Glasgow’s Golden Generation
Glasgow’s Golden Generation

Charity registered in Scotland SC008200

Glasgow’s Golden Generation (GGG) has been supporting older adults across Glasgow since 1948. GGG’s vision is that no senior citizen will be forgotten or neglected when they reach old age, and that they will receive the support they need to live life as fully and independently as possible. The charity aims to decrease loneliness and isolation traditionally through the provision of four key services: 3 Day Care Centres offering transport, meals and activities, a face to face and telephone Befriending Service, a Welfare Service to help navigate the benefits system and 25 weekly Clubs with over 700 members. Most Service Users are over 80 years of age and would be described as ‘high risk’ and ‘vulnerable’, in that they would experience a rapid deterioration in physical and mental health without support. Approximately 80% of GGG Service Users are affected by Dementia and is a critical element of GGG’s work.

Closed vacancies
This vacancy has now closed

Digital Inclusion Officer

  • Part time
  • £25,000 pro-rata
  • Glasgow, Southside or North West (Some Home Working)
  • Closing 12th May 2021

Digital exclusion has always been an issue for older adults. Being able to get the cheapest utility deals, bid for more suitable social housing or simply find out about what is going on locally is something many of us take for granted. The COVID-19 health crisis has further highlighted the digital divide between those who have the means to access the resources and opportunities available on the internet and those who do not.

GGG Is excited to be focusing on a broad digital programme to combat Isolation and loneliness within older adults. The aims are to connect older people to each other, to access information and use of the GGG App -this has been newly formed and contains useful updates and entertainment.

This is a role within an expanding team (Including cross departmental working) which will deliver and test a range of existing and new initiatives while embedding the learning across our services.

This role Is suitable for a candidate who Is familiar with the charity sector, have strong IT skills, management skills and great training /communications skills.

Job Purpose

  • To support older adults to develop the skills and knowledge to use the internet. To access information and activities thus combating loneliness and isolation, while supporting the ability to remain independent and connected with friends, family, and wider community.
  • Deputy Management of digital related staff and departmental activity within: Communications, Befriending, Volunteering, Benefits Advice, Careline and Day Centres.
  • To develop solutions to the digital divide and identify participants for online activities and learning initiatives.
  • Training/coaching service users to use internet enabled devices in a group and/or 121 situations. e.g., tablet, iPad, iPhone etc.
  • Support the Digital Project Manager within the delivery of Digital Project's (GGG App updates and content).
  • To administer tablet project device records and user data adhering to GDPR requirements and policies.
  • To conduct questionnaires, surveys, and other data collection for evaluation of new and ongoing initiatives.

Responsible To – Digital Project Manager