Turning Point Scotland - Dundee Service

Turning Point Scotland‘s Dundee service provides support to individuals with a variety of support needs including learning disability, physical disability, autism, mental health illness and community justice. We provide supported living services, housing support and day opportunities to promote independence and choice to individuals in order to enable them to access everyday life experiences including access to education, employment and social activities. We will also provide support with developing relationships and maintaining a home. We work in partnership with service users, their families, health teams, social work teams and advocacy.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

Service Model - Outreach Housing and Wellbeing Support

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

Service Model - Outreach Housing First

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe. We are also active co-founding members of the Housing First Europe Hub.

About the Service

Renfrewshire Housing Support Service has been established since 2013. The service provides outreach support to individuals aged 18 or over who live in the Renfrewshire area and are homeless, at risk of homelessness or require support to maintain their home. The service supports people to access a permanent tenancy within the local authority.

There are many factors that can contribute to an individual experiencing homelessness therefore staff will offer a wide range of support to individuals with complex needs.

As well as providing support with the practical aspects of maintaining a tenancy, people will also receive support to access services relating to mental health, addictions and social opportunities. Services users will be offered support to find something in their life which is meaningful to them, through leisure activities, voluntary work, education or employment. The emphasis is always on what the individual wishes to have in their life, at a time when they are ready for it. Support is time limited.

Renfrewshire Housing First Service The premise of Housing First is that housing is a basic human right and is an integral part of a holistic support package offered to individuals. The programme aims to support people with long histories of homelessness to access a permanent home and to receive the support they need to remain there. Staff will provide support on the maintenance of a tenancy, addiction, mental health, social inclusion, life skills, employability and other areas as appropriate. This support is non time limited. The service will act on the seven principles identified for a Housing First service.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model - Outreach Housing and Wellbeing Support

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

About the Service

Renfrewshire Housing Support Service has been established since 2013. The service provides outreach support to individuals aged 18 or over who live in the Renfrewshire area and are homeless, at risk of homelessness or require support to maintain their home. The service supports people to access a permanent tenancy within the local authority.

There are many factors that can contribute to an individual experiencing homelessness therefore staff will offer a wide range of support to individuals with complex needs.

As well as providing support with the practical aspects of maintaining a tenancy, people will also receive support to access services relating to mental health, addictions and social opportunities. Services users will be offered support to find something in their life which is meaningful to them, through leisure activities, voluntary work, education or employment. The emphasis is always on what the individual wishes to have in their life, at a time when they are ready for it. Support is time limited.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model - Outreach Housing and Wellbeing Support

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

About the Service

Renfrewshire Housing Support Service has been established since 2013. The service provides outreach support to individuals aged 18 or over who live in the Renfrewshire area and are homeless, at risk of homelessness or require support to maintain their home. The service supports people to access a permanent tenancy within the local authority.

There are many factors that can contribute to an individual experiencing homelessness therefore staff will offer a wide range of support to individuals with complex needs.

As well as providing support with the practical aspects of maintaining a tenancy, people will also receive support to access services relating to mental health, addictions and social opportunities. Services users will be offered support to find something in their life which is meaningful to them, through leisure activities, voluntary work, education or employment. The emphasis is always on what the individual wishes to have in their life, at a time when they are ready for it. Support is time limited.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Essential for the role

Personal lived experience of homelessness, alcohol or other drugs, mental health issues and / or involvement in criminal justice system.

Must be willing to use your lived experience to engage with service users

About the Service

We are part of Edinburgh Housing First Consortium led by Edinburgh Cyrenians comprised of Turning Point Scotland, Rock Trust, Streetwork, Bethany Christian Trust, Gowrie Care and Barony Care.

During pandemic staff are based at home for administration tasks but carry on day to day face to face outreach as normal with PPE supplied.

All staff in this role are classed as essential workers and are eligible for the vaccine.

About Turning Point Scotland (TPS)

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub.

We are also active co-founding members of the Housing First Europe Hub.

Turning Point Scotland’s Glasgow Mental Health & Huntington’s Service provides support to individuals suffering from complex and enduring mental health problems, and individuals who suffer from symptomatic Huntington's disease to have as fulfilling a life as possible.

Our aim is to assist individuals to maintain their own tenancies. But the service aims for more than just sustaining independent living. Turning Point Scotland is committed to finding individuals a support network of positive relationships involving everyone in fulfilling & meaningful activity. We want individuals we support to have a true Sense of belonging, a positive identity and feel a valued role with recognition in their local communities

Housing support, personal care, and care at home packages as well as involvement in a range of education, employability & social activities through self-directed support are offered, based on the specific needs of the individual. This can range from a few hours per week to support accessible 24 hrs/7 days per week.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Essential for the role

• Personal lived experience of homelessness, alcohol or other drugs, mental health issues and / or involvement in criminal justice system.
• Must be willing to use your lived experience to engage with service users

About the Service

The Flexible Homelessness Outreach Support Service delivers a person-centred delivery model that meets the diverse needs of people presenting to GCC under Homeless Legislation.

We deliver measurable, high-quality and consistent outcome-based interventions, we are creative and innovative and bring added value to improve both engagement with and outcomes for service users.

We provide a robust assertive outreach approach for individuals who are in temporary/emergency accommodation or moving on to permanent accommodation.

We work with 500+ people city wide, who are homeless or at risk of homelessness.

FHOSS provides support 365 days per year. Operating hours – 8-8 Monday to Friday, 10 – 6 Saturday and Sunday.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims and to provide insight into the process of recovery through the sharing of experience in a positive way.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Applicants require to be 2 years abstinent from Alcohol and Other Drugs.

We have an exciting opportunity for an individual who has the skills and values to become a Peer Support Worker. It is essential that all candidates have Personal Lived Experience of Homelessness, Alcohol / Other Drugs or Mental Health Issues. By this we mean that you must have experienced the above mentioned directly yourself, not through someone else.

About TPS

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

Service Model - Outreach Housing and Wellbeing Support

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

The Greater Glasgow and Clyde Overdose Response Team (GORT) is a rapid response to near-fatal overdose which provides a short, focused period of support to each person. GORT assertively connects individuals with mainstream alcohol and other drug services (maximum 3 interventions).

This 12-month test of change is delivered in partnership with Simon Community Scotland on an assertive outreach basis across Glasgow’s three localities, Accident & Emergency Departments and city centre.

We address other potential barriers including information and data sharing; prescribing arrangements, and rapid access to mainstream alcohol and other drug services.

We will aim to increase engagement with alcohol and other drug services and provide a template which the Drug Deaths Taskforce could roll out to other areas.

KEY ACCOUNTABILITIES/TASKS:

Service Delivery

• Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
• Where a need or an opportunity is identified, assist in the development of new services
• Maximise stakeholder involvement in service and business planning
• Ensure that equality of opportunity is reflected in all aspects of service delivery

Quality Assurance

• Ensure agreed standards of service delivery in compliance with relevant legislation, National Care Standards and purchaser requirements.
• Develop, promote and monitor quality assurance systems appropriate to the needs of the individual/Service and organisational requirements
• Ensure compliance with the Scottish Social Services Council Code of Practice.
• Ensure that stakeholder processes are managed

Staff Management

• Be responsible for and ensure the appropriate support, supervision and appraisal of staff.
• Develop, monitor and evaluate staff communication and support systems.
• Develop, monitor and implement supervision and appraisal systems for staff.
• Ensure that all Turning Point Scotland policies and procedures are adhered to.
• Recruit, develop and ensure the provision of relevant induction for staff and continuing learning opportunities

Financial Management/Administration

• Ensure that records are kept up-to-date and take account of relevant legislation and individuals requirements.
• Ensure that service records are audited to ensure compliance with organisational requirements
• Maintain the economic viability of the Service by operating within agreed budgetary requirements.
• Record information in line with the organisation’s Confidentiality Policy and the Data Protection Act.
• Monitor, develop and review financial systems that take account of organisational, individual and legislative requirements
• Assist in the development and negotiation of service budgets

Health & Safety and Property Management

• Ensure a healthy and safe environment by implementing and monitoring systems that take account of relevant legislation and organisational policies and procedures.
• Develop and monitor all domestic, maintenance, medication and recording systems in line with organisational policy.
• Monitor, review and ensure implementation of risk assessment and management strategies within the service.

Learning and Development

• Maintain, promote and ensure within the service an awareness of current developments in practice and legislation.
• Participate in relevant internal and external training, identify own, individual and team training and development needs.
• Ensure that staff receive appropriate training to meet individuals and service needs.
• Actively participate in and be committed to the supervision and appraisal processes in line with organisational policy.
• Maintain own recognised and required qualifications.

Communications

• Promote the aims of the Service and Turning Point Scotland.
• Represent Turning Point Scotland at local level and build positive links with all relevant stakeholders.
• Develop and maintain effective communication systems between all stakeholders.

Other Requirements

• Organise your working time to maximise the efficiency of the Service.
• Undertake on-call, overnight, weekend and rota-working as required.
• Undertake any other tasks as may be reasonably requested.
• Undertake registration with the SSSC within the timescale required, where relevant, and maintain this.

#BecauseScotlandCares

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol-related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.

An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support. The services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at client's home where required.

Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.

As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm reduction and treatment options and can demonstrate experience working with this client group.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker for a person or people who have complex or multiple needs.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

#BecauseScotlandCares

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol-related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.

An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support. The services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at client's home where required.

Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.

As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm reduction and treatment options and can demonstrate experience working with this client group.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims
• be a key worker for a person or people who have complex or multiple needs.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

About Turning Point Scotland (TPS)

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

About this role

The role of PQM is a new role to the service which we have implemented as part of the integration of GDCC and Glasgow Homelessness Service (Link Up). The post will be a critical member of our senior leadership team within the service working closely with the Service Manager, other managers and staff to drive a culture and best practice within quality and performance. There will be an expectation to implement and monitor our quality and audit control procedures and using you leadership skills to lead on elements of continuous improvement. The role will work closely with our clinical management to team to ensure we deliver an integrated service across health and social care.

Job Purpose: To support the Service Manager in delivering consistent and high quality services to all stakeholders. The main emphasis is to develop quality processes and systems that will improve practice across the service and to work with others to implement these. These will focus on our practice with the people we support, staff support and development systems, practice guidance and practice audit and development throughout the service.

KEY ACCOUNTABILITIES/TASKS

Service Delivery and Development

• Support the Service manager and Management team to maintain the continuing relevance of services to individuals’ needs and purchaser requirement.
• To lead in practice and quality aspects of service development as delegated
• Be involved in the ongoing planning, monitoring and evaluation of support plans and risk assessments.
• Maximise stakeholder involvement in service planning and promoting ‘Citizenship’
• Ensure that equality of opportunity and the celebration of diversity is reflected in all aspects of service delivery, promoting the citizenship of the people we support
• To develop service practice and share developments across the organisation.

About TPS

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

Service Model - Outreach Housing First

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub. We are also active co-founding members of the Housing First Europe Hub.

About the Service

Renfrewshire Housing First Service has been established since 2013. The service provides outreach support to individuals aged 18 or over who are homeless, have multiple and enduring support needs and live in the Renfrewshire area. Renfrewshire Housing First service supports people to access a permanent tenancy within the local authority.

There are many factors that can contribute to an individual experiencing homelessness therefore staff will offer a wide range of support to individuals with complex needs.

As well as providing support with the practical aspects of maintaining a tenancy, people will also receive support to access services relating to mental health, addictions and social opportunities. Services users will be offered support to find something in their life which is meaningful to them, through leisure activities, voluntary work, education or employment. The emphasis is always on what the individual wishes to have in their life, at a time when they are ready for it. Support is not time limited.

About TPS

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

Service Model - Outreach Housing First

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub housingfirstacademy.com We are also active co-founding members of the Housing First Europe Hub.

About the Service

Renfrewshire Housing First Service has been established since 2013. The service provides outreach support to individuals aged 18 or over who are homeless, have multiple and enduring support needs and live in the Renfrewshire area. Renfrewshire Housing First service supports people to access a permanent tenancy within the local authority.

There are many factors that can contribute to an individual experiencing homelessness therefore staff will offer a wide range of support to individuals with complex needs.

As well as providing support with the practical aspects of maintaining a tenancy, people will also receive support to access services relating to mental health, addictions and social opportunities. Services users will be offered support to find something in their life which is meaningful to them, through leisure activities, voluntary work, education or employment. The emphasis is always on what the individual wishes to have in their life, at a time when they are ready for it. Support is not time limited.

About Turning Point Scotland (TPS)

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies.

We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub housingfirstacademy.com

We are also active co-founding members of the Housing First Europe Hub.

COVID has taught us much about the importance of empowering, enabling and engaging colleagues in Social Care, not least that our colleagues are the heart of what we do and are key to ensuring that Turning Point Scotland continues to deliver outstanding care and support to the most vulnerable members of society.

Turning Point Scotland is IIP Platinum accredited leading provider of Social Care Services in Scotland, we take our advocacy role as an employer and a partner in the Not for Profit Sector seriously. Highlighting inequality and workforce development issues at a national level we recognise the positive impact that equality and diversity brings to our community. This is an organisation where people feel valued and that’s supported by our culture of Citizenship where recognition comes fast and furious – from colleagues, from service users, from managers, leaders and from partner organisations.

Our fast-paced, motivated and friendly HR Team is growing, so this means that we're now on the lookout for an HR Business Partner to join us on a permanent full-time basis. This role will be based in our Head office in Glasgow. We have fully embraced the advantages and benefits of operating digitally, however we will need you to have flexibility to travel across Scotland on occasion once current restrictions are lifted.

If you are an experienced, passionate and motivated HR professional who's ready for an exciting new challenge.

If you want to work for an innovative and genuine values based organisation .

If you share our values of respect, compassion, inclusion, and integrity that are truly lived on a daily basis. - Then we have the perfect role for you!

At Turning Point Scotland people are at the heart of everything we do. We believe in treating each colleague with respect, building excellent working relationships and providing them with fully inclusive resources, allowing them to take responsibility and a lead role in their own career development and progression.

As a HR Business Partner, this role will provide a hands on, proactive and forward-thinking operational HR service to Turning Point Scotland, operating as an internal consultant, influencing, identifying and maximising opportunities to improve people, capability and performance in line our values of respect, compassion, inclusion, and integrity.

Job Description

• Play an essential role in achieving our HR objectives in line with our Strategic Plan.

• Working in a small team to achieve a high-quality responsive service for a group of services and to work as part of the larger HR team

• Provide dedicated HR support, advice and guidance to our Managers across the North of Scotland, enabling them to meet their aims and objectives.

• Providing support on employee relations issues, reports and cases (absence, disciplinary, investigations, grievances/complaints; TUPE; consultation meetings) balancing risk and the law with a pragmatic approach and reporting as required

• Interpreting and implementing HR policies, best practice and appropriately applying employment law.

• Understanding and anticipating the need for change, diagnosing the underlying risks, issues and building the case for change with stakeholders, and managing the people impacts of change activity.

• Providing guidance, information and resources for all colleagues.

• Undertaking a leadership role in projects or an area of HR operations or business specialism through to outcomes.

• Ensuring we continue to offer our outstanding support to people who use our services by focusing on recruitment processing for new starts, quality assuring Safer Recruitment using our on-line recruitment tool.

• To work with absence systems to actively manage and address absence, assisting and supporting colleagues back to work as quickly and safely as possible, including working with our Wellbeing Lead and occupational health service.

• To advise and authorise on changes to terms and conditions and work to an anti-discriminatory framework.

• Maintain excellent harmonious employee relations through an effective, inclusive and personal communication style, including letters, policies etc.

• To ensure our approach to employee registration with SSSC and PVG issues is dealt with in a consistent, compliant and legal manner

• To promote workforce development practices such as induction, value based appraisal, supervision and development meetings.

• Working with the union and union representatives in a unionised environment and when appropriate with People Matter Representatives.

• To deliver bespoke HR based management and policy training with direct delivery to groups, coaching one to one etc.

• To meet strategic and personal development goals as agreed with your line and departmental manager with organisational development changes, taking on lead for topics/areas and projects

• Travelling as and when required locally with frequency, and further in Scotland around once a month

• Participating positively as a member of the HR dept., the Head Office team and Turning Point Scotland

• Promoting the values and culture of Turning Point Scotland at all times

The Greater Glasgow and Clyde Overdose Response Team (GORT) is a rapid response to near-fatal overdoses which provides a short, focused period of support to each person. GORT assertively connects individuals with mainstream alcohol and other drug services (maximum 3 interventions).

This 12-month test of change is delivered in partnership with Simon Community Scotland on an assertive outreach basis across Glasgow’s three localities, Accident & Emergency Departments and city centre.

We address other potential barriers including information and data sharing; prescribing arrangements, and rapid access to mainstream alcohol and other drug services.

We will aim to increase engagement with alcohol and other drug services and provide a template which the Drug Deaths Taskforce could roll out to other areas.

JOB PURPOSE: To manage the delivery of consistent and high quality services ensuring their continuing relevance to all stakeholders.

KEY ACCOUNTABILITIES/TASKS:

Service Delivery

• Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.

• Where a need or an opportunity is identified, assist in the development of new services

• Maximise stakeholder involvement in service and business planning

• Ensure that equality of opportunity is reflected in all aspects of service delivery

• Be willing to oversee and manage additional staff/services involved in areas such as Homelessness and Justice.

Quality Assurance

• Ensure agreed standards of service delivery in compliance with relevant legislation, National Care Standards and purchaser requirements.

• Develop, promote and monitor quality assurance systems appropriate to the needs of the individual/Service and organisational requirements

• Ensure compliance with the Scottish Social Services Council Code of Practice.

• Ensure that stakeholder processes are managed

Staff Management

• Be responsible for and ensure the appropriate support, supervision and appraisal of staff.

• Develop, monitor and evaluate staff communication and support systems.

• Develop, monitor and implement supervision and appraisal systems for staff.

• Ensure that all Turning Point Scotland policies and procedures are adhered to.

• Recruit, develop and ensure the provision of relevant induction for staff and continuing learning opportunities

Financial Management/Administration

• Ensure that records are kept up-to-date and take account of relevant legislation and individuals requirements.

• Ensure that service records are audited to ensure compliance with organisational requirements

• Maintain the economic viability of the Service by operating within agreed budgetary requirements.

• Record information in line with the organisation’s Confidentiality Policy and the Data Protection Act.

• Monitor, develop and review financial systems that take account of organisational, individual and legislative requirements

• Assist in the development and negotiation of service budgets

Health & Safety and Property Management

• Ensure a healthy and safe environment by implementing and monitoring systems that take account of relevant legislation and organisational policies and procedures.

• Develop and monitor all domestic, maintenance, medication and recording systems in line with organisational policy.

• Monitor, review and ensure implementation of risk assessment and management strategies within the service.

Learning and Development

• Maintain, promote and ensure within the service an awareness of current developments in practice and legislation.

• Participate in relevant internal and external training, identify own, individual and team training and development needs.

• Ensure that staff receive appropriate training to meet individuals and service needs.

• Actively participate in and be committed to the supervision and appraisal processes in line with organisational policy.

• Maintain own recognised and required qualifications.

Communications

• Promote the aims of the Service and Turning Point Scotland.

• Represent Turning Point Scotland at local level and build positive links with all relevant stakeholders.

• Develop and maintain effective communication systems between all stakeholders.

Other Requirements

• Organise your working time to maximise the efficiency of the Service.

• Undertake on-call, overnight, weekend and rota-working as required.

• Undertake any other tasks as may be reasonably requested.

• Undertake registration with the SSSC within the timescale required, where relevant, and maintain this.

#BecauseScotlandCares

Because People Matter

Glasgow Residential Stabilization Service

We aim to provide a 4 to 6 weeks residential service for individuals who are no longer managing their support within a community setting.

Our team of social care, nursing and medical staff will provide treatment and support to individuals who are deemed to be engaging in high risk drug and/or alcohol use with complex needs. Collaboratively working within a Recovery Orientated System of Care (ROSC) to address the individuals’ physical, mental, social and emotional needs. You will work as part of a multidisciplinary team delivering a range of interventions in 1:1 and group work settings to support, encourage and motivate individuals to assist them to gain some stability back in their life.

Turning Point Scotland Glasgow Drug Crisis Centre

The Glasgow Drug Crisis Centre is a busy 24/7 service for drug users, combining a Methadone Clinic, Needle Exchange service and a 12 bedded Residential Unit. Its multi-disciplinary teams comprise social care workers, nurses and medical staff, who encourage and support Service Users to find ways of making their drug use less problematic and to achieve a better quality of life. Many Service Users will be unable to cope and be at risk, but whatever the issue Turning Point Scotland is committed to rehabilitation and recovery through effective person centred support.

MAIN DUTIES AND RESPONSIBILITIES:

SERVICE DELIVERY

1. Ensure a Citizenship approach to delivering services. Citizenship is defined by a persons connection to the 5 R’s: Rights, Responsibilities, Roles, Relationships, resources and their sense of belonging.
2. Planning the delivery of most effective nursing interventions based on comprehensive assessment of need.
3. To fully involve service users in their care planning ensuring they are given informed choices in regard to nursing care and treatment.
4. To work in partnership with medical staff/prescriber to offer a range of evidence-based pharmacological treatments to support stabilisation or detoxification.
5. To provide a range of nursing interventions on an individual and/or group work basis including psychological/psychosocial interventions.
6. To undertake initial and ongoing assessments of service users at various stages in their engagement with the service, utilising a range of assessment tools and methods to evaluate the severity of dependency and complexity of needs, including history taking, observation, investigations, and use a range of screening tools.
7. To assist service users to recognise and exercise their rights and provide an appropriate level of professional support to service users to assist them to make informed choices.
8. To undertake key working duties and responsibilities in accordance with Turning Point Scotland's Key Working Policy and to alert line managers to any non-compliance by others noted during work activities.
9. To administer and dispense prescribed medication to service users in accordance with the instructions on the prescription.
10. To act in accordance with the relevant legislation, the Nursing and Midwifery Council code of conduct, and acknowledged good practice and be involved in the clinical governance within the service.
11. To assist the Service Manager by networking effectively with workers from other agencies who are involved with service users, purchaser's monitoring requirements, and Turning Point Scotland's needs.
12. To assist the Service Manager and Senior Nurse to prepare for Care Inspectorate inspections and other audit activities, and with the implementation of any recommendations or requirements.
13. To be personally familiar with and ensure own compliance with Turning Point Scotland's operational policies and procedures, including medication and to alert line managers to any non-compliance by others noted during work activities.
14. To ensure effective provision of nursing across Turning Point Scotland you will be deployed to other drug and alcohol services as required.

#BecauseScotlandCares

Glasgow Mental Health & Huntington’s Service

Turning Point Scotland’s Glasgow Mental Health & Huntington’s Service provides support to individuals suffering from complex and enduring mental health problems, and individuals who suffer from symptomatic Huntington's disease to have as fulfilling a life as possible.

Our aim is to assist individuals to maintain their own tenancies. But the service aims for more than just sustaining independent living. Turning Point Scotland is committed to finding individuals a support network of positive relationships involving everyone in fulfilling & meaningful activity. We want individuals we support to have a true Sense of belonging, a positive identity and feel a valued role with recognition in their local communities

Housing support, personal care, and care at home packages as well as involvement in a range of education, employability & social activities through self-directed support are offered, based on the specific needs of the individual. This can range from a few hours per week to support accessible 24 hrs/7 days per week.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

#BecauseScotlandCares

Glasgow Mental Health & Huntington’s Service

Turning Point Scotland’s Glasgow Mental Health & Huntington’s Service provides support to individuals suffering from complex and enduring mental health problems, and individuals who suffer from symptomatic Huntington's disease to have as fulfilling a life as possible

Our aim is to assist individuals to maintain their own tenancies. But the service aims for more than just sustaining independent living. Turning Point Scotland is committed to finding individuals a support network of positive relationships involving everyone in fulfilling & meaningful activity. We want individuals we support to have a true Sense of belonging, a positive identity and feel a valued role with recognition in their local communities

Housing support, personal care, and care at home packages as well as involvement in a range of education, employability & social activities through self-directed support are offered, based on the specific needs of the individual. This can range from a few hours per week to support accessible 24 hrs/7 days per week.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centered, outcome focused manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with service aims.
• be a key worker for a person or people who have complex or multiple needs or oversee keyworking.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

About TPS

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

Service Model - Outreach Housing First

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is affected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub. We are also active co-founding members of the Housing First Europe Hub.

About the Service

TPS has been commissioned to develop and implement a Housing First outreach service in the Dumfries area, initially for a period of 2 years. This will be the first time this model has been trialled in the region and we are keen to demonstrate that the Housing First delivery model can be successful in rural parts of the country.

The service manager will work with the Head of Service to explore and influence areas of potential opportunity to further add to TPSs service delivery within housing, homelessness and any other potential areas identified.

The 218 Service provides an alternative to custody for women in the criminal justice system. We provide programmes of intensive support and group work to empower the women to address the root causes of their offending. With a view to support them to break the cycle of offending which results in the ‘revolving door’ syndrome of maintaining their involvement in the criminal justice system and prison service

The service offers a 12 bed Residential Unit and a Community Engagement service for women who still reside in the community. As many of the women who access our service have a wide range of mental and physical issues we have an integrated health team and psychologies therapy team to address these.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Glasgow Residential Stabilisation Service

We aim to provide a 4 to 6 weeks residential service for individuals who are no longer managing their support within a community setting. Our team of social care, nursing and medical staff will provide treatment and support to individuals who are deemed to be engaging in high risk drug and/or alcohol use with complex needs. Collaboratively working within a Recovery Orientated System of Care (ROSC) to address the individuals’ physical, mental, social and emotional needs. You will work as part of a multidisciplinary team delivering a range of interventions in 1:1 and group work settings to support, encourage and motivate individuals to assist them to gain some stability back in their life.

Job Purpose

1. The Senior Nurse will work closely with the Service Manager, Lead Nurse, Medical Officer, and Clinical and Care Governance Lead to ensure the delivery of the Glasgow Drug and Alcohol Crisis Service is of a consistently high quality and to assist individuals towards realising their full potential.

2.

3. The Senior Nurse will provide a clinical service and leadership to nursing staff, ensuring the delivery of safe, effective, and person-centred healthcare through regular supervision and audit of clinical standards.

4.

5. The Senior Nurse will actively participate in managing referrals, provide integrated assessment to identify needs, deliver and/or arrange care of a range of nursing interventions, monitoring and reviewing effectiveness of interventions and ensuring ongoing Care Planning.

6.

7. The Senior Nurse will be committed to their own, and support others with, personal development and have evidence of continuous professional development, updating skills and knowledge, and working towards more advanced nursing practice.

Provide effective administration support – To:

• Perform general reception duties:
• Maintain and retain effective records of all service users and visitors to the service/department as appropriate.
• Be responsible for the opening and redirection of incoming and outgoing mail for the service/department, and logging of mail.
• Be responsible for producing letters, email correspondence, presentations, reports, photocopying, faxing and printing for the service/department.
• Maintain effective filing, archiving and retention systems.
• Devises admin systems in support of functions within the service/department as appropriate.
• Maintain and order office stationery supplies as required.
• Maintain effective office systems.
• Be responsible for the financial transactions of the service/department as required;
• Responsible for petty cash and submitting returns,
• Processing financial transactions on Pegasus, and
• Administration and processing of service user finances.
• Process HR, recruitment and payroll information.
• Input data, collate statistics, and produce and analyse basic reports.
• Be responsible for the provision of monthly submissions to Head Office e.g. absence returns, recruitment paperwork, service user data etc.
• Participate in in-service/departmental meetings, prepare paperwork and produce notes/minutes.
• Assist with organising events e.g. stakeholder days, fundraising etc as required.
• Support with organising building maintenance as required.
• Support with the monitoring security equipment and instigate any action as appropriate.
• Responsible for promoting positive team working within the wider admin team.
• Participate in and contribute to the wider Administration Team as required.
• Participate in and contribute to organisational work and purpose on a national or strategic level as required.
• Responsible for carrying out specific tasks to deadline.
• Work with significant autonomy/independence as required.
• Maintain confidentiality at all times.

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with service aims.
• be a key worker for a person or people who have complex or multiple needs or oversee keyworking.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

The 218 Service provides an alternative to custody for women in the criminal justice system. We provide programmes of intensive support and group work to empower the women to address the root causes of their offending. With a view to support them to break the cycle of offending which results in the ‘revolving door’ syndrome of maintaining their involvement in the criminal justice system and prison service

The service offers a 12 bed Residential Unit and a Community Engagement service for women who still reside in the community. As many of the women who access our service have a wide range of mental and physical issues we have an integrated health team and psychologies therapy team to address these.

JOB PURPOSE:

• To support and deliver safe, effective and person-centred healthcare provision to individuals in Turning Point Scotland’s Drug and Alcohol Service(s).
• To undertake comprehensive clinical assessments, identifying and completing appropriate nursing interventions, monitoring and reviewing effectiveness of interventions, and ensure ongoing review of care plans.
• To prioritise the needs of service users when assessing and reviewing their mental, physical, cognitive, behavioural, social, and spiritual needs.
• To work in partnership with individuals and stakeholders involved in their care to develop person-centred care plans that take into account their circumstances, characteristics and preferences.

MAIN DUTIES AND RESPONSIBILITIES:

Service Delivery

• Ensure a Citizenship approach to delivering services. Citizenship is defined by a persons connection to the 5 R’s: Rights, Responsibilities, Roles, Relationships, resources and their sense of belonging.
• Planning the delivery of most effective nursing interventions based on comprehensive assessment of need.
• To fully involve service users in their care planning ensuring they are given informed choices in regard to nursing care and treatment.
• To work in partnership with medical staff/prescriber to offer a range of evidence-based pharmacological treatments to support stabilisation or detoxification.
• To provide a range of nursing interventions on an individual and/or group work basis including psychological/psychosocial interventions.
• To undertake initial and ongoing assessments of service users at various stages in their engagement with the service, utilising a range of assessment tools and methods to evaluate the severity of dependency and complexity of needs, including history taking, observation, investigations, and use a range of screening tools.
• To assist service users to recognise and exercise their rights and provide an appropriate level of professional support to service users to assist them to make informed choices.
• To undertake key working duties and responsibilities in accordance with Turning Point Scotland's Key Working Policy and to alert line managers to any non-compliance by others noted during work activities.
• To administer and dispense prescribed medication to service users in accordance with the instructions on the prescription.
• To act in accordance with the relevant legislation, the Nursing and Midwifery Council code of conduct, and acknowledged good practice and be involved in the clinical governance within the service.
• To assist the Service Manager by networking effectively with workers from other agencies who are involved with service users, purchaser's monitoring requirements, and Turning Point Scotland's needs.
• To assist the Service Manager and Senior Nurse to prepare for Care Inspectorate inspections and other audit activities, and with the implementation of any recommendations or requirements.
• To be personally familiar with and ensure own compliance with Turning Point Scotland's operational policies and procedures, including medication and to alert line managers to any non-compliance by others noted during work activities.
• To ensure effective provision of nursing across Turning Point Scotland you will be deployed to other drug and alcohol services as required.

About Turning Point Scotland (TPS)

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub

We are also active co-founding members of the Housing First Europe Hub.

#BecauseScotlandCares

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol-related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.

An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support.

The services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at client's home where required.

Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.

As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm reduction and treatment options and can demonstrate experience working with this client group.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker for a person or people who have complex or multiple needs.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

The 218 Service provides an alternative to custody for women in the criminal justice system. We provide programmes of intensive support and group work to empower the women to address the root causes of their offending. With a view to support them to break the cycle of offending which results in the ‘revolving door’ syndrome of maintaining their involvement in the criminal justice system and prison service

The service offers a 12 bed Residential Unit and a Community Engagement service for women who still reside in the community. As many of the women who access our service have a wide range of mental and physical issues we have an integrated health team and psychologies therapy team to address these.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.

• be responsible for undertaking initial and on-going assessments of people who we support.

• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.

• be a key worker for a person or people who have complex or multiple needs.

• maintain professional confidentiality and boundaries at all times.

• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.

• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

#BecauseScotlandCares

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol-related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.

An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support. The services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at client's home where required.

Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.

As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm reduction and treatment options and can demonstrate experience working with this client group.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker for a person or people who have complex or multiple needs.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work

Housing First Consortium Glasgow

The consortium is a Housing First service within Glasgow. Housing First has been recognised by the Scottish Government as an effective way to deal with those who have been long term homeless with multiple and complex needs. Turning Point Scotland is the lead partner in the consortium and work in partnership with Glasgow City Council HSCP (health and social care partnership), Simon Community Scotland, Wheatley Care and The Salvation Army.

The premise of Housing First is that housing is a basic human right and is an integral part of a holistic support package offered to individuals.

Housing First is designed for individuals over 18 years of age who are statutory homeless with multiple and complex needs; however they still want to have a tenancy of their own. The individual will be striving to gain independent living, but requires housing support. Support staff will provide support on the maintenance of a tenancy, addiction, mental health, social inclusion, life skills and employability. This support is non time limited. The service will act on the seven principles identified for a Housing First service.

The service is based in Kintyre House 209 Govan Road and support is available on a 24/7 basis, with the office being staffed from 9am to 7.30pm. After hours service users are able to receive support from our “On Call” service which h is for advice and information in emergencies.

The service is person centred with the individual choosing their own priorities in their recovery and flexibility in support.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with service aims.
• be a key worker for a person or people who have complex or multiple needs or oversee keyworking.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

About TPS

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model - Outreach Housing and Wellbeing Support

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

About the Service

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own.

Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.

In reach to TAP Homeless & Harm Reduction Low Threshold Services.

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.

Both TPS and CGL who are third sector partners within Cities 4 Recovery Hubs have been awarded Scottish Government Seek Keep Treat funding for two years for community recovery workers and 2 part-time peer supporters, employed between TPS and CGL. This will be for reaching patients of the two low threshold, centralised services based at Spittal Street (Harm reduction Team LTMP and TAP) to re-settle those who now meet the criteria for mainstream hub or primary care prescribing services and engaging them with mainstream services. The posts will work together as a team to cover whole of the city and will largely work from Spittal Street but managed by individual CGL and TPS managers

These roles will involve lone working and assertive outreach. Lived experience is desirable for these roles. For Lead Practitioner role any line management or mentoring experience would be advantageous as the Lead Practitioner would be responsible for Line managing the part time Support Practitioner.

By the end of the period, the temporary funding will be expected to result in improved pathways between the centralised prescribing services and the locality hubs. TPS, CGL and other stakeholders will contribute to evaluation of the pathway and make decisions about allocation of future resources, but the dedicated funding would come to an end in 2022.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• be responsible for undertaking initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker for a person or people who have complex or multiple needs.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

About Turning Point Scotland (TPS)

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot be prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent or support someone to move on from Homelessness. This ensures we use a no wrong door approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model

In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub. We are also active co-founding members of the Housing First Europe Hub.

Turning Point Scotland‘s Dundee service provides support to individuals with a variety of support needs including learning disability, physical disability, autism, mental health illness and community justice. We provide supported living services, housing support and day opportunities to promote independence and choice to individuals in order to enable them to access everyday life experiences including access to education, employment and social activities. We will also provide support with developing relationships and maintaining a home. We work in partnership with service users, their families, health teams, social work teams and advocacy.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.

• assist with initial and on-going assessments of people who we support.

• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.

• be a key worker as required.

• maintain professional confidentiality and boundaries at all times.

• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.

• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

#BecauseScotlandCares

Glasgow Mental Health & Huntington’s Service

Turning Point Scotland’s Glasgow Mental Health & Huntington’s Service provides support to individuals suffering from complex and enduring mental health problems, and individuals who suffer from symptomatic Huntington's disease to have as fulfilling a life as possible

Our aim is to assist individuals to maintain their own tenancies. But the service aims for more than just sustaining independent living. Turning Point Scotland is committed to finding individuals a support network of positive relationships involving everyone in fulfilling & meaningful activity. We want individuals we support to have a true Sense of belonging, a positive identity and feel a valued role with recognition in their local communities

Housing support, personal care, and care at home packages as well as involvement in a range of education, employability & social activities through self-directed support are offered, based on the specific needs of the individual. This can range from a few hours per week to support accessible 24 hrs/7 days per week.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.

• assist with initial and on-going assessments of people who we support.

• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.

• be a key worker as required.

• maintain professional confidentiality and boundaries at all times.

• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.

• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Turning Point Scotland‘s Dundee service provides support to individuals with a variety of support needs including learning disability, physical disability, autism, mental health illness and community justice. We provide supported living services, housing support and day opportunities to promote independence and choice to individuals in order to enable them to access everyday life experiences including access to education, employment and social activities. We will also provide support with developing relationships and maintaining a home. We work in partnership with service users, their families, health teams, social work teams and advocacy.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.

• be responsible for undertaking initial and on-going assessments of people who we support.

• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.

• be a key worker for a person or people who have complex or multiple needs.

• maintain professional confidentiality and boundaries at all times.

• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.

• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

• have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Renfrewshire Learning Disability Services – Mile End and Weavers Mill

Turning Point Scotland’s Renfrewshire Learning Disability Services deliver a Care at Home and Housing Support service for a large number of people who have learning and physical disabilities living across the Renfrewshire and East Renfrewshire areas. The accommodation includes 2 core and cluster services. Individuals who are supported by the service live either on their own or share with others. Individual’s homes are located throughout Renfrewshire. Most people receive 24 hour support.

The staff who work in Renfrewshire Learning Disability services are committed to ensuring that individuals are always included in the development, implementation and review of their personal life plans. The ethos of the service is to assist people to meet their personal, social, educational and domestic aspirations in accordance with Keys to Life. Our staff work in a person centred, outcome focussed manner, working in partnership with Renfrewshire Council Social Work Department and community healthcare teams will ensure peoples’ support needs are fully met.

We are registered with the Care Commission and work in partnership with a number of external agencies i.e. Social Work Department, Community Learning Disability Teams, and Housing Associations etc.

The individuals we support are provided with the opportunity to become involved in their local and surrounding community. Our management structure, together with the administration team enables us to monitor closely the service we provide. All our staff, regardless of their position, receive extensive training which enables them to carry out their job to a high standard.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

#BecauseScotlandCares

Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol-related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.

An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support. The services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at client's home where required.

Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.

As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm reduction and treatment options and can demonstrate experience working with this client group.

Main duties and responsibilities

Support to people who use services - To:

provide support and assistance to people who we support in accordance with their support plans and service aims.

be responsible for undertaking initial and on-going assessments of people who we support.

advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.

be a key worker for a person or people who have complex or multiple needs.

maintain professional confidentiality and boundaries at all times.

support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.

travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).

have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.

Glasgow Residential Stabilization Service

We aim to provide a 4 to 6 weeks residential service for individuals who are no longer managing their support within a community setting.

Our team of social care, nursing and medical staff will provide treatment and support to individuals who are deemed to be engaging in high risk drug and/or alcohol use with complex needs. Collaboratively working within a Recovery Orientated System of Care (ROSC) to address the individuals physical, mental, social and emotional needs. You will work as part of a multidisciplinary team delivering a range of interventions in 1:1 and groupwork settings to support, encourage and motivate individuals to assist them to gain some stability back in their life.

MAIN DUTIES AND RESPONSIBILITIES:

SERVICE DELIVERY

1. Ensure a Citizenship approach to delivering services. Citizenship is defined by a persons connection to the 5 R’s: Rights, Responsibilities, Roles, Relationships, resources and their sense of belonging.

2. Planning the delivery of most effective nursing interventions based on comprehensive assessment of need.

3. To fully involve service users in their care planning ensuring they are given informed choices in regard to nursing care and treatment.

4. To work in partnership with medical staff/prescriber to offer a range of evidence-based pharmacological treatments to support stabilisation or detoxification.

5. To provide a range of nursing interventions on an individual and/or group work basis including psychological/psychosocial interventions.

6. To undertake initial and ongoing assessments of service users at various stages in their engagement with the service, utilising a range of assessment tools and methods to evaluate the severity of dependency and complexity of needs, including history taking, observation, investigations, and use a range of screening tools.

7. To assist service users to recognise and exercise their rights and provide an appropriate level of professional support to service users to assist them to make informed choices.

8. To undertake key working duties and responsibilities in accordance with Turning Point Scotland's Key Working Policy and to alert line managers to any non-compliance by others noted during work activities.

9. To administer and dispense prescribed medication to service users in accordance with the instructions on the prescription.

10. To act in accordance with the relevant legislation, the Nursing and Midwifery Council code of conduct, and acknowledged good practice and be involved in the clinical governance within the service.

11. To assist the Service Manager by networking effectively with workers from other agencies who are involved with service users, purchaser's monitoring requirements, and Turning Point Scotland's needs.

12. To assist the Service Manager and Senior Nurse to prepare for Care Inspectorate inspections and other audit activities, and with the implementation of any recommendations or requirements.

13. To be personally familiar with and ensure own compliance with Turning Point Scotland's operational policies and procedures, including medication and to alert line managers to any non-compliance by others noted during work activities.

14. To ensure effective provision of nursing across Turning Point Scotland you will be deployed to other drug and alcohol services as required.

About TPS

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.

Homelessness work within TPS

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).

Service Model - Outreach Housing and Wellbeing Support

We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.

About the Service

Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own.

Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.

The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.

Main duties and responsibilities

Support to people who use services - To:

• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.