Charity registered in Scotland SC015800
Edinburgh University Students' Association is looking to recruit a Welfare Adviser to join The Advice Place.
The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students Association. The service operates as a duty advice and appointment-based service and is currently based online, with the service available to users by phone, Microsoft Teams and email. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.
The successful candidate will also support with various outreach activities across outlying campuses and take part in Welcome Week and Open Day activities as a way of providing information about and promoting the Advice Place.
The successful candidate will be educated to degree level, with a working knowledge of the Higher Education system and current student issues. You will be able to demonstrate experience of delivering advice, information and advocacy on a range of sensitive or confidential issues, whilst experience of working within an academic/welfare environment would also be desirable.
At least 2 years’ experience within an advice/information or advocacy setting, or within a student union setting would be advantageous.
Excellent communication and interpersonal skills are essential, as is the ability to build and maintain good working relationships with staff, stakeholders and students.
Edinburgh University Students’ Association is an award-winning organisation, which exists to provide diverse services, representation, and welfare support to the community of over 37,000 students at the University of Edinburgh. By providing opportunities, helping to create change and offering support, we're here to help students get the most out of their time at Edinburgh. We have four venues around the University of Edinburgh campus – King’s Buildings, The Pleasance, Potterrow and Teviot Row House – which house our offices, cafés, bars, clubs, spaces for students to meet, study and socialise. We are a registered charity and all of the income we generate from our commercial activity goes back in to supporting our members.
Find out more about us here: eusa.ed.ac.uk/about.
Edinburgh University Student's Association has an exciting opportunity to join the Board of Trustees as a External Trustee
**Please note that the role of Trustee is an unpaid volunteer position**
The Trustee Board at the Students' Association has ultimate responsibility for ensuring good governance, and that the organisation has a clear purpose and strategy which it is fulfilling effectively. It is also responsible for the legal and financial health of the organisation, and sets future direction. As such, Trustees of Edinburgh University Students’ Association are collectively responsible for the legal and financial health of the organisation and for ensuring good governance
The role of the External Trustee is to utilise their personal and professional skills, experience and knowledge to support and assist the Students’ Association in developing and delivering its Mission, Vision and Values, and achieving its organisational goals. The External Trustee will be an active and contributing member of the Board at all levels, individually and collectively responsible for ensuring organisational compliance in all areas of legislation, policy and procedure, and ensuring that the Board reaches structured and sound decisions.
The Board of Trustees meets 5 times per year; Subcommittees of the Board generally meet 3-4 times per year. Additional communication may be required between meetings via email, and Board members will also be required to set time aside in advance of meetings to read all papers relating to meetings.
This is a great opportunity to be involved in the running of the Students’ Association during an exciting period of change
We are looking for applicants who share our passion for the student experience, with a keen interest in contributing to the effective governance and organisational development of the Students' Association. This is not a political position so candidates should apply based on their skills, experience and ability to carry out the role.
The ideal candidate will have proven, relevant senior professional/management experience, with an understanding and acceptance of the legal duties, responsibilities and liabilities involved in trusteeship. Previous experience of board membership and/or policy development would also be a distinct advantage.
Equally important is the commitment to supporting the work of the Students’ Association through participation in the Trustee Board. We are also looking for individuals who can demonstrate sound judgement, a creative and innovative approach, strong communication skills, and a 'can-do' attitude.
We are particularly keen to meet candidates with commercial and financial insight and experience, given our varied services and sites and competitive landscape in the heart of the city of Edinburgh
Please note that candidates cannot be currently employed at the Students' Association or the University of Edinburgh
For more detailed information about both the role and candidate requirements, please download the Trustee Candidate Pack below. Additionally, please don't hesitate to contact Sarah Purves (Director of Membership Support and Development) firstname.lastname@example.org if you have any additional questions about this role.
The Volunteering Service is open year-round and offers a variety of ways in which students can volunteer in the UK. The service also organises events, skills training, funding, awards and recognition, as well as provides support and advice to students to set up their own community projects.
The Volunteering Service is looking for an enthusiastic, creative, hardworking individual to assist the Volunteering Coordinator in maintaining and supporting the development and delivery of our service to student groups and individual students.
The Volunteering Service sits within the Student Opportunities Department which also provides support to student-led societies, Peer Learning and Support schemes, international students, and Global Students’ projects.
The Assistant will also provide support to wider Student Opportunities programs on student wellbeing, participation and professional development.
This role is normally based in our Edinburgh office and may involve being out and about on campus or attending meetings in other locations. As a result of the COVID-19 crisis, all staff are currently working from home and we would therefore expect the successful candidate to work from home initially. Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Attendance at the normal office base will be required in future.
The Student Opportunities Assistant will be approachable and well organised, with strong communication, interpersonal, IT and administrative skills. We are looking for someone who is friendly and confident, with a demonstrable enthusiasm for working alongside and supporting students.
A student focused individual with a consistently professional approach to their duties and keen attention to detail with a positive attitude towards the Students’ Association. A person with high expectations of themselves and others, who takes pride in their work and that of their team.
A strong commitment to the values of the organisation and a desire to make a positive contribution to those values and in delivering a genuinely world leading student experience for our student members.
Edinburgh University Students' Association is looking to recruit a Marketing Campaigns and Research Officer to join our Student Activities team.
The Students’ Association’s Marketing and Communications team works to increase engagement with, and sales of, the Association’s activities (both on and offline) through the creation and delivery of effective communications, marketing campaigns and initiatives.
The Marketing Campaigns and Research Officer is responsible for the planning, execution and evaluation of key marketing campaigns which pre-dominantly support our non-commercial departments and our Sabbatical Officers. These include, but are not limited to:
• #NoExcuse – our anti-sexual harassment campaign
• Mental Health and Wellbeing Week
• Student Awards
• Fight for the Night
• Give it a go – our Activities Week in January
• LGBT+ History Month
• Sabbatical Officer led campaigns
In addition to working on large annual campaigns, the Marketing Campaigns and Research Officer will support day-to-day promotion of our Student Opportunities (societies, volunteering, peer learning and support, and social enterprise), Representation and Democracy, and Advice Place services. The post-holder will also contribute to the delivery of organisation wide initiatives and campaigns, for example Welcome Week and Elections.
This position will also support the Director of Marketing and Communications with the creation of a new Research and Insight Strategy, and will take the lead on delivering that strategy.
The role demands a solid understanding of marketing principles, research methods, creative flair, up-to-date knowledge of current marketing trends and a professional approach to process, deadlines and internal client support.
The Marketing Campaigns and Research Officer is required to produce fast and accurate work, undertaken with a keen eye for detail, and work on multiple projects simultaneously.
This role requires an enthusiastic, confident, creative and organised individual with demonstrable marketing and research experience.
Candidates should be confident in working on multiple projects to tight deadlines, have excellent project management skills and an eye for detail.
Due to the often sensitive subject matter in the campaigns this post will lead on, candidates will ideally have an interest or some experience in working on the types of campaigns outlined in the job description. Please remember to outline in your application why these subject areas interest you.
It is anticipated this role will work remotely until January 2021.
Edinburgh University Students' Association is looking to recruit an Academic Advisor to join our Advice Place team.
The postholder will work as part of a small team providing expert advice and representation to students with academic queries, on a wide range of academic-related issues and processes, including academic misconduct, appeals, harassment, complaints and disciplinary processes.
They will also, as part of the Advice Place team, offer general advice (including welfare advice) as a duty adviser seeing drop in students, triaging and booking follow ups as necessary.
They will also undertake specialist casework as required.
Academic Adviser will be an exceptional and enthusiastic individual, who aspires to provide a professional and high quality service to our service users. They will be a student focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work.
Confident and competent, with demonstrable experience (typically at least 2 years) gained within a customer facing role, delivering high standards of customer service. The postholder will have proven experience of dealing with sensitive information and prioritising in a busy client facing role. Ideally, they will have worked in situations where they have been required to deal effectively and compassionately with customers who are distressed.
Edinburgh University Students' Association is looking to recruit a Student Opportunities Coordinator (International) to join our Student Opportunities team.
The Student Opportunities team focusses on supporting and developing a wide range of student-led activity: to ensure students have the opportunity to meet each other and have fun; to build community amongst our members; and to support their personal and professional development.
The Student Opportunities Coordinator (International) is responsible for supporting the development and delivery of our Global students portfolio through working directly with student groups and volunteers. Our offer aims to enhance the global experience for students at the University both at home and abroad. With students from over 140 countries, speaking 70 languages, there is a wealth of skills and cultural knowledge in our vibrant campus community. Through our projects, events and activities, we seek to encourage students to make the most of their time with us and become active global citizens.
This role will also work as part of a team on delivering support for a wider range of student groups, and will contribute to our overall objective of providing all students access to diverse, inclusive and innovative activities and developments, in order to enhance their student experience. The post holder will work to develop relationships with and support students from International and Multicultural Societies, as well our flagship Global Buddies and Tandem Programs. They will collaborate with colleagues within Student Opportunities and a variety of other teams across the Association, including planning for Welcome Week, international student celebrations and events, Give it A Go, Student Awards etc. The Student Opportunities team is situated within the wider Membership Engagement and People Development Directorate at the Students’ Association.
A friendly and competent individual with excellent organisational and interpersonal skills with a detailed understanding of international student engagement.
The post holder will be a personable and efficient individual with an eye for detail and the ability to lead projects independently and work collaboratively. They should be able to work with a range of students and staff stakeholders to help support the interests of students at the University of Edinburgh.