Charity registered in Scotland SC023106
Housing Assistant
- Full time
- £27,440 – £30,495
- Based at Head Office New Mart Place with the option to work from home two days a week. (Hybrid)
- Closing 18th April 2024
Manor Estates Housing Association is seeking to recruit a full-time Housing Assistant to join our busy Housing Management Team.
The successful applicant will be able to demonstrate
- Excellent administrative skills
- Skills in the standard office ICT packages, specifically Word and Excel
- Excellent telephone and face-to-face customer engagement skills
- Previous experience and/or the ability to learn (with appropriate training) the operation of our housing management software system
- Previous experience of working in a social housing environment
- A willingness to work as part of a small team
- The desire to ‘make a difference’ to our organisation
Previous experience of working in a housing environment is desirable.
The starting salary for this post is £27,440 (pay award pending). Key terms and conditions are noted below:
- 25 days annual leave
- 15 days public holidays
- 35 hours working week, flexible working applies
- SHAPS Pension Scheme (Pension Salary Sacrifice available)
For an informal chat about the post please contact Alasdair Fraser at either afraser@manorestates.org.uk or 0131 510 8540 option 5.
Manor Estates Housing Association is committed to providing good quality affordable housing. We manage over 1000 tenanted properties and provide factoring services to over 1700 residents.
A vacancy has arisen for a Housing Officer within our Housing Management Team based at New Mart Place.
The post holder will report to the Housing Manager and will be responsible for a wide range of duties including:
- Manage the Association’s social and mid-market rent tenancies
- Provide neighbourhood estate management services
- Contribute to local initiatives and partnerships
- Deal with management of current and former rent arrears to maximise income
- Manage cases of anti-social behaviour
- Tenancy sustainment
- Work in partnership with internal and external agencies
- Work with tenants and other customers to encourage participation in the Association’s work and community activities.
Are you interested in people and making a real difference to their lives?
Then Manor Estates Housing Association has the ideal opportunity for you.
We are currently looking for new Members to join our voluntary Board, which provides leadership and support to the Association’s staff. We need people who will collaborate with others to provide insight and strategic direction - and make sure that we continue to provide good quality housing and services which help improve people’s lives and the well-being of local communities.
We are particularly interested to hear from people with skills, knowledge, or experience in:
- Accountancy (preferably a qualified accountant with experience of RSLs)
- Housing Management
- Asset Management
- Procurement
- ICT
- Community Engagement
- Third Sector experience.
We want to attract people who have a positive attitude, who are passionate about fairness and interested in housing. Previous board experience is beneficial but not essential as we offer a comprehensive induction and training programme. You will also be given opportunities to attend external conferences and events. Our Chair also carries out annual reviews with all Board members to make sure we are offering appropriate levels of support.
The positions on our Board are voluntary but we pay reasonable out of pocket expenses including transport and childcare costs.
We are particularly interested in ensuring that our Board is diverse and representative of the communities that we serve.
The Association and its subsidiary currently own and manage over 1000 social and 95 mid–market rent properties, as well as providing factoring services to 1700 owners operating throughout Edinburgh. We also have a small number of properties in Fife.
Top job! Housing Management Director
- Full time
- £69,568 – £72,610
- Based at Head Office at New Mart Place with the option to work from home two days a week.
- Closing 1st March 2024
Manor Estates Housing Association is looking to recruit a full-time Housing Management Director to join our team. We want to find someone that shares our values and wants to make a positive difference.
The postholder will be responsible for the delivery of high quality housing management services including leading on allocations, income maximisation, antisocial-behaviour, tenancy sustainment and customer engagement.
They will lead the Housing Management Team and be an active participant within the Senior Management Team of the Association.
The successful applicant will be able to demonstrate:
- The desire to ‘make a difference’ and adhere to our Values (Committed, People-Focused, Professional and Agile)
- Ability to work collaboratively to achieve strategic goals
- Understanding of legislative, statutory and regulatory requirements relating to social housing
- Experience of leading and motivating a team
- Experience of developing partnerships with external organisations
- Previous experience of working in an organisation providing housing services
The starting salary for this post is £69,568. Key terms and conditions are noted below:
- 25 days annual leave
- 15 days public holidays
- 35 hours working week, flexible working applies
- Contributory pension scheme, salary sacrifice available
For an informal chat about the post please contact Claire Ironside at cironside@manorestates.org.uk or 0131 510 8540.
Housing Assistant - Income Management
- Full time
- £27,440 – £30,495
- Head Office New Mart Place with the option to work from home two days a week.
- Closing 26th January 2024
Manor Estates Housing Association is seeking to recruit a full-time Housing Assistant to join our busy Housing Management Team dealing with Income Management.
The successful applicant will be able to demonstrate:
- Excellent administrative skills
- Skills in the standard office ICT packages, specifically Word and Excel
- Excellent telephone and face-to-face customer engagement skills
- Previous experience and/or the ability to learn (with appropriate training) the operation of our housing management software system
- Previous experience of managing rent arrears in a social housing environment
- A willingness to work as part of a small team
- The desire to ‘make a difference’ to our organisation
Previous experience of working in a housing environment is essential.
The starting salary for this post is £27,440. Key terms and conditions are noted below:
- 25 days annual leave
- 15 days public holidays
- 35 hours working week, flexible working applies
- Contributory pension scheme
For an informal chat about the post please contact Alasdair Fraser at either afraser@manorestates.org.uk or 0131 510 8540 option 5.
Income Assistant
- Full time
- £27,440 – £30,495
- Based at Head Office, Suite 4, 5 New Mart Place
- Closing 8th November 2023
Manor Estates Housing Association is seeking to recruit a full-time Income Assistant to join our busy Housing Management Team.
The successful applicant will be able to demonstrate
- Excellent administrative skills
- Skills in the standard office ICT packages, specifically Word and Excel
- Excellent telephone and face-to-face customer engagement skills
- Previous experience and/or the ability to learn (with appropriate training) the operation of our housing management software system
- Previous experience of managing rent arrears in a social housing environment
- A willingness to work as part of a small team
- The desire to ‘make a difference’ to our organisation
Previous experience of working in a housing environment is essential.
We are currently operating a hybrid working system with up to two days a week working from home.
The starting salary for this post is £27,440. Key terms and conditions are noted below:
- 25 days annual leave
- 15 days public holidays
- 35 hours working week, flexible working applies
- Contributory pension scheme
For an informal chat about the post please contact Alasdair Fraser at either afraser@manorestates.org.uk or 0131 510 8540.
Are you interested in people and making a real difference to their lives?
Then Manor Estates HA has the ideal opportunity for you.
We are currently looking for new Members to join our voluntary Board, which provides leadership and support to the Association’s staff. We need people who will collaborate with others to provide insight and strategic direction - and make sure that we continue to provide good quality housing and services which help improve people’s lives and the well-being of local communities.
We are particularly interested to hear from people with skills, knowledge, or experience in:
- Asset Management
- Procurement
- Housing Management
- ICT
- Community Engagement
- Finance and Treasury
- Third Sector experience.
We want to attract people who have a positive attitude, who are passionate about fairness and interested in housing. Previous board experience is beneficial but not essential as we offer a comprehensive induction and training programme. You will also be given opportunities to attend external conferences and events. Our Chair also carries out annual reviews with all Board members to make sure we are offering appropriate levels of support.
The positions on our Board are voluntary but we pay reasonable out of pocket expenses including transport and childcare costs.
We are particularly interested in ensuring that our Board is diverse and representative of the communities that we serve.
The Association and its subsidiary currently own and manage 1000 social and 80 mid–market rent properties, as well as providing factoring services to 1700 owners operating throughout Edinburgh. We also have a small number of properties in Fife.
Information about the Association and its subsidiary can be found at manorestates.org.uk
For an informal chat or additional information please contact Claire Ironside our CEO on email address (cironside@manorestates.org.uk)
or phone 0131 510 8540
Claire Ironside
Chief Executive
Manor Estates Housing Association ltd
Suite 4, 5 New Mart Place
Edinburgh
EH14 1RW
Retirement Housing Manager
- Part time
- £23,362 – £26,419 pro-rata
- Edinburgh, Sutherland Street, Greenlaw Rig, Tressilian Gardens – location to be agreed.
- Closing 31st March 2023
Manor Estates Housing Association is committed to providing good quality affordable housing. We manage over 1000 tenanted properties and provide factoring services to over 1700 residents.
A vacancy has arisen for a part time Retirement Housing Manager within our Housing Management Team. Based at one of our Retirement Housing developments. Hours of work are 9am to 12pm, Monday to Friday (hours to be agreed).
The post holder will be report to the Housing Officer who manages the Retirement Housing developments and, will be responsible for a wide range of duties including:
- Managing the site including Health & Safety and Fire safety inspections;
- Responding to property related calls and supporting the Housing Officers and Technical Inspectors;
- Visiting new and existing tenants on an ongoing rolling programme to provide advice and assistance on tenancy related issues;
- Promoting use of the community facilities and facilitating events within the community.
For an informal chat about the post please contact Graeme Plews at either gplews@manorestates.org.uk or 0131 510 8540.
Are you interested in people and making a real difference to their lives?
Then Manor Estates HA has got the ideal opportunity for you.
We are currently looking for new Members to join our voluntary Board, which provide leadership and support to the Association’s staff. We need people who can lead make sure that we continue to provide good quality housing and services which help improve people’s lives and the well-being of local communities.
We are particularly interested to hear from people with skills, knowledge or experience in Housing Management & Support, Customer Service, Communication/Publicity, Community Engagement, Finance and Treasury or Third Sector experience. Joining our Boards could help you take the next step in your career and will make a big difference to your life: you will learn new skills and make a valuable contribution to the wellbeing of others.
Manor will offer you comprehensive induction programme. You will be supported to attend external conferences and events and to make sure you are getting the support you need there will be a review each year. The positions on our Board are voluntary but we pay reasonable out of pocket expenses.
The Association and its subsidiary currently own and manage 1100 social and 80 mid–market rent properties, as well as providing factoring services to 1700 owners operating throughout Edinburgh. We also have a small number of properties in Fife
Information about the Association and its subsidiary can be found at manorestates.org.uk
Property Services Assistant – Factoring
- Part time
- £25,044 – £27,832 pro-rata
- Edinburgh
- Closing 25th April 2022
Manor Estates Housing Association is an Edinburgh based charitable organisation committed to providing good quality affordable housing. We manage over 1000 tenanted properties and provide factoring services to over 1700 residents.
A vacancy has arisen within our busy Property Services team for a part time Property Services Administrator - Factoring. Reporting to the Property Services Manager, and as part of a team of 11, you will be responsible for
providing a high quality administration service to customers in the delivery of an effective Property Services function, assisting in the delivery of innovative and effective Factoring Services ensuring compliance with relevant regulations and best practice. You will provide excellent customer service and act as a first point of contact in respect of all Factoring enquiries. You will prepare information, letters and reports for both the Factoring Coordinator and your team manager.
Are you interested in people and making a real difference to their lives then Manor Estates HA has got the ideal opportunity for you. We are currently looking for new Members to join our voluntary Boards, which provide leadership and support to the Association’s staff. We need people who can lead make sure that we continue to provide good quality housing and services which help improve people’s life’s and the well-being of local communities.
We are particularly interested to hear from people with skills, knowledge or experience in Asset and Property Management, Housing Development, Housing Management & Support, IT, Finance and Treasury or Third Sector experience. Joining our Boards could help you take the next step in your career and will make a big difference to your life: you will learn new skills and make a valuable contribution to the wellbeing of others.
Manor will offer you comprehensive induction programme. You will be supported to attend external conferences and events and to make sure you are getting the support you need there will be a review each year. The positions on our Board are voluntary but we pay reasonable out of pocket expenses.
The Association and its subsidiary currently own and manage 1100 social and 80 mid–market rent properties, as well as providing factoring services to 1700 owners operating throughout Edinburgh. We also have a small number of properties in Fife
Information about the Association and its subsidiary can be found at manorestates.org.uk