guidance.

We will provide you with a tailored training package including SQA-accredited courses in the services provided by Home Energy Scotland, City and Guilds in Energy Awareness and Domestic Energy Assessor training.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Energy Advisor

  • Full time
  • £20,643 – £22,081
  • Edinburgh
  • Closing 16th December 2021

Due to additional funding and internal promotions within the team, Changeworks have an exciting opportunity for enthusiastic, customer focused Energy Advisors

As an Energy Advisor at Changeworks you will have the opportunity to help households across the South East of Scotland to lower their energy bills and reduce their impact on the environment by providing high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for customer service and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and persuading them to take action and change their behaviours.

You will join a team of customer focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away, the Home Energy Scotland advisor induction programme is an SQA accredited qualification, Energy Advisors are also required to complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Senior Energy Advisor

  • Full time
  • £22,299 – £24,255
  • Edinburgh
  • Closing 16th December 2021

We have an exciting new opportunity for a Senior Advisor in the South East Advice Team to support our dedicated team of Energy Advisors.

As a Senior Advisor you will have the opportunity to support a team of energy advisors to deliver expert advice on a range of topics including behaviour change, measures & appliances, renewable technologies, transport and water. You will also support the team to maximise their opportunity to refer for energy efficiency schemes, including the Scottish Government’s Warmer Homes Scotland scheme.

To be successful in this role you will have the ability to coach and supervise staff coupled with the ability to give meaningful feedback to improve our customer service and increase the number of customers that take action.

You will be a confident and clear communicator with the ability to motivate and lead a team to reach targets. You will be approachable with a can-do attitude to resolving challenges along with a responsible and reliable disposition.

You will have an excellent understanding of the importance of high-quality customer service along with skills which allow you to deal with escalated enquiries or low-level complaints managing them to resolution.

Please see job description for further details.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Impact Evaluation Administrator

  • Full time
  • £19,267 – £20,609
  • Edinburgh - Homeworking with site visits until restrictions are eased
  • Closing 10th January 2022

Changeworks has an exciting opportunity for an enthusiastic, self-motivated administrator to join our growing Consultancy team.

As the Impact Evaluation Administrator, you will handle monitoring activities across multiple energy efficiency retrofit and decarbonisation projects and programmes. The role will include tasks such as gathering social, technical, environmental and financial data to inform improvements to current and future projects.

The ideal candidate and the role

To be successful in this role you will have excellent time management, organisational and communication skills. You will be an enthusiastic team player who is interested in helping people and has a passion for excellence. Strong IT skills and attention to detail are essential, as is the ability to work independently and use your own initiative to bring tasks to completion.

You will be joining an impact-focused team that is continuously developing and delivering multiple projects of varying sizes. This fast-paced environment requires handling multiple workstreams and forward planning, as well as proactively responding to priorities as they evolve during project delivery.

In return you can expect

We are committed to maintaining a positive, honest and enthusiastic working environment, where staff are empowered to effectively achieve objectives and goals within their roles. We will support the successful applicant with ongoing coaching, mentoring and development.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Digital Communications Assistant

  • Full time
  • £22,299 – £24,255
  • Edinburgh - Homeworking until restrictions are eased, hybrid there after
  • Closing 10th January 2022

Do you have proven experience of delivering digital communications to engage audiences? As our Digital Communication Assistant, you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

  • Accelerate the improvement of energy efficiency of buildings
  • Effectively deploy renewable and low carbon solutions
  • Deliver an integrated community approach to low carbon living
  • Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

Ensure Changeworks engages effectively with our stakeholders, funders and customers, through our digital marketing and social media activity. Use your excellent communication skills to develop and deliver engaging content that is relevant to our diverse audiences.

This is an exciting opportunity for a creative communicator to help take our social media channels and email marketing to the next level. This new role in our team will support us to build engagement and awareness within our audiences of Changeworks.

Drive our digital campaigns both organically as well as deliver our paid advertising campaigns.

You will have space to focus on innovation particularly thinking about automation and optimising our processes to drive performance.

About you

You will have experience of working in social media, including paid social experience across a number of social platforms. You will have relevant experience of B2C social media community management on behalf of a major brand, media owner or not-for-profit organisation.

You will have experience of placing online adverts via social media and pay-per-click campaigns, optimising performance to ensure we reach our audiences.

You will have experience planning and writing engaging digital content including managing video content creation (directly or through an agency or video producer). Extensive experience of developing and delivering engaging social media content and communications, who also has a great creative flair.

You will have used social media management and analysis tools to drive performance improvement.

You will be an outgoing and confident individual with excellent communication and organisational skills.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Senior Consultant (Energy Efficiency Retrofit)

  • Full time
  • £36,623 – £39,731
  • Edinburgh or Inverness
  • Closing 17th January 2022

Changeworks is offering an exciting opportunity for a suitably qualified individual to help accelerate the decarbonisation of Scottish Homes. Candidates will have a high level of knowledge and understanding of building energy efficiency retrofit, underpinned by a professional qualification or academic track record and a demonstrable track record of project management. The successful candidate will see their expertise reflected in the design and delivery of real world retrofit projects across a range of archetypes and tenures.

This post is advertised at Senior Consultant level. Changeworks would also encourage applications from candidates who may lack some experience but meet the majority of the criteria and evidence an aptitude for the role. Appointments in that context could be made at Consultant level.

Based within our busy and growing Consultancy Team, the role requires effective working with a diversity of Changeworks projects and external clients from across sectors. Our Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will convince us that you can take a lead and continue our development and growth pathway in this area. You will have a commitment and passion for this field, be organised and proactive, as well as having a creative streak that will allow you to identify innovative solutions, work round problems, identify new areas of work and promote and disseminate our work. The ability to effectively manage staff, deal with multiple tasks and meet deadlines in a supportive team environment is essential.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes. You will be part of an organisation that sees success as delivering interventions that have both positive outcomes for people and their wellbeing as well as building fabric. You will also be joining Changeworks at a time when we will be implementing our new three- year Strategy focused on this agenda.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

New Service Development Manager

  • Full time
  • £36,623 – £39,731
  • Edinburgh or Inverness with flexible homeworking
  • Closing 5th January 2022

The post of New Service Development Manager has been created to help Changeworks achieve its ambitious 2022 – 2025 Strategic Plan. This exciting time in our development sees a new focus on design thinking and user-led service design and on the extension of our service portfolio to enable the decarbonisation of homes and deliver low carbon living for everyone in Scotland.

We’re looking for an enthusiastic individual with the drive and experience to ensure Changeworks designs, creates and delivers outstanding services. Leading by example, you will be responsible for the establishment of new energy advice and behavioural change services and act as a role model for design-thinking across the organization. These new service/s will complement our existing portfolio and will be a critical component in supporting householders minimize the carbon emissions from heating their homes.

Reporting to the Fuel Poverty and Low Carbon Operations Director, you will have a proven track record in the practical application of design thinking, having created successful user-centric services. You will have strong attention to detail as well as the ability to see the big picture and be able to work effectively with a range of internal and external stakeholders. The role includes business development and demand creation and it is important that you have experience of both.

Changeworks is one of Scotland’s largest environmental charities with over 30 years’ experience in sustainability. We work with organisations, communities and individuals to deliver practical solutions that reduce carbon emissions, fuel poverty and waste by managing resources more efficiently. We are a national organisation with around 200 employees and volunteers in Edinburgh, Inverness, Shetland, Orkney, the Western Isles and Argyll. Passion, integrity, innovation, collaboration and empowerment are the values which drive us. We aim to inspire and enable people to live and work more sustainably.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Affordable Warmth Advisor

  • Full time or Part time
  • £23,504 – £25,791
  • Edinburgh
  • Closing 21st February 2022

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in April and May that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Administrative Advisor

  • Full time
  • £19,267 – £20,609
  • Edinburgh
  • Closing 21st February 2022

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking several Administrative Advisors to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The ideal candidate and the role

The successful candidate will be an enthusiastic individual with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

In return you can expect

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Programme Manager

  • Full time or Part time
  • £39,731 – £42,742
  • Edinburgh/Flexible – Hybrid working in line with Scottish Government restrictions, remote working will be considered
  • Closing 28th February 2022

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need a Programme Manager to help deliver our energy efficiency retrofit projects across Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero. You will be a great leader who can motivate a team and keep across a variety of different projects to ensure consistently high standards.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

We offer a wide range of staff benefits including flexible working an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. Changeworks is committed to learning and development for our staff as a priority and has a wealth of policies in place to support you at work. We’re an Investors in People Platinum accredited organisation, one of only a handful in Scotland.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Shortlist
This vacancy has now closed

Project Manager(s) and Senior Project Manager(s)

  • Full time or Part time
  • £30,355 – £36,623
  • Edinburgh, Inverness, North East Scotland - Homeworking with site visits until restrictions are eased, remote working will be considered
  • Closing 28th February 2022

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need to expand our Project Management team to manage our energy efficiency projects all over Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

We offer a wide range of staff benefits including flexible working an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. Changeworks is committed to learning and development for our staff as a priority and has a wealth of policies in place to support you at work. We’re an Investors in People Platinum accredited organisation, one of only a handful in Scotland.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Shortlist
This vacancy has now closed

Quantity Surveyor

  • Full time
  • £36,623 – £39,731
  • Edinburgh, Inverness, Flexible - Homeworking with site visits until restrictions are eased, remote working will also be considered
  • Closing 28th February 2022

Are you a Surveying professional passionate about tackling the climate emergency? Do you want to be part of Changeworks – Scotland’s leading environmental charity delivering solutions for low carbon living?

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation projects working in homes across Scotland. You will work within the Technical Directorate to deliver domestic retrofit projects as the client’s representative carrying out procurement and commercial and contractual management ensuring projects are delivered to budget and to a high standard.

About you

You will understand the complexities of procurement, contractor valuations, change management and budget control helping successfully deliver multi-faceted housing retrofit projects driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

Benefits

We offer a wide range of staff benefits including flexible working an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. Changeworks is committed to learning and development for our staff as a priority and has a wealth of policies in place to support you at work. We’re an Investors in People Platinum accredited organisation, one of only a handful in Scotland.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Shortlist
This vacancy has now closed

Digital Marketing & Social Media Executive

  • Full time
  • £26,609 – £29,461
  • Edinburgh - Homeworking until restrictions are eased, remote working will be considered
  • Closing 7th March 2022

Do you have proven experience of delivering digital communications to engage audiences? As our Digital Marketing & Social Media Executive you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life. Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals:

  • Accelerate the improvement of energy efficiency of buildings
  • Effectively deploy renewable and low carbon solutions
  • Deliver an integrated community approach to low carbon living
  • Reduce fuel poverty

About the team

Our new Digital & Marketing Communications team has been established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation as a thought leader and expert, increasing our profile and driving more people to adopt a low-carbon life.

About the role

The postholder will ensure Changeworks engages effectively with our stakeholders, funders, customers and the general public through increased social media activity and as part of the wider digital marketing function. You will use your excellent communication skills to develop and deliver engaging content that is relevant to our diverse audiences.

This is an exciting opportunity for a creative and driven communicator to take the lead on the paid and organic functions of our social media channels, as well as helping to take Changeworks’ email marketing to the next level. As Changeworks looks to expand its work and reach, this new role will support us is in building engagement and awareness of Changeworks’ role in Scotland’s environmental sector.

The postholder will drive our digital campaigns both organically, as well as deliver our paid advertising campaigns, and work alongside the wider marketing team to create innovative content to drive increased numbers of stakeholders and customers to the Changeworks website and its different functions. You’ll also have space to focus on automation and optimising our processes to drive performance.

About you

You will have experience of working in social media, including managing paid social campaigns across a number of social platforms. You will have relevant experience of B2C social media community management on behalf of a major brand, media owner or not-for-profit organisation.

You will have experience of placing online adverts via social media, paid search (PPC) and Google Ad campaigns as well as managing Google Grants, optimising performance to ensure we reach our audiences.

You will have experience planning and writing engaging digital content including managing video content creation (directly or through an agency or video producer). You’ll also have extensive experience of developing and delivering engaging social media content and communications across different channels with creative flair.

You will have used social media management and analysis tools to drive performance improvement.

You will be an outgoing and confident individual with excellent communication and organisational skills.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Top job! Centre Manager, Home Energy Scotland Highlands and Islands

  • Full time
  • £45,716 – £52,435
  • Inverness - Homeworking until restrictions are eased
  • Closing 9th March 2022

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and nowhere is that more apparent than our Home Energy Scotland service. Home Energy Scotland advice centres provide impartial, expert energy efficiency advice across the country through a variety of methods.

We are looking for a new leader for our advice centre in the Highlands and Islands. Someone with a passion for delivering a quality service and motivating a highly skilled team to achieve demanding targets. You will be a key driver of our work to decarbonise homes in Scotland and tackle the climate emergency and fuel poverty at this crucial time.

You will have proven experience in leading high performing successful teams, building strong strategic partnerships, managing people and cross team working. You will also demonstrate excellent communication skills at senior management, external stakeholder and employee levels.

The Centre Manager is responsible for delivering the Scottish Government-funded Home Energy Scotland advice centre contract in the Highlands and Islands on behalf of the Energy Saving Trust. You will ensure all targets, performance measures and reporting requirements are successfully met.

A sound knowledge of the Highlands and Islands area along with an ability to foster strong, collaborative partnerships is vital.

Changeworks delivers the Home Energy Scotland advice centres in both the Highlands and Islands and South East Scotland under contracts managed by the Energy Saving Trust. The Centre Manager will report to Changeworks’ Operations Director.

At Changeworks, we welcome and encourage applications from everyone.

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Inverness office (Fairways House, Fairways Business Park, Inverness) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Shortlist
This vacancy has now closed

Top job! Head of Community Engagement and Energy Advice Services

  • Full time
  • £45,716 – £52,435
  • Edinburgh or Inverness (hybrid working from home)
  • Closing 15th March 2022

Do you want to join an ambitious organisation committed to making an impact on the environment? We are looking for an experienced leader to manage our Community Engagement and Energy Advice Services Team and drive our work to tackle the climate emergency and alleviate fuel poverty.

About you

We need a leader passionate about community engagement, delivering quality service and motivating a highly skilled team to achieve demanding targets. You will have proven experience in developing, trialling and evaluating place-based solutions and are adept at building effective strategic partnerships, and nurturing funder relationships.

You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of the community engagement sector and of working in a grant-funded context is critical.

About the role

Our newly-formed Community Engagement and Energy Advice Services Team brings together two established teams to deliver place-based solutions, effective energy advice and volunteering support. The team will support Changeworks in our goal to contribute significantly to the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time.

The Head of Community Engagement and Energy Advice Service is responsible for developing and delivering our community engagement programmes and a number of grant-funded services aimed at reducing fuel poverty across Scotland. You will ensure all targets, performance measures and reporting requirements are successfully met. As we grow, you will accept into your portfolio, bed-in and scale, newly developed services.

This is a senior and strategically important role within Changeworks and the Head of Community Engagement and Energy Advice will report to Changeworks’ Operations Director.

Benefits

We offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

About Changeworks

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, centred around our energy advice and advocacy services. In response to the climate emergency, we’re going to do more, significantly increasing our reach through working with communities.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

At Changeworks, we welcome and encourage applications from everyone.

Shortlist
This vacancy has now closed

Top job! Head of Finance

  • Full time
  • £45,716 – £52,435
  • Edinburgh (with hybrid working from home)
  • Closing 22nd March 2022

Do you want to apply your financial skills to tackling the climate emergency?

We are looking for a talented financial professional to lead our finance function and support managers to drive our delivery.

About you

We need a talented financial professional with excellent communication skills, able to support and challenge senior managers. You will have proven experience in developing systems, in-depth financial analysis and account production and maximising the potential of accounting and supporting systems.

A qualified accountant who will manage a high-performing and growing team. You will regularly interact with senior colleagues, utilising your technical skills for the benefit of the wider organisation. You will be eager to apply your technical skills to making a difference to the planet and people in fuel poverty.

About the role

Changeworks has recently adopted a new strategic plan with a clear focus on growing our services which directly contribute to reducing Scotland’s carbon emissions from our homes. To support our expansion, we are strengthening our finance function by the appointment of a Head of Finance to ensure that we continue to operate sustainably as we grow in particular into more commercial work.

Our new accounting system, Microsoft Business Central goes live on 1 April 2022 and the Head of Finance will have the opportunity to maximise the potential of the system through ongoing targeted development.

As new services are developed the Head of Finance will have a key role in establishing systems and processes to support this expansion.

This is a senior and strategically important role within Changeworks: the Head of Finance will be a part of the senior management team and report to (and occasionally deputise for) the Finance and Resources Director.

Benefits

We offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holidays plus 9 public holidays per year.

About Changeworks

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, centred around our energy advice and advocacy services. In response to the climate emergency we’re going to do more, significantly increasing our reach through working with communities.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

At Changeworks, we welcome and encourage applications from everyone.

Shortlist
This vacancy has now closed

Service Development and Improvement Manager

  • Full time
  • £39,731 – £42,742
  • Edinburgh or Inverness (with hybrid working from home)
  • Closing 22nd March 2022

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for 35 years, and we need an experienced leader to help us shape our ambitious programme for the future. You will be at the forefront of developing brand new, customer-focused services and be able to directly trace your impact from conception to execution.

About you

We need a leader passionate about developing advice services that have a real impact on energy use in the home. Your start point will be the development of services alongside the PAS2035 retrofit standards, developing outwards into behaviour change services. You will have proven experience in developing, trialling and evaluating services and in customer journey definition work. You are adept at building effective strategic partnerships, and nurturing funder relationships.

You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of working in either a grant-funded or commercial delivery context is critical.

About the role

Changeworks is expanding to significantly impact the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time. To do this, the organisation needs to co-ordinate its activity around a common customer journey which will be the backbone to engagement, delivery, development, quality and reporting.

The Service Development and Improvement Manager is responsible for creating and championing Changeworks’ customer journey as well as for developing new energy advice services. You will build plans, collaborate with colleagues and ensure all targets, performance measures and reporting requirements are successfully met. This is a new role with significant potential to influence change.

This is a senior and strategically important role and the Service Development and Improvement Manager will report to Changeworks’ Operations Director.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

HR Assistant

  • Full time
  • £19,267 – £20,609
  • Edinburgh (hybrid working from home)
  • Closing 28th March 2022

The ideal candidate and the role

We have an exciting opportunity for a talented and enthusiastic HR Assistant to join our team. You may already be working in HR or looking for an opportunity to join a busy HR team at assistant level. You will support the provision of an excellent HR service to Changeworks, providing a high standard of administration and assisting with a wide range of HR activities and projects. You will be motivated and a great team player with strong organisational skills.

HR experience will be an advantage, but we will also consider applications from talented general administrators who can explain transferable skills.

This will be a Hybrid role. The office base will be in Edinburgh, and the successful candidate will be expected to attend the office around 2 days per week in line with the HR team plan which may change from week to week.

About Changeworks

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, centred around our energy advice and advocacy services. In response to the climate emergency, we’re going to do more, significantly increasing our reach through working with communities.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

At Changeworks, we welcome and encourage applications from everyone.

In return you can expect

We will start to grow your knowledge of our HR policies and processes straight away. You will have on the job training and shadowing of other team members. Due to the nature of the role, training will be ongoing to ensure you are kept up to date with policy and process developments.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Senior Behaviour Change Consultant

  • Full time
  • £36,623 – £39,731
  • Edinburgh or Inverness office (hybrid working from home)
  • Closing 25th April 2022

Have you got experience in delivering and managing behaviour change? Do you want to use those skills to make a real difference and tackle the climate emergency?

Changeworks is looking for an expert in making behaviour change happen to join us on our mission to decarbonise homes across Scotland. You will be able to draw on a body of practical experience delivering and managing behaviour change initiatives, informed by an understanding of theory, and grounded by lessons learnt from wider initiatives. Whether your experience is community, consultancy, or academic, we want to hear from you.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation, and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer, too.

We’re a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver long-lasting behaviour change impacts alongside fabric improvements.

In this role you will be working across a diverse range of projects, both for Changeworks and external clients, in our busy and highly regarded consultancy team. You’ll be working across topics like energy efficiency, renewable technology, and fuel poverty.

We’re looking for someone who can lead and develop our behaviour change offering with strong organisational skills and a creative mindset to devise the innovative solutions we need. Alongside demonstrable experience of a variety of research techniques, you will have the skills to manage staff, deal with multiple tasks and meet deadlines.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Energy Advisor

  • Full time
  • £20,643 – £22,081
  • Edinburgh
  • Closing 25th April 2022

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Shortlist
This vacancy has now closed

Top job! Chief Executive

  • Full time
  • £85,000 – £100,000
  • Edinburgh (with hybrid working options)
  • Closing 16th May 2022

With over 35 years’ experience and expertise, Changeworks is Scotland’s leading environmental charity with a mission to deliver high-impact solutions to make low carbon life a positive reality for everyone.

Due to the current Chief Executive retiring after 14 years of successfully leading Changeworks, the organisation is now looking to appoint a successor.

This position presents an opportunity to have a significant impact and make a real difference in the fight against the climate emergency as Scotland moves towards its target of becoming net-zero by 2045.

Changeworks has a new ambitious strategy and needs an exceptional Chief Executive to drive the organisation forward.

Changeworks’ aim is to drive the decarbonisation of homes in Scotland, delivering improved energy efficiency and the installation of renewable and low carbon heating. One million homes need to convert to low-carbon heating systems, and energy efficiency needs to be improved in many more in order for Scotland to meet its target of an 80% reduction in emissions by 2030.

Changeworks is committed to a just transition to ensure that the solutions developed and delivered benefit all sectors of society, including those who are suffering from fuel poverty. The organisation works with a range of partners such as the Scottish Government, local authorities, housing associations, community groups and businesses.

Changeworks is seeking a dynamic, values-driven leader. The Chief Executive will support the Board in shaping the strategic direction and be responsible for directing the development of the strategy and business plan. Successful leadership of organisational growth and the transformation required to meet demanding targets will be vital.

Innovation, entrepreneurialism and strategic thinking are key to achieve Changeworks’ goals.

Partnerships are core to Changeworks’ delivery and the Chief Executive will be central in expanding stakeholder relationships with the Scottish Government, local authorities, housing associations and other partners. As the public face of Changeworks, and one of the leading voices in the Scottish environmental sector, the Chief Executive will seek to influence the operating environment, increase the profile of Changeworks and support other organisations to drive action.

The successful candidate for this role will:

  • Be a dynamic, values-driven individual committed to driving action to tackle the climate emergency
  • Have a strong track record in senior management with commercial acumen and a robust approach to risk management
  • Have experience of delivering growth, organisational transformation and change
  • Display entrepreneurial flair and the ability to build strong partnerships

Changeworks recognises that successful candidates may come from a range of different backgrounds and welcomes applications from across sectors.

Shortlist
This vacancy has now closed

Affordable Warmth Advisor

  • Full time
  • £23,504 – £25,791
  • Edinburgh (hybrid of home and office working)
  • Closing 3rd May 2022

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in June and July that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Administrative Advisor

  • Full time
  • £19,267 – £20,609
  • Edinburgh (hybrid of home and office working)
  • Closing 3rd May 2022

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking an Administrative Advisor to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The ideal candidate and the role

The successful candidate will be an enthusiastic individual with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

In return you can expect

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice as well as a City and Guilds qualification on Energy Efficiency in the home. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist
This vacancy has now closed

Retrofit Development Lead

  • Full time
  • £39,731 – £42,742
  • Edinburgh - Hybrid working between 36 Newhaven Road, Edinburgh and working from home
  • Closing 16th May 2022

Do you have proven experience of leading on the development of new services, engaging stakeholders and securing funding? Changeworks is establishing a new retrofit agency service to radically accelerate the energy efficiency of homes in Scotland – and we need someone to lead the way.

As our Retrofit Development Lead, you will play an important role in working with stakeholders to develop an innovative new model for supporting homeowners to make their homes warmer and easier to heat.

About the role

This is a new role to develop, launch and scale a retrofit agency for Scotland to support homeowners to decarbonise their homes. This is a model that is tried and tested elsewhere but has not yet flourished in Scotland. There is substantial market need and stakeholder support to develop the model.

You will work closely with colleagues from across the organisation to leverage our experience, expertise and relationships to develop and evolve this model. You will take a lead role in engaging stakeholders, building support, securing income, leveraging our expertise to bring this concept into life.

The role sits with the new Strategic Development and Communications team, a new team to transform the way Changeworks engages with our audiences and leads on developing innovative services in line with our strategy to decarbonise homes in Scotland.

About you

Ideally you will have an entrepreneurial mindset having developed new services and iteratively developed services that you have managed. You will be a self-starter with confidence to engage a wide variety of stakeholders from local government to homeowners. Ideally you will have experience of leading on business development and securing funding to drive growth and evolution.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low-carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our strategy has five goals:

• Identify and engage households across Scotland to take action to decarbonise their homes

• Support households to install energy efficiency and low carbon heating systems to decarbonise their homes

• Innovate delivery models and solutions for heat and energy systems for homes

• Accelerate decarbonisation through research, evaluation, dissemination and influencing

• Grow the capacity and capability of Changeworks to rapidly scale impact

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

This role will be based out of our office at 36 Newhaven Rd, Edinburgh we operate a hybrid model that would see you working an average of two days per week from the office and three days from home.

Shortlist
This vacancy has now closed

Service Development and Improvement Manager

  • Full time
  • £41,916 – £45,093
  • Edinburgh or Inverness (with hybrid working from home)
  • Closing 24th May 2022

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for 35 years, and we need an experienced leader to help us shape our ambitious programme for the future. You will be at the forefront of developing brand new, customer-focused services and be able to directly trace your impact from conception to execution.

We need a leader passionate about developing advice services that have a real impact on energy use in the home. Your start point will be the development of services alongside the PAS2035 retrofit standards, developing outwards into behaviour change services. You will have proven experience in developing, trialling and evaluating services and in customer journey definition work. You are adept at building effective strategic partnerships, and nurturing funder relationships.

You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of working in either a grant-funded or commercial delivery context is critical.

Changeworks is expanding to significantly impact the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time. To do this, the organisation needs to co-ordinate its activity around a common customer journey which will be the backbone to engagement, delivery, development, quality and reporting.

The Service Development and Improvement Manager is responsible for creating and championing Changeworks’ customer journey as well as for developing new energy advice services. You will build plans, collaborate with colleagues and ensure all targets, performance measures and reporting requirements are successfully met. This is a new role with significant potential to influence change.

This is a senior and strategically important role and the Service Development and Improvement Manager will report to Changeworks’ Operations Director.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Shortlist