Within Versus Arthritis, this role is known as Young People and Families Worker.

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process Versus Arthritis will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Summary

Are you:

Passionate about improving the lives of children, young people and their families?

Experienced at creating inspiring programmes and offering life-changing one-to-one support?

Committed to putting children and young people at the heart of decision-making?

If so, then come join our team!

About the role

We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. This role will be based in Glasgow but will support service delivery across Scotland and the UK.

As the Artistic Lead for Young People & Families, you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and - most importantly - young people to plan, deliver and evaluate a quality support offer locally and nationally.

You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to deliver self-management art-based activities on a variety of topics from sleep management to self-advocacy.

You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content and residential events. You will act as the bridge between young people, their families and professionals. You will support young people during the pivotal transition from paediatric to adult services and life, making sure it is a time of empowerment and growth.

Key requirements

Essential:

Experience of working within the third and/or public sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of young people.

Ability to develop an artistic vision and framework for a self-management based arts programme of events, activities and opportunities, involving young people with arthritis as co-design partners.

Understanding the importance of self-management and experience of delivering interventions to people living with long-term conditions. Experience of taking a person-centred approach when providing support.

Experience of using a community development/youth work and participatory art approach to co-design and deliver a quality project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.

Knowledge and experience of safeguarding and safe working policies and procedures.

Experience of basic project skills, including supporting evaluation work, writing reports, developing project proposals and managing activity budgets.

About us

There are 20.3 million people living with arthritis and MSK conditions in the UK. That’s one in three people, many who live in pain every single day. The impact is huge as the condition intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of aging or shrugged off as ‘just a bit of arthritis’. We don’t think that this is ok. Versus Arthritis is here to change that.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

We are looking for two Development Officers who are passionate, motivated and enthusiastic individuals to take up an exciting new role to help us develop and shape the work Versus Arthritis does in local communities. Working as part of a small team of staff and volunteers based in Argyll & Bute, you will take a lead role in delivering our pilot project - Together Versus Arthritis – Keeping Connected in Argyll & Bute.

Our pilot in Argyll & Bute has been awarded funding via the National Lottery Communities Fund (NLCF) and together we aim to reach more people with arthritis, create new local peer-support groups, deliver self-management information and support, gather new insight, and raise awareness around arthritis and musculoskeletal conditions and link to and develop local community networks.

The Development Officers will be responsible for working with existing partners and volunteers and looking to develop and support new local networks of people, professionals, and organisations - building strong, lasting relationships within the community, people with arthritis, current and future volunteers, community and voluntary organisations, researchers and health and social care partners. This includes working closely with other teams to identify, recruit, train, and support volunteers to support this work.

You will also work alongside colleagues working in the other UK pilot sites, supported by our services team and the central Together Versus Arthritis project team.

What we are looking for

To be successful in the role, you will be committed to Versus Arthritis values and behaviours and have relevant experience and demonstrable ability:

Experience of community development approaches including co-production and co-design and involving people with lived experience in decision making.

Develop and support a regular network forum with your Local Touchpoint volunteers offering a “Community of Practice” approach.

Knowledge of self-management and how to support people to actively manage their wellbeing through development of sustainable local opportunities for people to come together, in person and online.

Benefits: Read more about what we offer

Travel:Frequent travel across specified areas in Argyll & Bute, some travel to Versus Arthritis offices in Glasgow and England as required.

We are looking for a Development Officer who is a passionate, motivated and enthusiastic individual, to take up this role to help us develop and shape the work Versus Arthritis does in local communities. Working as part of a small team, Senior Area Coordinator, full time Development Officer and volunteers based in Argyll & Bute, you will take a lead role in delivering our pilot project - Together Versus Arthritis – Keeping Connected in Argyll & Bute.

Our pilot in Argyll & Bute has been awarded funding via the National Lottery Communities Fund (NLCF) and together we aim to reach more people with arthritis, create new local peer-support groups, deliver self-management information and support, gather new insight, and raise awareness around arthritis and musculoskeletal conditions and link to and develop local community networks.

The Development Officer will be responsible for working with existing partners and volunteers and looking to develop and support new local networks of people, professionals, and organisations - building strong, lasting relationships within the community, people with arthritis, current and future volunteers, community and voluntary organisations, researchers and health and social care partners. This includes working closely with other teams to identify, recruit, train, and support volunteers to support this work. Although this role is across Argyll & Bute this Development Officer will have specific responsibilities for Cowal, Bute, Helensburgh & Lomond areas.

You will also work alongside colleagues working in the other UK pilot sites, supported by our services team and the central Together Versus Arthritis project team.

Benefits: Read more about what we offer

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary

We are recruiting for our award-winning Young People and Families Service. This role will deliver our one-to-one clinic work embedded in the multidisciplinary team at Glasgow Royal Children’s Hospital as well as our peer support self-management events alongside our team of youth volunteers.

About the role

We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. The role will be based in Glasgow but will support service delivery across Scotland and the UK.

As a Young People & Families Worker you will work with colleagues, partners, health care professionals, schools, volunteers, families, and most importantly young people to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally.

Using a community development/youth work approach you’ll put children and young people at the centre of decisions about their journey. Using youth accessible approaches, you will help young people build their confidence, make friends, and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to co-deliver self-management activities on a variety of topics from sleep management to self-advocacy.

You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content, and residential events. You will act as the bridge between young people, their families, and professionals –especially in health care settings where you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs in a relatable and youth friendly style as young people learn to live well with their condition. You will support young people during the pivotal transition from paediatric to adult services and life, making sure it is a time of empowerment and growth.

Key requirements

Essential:

• Experience of working within the third and/or public sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of young people.
• Understanding the importance of self-management and experience of delivering interventions to people living with long-term conditions. Experience of taking a person-centred approach when providing support.
• Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.
• Knowledge and experience of safeguarding and safe working policies and procedures.
• Experience of basic project skills, including supporting evaluation work, writing reports, developing project proposals and managing activity budgets.
• Excellent communication and interpersonal skills, and evidence of good relationship management with a wide range of stakeholders.
• Good IT skills; thorough working knowledge of MS Office Suite especially Outlook, Word, Excel and PowerPoint. Digital working skills including experience of using databases.
• Sound organisational and time management skills and the ability to prioritise workload effectively.
• Understanding of the importance of diversity, inclusion, and accessibility.
• Willingness to travel across the UK as required to attend meetings and events with a willingness to attend occasional weekend events and meetings.

Desirable:

• Knowledge and understanding of arthritis and other musculoskeletal (MSK) conditions.
• Understanding of the ‘Social model of disability.’
• Experience of using /delivering over virtual communication platforms; Microsoft Teams, Zoom, social media etc.

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary

We are recruiting to our award-winning Young People and Families Service. This role will deliver our one-to-one clinic work embedded in the multidisciplinary team at Edinburgh Children’s Hospital, as well as our peer support self-management events alongside our team of youth volunteers.

About the role

We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. The role will be based in Edinburgh but will support service delivery across Scotland.

As a Young People & Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and most importantly young people to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally.

Using a community development/youth work approach you’ll put children and young people at the centre of decisions about their journey. Using youth accessible approaches, you will help young people build their confidence, make friends, and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to co-deliver self-management activities on a variety of topics from sleep management to self-advocacy.

You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content, and residential events. You will act as the bridge between young people, their families and professionals – especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs in a relatable and youth friendly style as young people learn to live well with their condition. You will support young people during the pivotal transition from paediatric to adult services and life, ensuring it is a time of empowerment and growth.

Key requirements

Essential:

• Experience of working within the third and/or public sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of young people.
• Understanding the importance of self-management and experience of delivering interventions to people living with long term conditions. Experience of taking a person-centred approach when providing support.
• Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.
• Knowledge and experience of embedding safeguarding and safe working policies and procedures.
• Experience of basic project skills, including supporting evaluation work, writing reports, developing project proposals and managing activity budgets.
• Excellent communication and interpersonal skills, and evidence of good relationship management with a wide range of stakeholders.
• Good IT skills; thorough working knowledge of MS Office Suite especially Outlook, Word, Excel and PowerPoint and digital working skills including experience of using databases.
• Sound organisational and time-management skills and the ability to prioritise workload effectively.
• Understanding of the importance of diversity, inclusion, and accessibility.
• Willingness to travel across the UK as required to attend meetings and events, and to attend occasional weekend events and meetings.

Desirable:

• Knowledge and understanding of arthritis and other musculoskeletal (MSK) conditions.
• Understanding of the ‘social model of disability.’
• Experience of using/delivering over virtual communication platforms; Microsoft Teams, Zoom, social media etc.

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary

We are recruiting for our award-winning Young People and Families Service. This role will lead the delivery of our participatory, self-management UK arts programme, alongside our team of amazing young volunteers. You’ll organise and curate an annual exhibition to raise awareness of the impact of rheumatic conditions on young people and their families. And you’ll help to deliver our one-to-one youth work embedded in the multidisciplinary team at Aberdeen Royal Infirmary.

About the role

We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. The role will be based in North East Scotland but will support service delivery across Scotland and the UK.

As a Young People & Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and most importantly young people to co-plan, deliver and evaluate a high-quality, holistic support offer locally and nationally. Using a community development/youth work approach, you’ll put children and young people at the centre of decisions about their journey and our service offer.

Using youth accessible approaches, you will help young people to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to co-deliver self-management activities on a variety of topics from sleep management to self-advocacy. You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content and residential events.

You will act as the bridge between young people, their families and professionals – especially in healthcare settings. Here you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs in a relatable and youth-friendly style as young people learn to live well with their condition. You will support young people during the pivotal transition from paediatric to adult services and life, ensuring it is a time of empowerment and growth.

Key requirements

Essential:

· Experience of working within the fields of youth/community development work, especially within the arts as a subject expert.

· Understanding the importance of self-management and experience of delivering interventions to people living with long term conditions - especially arts-based interventions. Experience of taking a person-centred approach when providing support, with a passion for improving the lives of young people.

· Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.

· Knowledge and experience of embedding safeguarding and safe working policies and procedures.

· Experience of leading a project with project management skills including; supporting evaluation work, writing reports, developing project proposals, managing activity budgets and cascading learning and development to a team of staff/volunteers.

· Experience of working directly with artists and curators. Translating artistic plans into reality, as well as knowledge of contemporary visual art practice, culture, networks, curation and social engagement approaches.

· Excellent communication and interpersonal skills, and evidence of excellent relationship management with a wide range of stakeholders.

· Good IT skills; thorough working knowledge of MS Office Suite especially Outlook, Word, Excel and PowerPoint and digital working skills, including experience of using databases.

· Experience of workload planning including event management, especially within the arts, including experience of exhibition delivery. Sound organisational and time-management skills and the ability to prioritise workload effectively.

· Understanding of the importance of diversity, inclusion, and accessibility.

· Willingness to travel across the UK as required to attend meetings and events, which may occasionally be on a weekend.

Desirable:

· Knowledge and understanding of arthritis and other musculoskeletal (MSK) conditions.

· Understanding of the ‘Social model of disability.’

· Experience of using /delivering over virtual communication platforms; Microsoft Teams, Zoom.

· Degree or related qualification in the arts.

· Good understanding of the social, health, emotional, economic impacts of the arts and arts based self-management.

Through our Diversity and Inclusion Strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary

Working closely with the Head of UK Delivery and colleagues across the four nations, you will put impact and evaluation at the heart of your work, to deliver our service and support activities. Working with funders, commissioners and community partners, this is a key role to support pathways for patients in Scotland.

About the role

You will be the operational lead for Scotland, line-managing a team of Regional Officers in delivering and developing a consistent four nations approach to supporting people with Arthritis and MSK conditions.

Key requirements

• Supporting delivery of our strategy in Scotland, alongside day-to-day team management, representing and championing the breadth of service provision of our cross-organisational working groups.
• You will provide effective operational management to achieve high levels of performance within a framework of continuous improvement, and ensuring services are delivered with excellence through well-trained volunteers.
• Sharing insight and learning across the four nations to align approaches as appropriate and working collaboratively to define and develop support through external partnerships.
• An understanding of the external environment we work with in NHS and local authorities, and an ability to identify opportunities for the charity to support people with MSK conditions including arthritis.
• Identify and maximise funding opportunities, working closely with fundraising colleagues to develop funding and grant submissions and plan for long-term needs and financial resilience at a service level.

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Summary

We are recruiting to our award-winning Young People and Families Service. This role will deliver our one-to-one clinic work embedded in the multi-disciplinary teams across Scotland, as well as our peer support self-management events alongside our team of youth volunteers.

About the role

We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. The role will support service delivery across Scotland.

As a Young People & Families Worker, you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and - most importantly young people - to co-plan, deliver and evaluate a high-quality, holistic support offer locally and nationally.

Using a community development/youth work approach, you’ll put children and young people at the centre of decisions about their journey. Using youth accessible approaches, you will help young people build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to co-deliver self-management activities on a variety of topics from sleep management to self-advocacy.

You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content and residential events. You will act as the bridge between young people, their families and professionals – especially in healthcare settings, where you will play a unique role working collaboratively with multidisciplinary teams to meet a range of needs in a relatable and youth friendly style as young people learn to live well with their condition. You will support young people during the pivotal transition from paediatric to adult services and life, ensuring it is a time of empowerment and growth.

Key requirements

Essential:

• Experience of working within the third and/or public sector, preferably within the fields of youth/community development work and/or health and social care - with a passion for improving the lives of young people.
• Understanding the importance of self-management and experience of delivering interventions to people living with long-term conditions. Experience of taking a person-centred approach when providing support.
• Experience of using a community development/youth work approach to co-design and deliver a quality service/project that is inclusive, inspiring and makes a difference. Engaging colleagues, funders, supporters and partners to make it happen.
• Knowledge and experience of embedding safeguarding and safe working policies and procedures.
• Experience of basic project skills, including supporting evaluation work, writing reports, developing project proposals and managing activity budgets.
• Excellent communication and interpersonal skills, and evidence of good relationship management with a wide range of stakeholders.
• Good IT skills; thorough working knowledge of MS Office Suite especially Outlook, Word, Excel and PowerPoint and digital working skills including experience of using databases.
• Sound organisational and time-management skills and the ability to prioritise workload effectively.
• Understanding of the importance of diversity, inclusion, and accessibility.
• Willingness to travel across the UK as required to attend meetings and events, and to attend occasional weekend events and meetings.

Desirable:

• Knowledge and understanding of arthritis and other musculoskeletal (MSK) conditions.
• Understanding of the ‘social model of disability.’
• Experience of using/delivering over virtual communication platforms; Microsoft Teams, Zoom, social media, etc.

Through our Diversity and Inclusion Strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process Versus Arthritis will undertake safer recruitment practices and relevant checks to help make sure applicants are suitable to work with children, young people and vulnerable adults.

Summary

This role will lead on the delivery of our activity in the Argyll and Bute area. The post-holder will identify opportunities and partnerships who we can deliver our support services through and to.

They will also support our volunteers, as well as our communities, to deliver services as per the local funding requirements.

As the ‘go-to’ person for Versus arthritis in a defined community, the Regional Officer will ensure our innovation and programme of work are implemented locally.

They will be enthusiastic about building local networks and bringing people together.

This role will require willingness to travel across the UK as required, to attend meetings and events and to attend occasional weekend events and meetings.

About the role

It's about knowing your local area and building opportunities to deliver services and support in a community

• •Develop new opportunities for delivery of services to a variety of audiences.
• Support volunteers to deliver services and identify training needs within a specific area.
• To deliver high-quality support services ensuring all policies including safeguarding are applied.
• Lead on the monitoring and evaluation of our services, in order to meet obligations and evidence impact.
• Ensure Equality, Diversity and Inclusion are at the forefront of our delivery and that we are reaching under-represented groups.

It's about developing networks

• Build and establish relationships with local partners and organisations including; third sector and NHS.
• To build excellent working relationships and partnerships with local organisations across voluntary, statutory, and private sectors, to maximise reach and embed services locally.
• Assist local networks to promote and deliver services
• It’s about keeping our knowledge relevant
• Attending training and development events to help support the charity and your own development.
• Undertake any other duties reasonably requested in order to support UK Delivery and ensure adequate cover is provided.
• To take a pro-active approach and responsibility for the wellbeing and safeguarding of vulnerable adults and young people

Key requirements

• Experience of speaking to or providing information to individuals on a 121 or group basis.
• A passion for working with volunteers, which includes excellent volunteer development, training, and support.
• Ability to motivate, engage and involve volunteers and external stakeholders across a local area.
• Excellent communication and interpersonal skills to a variety of people.
• Good IT skills: thorough working knowledge of MS Office Suite especially Outlook, Word, Excel, PowerPoint, and MS Teams and the ability to use databases.
• Sound organisational and time management skills and the ability to prioritise workload effectively.
• Understanding of the importance of diversity, inclusion, and accessibility.
• Ability to work autonomously using initiative and an understanding of the challenges associated with remote homeworking.

Benefits: Read more about the excellent benefits we offer on our website

Travel: Frequent travel around Argyll and Bute and occasionally to other offices.

Through our Diversity and Inclusion Strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process Versus Arthritis will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Summary

This is an exciting opportunity to join our regional team who are passionate about delivering high-quality services and support to people with arthritis. The role is part of our UK Delivery team within our Services and Influencing Directorate and works alongside our Scotland team. Working collaboratively with volunteers and partners, you will play a key role in delivering activities within the Central Scotland area.

About the role

Leading on delivery of our activity in the Central Scotland area, you will identify opportunities and partnerships we can deliver our support services to and through.

Supporting our committed and enthusiastic volunteers, you will lead delivery of services in communities across the area, aligned to funding conditions.

As the ‘go-to’ person for Versus Arthritis across the region, you will ensure our innovation and programmes of work are implemented locally. You will be confident in building local networks and bringing people together. We will train and support you to:

• Talk to people about their condition.

• Give people information about how they can self-manage their condition at home.

• Help people understand treatment options and support available to them from Versus Arthritis and in their local area.

This role will require willingness to travel across Scotland as required, and to attend occasional weekend events and meetings.

Key requirements

You will be able to:

• Commit to the Versus Arthritis values and behaviours.

• Provide excellent communication and interpersonal skills, and evidence of excellent relationship management with a wide range of stakeholders.

• Work autonomously using your own initiative, with the ability to motivate, engage with and involve volunteers and external stakeholders across the area.

• Provide sound organisational and time-management skills, with the ability to prioritise workload effectively.

• Demonstrate knowledge of safeguarding in service provision, with a proactive approach for the wellbeing of vulnerable adults and children.

Through our Diversity and Inclusion Strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process Versus Arthritis will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

About the role

We are looking for an enthusiastic and proactive individual to join each of our nations teams as an Administrator. This is a new and exciting role for someone who is self-motivated, well-organised and able to work with minimum supervision to support the nation based team by providing high-quality, efficient and effective administrative support. In this role you will also work with our Facilities team, managing our local office site to meet the needs of an agile and flexible workforce.

Supporting the Facilities Managers for property and health and safety matters, you will manage routine and minor projects and activities, maintaining key documents in accordance with legal requirements and good practice.

As the first point of contact in the nation office, you will provide a customer-centered welcome when dealing with visitors and contractors.

You will provide administrative support as required, typically with finance administration and in researching and booking event venues, raising purchase orders and ensuring events can run smoothly.

Key requirements

• Excellent demonstrable customer service approach, and the ability to remain calm and professional at all times.
• Experience working in a similar support role, maintaining or developing processes to enhance the customer experience and meet regulatory requirements.
• Knowledge and awareness of Health and Safety, Safeguarding and GDPR, knowing when to escalate issues.
• Enthusiastic, flexible and collaborative approach, to work effectively with local team and across the wider organisation.
• Excellent planning and organisation skills, with good attention to detail.
• Excellent knowledge of MS Office applications, especially Word and Excel.
• Strong empathy for the needs of volunteers, people with arthritis and colleagues (particularly home based).

Are you:

• Passionate about improving the lives of children, young people and their families?
• Experienced at creating inspiring programmes and offering life-changing one-to-one support?
• Committed to putting children and young people at the heart of decision-making?

If so, then come join our team!

We are looking for dynamic, creative, innovative team players to join our Young People and Families Service in Scotland. This role will be based in Glasgow/Aberdeen, but will support service delivery across Scotland and the UK.

As a Young People & Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, families and - most importantly - young people to plan, deliver and evaluate a quality support offer locally and nationally.

You will help young people living with arthritis to build their confidence, make friends and achieve their personal goals. This will be achieved by providing one-to-one support, creating peer networks and working with volunteers to deliver self-management activities on a variety of topics from sleep management to self-advocacy. You’ll also co-design an exciting programme of social events, youth voice opportunities, digital content and residential events. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary teams. You will support young people during the pivotal transition from paediatric to adult services and life, making sure it is a time of empowerment and growth.