Motherwell and Wishaw CAB
Motherwell and Wishaw CAB

Charity registered in Scotland SC009733

Motherwell and Wishaw Citizens Advice Bureau


Closed vacancies
This vacancy has now closed

PENSION WISE Guidance Specialist

  • Full time
  • £24,000 – £30,000
  • Motherwell
  • Closing 7th November 2018

Pension Wise is the free and impartial HM Government service providing guidance to people about their defined contribution pension options.

Motherwell & Wishaw CAB is currently recruiting 4 Guidance Specialists. Working as part of team, successful candidates will provide quality information and guidance to people over the telephone, helping them to make better choices about their pension options.

You will have proven knowledge of pensions’ law & practice gained in a technical pensions’ role coupled with a thorough understanding of occupational and personal pension products and wider retirement issues. Strong communication and skills and numerical ability are essential.

Successful candidates must be able to attend 6 days of induction training over 2 weeks in Glasgow commencing 3 December 2018.

To apply, please refer to the job description and provide a written statement that addresses how you meet the requirements of the role. You should include examples which demonstrate how you meet the requirements.

Shortlist
This vacancy has now closed

Money Advice Helpline Advisers x 2

  • Full time
  • £19,000 – £21,000
  • Motherwell
  • Closing 9th December 2018

The five North Lanarkshire Citizens Advice Bureaux (CAB) are working together to test a new multi-channel debt advice service to increase the number of people who can be helped with managing their debts. The money advice helpline adviser will play a key role in the delivery of the pilot project. This project aims to improve access to and the efficiency of debt advice services for people in North Lanarkshire. It will help inform how debt advice will be delivered in the future throughout Scotland. The two money advice helpline advisers are the first point of contact with clients who access the service through a dedicated helpline by phone and webchat.

Depending on the role, posts will be based in Airdrie, Bellshill, Coatbridge, Cumbernauld and Motherwell Citizens Advice Bureaux and candidates are invited to indicate their preferred location on the application forms. Please see the job descriptions for each post at cas.org.uk/vacancies

Shortlist
This vacancy has now closed

Money Advice Lead Officers x 5

  • Full time
  • £24,000 – £26,000
  • Airdrie, Bellshill, Coatbridge, Cumbernauld and Motherwell Citizens Advice Bureaux
  • Closing 9th December 2018

The five North Lanarkshire Citizens Advice Bureaux (CAB) are working together to test a new multi-channel debt advice service to increase the number of people who can be helped with managing their debts. The Money Advice Lead Officer will play a key role in the delivery of the pilot project. This project aims to improve access to and the efficiency of debt advice services for people in North Lanarkshire. It will help inform how debt advice will be delivered in the future throughout Scotland. Key to the project is the provision of high quality debt advice to clients who need a face-to-face service and are referred to Money Advice Lead Officers in each bureau in North Lanarkshire through a dedicated helpline based in Motherwell bureau.

Depending on the role, posts will be based in Airdrie, Bellshill, Coatbridge, Cumbernauld and Motherwell Citizens Advice Bureaux and candidates are invited to indicate their preferred location on the application forms. Please see the job descriptions for each post at cas.org.uk/vacancies

Shortlist
This vacancy has now closed

Money Advice Coordinators x 5

  • Part time
  • £16,000 – £18,000 pro-rata
  • Airdrie, Bellshill, Coatbridge, Cumbernauld and Motherwell Citizens Advice Bureaux
  • Closing 9th December 2018

The five North Lanarkshire Citizens Advice Bureaux (CAB) are working together to test a new multi-channel debt advice service to increase the number of people who can be helped with managing their debts. The North Lanarkshire Citizens Advice Bureaux (CAB) Debt Advice project aims to improve access to and the efficiency of debt advice services provided by the CAB service for people in North Lanarkshire. It provides a multi-channel service via phone, webchat, email and face-to-face, giving people choice of access. The project will help inform how debt advice will be delivered in the future throughout Scotland. Key to success is the smooth transfer of clients from phone to face-to-face services when needed. The Money Advice Coordinator supports clients and Debt Advice Lead Officers to help ensure the efficiency and effectiveness of the service.

Depending on the role, posts will be based in Airdrie, Bellshill, Coatbridge, Cumbernauld and Motherwell Citizens Advice Bureaux and candidates are invited to indicate their preferred location on the application forms. Please see the job descriptions for each post at cas.org.uk/vacancies

Shortlist