Drumchapel Citizens Advice Bureau is looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public, in particular older individuals. We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.

The successful candidate will demonstrate the skills and commitment to provide a quality of advice service to the community we serve. They will have a successful track record in a fast-paced CAB environment, communicating and liaising with various local organisations, delivering advice and information services to clients, and will have completed CAB adviser training.

We expect the candidate to be self-motivated, results driven; passionate about social justice, have excellent teamwork, communication and organisational skills, be computer literate with a commitment to continuous improvement.

They will have an understanding of the importance of excellent customer service and have a commitment to equality and diversity.

The role will be predominantly based at our office at 195c Drumry Road East, but outreach work and home visits are expected.

Drumchapel Citizens Advice Bureau is looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public. We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.

The successful candidate will demonstrate the skills and commitment to provide a quality of advice service to the community we serve. They will have a successful track record in a fast paced CAB environment, communicating and liaising with various local organisations, delivering advice and information services to clients, and will have completed CAB adviser training.

We expect candidate to be self-motivated, results driven; passionate about social justice, have excellent teamwork, communication and organisational skills, be computer literate with a commitment to continuous improvement.

They will have an understanding of the importance of excellent customer services and have a commitment to equality and diversity.

Drumchapel Citizens Advice Bureau (DCAB) are looking for dynamic individuals to join their Board of Directors and assist with the strategic direction and future development of the Bureau.

Drumchapel CAB is a leading information and advice provider in the Glasgow area. The Board is made up of people from a range of professional backgrounds and currently has vacancies for new members.

The Board is seeking applications from individuals residing in Glasgow postcodes. No board experience is necessary as full training will be given This is an ideal post for someone wanting to start their board career and to help drive a local advice service that is essential to the wellbeing of the local community.

The Board meets five times a year with meetings starting at 4pm. In addition, Directors are expected to attend Annual General Meeting.

Drumchapel Citizens Advice Bureau are seeking an enthusiastic person with good communication skills and the ability to work on their own initiative, to join our team.

This post will involve administration and reception duties. The successful candidate will have experience of dealing with the public; good organisation skills are essential, as is knowledge of computer systems and their applications. 1 years proven experience of administration/reception duties will be required.

Previous experience in a Citizens Advice bureau would be advantageous.

About the Role:

We are seeking a highly motivated and dedicated Project Development Officer to join our team at Drumchapel Citizens Advice. The ideal candidate will have a passion for funding proposal development and bid writing, as well as a strong desire to make a positive impact in their community. The successful candidate will be responsible for leading on the development and submission of funding proposals to a range of funders, including government bodies, charitable trusts, and corporate sponsors.

This role may be ideal for a recent University graduate who is looking to start a career in bid writing and funding proposal development, someone with transferable skills who wants a change or an experienced Project Development Officer.

Key Responsibilities:

• Understand the funding landscape and identify opportunities for funding

• Research and analyse funding opportunities and assess their alignment with the organization's goals and objectives

• Lead the development of funding proposals, including writing and editing text, gathering supporting materials, and coordinating with internal stakeholders

• Coordinate with external partners and collaborators as required

• Ensure all proposals are compliant with funder guidelines and meet Citizens Advice standards

• Work closely with the finance and monitoring and evaluation teams to ensure that budgets and impact statements are accurate and compelling

• Support the development and implementation of bid management processes and systems

• Keep abreast of the latest developments in funding and bid writing

Qualifications:

• University degree in a relevant field (e.g. English, Communications, Marketing) or relevant work experience

• Strong written and verbal communication skills

• Excellent attention to detail and ability to work to tight deadlines

• Ability to work independently and as part of a team

• Strong research and analytical skills

• Knowledge of monitoring and evaluation and budgeting for funding proposals would be advantageous otherwise full training will be provided.

• Experience working with a charity or non-profit organization would be advantageous but not essential

Help Drumchapel CAB make a difference in the community.

We are looking for a motivated, confident and experienced Business Development Officer to join our team to work with the manager, board and colleagues on developing new funding opportunities for the bureau. Good communication skills, ability to work under pressure and experience of successful fundraising are essential.

To secure the right candidate, we can arrange working hours flexibly within core CAB opening hours of 9-5, Monday to Friday and with some home working on hours to suit the candidate

Drumchapel Citizens Advice Bureau has expanded our embedded GP Welfare Rights Advice service. We are looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public. We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.

Advisers will be co-located in GP surgeries working face to face with clients (when restrictions ease) and will undertake casework. The successful candidates will be self-motivated, enthusiastic team members with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service. Good organisational skills are essential, as is experience in welfare benefits and money advice work and knowledge of computer systems and their applications.

The posts are subject to the receipt of a satisfactory PVG check.

Drumchapel Citizens Advice Bureau expanding our embedded GP Welfare Rights Advice service. We are looking for highly motivated individuals with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public. We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.

Advisers will be co-located in GP surgeries working face to face with clients (when restrictions ease) and will undertake casework. The successful candidates will be self-motivated, enthusiastic team members with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service. Good organisational skills are essential, as is experience in welfare benefits and money advice work and knowledge of computer systems and their applications.

The posts are subject to the receipt of a satisfactory PVG check.

Responsible to: Bureau Manager