The Role

In this role, you’ll be a vital member of our Finance team. Key actions include managing purchase ledger, reconciling bank accounts, and providing support for Scottish Government Shared Equity Schemes. You’ll ensure that Shared Equity documentation is complete for grant payments, post transactions to the purchase ledger, and handle internet banking payments efficiently. Your role will also involve updating Shared Equity records on spreadsheets, streamlining documentation through the File Stream system, and reconciling Shared Equity transactions, among other responsibilities.

About You

Educated to standard grade level or equivalent (including English and Maths), you will have experience of purchase ledger and knowledge of financial systems software.

The postholder will have relevant experience of providing administrative support and have knowledge of and commitment to providing excellent customer service.

You will have proven basic accounting experience and a high standard of IT literacy and intermediate knowledge of Microsoft Office systems. In addition, you will have accuracy in posting/keying transactions whilst under pressure and have the ability to work within tight timescales to meet deadlines.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees)

Employer pension contributions starting at 5% and rising to 9% depending on employee contributions

Access to a death in service benefits scheme providing 4x salary

Enhanced company sick and familial pay entitlements

A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services.

• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being
• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

Closing Date: Midnight on Monday 30 October 2023

Interview Date: Interviews are being held on Wednesday 8 November 2023 at our Edinburgh office.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link is looking for an experienced Welfare Rights Officer to contribute to the provision of a high-quality welfare rights advice, advocacy and training service to both internal and external customers throughout the Link Group and to clients of partners.

Working closely with the Benefits Assistants and Housing Officers, the postholder will ensure referrals are managed and progressed and will work in collaboration with housing and money advice staff to provide tenants with budgeting support.

An overall aim of the role will be to minimise rent arrears and maximise rent collection.

About You

You will have previous experience of giving advice in relation to social security benefits and assisting with claims to benefits, experience of all aspects of social security law and will have represented customers at social security appeal tribunals.

As a qualified Welfare Rights Officer, you will come with recent and detailed knowledge of all aspects of the Social Security benefits system and welfare law. Providing information and advice on all aspects of Welfare Rights to both internal and external customers is a key part of the role, therefore you will need knowledge of and commitment to excellent customer care and equal opportunities.

A proven ability to thrive in a fast-paced advice sector role dealing with a range of duties and customers is required, therefore the postholder will need to demonstrate excellent organisational and time management skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees

• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions

• Access to a death in service benefits scheme providing 4x salary

• Enhanced company sick and familial pay entitlements

• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services

• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being

• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject a Basic Disclosure check.

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

As a Welfare rights Officer at Link, you will be responsible for delivering exceptional advice and support to both internal and external customers throughout the Link Group and to clients of our partners. You will work closely with our Benefits Assistants and Housing Officers to ensure that referrals are managed and progressed efficiently. Additionally, you will collaborate with our Housing and Money Advice staff to provide tenants with budgeting support, with the overall aim of minimising rent arrears and maximising rent collection.

This is an exciting opportunity to use your expertise and make a positive impact on people’s lives. If you’re looking for a challenging and rewarding role that will allow you to make a difference in your community, then we encourage you to apply for this position today!

About You

As an experienced and qualified Welfare Rights Officer, you will be well-equipped to provide invaluable advice to customers on all aspects of the Benefits System and Welfare Law. Drawing on your recent and detailed knowledge of these areas, you will be responsible for delivering exceptional customer care and ensuring that everyone you work with is treated with respect and equality.

You will have a proven track record of assisting with claims to benefits and offering advice on social security appeal tribunals. In this role, you will be part of a fast-paced advice sector team dealing with a wide range of duties and customers. Therefore, it is crucial that you posess excellent organisational and time management skills and a natural ability to thrive under pressure.

As a Welfare Rights Officer, you will have the opportunity to use your exceptional communication skills – both oral and written – to deliver information and advice to a wide range of customers. You will also demonstrate your commitment to excellent customer care and support. If you are looking for an opportunity to make a real difference to people’s lives, this is the role for you.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees)

• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions

• Access to a death in service benefits scheme providing 4x salary

• Enhanced company sick and familial pay entitlements

• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services.

• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being

• Access to a savings and borrowing scheme and much more!

For a full list of benefits available to employees, please see the following link - linkhousing.org.uk/what-we-do/work-for-us

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to a Basic Disclosure check.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

As part of a multi-skilled team, the Benefits Assistant will help us provide high-quality advice and support to our tenants. In this role you’ll work closely with our Welfare Rights Officers and Housing Officers to ensure that referrals are managed and progressed appropriately. With a focus on maximising income and reducing rent arrears, you’ll collaborate with our housing and money advice staff to provide tenants with budgeting support that minimises rent arrears and maximises rent collection.

As our Benefits Assistant, you’ll be responsible for assisting tenants who may be digitally challenged to manage their benefit and other claims. You’ll provide expert advice on Universal Credit and related legacy benefits, including Housing Benefits, Income Support, Employment and Support Allowance, Jobseeker’s Allowance, and Tax Credits. You’ll be able to do this by telephone or in the comfort of the tenant’s own home, providing a personalised and supportive service that really makes a difference.

The role offers flexibility, with a choice of office locations including Edinburgh, Bathgate, Falkirk, Paisley or Cumbernauld. While both and office-based and home working will be offered, a portion of the role involves working outside the office environment, so you must hold a current driver’s license and have your own transport during business hours.

About You

As a Benefits Assistant at our company, you’ll have the opportunity to work with a dedicated team of professionals who are committed to providing high-quality support and advice to our customers.

We’re looking for someone with a keen eye for detail, excellent organisational skills, and a strong customer service orientation. You’ll need to be able to work well in a fast-paced environment, handle multiple tasks simultaneously, and remain calm and professional under pressure. You’ll also need to have a good working knowledge of IT systems and be comfortable using a range of software applications.

If you’re ready to take on a challenging and rewarding role as a Benefits Assistant, we want to hear from you!

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees)

• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions

• Access to a death in service benefits scheme providing 4x salary

• Enhanced company sick and familial pay entitlements

• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services.

• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being

• Access to a savings and borrowing scheme and much more!

For a full list of benefits available to employees, please see the following link - linkhousing.org.uk/what-we-do/work-for-us

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional

This post will be based at Link’s Edinburgh office. Hybrid working is available and flexible working arrangements can be considered.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link is looking for an experienced Welfare Rights Officer to contribute to the provision of a high-quality welfare rights advice, advocacy and training service to both internal and external customers throughout the Link Group and to clients of partners.

Working closely with the Benefits Assistants and Housing Officers, the postholder will ensure referrals are managed and progressed and will work in collaboration with housing and money advice staff to provide tenants with budgeting support.

An overall aim of the role will be to minimise rent arrears and maximise rent collection.

About You

You will have previous experience of giving advice in relation to social security benefits and assisting with claims to benefits, experience of all aspects of social security law and will have represented customers at social security appeal tribunals.

As a qualified Welfare Rights Officer, you will come with recent and detailed knowledge of all aspects of the Social Security benefits system and welfare law. Providing information and advice on all aspects of Welfare Rights to both internal and external customers is a key part of the role, therefore you will need knowledge of and commitment to excellent customer care and equal opportunities.

A proven ability to thrive in a fast-paced advice sector role dealing with a range of duties and customers is required, therefore the postholder will need to demonstrate excellent organisational and time management skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees

• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions

• Access to a death in service benefits scheme providing 4x salary

• Enhanced company sick and familial pay entitlements

• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services

• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being

• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject a Basic Disclosure check.

This post will be based at Link’s Cumbernauld office. Hybrid working is available and flexible working arrangements can be made.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link is looking for an experienced Welfare Rights Officer to contribute to the provision of a high-quality welfare rights advice, advocacy and training service to both internal and external customers throughout the Link Group and to clients of partners.

Working closely with the Benefits Assistants and Housing Officers, the postholder will ensure referrals are managed and progressed and will work in collaboration with housing and money advice staff to provide tenants with budgeting support.

An overall aim of the role will be to minimise rent arrears and maximise rent collection.

About You

You will have previous experience of giving advice in relation to social security benefits and assisting with claims to benefits, experience of all aspects of social security law and will have represented customers at social security appeal tribunals.

As a qualified Welfare Rights Officer, you will come with recent and detailed knowledge of all aspects of the Social Security benefits system and welfare law. Providing information and advice on all aspects of Welfare Rights to both internal and external customers is a key part of the role, therefore you will need knowledge of and commitment to excellent customer care and equal opportunities.

A proven ability to thrive in a fast-paced advice sector role dealing with a range of duties and customers is required, therefore the postholder will need to demonstrate excellent organisational and time management skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack on our website.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees
• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions
• Access to a death in service benefits scheme providing 4x salary
• Enhanced company sick and familial pay entitlements
• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services
• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being
• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject a Basic Disclosure check.

This post will be based at Link’s Edinburgh office. However, Link are currently piloting a hybrid working model and so there may be opportunities for home working.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link is looking for an experienced Welfare Rights Officer to contribute to the provision of a high-quality welfare rights advice, advocacy and training service to both internal and external customers throughout the Link Group and to clients of partners.

Working closely with the Benefits Assistants and Housing Officers, the postholder will ensure referrals are managed and progressed and will work in collaboration with housing and money advice staff to provide tenants with budgeting support.

An overall aim of the role will be to minimise rent arrears and maximise rent collection.

About You

You will have previous experience of giving advice in relation to social security benefits and assisting with claims to benefits, experience of all aspects of social security law and will have represented customers at social security appeal tribunals.

As a qualified Welfare Rights Officer, you will come with recent and detailed knowledge of all aspects of the Social Security benefits system and welfare law. Providing information and advice on all aspects of Welfare Rights to both internal and external customers is a key part of the role, therefore you will need knowledge of and commitment to excellent customer care and equal opportunities.

A proven ability to thrive in a fast-paced advice sector role dealing with a range of duties and customers is required, therefore the postholder will need to demonstrate excellent organisational and time management skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees
• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions
• Access to a death in service benefits scheme providing 4x salary
• Enhanced company sick and familial pay entitlements
• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services
• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being
• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject a Basic Disclosure check.

This post will be based at Link’s Edinburgh office. Link are currently piloting a hybrid working model and so there may be opportunities for home working.

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

As part of a multi-skilled team, the postholder will contribute to the provision of a high-quality benefits advice service to our tenants. The focus of the post will be to maximise income and reduce rent arrears.

The Benefits Assistant will work closely with the Welfare Rights Officers and Housing Officers to ensure referrals are managed and progressed appropriately. The post holder will work in collaboration with housing and money advice staff to provide tenants with budgeting support to minimise rent arrears and maximise rent collection.

This role involves assisting tenants who are digitally challenged to manage their benefit and other claims. The Benefits Assistant will provide advice to tenants on UC and related legacy benefits e.g. HB, IS, ESA, JSA, Tax Credits by telephone and in their homes.

The postholder will be based in Edinburgh. A significant proportion of work is required out-with the office environment, therefore the postholder must hold a current driver licence and have their own transport during business hours.

About You

As Benefits Assistant, you will have National 5 in English and Maths (or equivalent). You will have knowledge of the

Social Security benefits system and Welfare Law and will have extensive experience of using a range of I.T systems including MS Office, Housing Management Systems and Databases.

This role requires knowledge of and a commitment to excellent customer care and equal opportunities. The successful postholder will have excellent organisational and time management skills. Experience of working in fast paced administrative role dealing with a range of duties and customers is essential to this role.

As Benefits Assistant, you will have the ability to work as part of a close-knit team. This role requires strong communication skills, both oral and written and good negotiation, mediation and listening skills.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• A generous starting annual leave entitlement of 35 days (inc. 6 public holidays), increasing to 40 days with length of service (pro-rated for part time employees)
• Employer pension contributions starting at 5% and rising to 9% depending on employee contributions
• Access to a death in service benefits scheme providing 4x salary
• Enhanced company sick and familial pay entitlements
• A Healthcare cash plan for employee and dependents to support health and wellbeing and discounts on shopping, restaurants, and other services.
• A free and confidential employee assistance program and services for employees and their immediate household dependants to support health, mental and financial well-being
• Access to a savings and borrowing scheme and much more!

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to a Basic Disclosure check.