We are looking to recruit a new manager to lead the team of volunteers and staff in the delivery of the advice service at Denny and Dunipace CAB. This is a wide and varied role and will involve working closely with the board of directors, partners and funders in addition to the staff and volunteer team, to maintain and develop the work of the bureau which serves the West of Falkirk Community.

Main responsibilities for the role include:

• Overall operational control and management of the Bureau within the guidelines laid down by the Board and Citizens Advice Scotland (CAS)

• Line management of all paid and unpaid staff

• Ensuring all aspects of client enquiries are efficiently and effectively handled

• Representing the Bureau to other agencies

• Working with the Board to review and develop strategic aims

• Maintaining and developing projects provided by the bureau including leading on accessing funding to further benefit the service

• Ensuring effective use of IT

• Undertaking the role of Company Secretary as required by the Trustees

Please see attached job description and person specification for full details of the role

Employee benefits

Denny and Dunipace Citizens Advice Bureau offers excellent terms and conditions. Denny and Dunipace Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

The money adviser is responsible for providing specialist money and debt advice to clients referred through the generalist advice service or external agencies. The money adviser will complete money advice in line with all regulations and audit requirements (including national standards) and will be able, with additional training if needed, to complete statutory debt solutions with suitable clients including bankruptcy and debt arrangement schemes. In conjunction with the debt administrative assistant, they will be responsible for the advice, processes and reporting for money advice provision at Denny and Dunipace Citizens Advice Bureau.

Responsible to: Manager

Employee benefits

Denny and Dunipace Citizens Advice Bureau offers excellent terms and conditions. Denny and Dunipace Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please contact kate.hughes@dennycab.casonline.org.uk

To find out more about this role, please see job description and person specification below.

About the role

Denny and Dunipace Citizens Advice Bureau, based in Denny is an independent and innovative advice organisation providing holistic advice and support to local people.

The ASAP Regional Support Officer will work with the bureaux in the Falkirk Council area. The post holder will provide advice to members of the armed forces community, support bureaux and regional organisations in the provision of advice to the armed forces community and co-ordinate regional activities including training as required.

Employee benefits

Denny and Dunipace Citizens Advice Bureau offers excellent terms and conditions. Denny and Dunipace Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please contact kate.hughes@dennycab.casonline.org.uk