Energy Adviser required to work within various hospital settings.

• Hours - full time (32 hours over 4 days)
• Non-working day Monday or Friday thereby allowing for a three-day weekend.
• Salary £25,000
• Discretionary bonus paid in December (depending on company’s performance)
• Location: Glasgow and surrounding areas
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work

Money Matters are looking for a highly motivated person who is an experienced energy adviser to form part of the Money Matters team. It is essential that Applicants possess a detailed knowledge of Energy advice and who preferably hold their City & Guilds 6261/01 qualification although this is not essential.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is essential for this position.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for this position.

Money Advisers required to work within projects including our BGET Energy Project

• Hours - full time (32 hours over 4 days)
• Non-working day Monday or Friday thereby allowing for a three-day weekend.
• Hybrid working available (depending on project)
• Salary £30,000 (Up to depending upon experience)
• Discretionary bonus paid in December (depending on company’s performance)
• Location: Glasgow & South Lanarkshire
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

We are expanding our established team. We are looking for highly motivated and adaptable individuals who have previously worked within an advice environment to join our team. We have opportunities within various. Some of these projects may require part of the week to be spent at an outreach location (such as health settings etc.). There is also the opportunity to work both from our offices as well as home working (Project dependent).

It is essential that you possess a detailed knowledge of debt, benefits, and financial capability. You will deliver a professional and supportive service to provide an essential and practical route forward for those in financial hardship.

You should possess a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to apply this knowledge and manage casework in line with these standards. You will be familiar and competent in the relevant legislative and practice areas of Money Advice and Welfare Rights.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for these positions.

An exciting opportunity has arisen for highly motivated persons who are interested in a career as a Trainee Money Adviser. Industry recognised training will be provided.

Successful candidates will work towards becoming an accredited Money Adviser by the end of 2024 with the support of a full training and mentoring programme.

This unique opportunity is a collaboration between Money Matters, GEMAP and 8 Glasgow Citizens Advice Bureaux, and is funded by Glasgow City Council. Successful candidates should not currently be employed, should live in Glasgow and must be a parent or responsible for a child who is under 18; you may be offered placements at a range of venues across the city.

Candidates can expect a supported work environment where diversity is welcome and valued.

Selected candidates should demonstrate an understanding of Equal Opportunities, have good interpersonal skills and a working knowledge of how to use computers.

Energy Adviser required to work within various hospital settings.

Money Matters are looking for a highly motivated person who is an experienced energy adviser to form part of the Money Matters team. It is essential that Applicants possess a detailed knowledge of Energy advice and who preferably hold their City & Guilds 6261/01 qualification although this is not essential.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is essential for this position.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for this position.

Benefits:

• Non-working day Monday or Friday thereby allowing for a three-day weekend.
• Discretionary bonus paid in December (depending on company’s performance)
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

Support/Administration Officer required.

Money Matters offers excellent terms and conditions including:

• Hours - full time (32 hours over 4 days)
• Non-working day Monday or Friday thereby allowing for a three-day weekend.
• Salary £21,750
• Discretionary bonus paid in December (depending on company’s performance)
• Location: Glasgow
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

Money Matters are looking for a highly motivated person who is experienced in administration and support to form part of our Money Matters team. This role is crucial to the delivery of our Financial Inclusion Service and the successful applicant will be responsible for dealing with the public via the telephone and face to face at our reception as well as supporting our Financial Inclusion/Energy Advisors. This position requires an individual who can multi-task, are flexible and can work under pressure. Excellent Administration, organisation, and IT skills as well as an excellent telephone manner are essential. Our client group can be very vulnerable and have both physical and mental health conditions. We require someone who has the skills and patience to communicate effectively and appropriately and put our clients at their ease.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer.

An enhanced disclosure may be required for this position.

NHS Project Advisers required for Royal Hospital for Childrens Project and GP Practices across Glasgow South

Money Matters offers excellent terms and conditions including:

• Hours - full time (32 hours over 4 days)
• Non-working day Monday or Friday thereby allowing for a three-day weekend.
• Hybrid working may be available (depending on project)
• Salary up to £30,000 (dependent upon experience)
• Discretionary bonus paid in December (depending on company’s performance)
• Location: Glasgow
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

We have vacancies in our award-winning Royal Hospital for Childrens Project and our holistic advice service embedded within GP practices (WAHP). We are looking for highly motivated and adaptable individuals who have previously worked within an advice environment to join our team.

It is essential that you possess a detailed knowledge of debt, benefits, and financial capability. You will deliver a professional and supportive service to provide an essential and practical route forward for those in financial hardship.

You should possess a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to apply this knowledge and manage casework in line with these standards. You will be familiar and competent in the relevant legislative and practice areas of Money Advice and Welfare Rights.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for these positions.

Money Advisers required to work within projects including some new initiatives.

• Discretionary bonus paid in December (depending on company’s performance)
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

We are expanding our established team. We are looking for highly motivated and adaptable individuals who have previously worked within an advice environment to join our team. We have opportunities within various. Some of these projects may require part of the week to be spent at an outreach location (such as health settings etc.). There is also the opportunity to work both from our offices as well as home working (Project dependent).

It is essential that you possess a detailed knowledge of debt, benefits, and financial capability. You will deliver a professional and supportive service to provide an essential and practical route forward for those in financial hardship.

You should possess a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to apply this knowledge and manage casework in line with these standards. You will be familiar and competent in the relevant legislative and practice areas of Money Advice and Welfare Rights.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for these positions.

Project Managers required to manage projects including WAHP.

• Discretionary bonus paid in December (depending on company’s performance)
• Generous annual leave allowance – 8 weeks increasing to 9 weeks per annum
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

We are expanding our management team and are looking for highly motivated and adaptable individuals who have previously worked within an advice environment to join our team. The project manager’s main focus, working in tandem with the assistant and duty managers, will be to produce a best practice service for their relevant project. The role will be split 50/50: with client facing and case checking making up 50% and overseeing the efficient running of the project as the other 50%. You will communicate effectively with internal and external parties to ensure full utilisation of all appointments and administration time available. You will also provide feedback for the reporting requirements for the relevant project. You will also work closely with the relevant project advisors to ensure their continued development.

It is essential that you possess a detailed knowledge of debt, benefits, and financial capability. You will deliver a professional and supportive service to provide an essential and practical route forward for those in financial hardship.

You should possess a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to apply this knowledge and manage casework in line with these standards. Experience in case checking would be preferable although not essential. You will be familiar and competent in the relevant legislative and practice areas of Money Advice and Welfare Rights.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for these positions.

Money Advisors required to work within projects including some new initiatives.

We are expanding our established team. We are looking for highly motivated and adaptable individuals who have previously worked within an advice environment to join our team. We have opportunities within various outreach projects. Some of these projects may require part of the week to be spent at an outreach location (such as health settings etc). There is also the opportunity to work both from our offices as well home working (Project dependent).

It is essential that you possess a detailed knowledge of debt, benefits, and financial capability. You will deliver a professional and supportive service to provide an essential and practical route forward for those in financial hardship.

You should possess a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to apply this knowledge and manage casework in line with these standards. You will be familiar and competent in the relevant legislative and practice areas of Money Advice and Welfare Rights.

You will have excellent IT skills, with a flexible approach and good work ethic. Whilst a knowledge of Advice Pro case management system would be preferable, it is not essential.

A clean driving licence and own car is preferred although not essential.

Benefits:

• Non-working day Monday or Friday thereby allowing for a three-day weekend.
• Hybrid working available (depending on project)
• Discretionary bonus paid in December (depending on company’s performance)
• Generous annual leave allowance
• Longevity annual leave incentive
• 6% Pension contribution (following completion of probationary period).
• Non-contributory life insurance amounting to 2 x annual salary
• Various social and charity event opportunities
• A professional, caring and listening environment in which to work.

Money Matters Money Advice Centre is an equal opportunity employer.

A PVG is essential for these positions.

We are looking for an experienced, well organised Office Coordinator to work in our busy advice centre. You must be flexible and adaptable to changing workloads and have experience of managing staff.

We seek an energetic professional who doesn’t mind wearing multiple hats and ensuring the highest level of customer service is being provided from all Money Matters staff.

Ideals skills: Prior Experience as an Office Coordinator/Office Manager preferred; Ability to Implement Procedures in a Fast-Paced and Evolving Environment; Excellent Customer Service Skills; Exceptional Communication Skills; Computer Literacy, Including Proficiency in Microsoft Office Programs; Attention to Detail; Highly Motivated; Excellent Time Management Skills; Strong Decision Making Skills; Ability to Work Under Pressure; Critical and Creative Thinking Skills; Ability to Work Well Without Supervision; Flexibility. Some knowledge of legislation in the areas of employment, pensions, equality and diversity and data protection would be useful, but not essential.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

An enhanced disclosure may be required for this position.

Money Matters are looking for a highly motivated person who MUST be an experienced advisor to form part of the Money Matters team. The purpose of this position is to assist families who have a child who is a patient/outpatient within The Royal Hospital for Children. Delivery will be within the hospital setting. It is essential that applicants possess a detailed knowledge of debt, benefits, and financial capability.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG is essential for this position.

Smart uniform will be supplied when we return to office working

Money Matters are looking for a highly motivated person who are experienced in administration and support to form part of our Money Matters team. This role is crucial to the delivery of our Financial Inclusion Service and the successful applicant will be responsible for dealing with the public via the telephone and face to face at our reception as well as supporting our Financial Inclusion/Energy Advisors. This position requires an individual who can multi-task, are flexible and can work under pressure. Excellent Administration, organisation, and IT skills as well as an excellent telephone manner are essential.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

An enhanced disclosure may be required for this position

Money Matters are looking for a highly motivated person who should be an experienced energy advisor and preferably hold their City & Guilds 6281/01 qualification. The successful applicant will be expected to provide energy advice, resolve billing disputes and apply for grants from various sources. This position involves working as part of a team at Money Matters premises as well as at various outreach locations including hospital settings.

Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG will be required for this position

Money Matters are looking for a highly motivated people who should be experienced advisors to form part of the Money Matters team. We have vacancies in both our Welfare Advice & Health Partnership (WAHP in GP surgeries) and our schools project FISO delivering a service to identified secondary and primary schools. It is essential that applicants possess a detailed knowledge of debt, benefits, and financial capability.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG will be required for these positions

Money Matters are looking for a highly motivated people who should be experienced advisors to form part of the Money Matters team. The purpose of these positions is to deliver an independent financial inclusion service. It is essential that applicants possess a detailed knowledge of debt, benefits, and financial capability.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

A PVG may be required for these positions

Welfare Rights/Money Advisor required to work within the Children’s Hospital (Covid-19 restrictions permitting)

Money Matters are looking for a highly motivated person who MUST be an experienced advisor to form part of the Money Matters team. The purpose of this position is to assist families who have a child who is a patient/outpatient within The Royal Hospital for Children. Delivery will be within the hospital setting (Covid-19 permitting). It is essential that applicants possess a detailed knowledge of debt, benefits, and financial capability.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG is essential for this position

We are looking for an experienced, well organised Office Coordinator to work in our busy advice centre. You must be flexible and adaptable to changing workloads and have experience of managing staff. We seek an energetic professional who doesn’t mind wearing multiple hats and ensuring the highest level of customer service is being provided from all Money Matters staff. Ideals skills: Prior Experience as an Office Coordinator preferred; Ability to Implement Procedures in a Fast-Paced and Evolving Environment; Excellent Customer Service Skills; Exceptional Communication Skills; Computer Literacy, Including Proficiency in Microsoft Office Programs; Attention to Detail; Highly Motivated; Excellent Time Management Skills; Strong Decision Making Skills; Ability to Work Under Pressure; Critical and Creative Thinking Skills; Ability to Work Well Without Supervision; Flexibility. Some knowledge of legislation in the areas of employment, pensions, equality and diversity and data protection would be useful, but not essential.

A clean driving licence and own car are preferred although not essential. Money Matters Money Advice Centre is an equal opportunities employer An enhanced disclosure may be required for this position

Money Matters are looking for a highly motivated person who are experienced in administration and support to form part of our Money Matters team. This role is crucial to the delivery of our Financial Inclusion Service and the successful applicant will be responsible for dealing with the public via the telephone and face to face at our reception as well as supporting our Financial Inclusion/Energy Advisors. This position requires an individual who can multi-task, are flexible and can work under pressure. Excellent Administration, organisation, and IT skills as well as an excellent telephone manner are essential.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

An enhanced disclosure may be required for this position

Money Matters are looking for a highly motivated person who MUST be an experienced advisor with a specialist knowledge of tribunal representation to form part of the Money Matters team. The purpose of this position is to provide an independent Welfare Rights and Tribunal Service. This will include ongoing casework, up to and including representation at the 1st Tier/Upper Tribunal.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG may be required for this position

Welfare Rights/Money Advisor required to work within the Children’s Hospital (Covid-19 restrictions permitting)

Money Matters are looking for a highly motivated person who MUST be an experienced advisor to form part of the Money Matters team. The purpose of this position is to assist families who have a child who is a patient/outpatient within The Royal Hospital for Children. Delivery will be within the hospital setting (Covid-19 permitting). It is essential that applicants possess a detailed knowledge of debt, benefits, and financial capability.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

Smart uniform will be supplied when we return to office working

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG is essential for this position

Welfare Rights Advisors required to work within GP Practices in the South of Glasgow (Covid-19 restrictions permitting)

Money Matters are looking for highly motivated people who have benefits experience to expand our NHS work and to embed Advisors within General Practices. Advisors will be co-located in GP surgeries working face to face with clients (when restrictions ease) and will undertake casework.

Candidates should have a good understanding of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

Smart uniform will be supplied when we return to office working

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG is essential for this position

Trainee Advisors required

Money Matters are looking for highly motivated people to train to become advisors and work as part of our Money Matters Advisory team. Training will be provided to the successful candidates.

Money Matters have our Scottish National Standards for Information and Advice Providers accreditation, and our advisors will be trained to deliver advice and manage casework in line with these standards. It is preferable that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG may be required for these positions

2 X Welfare Rights/Money Advisors required to work within busy advice centre

These vacancies are due to internal promotion within Money Matters and are permanent positions

Money Matters are looking for highly motivated people who have some advisory experience to form part of the Money Matters team. It is preferable that applicants possess some knowledge of benefits, debt, energy and financial capability.

Candidates should have a good understanding of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG may be required for these positions

Support Officer required – This vacancy is due to internal promotion and is a permanent position

Money Matters are looking for a highly motivated person who are experienced in administration and support to form part of our Money Matters team. This role is crucial to the delivery of our Financial Inclusion Service and the successful applicant will be responsible for supporting our Financial Inclusion/Energy Advisors. This position requires an individual who can multi-task, are flexible and can work under pressure. Excellent Administration, organisation and IT skills are essential.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

An enhanced disclosure may be required for this position

Welfare Rights/Money Advisors required to work within various innovative Projects

This vacancy is due to new additional funding at Money Matters

Money Matters are looking for highly motivated people who MUST be experienced advisors to form part of the Money Matters team. It is essential that applicants possess a detailed knowledge of debt, benefits and financial capability. Please do not apply unless you possess the required skills.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is preferred although not essential.

A full Job Description is available for download below.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG may be required for these positions.

Money Matters are looking for a highly motivated person who has Advocacy experience to form part of the Money Matters team. It is essential that applicants possess a knowledge that allows them to promote self-advocacy and enable our clients to understand and access their rights, make informed decisions and have their views heard in matters related to their finances. This position will involve very close working with our Advisory Team and to support the client carry out the advice given by them. Please do not apply unless you possess the required skills.

Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car is essential.

A full Job Description is available for download below.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG will be required for this position

Support Officers required – These are additional positions due to new additional funding

Money Matters are looking for highly motivated people who are experienced in administration and support to form part of our Money Matters team. This role is crucial to the delivery of our Financial Inclusion Service and the successful applicants will be responsible for supporting our Financial Inclusion/Energy Advisors. These positions require individuals who can multi-task, are flexible and can work under pressure. Excellent Administration, organisation and IT skills are essential. Work may include being co-located in NHS settings and the ability to deal with vulnerable individuals and have an approachable manner is required.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

An enhanced disclosure may be required for these positions

Welfare Rights/Money Advisors required to work within Children’s Hospital (Covid-19 restrictions permitting)

This vacancy is due to new additional funding at Money Matters

Money Matters are looking for highly motivated people who MUST be experienced advisors to form part of the Money Matters team. The purpose of these positions is to assist families who have a child who is a patient/outpatient within The Royal Hospital for Children. Delivery will be within the hospital setting (Covid-19 permitting). It is essential that applicants possess a detailed knowledge of debt, benefits and financial capability. Please do not apply unless you possess the required skills.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car are essential.

Money Matters Money Advice Centre is an equal opportunities employer

A PVG will be required for these positions

We are looking for an experienced Duty Manager to provide day to day management support to operational advice staff by being the first point of contact for advice queries, guidance and decision making. You will be required to support case work whilst making decisions regarding allocation of resources, staffing requirements and assisting other members of the management team to prioritise and deliver a first-class service to Money Matters clients.

It is essential that applicants possess a good working knowledge of broad advice topics, including; Debt, Welfare Benefits, Universal Credit, Energy Advice and Financial Capability. You must create and maintain a positive working atmosphere and supportive environment for staff and clients and be able to communicate complex issues in a straightforward manner. You must be able to research and provide information in a timeous manner and have well-developed communication skills, both verbal and written.

Ideally, you must already be working to Type 3 Scottish National Standards for Information and Advice Providers and ensure advisors manage their casework and are compliant in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable as daily reviews of casework is a key element of these roles to maintain quality assurance.

Key skills would be; To display leadership and authority; Ability to challenge poor performance; Behaviour and service provision; To take responsibility for own and team actions/decisions; To be reliable, supportive and credible.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer.

An enhanced disclosure may be required for this position.

Welfare Rights/Money Advisors required to work within Children’s Hospital (Covid-19 restrictions permitting)

Money Matters are looking for highly motivated people who MUST be experienced advisors to form part of the Money Matters team. The purpose of these positions is to assist families who have a child who is a patient/outpatient within The Royal Hospital for Children. Delivery will be within the hospital setting (Covid-19 permitting). It is essential that applicants possess a detailed knowledge of debt, benefits and financial capability. Please do not apply unless you possess the required skills.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car are essential.

Smart uniform will be supplied when we return to office working

Money Matters Money Advice Centre is an equal opportunities employer

A PVG will be required for these positions

Money Matters are looking for highly motivated people who MUST be experienced advisors to form part of the Money Matters advisory team. It is essential that applicants possess a detailed knowledge of debt and/or benefits and financial capability. Please do not apply unless you possess these required skills.

Candidates should have a good knowledge of the Scottish National Standards for Information and Advice Providers and be able to manage your casework in line with these standards. Our case management system is Advice Pro and some knowledge of using this system would be preferable although not essential. However, it is essential that you are computer literate and have a flexible approach and good work ethic.

A clean driving licence and own car are preferred although not essential.

Money Matters Money Advice Centre is an equal opportunities employer

An enhanced disclosure or PVG may be required for these positions