The Lived Experience Team is an established team of active volunteers who aim to improve service design and delivery across Fife with a specific focus on mental health and employability. LET volunteers have lived experience of mental health challenges, trauma and/or unemployment made worse by a range of barriers or life experiences. They work closely and strategically with partners locally and nationally, within the public and third sectors as well as academia. To find out more visit the website Lived Experience Team.

The role of LET Coordinator is an exciting one, being engaged in supporting and expanding the work of the LET volunteers during a significant time of change in both the mental health and employability sectors in Fife. The successful candidate will have personal experience of mental health challenges as well as a strong commitment to improving services through co-production approaches. They will need to be able to work independently, as well as within a team and with strategic partners across Fife. Excellent communication skills are a must.

Whilst the work is based in Fife, from our offices, we can offer significant flexibility around homeworking.

Fife Voluntary Action (FVA) is the third sector interface for the Fife Council area. We are an independent charity that receives funding from key public sector agencies to ensure the third sector is robust, resilient, and delivers high-quality services for the people of Fife.

Reporting to: Head of Volunteering Development

Main Purpose of Post

To recruit, support and develop volunteers in Fife, including supporting individuals facing barriers in their lives. To support Fife Voluntary Action’s partnership contribution to Fife Employability and Training Consortium (Fife-ETC), promoting volunteering as a route to employment. To work with organisations to support them to provide meaningful volunteering opportunities which deliver good outcomes for volunteers and organisations.

Main Duties / Key Responsibilities

1. To maintain and develop Fife Voluntary Action (FVA) as the centre of excellence for volunteering and to support the delivery of volunteering development activities across Fife;
2. To support FVA’s partnership contribution to Fife Employability and Training Consortium (Fife-ETC) which is funded by Opportunities Fife and European Structural and Investment Funds (ESIF);
3. Work with organisations and services to promote Fife-ETC and ensure supported referrals to the service;
4. To provide appropriate support and guidance to customers wishing to volunteer with volunteer involving organisations, and actively identify new voluntary opportunities in Fife;
5. Work closely with individuals facing multiple barriers and who are requiring additional support to achieve their individual goals; with a particular focus on people experiencing mental health problems;
6. Work collaboratively with organisations, projects, community groups and other statutory and third sector bodies to enhance their capacity to recruit, manage and retain volunteers and to highlight gaps in provision in local services, where volunteering can fill this void;
7. To promote and develop good practice models for volunteer involving organisations covering all aspects of volunteer involvement including policies, practice, PVG and managing difficult situations;
8. To work on the development and promotion of peer mentoring opportunities as part of the volunteering experience;
9. To represent the organisation at meetings e.g. Local Planning Groups and other external partnership meetings and actively promote and publicise the benefits of volunteering to stakeholders, client groups and referring agencies through attendance at events and delivery of workshops/presentations;
10. Deliver training to professionals and customers on a range of topics including volunteer management and taking first steps into volunteering;
11. To update records of work with customers and partners on our database system as well as Fife Online Referral Tracking System (FORT);
12. Actively support FVA’s work to promote and celebrate volunteering, with a focus on embracing diversity and inclusion in volunteering and to ensure volunteering is accessible for all and reflects the diversity of communities across Fife;
13. To monitor and evaluate service provision including producing reports and customer case studies;
14. Undertake training related to the post as appropriate and with agreement from the Head of Volunteering Development.

This job description does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time and to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the organisation’s business.

There is a requirement to work evenings and weekends as necessary to ensure appropriate fulfilment of duties.

Fife Voluntary Action (FVA) is the third sector interface for the Fife Council area. We are an independent charity that receives funding from key public sector agencies to ensure the third sector is robust, resilient and delivers high quality services for the people of Fife. One of the main things we do is develop, support and promote volunteering in Fife and we have an exciting opportunity to appoint somebody to manage the team and become strategic lead for volunteering for the Fife Council area.

Reporting to: Chief Executive

Fife Voluntary Action (FVA) is the third sector interface for the Fife Council area. We are an independent charity that receives funding from key public sector agencies to ensure the third sector is robust, resilient and delivers high quality services for the people of Fife. A significant proportion of the third sector exists to deliver health and social care services to our citizens and this post will lead on strategic engagement, policy development and representation with statutory partners on behalf of third sector interests in Fife. Health and social care is an area which is seeing a lot of pressure, increased investment and a need to transform services at this exciting time.

Fife Voluntary Action (FVA) is the third sector interface for the Fife Council area. We are an independent charity that receives funding from key public sector agencies to ensure the third sector is robust, resilient, and delivers high-quality services for the people of Fife.

From Struggle to Strength supports people with lived experience of poverty or trauma as a result of poor mental health and/or unemployment through the combined work of our Lived Experience Team and Mental Health Peer Support Network. The successful applicant will have personal experience of both mental health challenges and unemployment and will work closely with the project team to deliver practical and administrative support to the project.

Reporting to: Lived Experience Team and Peer Support Network Coordinators