Charity registered in Scotland SC007983
The RBGE is an international centre of excellence in plant science and horticulture. It undertakes a wide educational programme for every stage in life, is one of Scotland’s leading tourist destinations, and is a centre for community engagement and recreation – connecting plants to people.
First and foremost, the Garden is a scientific institution focussed on understanding and conserving the world’s plant diversity. Its work on accelerating species discovery facilitates a wide range of conservation projects around the world, and its expertise in DNA sequencing provides important insights into plant evolution and ecology. This research is underpinned by one of the richest collections of wild plant species in the world, an herbarium containing three million preserved plant specimens and a highly acclaimed specialist library and archive.
The Royal Botanic Garden Edinburgh will celebrate its 350th anniversary in 2020, which offers an exciting opportunity for the fundraising and membership team. If you would like to play an important part in helping to improve the lives of people and the environment then this is the job for you.
We have an exciting opportunity to recruit a Development and Membership Administrator to increase RBGE’s fundraising capacity, and to provide a high standard of donor and customer care.
We are looking for a creative and dynamic individual who enjoys working collaboratively as part of a small tight knit team. You will be responsible for the accurate recording subscriptions on our donor database as well as processing purchase orders, dealing with membership correspondence and maintaining our donor and membership database using Raiser’s Edge. You will also assist the team with event planning programmes and manage logistics associated with events to the highest standard. As a highly organised individual, you should have good written, numerical and verbal communication skills and be computer literate. You must have sound administrative and organisational skills, and will need to have good attention to detail. Some flexibility may be required to assist with events in the evenings and weekends. Experience of working with Raiser’s Edge or similar CRM database is highly desirable.
We have an exciting opening for an experienced Operations and Database Officer who can work independently to support the creation and implementation of fundraising operations, to help maximise fundraising and membership income and improve efficiency across all income streams and provide assistance to the wider Development team.
You will manage all team database processes and systems to ensure they run smoothly as well as developing current systems to improve the efficiency of data entry. You will be responsible for inputting and updating all supporter information and associated donations onto the CRM system ensuring the accuracy and integrity of all records and provide monthly reports. Working with the Data Protection Officer you will also be responsible for the team’s regulatory compliance.
Candidates will need to have previous operations and database experience to support fundraising activities and have a good knowledge of UK charitable giving as well as fundraising codes of practice. You will need to be highly organised and have a good attention to detail. Candidates will also require good communication skills with the ability to summarise complex information with clarity, brevity and speed.