In 2021, the three Local Housing Associations within Govan worked together in order to provide energy advice services to local people with this original project coming to an end in Spring 2023. This partnership, known as ‘GEL’, comprises of Govan, Elderpark and Linthouse Housing Associations and between them own and manage over 4000 properties in the area.

Due to the association being successfully awarded new funding through the Energy Redress Fund, we have an exciting opportunity for a Community Energy Project Lead to join us on a two year fixed-term basis as part of this new Govan Community Energy Team which will seek to provide education, advice and engagement on all aspects of energy advice to our local residents.

The key aims of the post will be to support our Govan residents to live in a warm and comfortable home at the lowest possible cost by maximising opportunities to reduce energy consumption and minimise heat loss. It will be essential that the candidates have a strong community presence and are able to build working relationships with local partners along with having the skills to motivate and line manage a small team ensuring the outcomes of the project are met.

Duties and Responsibilities include:

• Educating people about their household energy consumption, heating controls and their energy bills

• Providing advice on fuel debt, benefit claims, income maximisation, advice on fuel tariffs, payment options and energy efficiency measures

• Carrying out home visits to gather information on energy use and provide advice on reducing energy consumption

• Collecting data on changes in energy consumption from home visits

• Work with the local community to deliver workshops, focus groups and events which provide advice on energy consumption

• To manage, support and develop the Community Energy Advisors

The GEL Partnership are seeking individuals who have excellent communication skills, who can demonstrate empathy and use their problem solving skills to deliver a dynamic customer focussed service. Full training will be provided and the successful candidates will be assisted in attaining a recognised City and Guilds qualification.

Please note that the successful candidates will be employed by Elderpark Housing and will work collaboratively across the three Housing Association localities and Community Partner venues.

In 2021, the three Local Housing Associations within Govan worked together in order to provide energy advice services to local people with this original project coming to an end in Spring 2023. This partnership, known as ‘GEL’, comprises of Govan, Elderpark and Linthouse Housing Associations and between them own and manage over 4000 properties in the area.

Due to the association being successfully awarded new funding through the Energy Redress Fund, we have an exciting opportunity for two Community Energy Advisors to join us on a two year fixed-term basis as part of this new Govan Community Energy Team which will seek to provide education, advice and engagement on all aspects of energy advice to our local residents.

The key aims of the post will be to support our Govan residents to live in a warm and comfortable home at the lowest possible cost by maximising opportunities to reduce energy consumption and minimise heat loss. It will be essential that the candidates have a strong community presence and are able to build working relationships with local partners.

Duties and Responsibilities include:

• Educating people about their household energy consumption, heating controls and their energy bills

• Providing advice on fuel debt, benefit claims, income maximisation, advice on fuel tariffs, payment options and energy efficiency measures

• Carrying out home visits to gather information on energy use and provide advice on reducing energy consumption

• Collecting data on changes in energy consumption from home visits

• Work with the local community to deliver workshops, focus groups and events which provide advice on energy consumption

The GEL Partnership are seeking individuals who have excellent communication skills, who can demonstrate empathy and use their problem solving skills to deliver a dynamic customer focussed service. Full training will be provided and the successful candidates will be assisted in attaining a recognised City and Guilds qualification.

Please note that the successful candidates will be employed by Elderpark Housing and will work collaboratively across the three Housing Association localities and Community Partner venues.

An exciting new opportunity has arisen within Elderpark to recruit a Customer Services Adviser.

The Role

We are currently recruiting for a Customer Services Adviser to join our fast paced and exciting Customer Services team. With customer focus at the heart of everything that you do, you will the opportunity to make a real difference to our local community and to people’s lives. You will respond to a range of telephone and face-to-face enquiries, with the aim of resolving these at first point of contact. You will have the opportunity to enhance our customer’s experience of our service and seek out opportunities to continuously improve customer services. You should be self-motivated, have excellent communication skills and be empathetic and caring. In addition, you should be able to prioritise your workload, have a good level of IT skills and have the ability to work under pressure. Previous experience of working as part of a team within a customer services environment would be an advantage.

Who we are

We are an ambitious, high-performing, community-controlled Registered Social Landlord operating from Govan, on the south side of Glasgow. We currently own and manage 1,339 homes, employ 32 members of staff and have an annual turnover of £7m. Our mission is to create a vibrant neighbourhood, where everyone can prosper.

On Offer

• You will receive an excellent benefits package, which includes flexi times, 25 days annual leave and access to a contributory pension scheme.
• Ongoing Training/Career Opportunities - You will receive the benefit of on-going training throughout your career.

An exciting new opportunity has arisen within Elderpark to recruit a Graduate Apprentice in Finance.

The successful candidate will undertake a 5-year Graduate programme. This course requires a strong commitment to further education to enhance your career opportunities, and on successful completion of the Apprenticeship, the post holder will exit with both a Masters in Accountancy and Chartered Accountant status with ACCA.

As a Graduate Apprentice in Finance, you will work as part of a dedicated, driven and supportive team, as your skills and knowledge develop over time, you will get involved in all aspects of finance within the business and your responsibility will increase. Elderpark will provide you with an opportunity to understand the business, build strong relationships, participate in continuous improvement projects and set career objectives, all of which are about preparing you for a leadership role, supporting the development of your skills, knowledge and helping you gain the necessary experience to ensure that you have a successful and fulfilling career.

Formed in 1975, Elderpark is an ambitious, high-performing, community-controlled Registered Social Landlord operating from Govan, on the south side of Glasgow. We currently own and manage 1,339 homes, employ 36 staff and have an annual turnover of £7m.

The successful applicant should be able to demonstrate the following:

• Strong financial awareness and knowledge of finance administration tasks e.g. purchase and nominal ledger, bank reconciliations and fixed asset register.
• Take responsibility for self-development and continuous improvement. This role combines work and study and therefore self-motivation and commitment will be key to success.
• Excellent communication, listening and interpersonal skills
• Proven ICT skills in a range of Microsoft packages
• High level of attention to detail to produce accurate work.

What we offer in return is an excellent working environment within the heart of our community; a commitment to supporting and developing the successful candidate’s skills, knowledge and experience; excellent conditions of service and strong pension offering and a sense of ambition to support what this role seeks to achieve. We are based within Govan in an easily accessible location with fantastic transport links although we also have homes in Ibrox, Cessnock and Kinning Park.

We are committed to equality and diversity and welcome applications from all sectors of the community.

New Year, New Job – if this is you and you are looking to start 2022 with a new opportunity then this could be the role that meets your aspirations!

Elderpark Housing is looking to recruit an outstanding candidate to join our organisation, one with a passion for engaging with people, one with a strong knowledge of funding, community regeneration and partnership working and importantly one which has the desire to work for an organisation who is focused on delivering excellent services and providing more within our communities to support our tenants a residents to thrive.

Community Regeneration is a key element within our business plan and attracting the right person who has the ability to seek out opportunities, work with other organisations to support, develop and implement new services and maximise the wealth within the community is crucial to our ongoing success. We are proud of the services we provide within our communities and our strong performance demonstrates a successful, high quality Housing Association which focuses on continually improving and learning.

The role of Community Regeneration Officer will support and enhance our current activities by enhancing the opportunities to provide services and opportunities within our areas of operation that often go beyond our core activities.

The successful applicant should be able to demonstrate the following:

• Outstanding communication skills and the ability to develop relationships and rapport with external partners, wider stakeholders and the local community
• An ability to develop, design and bring to life ideas turning them into successful and sustainable projects.
• Strong written skills in developing funding applications to lever in monies to support our communities
• Excellent project management skills with the ability to monitor, review and evaluate the success of any new initiative
• Ability to work on own initiative with minimal supervision turning organisational aims into reality
• A self-motivated, enthusiastic and flexible attitude to tasks
• Excellent communication, listening and interpersonal skills

What we offer in return is an excellent working environment within the heart of our community; a commitment to supporting and developing the successful candidate’s skills, knowledge and experience; excellent conditions of service and strong pension offering and a sense of ambition to support what this role seeks to achieve. We are based within Govan in an easily accessible location with fantastic transport links although we also have homes in Ibrox, Cessnock and Kinning Park. We are committed to equality and diversity and welcomes applications from all sectors of the community.