Renfrewshire Citizens Advice Bureau
Renfrewshire Citizens Advice Bureau

Charity registered in Scotland SC001738

Renfrewshire Citizens Advice Bureau is an innovative advice charity providing holistic advice and support to our community.

Current vacancies

Help to Claim Helpline Adviser (Part-time; Fixed-term)

  • Part time
  • £24,861 pro-rata
  • Paisley (Hybrid)
  • Closing 30th September 2022

About the job

A Help to Claim Adviser (Universal Credit, further ‘adviser’) delivers a holistic advice and support service aimed at clients on completing their initial Universal Credit claim and supports them through to their first payment. This involves helping with the online forms, the evidence required, and verifying their identity online using telephone, web chat and video call.

The adviser will be expected to complete full holistic issue diagnostics, support with issues in scope of the project and any emergencies, then refer on to further services available to the client (such as drug and alcohol support). The adviser should maintain local connections with partner organisations and the DWP within their region.

The adviser will be line managed by their local bureau manager but will be operationally responsible to the Citizens Advice Scotland Operations Officer for providing their regional service and local knowledge. They will be required to liaise with the Operations Officer regarding their shifts, helpline coverage and holiday requirements.

Shortlist

Financial Capability/Numeracy Trainer (Part-time; Fixed-term)

  • Part time
  • £24,861 pro-rata
  • Renfrewshire (Hybrid)
  • Closing 30th September 2022

Role purpose: To deliver financial capability and numeracy training

Job Responsibilities: Delivering financial capability sessions in an interesting and engaging manner; covering debt prevention, money management and digital skills such as budgeting, using bank accounts, options for borrowing and saving, and dealing with debt.

Shortlist
Closed vacancies
This vacancy has now closed

Housing Adviser

  • Full time
  • £27,242
  • Renfrewshire
  • Closing 20th September 2021

Renfrewshire CAB is a trusted and well-respected organisation. It enjoys high levels of client satisfaction and the excellence of its training programme is widely recognised. Its volunteer workforce and paid staff are fully committed and strive, with limited resources, to provide the advice sought by thousands of clients each year.

Over the past year Renfrewshire CAB dealt with enquiries relating to a wide range of issues and obtained significant financial gains for clients.

We are currently recruiting for a Housing Adviser to join us 35 hours per week on a fixed term basis to 31st March 2023 (extension subject to continued funding).

Good interpersonal skills are essential and the post holder will be responsible for managing the service and developing the service to meet the needs of our community.

Shortlist
This vacancy has now closed

Employment Advice and Representation Project Officer

  • Full time
  • £27,242
  • Renfrewshire
  • Closing 20th September 2021

Renfrewshire Citizens Advice Bureau is an innovative advice charity providing holistic advice and support to our community.

Coronavirus and its impact on the economy has brought additional employment issues to the foreground. We are working hard to respond to current and future challenges, for which the advertised position is pivotal.

The successful candidate will have experience delivering employment advice and representation, and a good knowledge of existing welfare benefits and the debt relief mechanisms available in Scotland.

Good interpersonal skills are essential and the post holder will be responsible for managing the service and developing the service to meet the needs of our community.

RCAB is committed to equal opportunities both in service provision and employment.

Scottish Charity number: SC01738. Charity name: Renfrewshire Citizens Advice Bureau.

Shortlist
This vacancy has now closed

In-Court Adviser and Legal Advice Coordinator

  • Full time or Part time
  • £21,800 – £25,500
  • Renfrewshire
  • Closing 1st November 2021

Renfrewshire Citizens Advice Bureau is an innovative advice charity providing holistic advice and support to our community.

The Legal Clinic’s principal aim is to reach out across Renfrewshire and provide free legal advice and representation in the areas of employment, debt, housing, welfare rights, and public law.

We are currently recruiting for an In Court Adviser / Coordinator to join us on a fixed term basis to 31st March 2023 (extension subject to continued funding).

The role presents an excellent opportunity for someone with a keen interest in and understanding of the law to develop within a structured and multi-faceted service that includes both experienced lay advisers and representatives, and solicitor support.

Shortlist
This vacancy has now closed

Pension Wise Guidance Specialist

  • Full time
  • £26,000 – £30,000
  • Paisley and Hybrid Working
  • Closing 1st June 2022

Pension Wise is the free and impartial UK government service that offers people guidance on their defined contribution pension options.

You’ll be part of a service that has helped over 300,000 people by providing valuable, life changing and impartial guidance giving them the knowledge and confidence to make informed decisions about their options and obtain the best value from their pension. Working within our dedicated Pension Wise team, you’ll see positive and rewarding results for the people you help - Pension Wise is consistently rated very highly by service users.

You’ll be expected to supply accurate and relevant information and guidance on pension options and choices. Successful candidates will possess a good foundation knowledge of pensions law and practice, gained in a pensions role, as well as a thorough understanding of the range of pension products available to the UK consumer. You will also have a good understanding of the wider issues for those facing retirement and the ability to keep pace with changes to them.

We are currently recruiting for new Pension Wise Guidance Specialists to deliver appointments over the telephone and face-to-face. Successful candidates must be able to attend an online induction programme commencing in July 2022.

Shortlist