Engages with: Director of Operations, Operations Department, Finance Team, Marketing, External Customers & Contractors

Days/ Hours: Working 5 days out of 7, which may include some weekend working to cover events. A normal day will be 0900 - 1700 but flexibility is required for event delivery.

Further hours may be required in the lead up to, and during, the Royal Highland Show, for which relevant overtime is payable.

The Society & the Royal Highland Centre:

Since 1784, The Royal Highland and Agricultural Society of Scotland (RHASS), has been the respected standard-bearer for farming and rural industry in Scotland. With over 16,000 members, its key remit is to promote Scotland's land-based and allied businesses. A registered charity, the Society plays a pivotal role in the creation of a better understanding of the management of Scotland's land and rural resources.

The Royal Highland Centre is Scotland’s largest events venue and welcomes over 1 million visitors a year to over 200 events, including indoor, outdoor music events, car/track events and consumer lifestyle events across its 280-acre site. The flagship event is the Royal Highland Show in June, which showcases the very best in food, farming and rural life, attracting over 195,000 visitors annually. With a continued programme of investment at Ingliston, the RHC is fast becoming an extremely attractive proposition within the event marketplace.

The Role:

This is a brand new position within the Royal Highland Centre, it has been created to fully focus on the selling and planning of the New RHASS Pavilion. The new Pavilion will offer a fantastic space for Weddings, Banqueting, Conferences, Team Building and Board Meetings to name but a few. This is a fantastic opportunity to launch this new space out into the market place and put the RHASS Pavilion on the map, as a go to venue.

Main Duties:

• Point of sale for all Wedding & Special Events within the Pavilion.

• To Sell, Convert, Contract and Plan all profitable enquiries.

• Onsite contact for all show rounds and site visits to the Pavilion.

• Onsite contact for venue caterer and any other contractor, relating to the booking.

• Be present on the day of the event, to make sure the smooth running of the event.

• Work closely with main planning team (including Health & Safety), to make sure all necessary documentation is requested/received.

• Work closely with the Facilities Manager, to make sure room requirements/setups are discussed and planned.

• To embark upon a drive for new business from existing and growth sectors from across the industry.

• To manage your personal sales pipeline effectively and efficiently to ensure business contracts in a timely manner.

• To fully understand and achieve an agreed level of financial profit for each event, regardless of size.

• To maintain, develop and grow high levels of client relationships in order to ensure that the experience, quality and reputation of the venue are delivered to a very high standard

• To ensure that the sales process from start to finish is delivered in a seamless fashion

• To account manage each client and fully understand the connections between commercial sales, client and operational delivery

• Arrange open days/evenings and attend trade fairs to market the venue.

• Assist the Marketing Manager and Sales Manager in marketing the venue via the correct Websites, Media Channels, Adverts and social contacts.

• Fully understand our competitors by cost analysis/facilities and packages.

• To discuss a full post event analysis/de-brief, both internally and externally, with a view to improving and delivering on a higher level for the following year.

• To work closely with the Finance Department on client invoicing, event payment, viability and aged debtors.

• Assist with the planned strategy in growing the Pavilion and moving HCL Sales forward.

• Assist the Sales Manager and Senior Event Manager with larger events around the centre when required.

Key Skills:

• Professional and confident approach and ability to work supportively and collaboratively with a wide range of colleagues.

• Commercially aware and customer focused with the ability and hunger to drive new sales.

• Ability to plan and prioritise own workload as well to work closely with colleagues, taking into account time constraints and pressures.

• Ability to work conscientiously, with minimum supervision, but deliver as part of a team.

• Strong organisational skills, self-motivation and flexibility in approach to the working day.

• Problem solving skills are essential, capable of using own initiative when required, as well as to engage with team members to ensure the best possible outcome.

• Excellent face-to-face, oral and written communication, presentation and interpersonal skills.

• Ability to communicate, negotiate at a high level and deal with conflict, with a positive outcome.

• Ability to multi-task on a number of projects and deadlines is essential.

• Proficient knowledge of Outlook, Word, Excel and PowerPoint.

• Experience of using a customer records management system (CRM) is essential.

• Must be flexible and to quickly adapt to changing work situations.

• Full and clean UK driver’s License is essential.

Benefits:

• Annual holiday entitlement starting at 20 days per annum, in addition to 10 public holidays and up to 4 discretionary Directors days to be taken between Christmas and New Year

• Contributory pension scheme under which the Society contributes 10% of basic salary on the provision that you contribute 6%.

Since 1784, The Royal Highland and Agricultural Society of Scotland (RHASS) has been the respected standard-bearer for farming and rural industry in Scotland. With c. 15,000 members, its key remit is to promote Scotland's land-based and allied businesses. A registered charity, the Society plays a pivotal role in the creation of a better understanding of the management of Scotland's land and rural resources.

RHASS is now looking to recruit a Fundraising and Partnerships Manager to maximise the generation of funds for RHASS and implement successful strategies for the various areas of the organisation. The role will establish and develop relationships with key stakeholders to raise the profile of RHASS and therefore attract funding opportunities. The F&P Manager will be responsible for coordinating all fundraising activity and will support major projects including the Royal Highland Show and the Royal Highland Education Trust.

We are looking for applications from experienced fundraisers who can demonstrate past success in building effective relationships with funders, trusts, foundations, lottery distributors and similar bodies. The successful candidate will be dynamic, proactive and forward thinking and have an empathy with the organisations goals and the wider agricultural sector. As a member of the Management Team, you will also be expected to contribute to long-term strategic planning and as such you should be comfortable and capable in this area.