Age Scotland
Age Scotland

Charity registered in Scotland SC010100

Age Scotland is an independent charity working in Scotland dedicated to improving the later lives of everyone on the ageing journey.


Current vacancies

Information Support Officer

  • Full time or Part time
  • £17,250
  • Based in Edinburgh
  • Closing 4th November 2018

Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

We support and enable more than 1100 community groups across Scotland, provide information and advice through our free helpline and publications, tackle loneliness and isolation with our Community Connecting Service and much more.

We work to influence policy makers and run campaigns to make Scotland the best place in the world to grow older.

Will you help us to achieve this by becoming a member of our team?

We are currently recruiting Information Support Officers to work in our Helpline. The successful post holders will be responsible for providing an exemplary ‘First Port of Call’ service in a Helpline environment with inbound and outbound contact, providing Information and Friendship to older people living in Scotland, their families and carers. You will also provide cover and support to other telephony services within Age Scotland.

We have the equivalent of 2xFTE posts available and are looking for effective communicators with a good understanding of issues affecting older people.

The posts will be based in Edinburgh, but you may be expected to occasionally travel throughout Scotland and the wider-UK.

Shortlist

Senior Telephone Adviser

  • Full time
  • £25,000
  • Based in Edinburgh
  • Closing 4th November 2018

Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

We support and enable more than 1100 community groups across Scotland, provide information and advice through our free helpline and publications, tackle loneliness and isolation with our Community Connecting Service and much more.

We work to influence policy makers and run campaigns to make Scotland the best place in the world to grow older.

Will you help us to achieve this by becoming a member of our team?

We are currently recruiting a Senior Telephone Adviser to work in our Helpline. The successful post holder will:

- deliver an Information, Advice & Friendship service for older people in Scotland, their carers, families and professionals primarily by telephone, email and letter.

- Act as Champion on agreed subjects.

- Share responsibility for case checking

- Support the AS Telephone Advisers.

We are looking for an effective communicator with a good understanding of issues affecting older people and the Ability to cope with the pressure of complex and emotionally demanding enquiries.

The post will be based in Edinburgh, but you may be expected to occasionally travel throughout Scotland and the wider-UK.

Shortlist
Closed vacancies
This vacancy has now closed

Telephony Manager

  • Full time
  • £34,000 – £37,000
  • Edinburgh
  • Closing 13th August 2018

Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

We support and enable more than 1100 community groups across Scotland, provide information and advice through our free helpline and publications, tackle loneliness and isolation with our Community Connecting Service and much more.

We work to influence policy makers and run campaigns to make Scotland the best place in the world to grow older.

Will you help us to achieve this by leading a team who will help drive forward our ambitious plans?

A new position has been created within our Telephone Services for a dynamic Telephony Manager to develop, manage and deliver a first class customer service for older people in Scotland, their families and carers.

We are looking for someone with recognised experienced of running, developing and managing telephone services across a variety of functions. A strong people manager, who can lead and motivate their team to achieve high quality delivery of service every day.

The post will be based in Edinburgh, but you may be expected to occasionally travel throughout Scotland and the wider-UK.

Shortlist
This vacancy has now closed

Top job! Director Charity Services

  • Full time
  • £50,000 – £56,000
  • Edinburgh
  • Closing 10th September 2018

Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.

We support and enable more than 1100 community groups across Scotland, provide information and advice through our free helpline and publications, tackle loneliness and isolation with our Community Connecting Service and much more.

We work to influence policy makers and run campaigns to make Scotland the best place in the world to grow older.

Will you help us to achieve this by leading our Charity Services department who will help drive forward our ambitious plans?

We are looking for an experienced senior manager to lead 4 high performing Charity Services teams. Working closely with our Chief Executive, and as part of the Senior Management Team, you will be instrumental in developing and delivering Age Scotland’s strategic objectives.

An experienced leader, you will have the ability to inspire and motivate your team, as well as developing and sustaining external relationships with government, statutory bodies, commercial and voluntary organisations.

A background in the not-for-profit or similar industry is desirable, however not essential.

The post will be based in Edinburgh, but you may be expected to occasionally travel throughout Scotland and the wider-UK.

Shortlist

Find out more about Age Scotland on Good HQ