Shettleston is a community-based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 45 years.
We are seeking an experienced and proactive individual to fill an exciting role within our Customer and Community Services Team.
We require a Welfare Rights Assistant who will support and assist our Welfare Rights Officer provide a customer focussed Welfare Rights service for the customers of Shettleston Housing Association.
This is a new role and an exciting opportunity to join a team making a real difference for the community of Shettleston.
Key responsibilities include to:
•Support the Welfare Rights Officer to provide a Welfare Rights service to customers of Shettleston Housing Association.
•Be the first point of contact for enquiries relating to welfare benefits.
•Maintain an effective casework management system and comprehensive record of welfare rights advice.
We are seeking a positive, self-motivated individual who is a team player, with excellent written and verbal communication skills. You will have welfare rights experience, excellent planning and organisational skills. Experience of AdvicePro would be advantageous.
Shettleston Tollcross Energy Project (STEP) is a collaborative project between Shettleston and Tollcross Housing Associations. We have received funding through the Energy Redress Scheme to employ an Energy Adviser to provide a quality energy advice service targeted at those most at risk of fuel poverty across the two areas and in particular, tenants of both housing associations.
This is an exciting opportunity to join a project aiming to make a real difference. Key responsibilities include to:
• Advise people about their household energy consumption, heating controls and energy bills.
• Provide advice on fuel tariffs, payment options and energy efficiency measures and advocacy on fuel debt and income maximisation.
• Carry out home visits and advice surgeries, deliver workshops, focus groups and events and produce project specific promotional material.
• Laise closely with other housing association staff and partners to receive referrals and prioritise service delivery and to target small scale energy efficiency improvement work.
• Collect data and maintain records to help with the ongoing evaluation of the project.
Based in the SHA office, the energy advisor will operate from the Shettleston Hub and Tollcross Advice and Learning Centre and will link to other advice service providers and projects operating from these Hubs, which deliver access to affordable food and digital inclusion, money, employment, and wellbeing advice to the local communities.
We are seeking a positive, self-motivated individual who is a team player, able to build partnerships in the community and with excellent written and verbal communication skills.
You must have a recognised energy related qualification and a track record of delivering energy advice and advocacy support. You will have a good understanding of fuel poverty and related issues facing the Shettleston/Tollcross communities. You will be experienced in delivering customer services in a sensitive manner and and of working in an advice and information context within the public/third or charity sector.
Shettleston is a community based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 45 years.
We are seeking an experienced and proactive ICT Support and Business Analyst, to join our thriving team. We are on an exciting journey to deliver transformational change in the way that we do things.
This role will play a fundamental part in making this happen by having a positive influence to challenge what we do, and together with the ICT Manager will work with teams across the Group to identify opportunities and improve performance. This role will also provide front line ICT support, ensuring that all ICT services are kept secure and in good working order, and perform well for the end user.
We offer excellent EVH terms and conditions and a pension scheme.
We are a community-controlled housing association providing quality affordable homes and related services for the people and communities of Shettleston, Greenfield, Springboig and Sandyhills.
Do you have a passion for making a difference to peoples’ lives and delivering excellent customer service? Do you want to work for an organisation that has been playing a major role in the regeneration of the local area for over 45 years?
This is a great opportunity for someone with energy, enthusiasm and ideas to develop and progress their career in housing.
You will ideally have social housing management experience and a working knowledge of relevant legislation, regulatory requirements and good practice.
Working in our busy, multi-disciplinary team you will be responsible for the delivery of customer-focused services to a “patch” of our rented homes including: lettings, tenant support, rent arrears prevention and recovery, neighbourhood management and tenant participation. You must be a team player, able to work effectively with a range of colleagues and external agencies to fulfil the Association’s objectives and meet the needs of service users and the community.
We offer excellent EVH terms and conditions and a pension scheme.
Shettleston is a community based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 45 years
The Association serves the people and communities of Shettleston, Greenfield, Springboig and Sandyhills and our Vision is of “Thriving and prosperous local communities where all residents enjoy great homes and services, an attractive physical environment and good life chances”.
We have always been more than just a landlord and have a great track record of developing projects and services to benefit the community. This new post will report directly to our Director of Customer & Community Services and play a key role in the ongoing fulfilment of our social purpose.
We are seeking an experienced community development practitioner with a substantial track record of working with local people to identify needs and develop successful projects and services.
The successful candidate will be a “social entrepreneur” with excellent knowledge of funding frameworks, great project management skills and an ability to make things happen. They will need to be a team player, capable of developing strong and effective partnerships with local organisations and agencies to maximise the benefit for the local area.
Shettleston is a community based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 45 years
The Association serves the people and communities of Shettleston, Greenfield, Springboig and Sandyhills and our Vision is of “thriving and prosperous communities where all residents enjoy great homes and services, an attractive physical environment and good life chances”.
We have always been more than just a landlord and have a great track record of developing projects and services to benefit the community. This new post will report directly to our CEO and play a key role in the ongoing fulfilment of our social purpose.
We are seeking an experienced community development practitioner with a substantial track record of working with local people to identify needs and develop successful projects and services.
The successful candidate will be a “social entrepreneur” with excellent knowledge of funding frameworks, great project management skills and an ability to make things happen. They will need to be a team player, capable of developing strong and effective partnerships with local organisations and agencies to maximise the benefit for the local area.