Linstone Housing Association
Linstone Housing Association

Charity registered in Scotland SC027454

Based in Linwood Renfrewshire, Linstone is a registered social Landlord and a charity that owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well as providing factoring services to a further 2000 owner occupiers.


Current vacancies

Housing Officer

  • Part time
  • £32,111 – £35,260 pro-rata
  • Renfrewshire
  • Closing 23rd November 2018

Linstone Housing Association was established in 1998. We currently own and manage approximately 1600 properties and also provide services to over 2000 owners, making Linstone one of the largest RSL’s in the Renfrewshire area.

Are you able to engage with customers and put them at the heart of everything you do? Have you a proven track record of delivering excellent customer service with a ‘can do’ attitude? Can you manage a challenging workload? Are you able to work well within a team but are also happy to use your own initiative?

If the answer is yes to all of the above – you could be the person for us.

We are seeking to recruit a highly motivated individual to join our Housing & Property Services Team. The successful candidate will be responsible for providing a comprehensive housing management service to our tenants and owners, dealing with anti-social behaviour, estate and tenancy management.

The ability to work accurately under pressure, prioritise work and meet deadlines is essential. Computer literacy and a flexible attitude are essential.

Applicants must hold a full current driving licence and have access to a car. A relevant housing qualification would be advantageous.

A Basic Disclosure Scotland check will be required for this post.

EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered.

Shortlist

Temporary Income Assistant

  • Part time
  • £27,457 – £30,016 pro-rata
  • Linwood
  • Closing 30th November 2018

Linstone Housing is seeking to recruit a Temporary Income Assistant to join our team to cover maternity leave. We are looking for an individual who is enthusiastic, innovative, hard-working and is committed to providing a high quality service to our residents. Based in the Income Department the post holder will be directly responsible for providing front line services to our tenants and owner occupiers with regards to rental and factoring debt along with also delivering an efficient factoring service to owners. This role will be challenging, varied and interesting with an excellent salary and conditions of service.

Based in Linwood Renfrewshire, Linstone is a registered social landlord and a charity that owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well as providing services to a further 2000 owner occupiers.

Reporting to the Income Manager and supporting the Income Officers, the duties will include direct contact with tenants, owners and external agencies both in person and by telephone. Setting up payment agreements to reduce arrears, monitoring agreements for missed payments and taking prompt action, processing of payments and other related administration duties. This post is also responsible for preparing and issuing accounts for factoring charges and dealing with factoring queries, changes in ownership, etc.

You will be required to work accurately under pressure, prioritise your workload and meet deadlines. Excellent computer skills and a flexible approach are also essential.

The successful applicants should be able to demonstrate:

  • Excellent interpersonal and communication skills both written and verbal
  • Excellent customer care skills and customer focused approach to service delivery
  • A self-motivated, enthusiastic and flexible attitude to tasks
  • An effective team player who can cope with a diverse workload, changing circumstances and demands
  • Strong IT expertise with good working knowledge of Microsoft applications
Shortlist
Closed vacancies
This vacancy has now closed

Linstone 20/20 Project Co-ordinator

  • Part time
  • £32,111 – £35,260 pro-rata
  • Linwood
  • Closing 31st July 2018

Linstone is a registered social landlord based in Linwood, Renfrewshire. We are a charity that owns and manages approximately 1,600 properties, providing affordable rented and supported housing as well as providing factoring services to a further 2,000 owner occupiers.

We have a vacancy for a Project Co-ordinator working to ensure the smooth delivery of the Linstone 20/20 project. The project and this role is part financed by the Scottish Government and European Social Fund through the Social Economy Growth Fund. The project has been shaped by the SIMD (Scottish Index of Multiple Deprivation) data, highlighting the need for more community cohesion in some of the areas most severely impacted by poverty and inequality in Scotland. A pilot programme undertaken at Belmar Court in Linwood has proven to be very successful and this model will be extended and rolled out to also develop Community Hubs in Johnstone Castle, Sandyflats and Kintyre areas in Renfrewshire.

Implementation of the Linstone 20/20 project will;

  • Reduce social isolation
  • Increase access to jobs and benefits
  • Provide local access to services through a welcoming Hub that can be used by like-minded organisations
  • Increase engagement with local people who will shape service provision
  • Assist these targeted communities to become more resilient
  • Increase community capacity to develop Linstone’s Wider Community provision

Main duties will include:

  • To oversee and manage the project on behalf of Linstone Housing Association
  • To supervise the activities and actions of the staff employed in the project to deliver the identified outcome activities
  • To ensure all activities have embeded measurement processes to regulary monitor and report on financial and non financial objectives throughout the project, including a project end report and a case study of successes
  • To regularly report on performance, using the monitoring indicators agreed with Scottish Government, to ensure quarterly draw down of funding to match project expenditure
  • To identify and foster local partner relationships to develop community initiatives
  • To ensure delivery and achievement of the outcomes of the project

The successful applicant should be able to demonstrate:

  • Excellent interpersonal, negotiation and communication skills, both verbally and in writing
  • Clear thinker and effective decision maker
  • Experience of line management or staff supervision
  • Excellent project management skills and the ability to deliver successful projects
  • Proven ability to develop, monitor, review and implement policies and procedures
  • Ability to develop and sustain good working relationships with external agencies and partners at appropriate external meetings including evening meetings
  • Experience of setting up management information and reporting systems
  • Proven ability to plan and manage a varied and challenging workload with minimal supervision
  • Numerate, IT and social media literate with a good knowledge of Microsoft Office (for example, Microsoft Word, PowerPoint, Publisher and Excel)
  • Commitment to providing a high quality customer centred service
  • Proven track record of achieving individual objectives and contributing to overall team performance
  • Effective problem solving and decision making skills
  • Experience of providing advice, training and support to other members of staff
  • Demonstrate an ability to assimilate, collate and analyse information quickly with attention to detail
Shortlist
This vacancy has now closed

Linstone 20/20 Youth Engager

  • Part time
  • £27,457 – £30,016 pro-rata
  • Linwood
  • Closing 31st July 2018

Linstone is a registered social landlord based in Linwood, Renfrewshire. We are a charity that owns and manages approximately 1,600 properties, providing affordable rented and supported housing as well as providing factoring services to a further 2,000 owner occupiers.

We have a vacancy for a Youth Engager, working with the Project Coordinator to ensure the smooth delivery of the Linstone 20/20 project. The project and this role is part financed by the Scottish Government and European Social Fund through the Social Economy Growth Fund. The project has been shaped by the SIMD (Scottish Index of Multiple Deprivation) data, highlighting the need for more community cohesion in some of the areas most severely impacted by poverty and inequality in Scotland. A pilot programme undertaken at Belmar Court in Linwood has proven to be very successful and this model will be extended and rolled out to also develop Community Hubs in Johnstone Castle, Sandyflats and Kintyre areas in Renfrewshire.

Implementation of the Linstone 20/20 project will;

• Reduce social isolation

• Increase access to jobs and benefits

• Provide local access to services through a welcoming Hub that can be used by like-minded organisations

• Increase engagement with local people who will shape service provision

• Assist these targeted communities to become more resilient

• Increase community capacity to develop Linstone’s Wider Community provision

Main duties will include:

  • Build relationships with younger residents in each of the four locations, to ensure a positive impact for young people through the Linstone 20/20 project
  • Support young people in each of the locations to identify, articulate and fulfil the aspirations they have for themselves and their community
  • Support community activity to enhance positive youth participation in existing activities and development of new activities to ensure future sustainability of the local community hubs
  • Identify and overcome barriers to involvement, particularly for disadvantaged or marginalised younger people
  • Build local partners capacity to deliver and collaborate on initiatives for the benefit of these communities
  • Play a key role in building confidence, maximising community capacity to improve local skills, supporting resilience and strengthening the youth voice in each of these community areas
  • Identify the needs and level of support to establish or assist self-help groups.
  • Provide appropriate support to community groups to access funding

The successful applicant should be able to demonstrate:

• Relevant experience in community education, youth and community work, social work or equivalent

• Appropriate experience of working directly with children, younger adults, disadvantaged and vulnerable groups, and ability to build positive relationships

• Understanding of community based youth and children’s work

• Understanding and awareness of child protection

• Excellent interpersonal, negotiation and communication skills both verbally and in writing, including an ability to support a diverse client group

• Proven ability to plan and manage a varied and challenging workload with minimal supervision

• Experience of developing and sustaining good working relationships with external agencies and partners

• Proven track record of achieving individual objectives and contributing to overall team performance

• Effective problem solving and decision making skills

• Willing and able to work flexible hours, weekends and evenings as required

Shortlist
This vacancy has now closed

Linstone 20/20 Community Engager

  • Part time
  • £27,457 – £30,016 pro-rata
  • Linwood
  • Closing 31st July 2018

Linstone is a registered social landlord based in Linwood, Renfrewshire. We are a charity that owns and manages approximately 1,600 properties, providing affordable rented and supported housing as well as providing factoring services to a further 2,000 owner occupiers.

We have vacancies for two 21 hour and one 28 hour per week Community Engager positions working with the Project Coordinator to ensure the smooth delivery of the Linstone 20/20 project. The project and this role is part financed by the Scottish Government and European Social Fund through the Social Economy Growth Fund. The project has been shaped by the SIMD (Scottish Index of Multiple Deprivation) data, highlighting the need for more community cohesion in some of the areas most severely impacted by poverty and inequality in Scotland. A pilot programme undertaken at Belmar Court in Linwood has proven to be very successful and this model will be extended and rolled out to also develop Community Hubs in Johnstone Castle, Sandyflats and Kintyre areas in Renfrewshire.

Implementation of the Linstone 20/20 project will;

  • Reduce social isolation
  • Increase access to jobs and benefits
  • Provide local access to services through a welcoming Hub that can be used by like-minded organisations
  • Increase engagement with local people who will shape service provision
  • Assist these targeted communities to become more resilient
  • Increase community capacity to develop Linstone’s Wider Community provision

Main duties will include:

  • Build relationships with residents in each of the four locations, to ensure a positive impact for local people through the Linstone 20/20 project
  • Support residents to identify, articulate and fulfil the aspirations they have for themselves and their community
  • Support community activity to enhance positive participation in existing activities and development of new activities to ensure future sustainability of the local community hubs
  • Identify and overcome barriers to involvement, particularly for disadvantaged or marginalised groups
  • Build local partners capacity to deliver and collaborate on initiatives for the benefit of these communities
  • Play a key role in building confidence, maximising community capacity to improve local skills, supporting resilience and strengthening the community voice
  • Identify the needs and level of support to establish or assist self-help groups.
  • Provide appropriate support to community groups to access funding

The successful applicant should be able to demonstrate:

  • Relevant experience in community education, community work, social work or equivalent
  • Appropriate experience of direct work with disavantaged or vulnerable groups and ability to build positive relationships
  • Understanding of community based work
  • Excellent interpersonal, negotiation and communication skills both verbally and in writing, including an ability to support a diverse client group
  • Proven ability to plan and manage a varied and challenging workload with minimal supervision
  • Experience of developing and sustaining good working relationships with external agencies and partners
  • Proven track record of achieving individual objectives and contributing to overall team performance
  • Effective problem solving and decision making skills
  • Willing and able to work flexible hours, weekends and evenings as required
Shortlist
This vacancy has now closed

Property Services Advisor

  • Full time
  • £23,904
  • Linwood, Renfrewshire
  • Closing 31st July 2018

Linstone is a registered social landlord based in Linwood, Renfrewshire We are a charity that owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well as providing factoring services to a further 2000 owner occupiers.

We are looking to recruit a highly skilled, enthusiastic and motivated Property Services Advisor. In return you will receive a challenging, varied and interesting post offering an excellent salary and conditions of service.

The post will complement the Housing & Property Services team in the delivery of reactive maintenance and investment programmes.

Linstone currently invests over £3million per year maintaining and improving our homes and the Property Services Advisor will play a key role in the delivery of a customer focused and efficient repairs service.

This role involves the day to day administration of our reactive repairs service. It also includes administering the gas servicing contract, managing tenants and owners enquiries regarding reactive, cyclical and major repairs contracts.

The successful applicant should be able to demonstrate:

  • Excellent interpersonal and communication skills, both written and verbal.
  • Excellent customer care skills and customer focused approach to service delivery.
  • Self-motivated, enthusiastic and flexible attitude to tasks.
  • An effective team player who can cope with a diverse workload, changing circumstances and demands.
  • Possess a good working knowledge of ICT systems, including all Microsoft applications and housing management systems.
Shortlist
This vacancy has now closed

Income Officer

  • Part time
  • £32,111 – £35,260 pro-rata
  • Linwood
  • Closing 2nd November 2018

Linstone Housing Association is seeking a skilled, enthusiastic, and dynamic individual who will provide a high quality service to our residents within our Income Department. The challenges associated with welfare reform together with providing support to residents in maintaining their rent and factoring accounts will ensure that this is a challenging, varied and interesting post with an excellent salary and conditions of service.

The ability to work accurately under pressure, prioritise workloads and meet deadlines is essential along with excellent computer skills and a flexible attitude.

Based in Renfrewshire, Linstone was established in 1998 and owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well providing services to a further 2000 owner occupiers.

Reporting to the Income Manager the duties will include direct contact with tenants and other customers in person and by telephone, setting up payment agreements to reduce arrears, monitoring agreements for missed payments and taking prompt action, processing of payments and other related duties. This role also involves carrying out Estate Management Property Inspections.

The successful applicant should be able to demonstrate:

  • Excellent interpersonal and communication skills, both written and verbal
  • Excellent customer care skills and customer focused approach to service delivery
  • Experience of debt / arrears recovery or credit control
  • A self-motivated, enthusiastic and flexible attitude to tasks
  • An effective team player who can cope with a diverse workload, changing circumstances and demands
  • Strong IT expertise, with good working knowledge of Microsoft applications

Applicants must hold a full current driving licence and have preferably access to a car. Previous experience in a social housing environment would be advantageous but is not essential.

A Basic Disclosure Scotland check will be required for this post.

EVH Conditions of Service, flexible working hours and generous holiday entitlement are offered.

Shortlist
This vacancy has now closed

Administration Assistant (Income Management)

  • Part time
  • £20,352 – £23,015 pro-rata
  • Linwood
  • Closing 2nd November 2018

Based in Linwood Renfrewshire, Linstone Housing is a registered social landlord and a charity that owns and manages approximately 1600 properties, providing affordable rented and supported housing, as well as providing factoring services to a further 2000 owner occupiers.

We are seeking to recruit a part-time Administration Assistant for our busy Income Management Team. This is an excellent opportunity to join a well-performing community-based Housing Association to assist in delivering a customer-focused Income Management and Factoring service to our tenants and owners. The job will involve a variety of duties including dealing with front line enquiries from customers and providing administrative support to Income Team staff.

The ideal applicant should be able to demonstrate:

  • Excellent communication skills
  • Excellent customer service skills
  • A flexible approach to duties
  • A commitment to working as part of a team
  • Good organisational abilities
  • Strong IT skills

Previous experience in a social housing environment is not essential.

Shortlist