Charity registered in Scotland SC028827
Turning Point Scotland has been making a difference in people’s lives for more than 15 years, working with people who face diverse and complex challenges which can marginalise them from their communities.
Glasgow Supported Living Services works alongside Glasgow Health and Social care Partnership and local Housing association to provide support to adults with some of the most complex and challenging needs, who live in the East End of Glasgow.
Mental Health issues like personality disorders and neurological conditions like Huntington’s disease can have a huge impact on a person’s ability to remain in their own home.
Housing support, personal care and care at home packages through self-directed support are offered, based on the specific needs of the individual.
With a support plan tailored to suit the individual, people with the most complex needs can participate in their community and enjoy social opportunities.
Main duties and responsibilities
Support to people who use services - To:
- provide support and assistance to people who we support in accordance with their support plans and service aims.
- assist with initial and on-going assessments of people who we support.
- advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
- be a key worker as required.
- maintain professional confidentiality and boundaries at all times.
- support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
- travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
- have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
*Qualifies under the 2010 Equality Act
Support Practitioner (Homeless Outreach Support)
- Full time
- £17,340 – £18,624
- Glasgow Flexible Outreach Service (South)
- Closing 20th September 2019
Flexible Homelessness Outreach Support Service assists people with complex needs to progress from emergency and temporary accommodation and other homeless services into place of their own.
Turning Point Scotland and Loretto Care work in partnership to offer this city wide service.
The flexible Homelessness Outreach Support Service offer an integrated needs-led holistic approach to supporting people with complex needs.
Job Purposes & Core Details
To:
1. work to the service and organisation's aims and values and promote the citizenship of the people we support.
2. deliver support to people who use Turning Point Scotland's services and in so doing contribute to the provision of the highest possible quality of social care support which meets the service specification.
3. operate at an established level of social care practice, or engaged moving towards established.
4. work to the company's values - Because People Matter
5. undertake CPD (continuous professional development with the support of your line manager and use appraisals and supervision fully.
6. keep your registration and membership to relevant professional bodies up to date and valid.
7. undertake any outstanding require qualification for registration, or if not working in a registered service qualify at the minimum of SVQ level 2 in Health and Social Care.
8. undertake any other duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or nominated deputy).
9. Provide, prompt, administer medication and healthcare & wellbeing support as required
Main duties and responsibilities
Support to people who use services - To:
- provide support and assistance to people who we support in accordance with their support plans and service aims.
- assist with initial and on-going assessments of people who we support.
- advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
- be a key worker as required.
- maintain professional confidentiality and boundaries at all times.
- support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
- travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
- have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
Support Practitioner - Glasgow Supported Living (Female only*) PT
- Part time
- £17,340 – £18,624 pro-rata
- Glasgow
- Closing 20th September 2019
Glasgow Supported Living Services works alongside Glasgow Health and Social care Partnership and local Housing association to provide support to adults with some of the most complex and challenging needs, who live in the East End of Glasgow.
Mental Health issues like personality disorders and neurological conditions like Huntington’s disease can have a huge impact on a person’s ability to remain in their own home.
Housing support, personal care and care at home packages through self-directed support are offered, based on the specific needs of the individual.
With a support plan tailored to suit the individual, people with the most complex needs can participate in their community and enjoy social opportunities.
Job Purposes & Core Details
To:
1. work to the service and organisation's aims and values and promote the citizenship of the people we support.
2. deliver support to people who use Turning Point Scotland's services and in so doing contribute to the provision of the highest possible quality of social care support which meets the service specification.
3. operate at an established level of social care practice, or engaged moving towards established.
4. work to the company's values - Because People Matter
5. undertake CPD (continuous professional development with the support of your line manager and use appraisals and supervision fully.
6. keep your registration and membership to relevant professional bodies up to date and valid.
7. undertake any outstanding require qualification for registration, or if not working in a registered service qualify at the minimum of SVQ level 2 in Health and Social Care.
8. undertake any other duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or nominated deputy).
9. Provide, prompt, administer medication and healthcare & wellbeing support as required
Main duties and responsibilities
Support to people who use services - To:
• provide support and assistance to people who we support in accordance with their support plans and service aims.
• assist with initial and on-going assessments of people who we support.
• advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
• be a key worker as required.
• maintain professional confidentiality and boundaries at all times.
• support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
• travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
• have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
*Qualifies under the 2010 Equality Act
Support Practitioner x 2 (New Edinburgh Housing First Service)
- Full time
- £17,340 – £18,624
- Edinburgh
- Closing 20th September 2019
Job Purposes & Core Details
To:
- work to the service and organisation's aims and values and promote the citizenship of the people we support.
- deliver support to people who use Turning Point Scotland's services and in so doing contribute to the provision of the highest possible quality of social care support which meets the service specification.
- operate at an established level of social care practice, or engaged moving towards established.
- work to the company's values - Because People Matter
- undertake CPD (continuous professional development with the support of your line manager and use appraisals and supervision fully.
- keep your registration and membership to relevant professional bodies up to date and valid.
- undertake any outstanding require qualification for registration, or if not working in a registered service qualify at the minimum of SVQ level 2 in Health and Social Care.
- undertake any other duties or responsibilities as may be deemed appropriate to the post by the Service Manager (or nominated deputy).
- Provide, prompt, administer medication and healthcare & wellbeing support as required
Main duties and responsibilities
Support to people who use services - To:
- provide support and assistance to people who we support in accordance with their support plans and service aims.
- assist with initial and on-going assessments of people who we support.
- advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
- be a key worker as required.
- maintain professional confidentiality and boundaries at all times.
- support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
- travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
- have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
Planning, policies and record keeping - To:
- devise, review and update support plans, record events and observations and keep appropriate records as require in the service.
- attend and contribute to service user reviews often as a key worker or as required.
- co-ordinate elements of support in accordance with the support plan.
- follow risk management plans, and follow and update risk assessments.
- work with data in line with the data protection act.
- work with and comply with standard operation (finance, operational, Health and Safety and Human Resources) and service procedures.
Interactions with other people - To:
- administer or prompting medication and ensure that medication protocols are adhered to.
- support or buddy new staff and volunteers/those on placement to show them how your practice complies with the SSSC Codes of Practice.
- have a collegiate approach, ask when you need support or guidance and team work with a diverse group of people.
- manage and resolve conflict promptly and raise issues appropriately using the correct internal processes.
- directly communicate with the families of the people we support as appropriate.
- liaise with workers from other agencies when requested to do so by senior colleagues.
- work in accordance with the service, meeting the relevant legislation and National Care Standards.
- liaise with landlords and similar others on behalf of people who we support when requested to do so by senior colleagues.
- maintain confidentiality with shared information.
- be aware of health and safety and contribute fully to keeping my work environment, community, people who use services and myself safe.
Leadership - To:
- provide buddying or informal coaching to new staff.
- support the delivery of a specific part of the service such as group work.
- continuously contribute to service development and improvement.
- contribute to Turning Point Scotland.
- keep abreast of changes or sector requirements that are relevant to you.
- appropriately challenge oppressive or potentially abusive behaviours or practices and report any concerns quickly to senior colleagues.
Miscellaneous - applies only in certain services
- to undertake sleepovers, overnight and weekends working and occasionally participate in people who we support holiday's as required.
- to undertake training that may be technical or specialised that will benefit the service.
- to perform lone working.
Job Purposes & Core Details
To:
- work to the service and organisation's aims and values and promote the citizenship of the people we support.
- ensure the delivery of a consistent high quality of service to people who use Turning Point Scotland's services and in so doing contribute to the provision of the highest possible quality of social care support which meets the service specification.
- work with the Service Manager to lead, direct and manage the day to day operations within the service and provide line management support to the staff team.
- operate at an advanced level of social care practice, which includes taking a higher level of responsibility for service delivery and development, staff management, and a leadership role.
- work to the company's values - Because People Matter
- undertake CPD (continuous professional development), including management and leadership training and use appraisals and supervision fully.
- keep your registration and membership to relevant professional bodies up to date and valid.
- undertake any outstanding require qualification for registration, or if not working in a registered service qualify at SVQ Level 4 Health and Social Care or SVQ3 with relevant additional units at SCQF level 7 relating to supervision and management.
- undertake any other duties or responsibilities as may be deemed appropriate to the post by the Service Manage or Operations Manager.
Main duties and responsibilities
Support to people who use services - To:
- ensure the provision of support and assistance in accordance with their support plans and the service aims.
- work in line with and promoting the SSSC Codes of Practice and the relevant Care Standards.
- be responsible for both directly undertaking initial and on-going assessments of people we support and of overseeing team members to do so.
- manage staff to advise people we support in accordance with the service aims.
- deliver or oversee key work for a person or people who have complex or multiple needs.
- maintain professional confidentiality and boundaries at all times both with people being supported and and with the team.
- support and assist people who we support in crisis situations, and/or manage a physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
- travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
- have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
- promote peer work and the value of lived experience through providing support to peer support workers, TPS connects and volunteers.
Planning, policies and record keeping - To:
- devise, review and update support plans, record events and observations and keep appropriate records as required in the service both directly and managing staff to do so.
- ensure that a good standard of paperwork is prepared for service user reviews and attend reviews as appropriate.
- plan and co-ordinate elements of support in accordance with the support plan.
- prepare and implement risk management plans, and follow and update risk assessments, ensuring they are up to date.
- work with data in line with the data protection act and support staff to do likewise.
- work and comply with standard operation (finance, operational, health and safety and human resources) and service procedures including service user finances both as an individual and a manager.
- audit and cross check service user finance when appropriate.
- ensure that staff expenses and service costs are kept to a minimum.
- review and audit to ensure team members are keeping records and plans as required.
- arrange for rota/supports when required.
Interactions with other people - To:
- manage and supervise teams on a day to day basis providing guidance, instruction and direction.
- manage and supervise other staff administering or prompting medication, if required, and ensure that medication protocols are adhered to.
- manage staff and volunteers/those on placement to comply with the SSSC Codes of Practice.
- provide informal and formal support, feedback, induction, engagement period reviews, supervision and appraisal to staff.
- undertake formal absence management processes and return to work meetings with employees with the support and guidance of your line manager.
- undertake fact finding processes and performance management plans with employees with the support and guidance of your line manager.
- promote a collegiate approach, team working well within the context of a diverse team.
- manage and resolve conflict promptly and raise or report issues appropriately using the correct internal processes and encourage team members to do likewise.
- communicate with people we support families' and provide guidance to team members around this.
- liaise with workers from other agencies and provide guidance to team members around this.
- manage others to comply with, and the service to meet with, the relevant legislation and National Care Standards.
- support others to ensure they comply with SSSC Codes of Practice.
- liaise with landlords and similar others on behalf of people we support if required and provide guidance to team members around this.
- be aware of health and safety and make a management contribution to keeping the work environment, colleagues, community, people who use services and yourself safe. This includes health and safety audits in line with policy.
Leadership - To:
- provide leadership to staff to support people we support in accordance with their support plan, the principals of citizenship and to maintain records correctly.
- assist the service manager to prepare information and the service for inspections/audits or similar to contribute to these processes.
- provide on-the-job training and/or coaching to new staff.
- lead on a specific part of the service such as group work or health and safety.
- provide leadership and positive role modelling to continuously seek service development, reflect on practice and identify improvements.
- contribute to Turning Point Scotland as an organisation through attendance at specialist forums, delivering training or similar.
- keep abreast of the sector 'big picture', operational environment and changes.
- appropriately challenge oppressive or potentially abusive behaviours or practices.
- undertake positive change management.
Miscellaneous - applies only in certain services
- to undertake sleepovers, overnight and weekends working and occasionally participate in people who we support holiday's as required.
- to ensure the service\location's stock or goods are in place and replenish/order as required.
- to undertake training that may be technical or specialised that will benefit the service.
- to provide technical testing services (BBV/swab and similar) and/or to train others in emergency, risk reduction action and medications.
- to be responsible for the dispensing of medication, in particular, when supervising dispensing.
- to be the most senior graded worker in charge of the service for most of the time when at work.
- to perform lone working for significant lengths of my work time undertaking tasks that require a high level of independence and initiative.
- to provide reports, witness testimony, recommendations for criminal justice or social work decisions/situations.
- to have a good understanding of welfare in relation to how it will impact on your service user group.
Turning Point Scotland is a national social care charity providing services to adults across a number of care groups, this post will have a specific responsibility for heading up the organisations Justice Services. The post holder should have a proven track record in Justice or a closely related area of work such as homelessness or addictions.
This is an exciting opportunity to contribute to one of Scotland’s leading social care organisations in a key strategic role.
Job Description
To manage services and build effective partnerships with purchasers within the area of Justice; enabling Turning Point Scotland to achieve its commitment to quality services for service users and to continue development of Justice services within Scotland. Your main responsibilities will be to:
- Position Turning Point Scotland in relation to the Justice agenda in Scotland and take a lead role for Justice within the organisation.
- Hold external responsibility for the operational management of a number of innovative Justice services.
- Ensure, as a member of the Senior Management Team that Turning Point Scotland’s corporate strategies and plans are developed and implemented within the area of Justice.
- Ensure the continuing relevance of services to the needs of local communities by building active partnerships with purchasers to assess those needs whilst developing new and existing services.
- Ensure that services comply with relevant legislation and registration requirements. To also meet the highest possible standards of service delivery by monitoring and evaluating service standards. This should be achieved by placing service users voice and experience at the centre of any evaluation/ monitoring.
- Ensure the protection and best use of the organisations’ resources by implementing and observing Turning Point Scotland’s systems and procedures for financial control and property management.
- Apply human resource strategies and plans so as to promote equality of opportunity, staff skill development and management of employee relations issues including attendance.
- Directly line manage and provide supervision to the registered managers of our Justice services.
- Represent Turning Point Scotland and acting as a key spokesperson within the area of Justice, in order to promote the aims of the organisation and support corporate communication.
- Enable the organisation to develop and achieve its corporate strategy and plans by undertaking specific tasks as requested, as a member of the TPS Strategic Management Team and in corporate project groups.
The post holder will be able to demonstrate the leadership characteristics of vision, creativity and innovation and collaboration. Whilst inspiring and empowering people.
The post holder will:
- Have extensive experience of providing management and supervision
- Have extensive experience in managing Social Care Services.
- Have a strong values base that s/he can demonstrate through their work practice that is aligned to our aim ‘Because People Matter’
- Hold a professional social work, nursing, health or social care qualification or equivalent
- Be able to demonstrate a record of achievement in social services management, business development, service design and development
- Have a proven track record of leading, managing and developing staff teams
- Have excellent written, verbal and email communication skills
- Be a clear thinker, analytical and have sound decision making skills
- Be collegiate, reflective and keen to learn
- Have a vision of business development in relation to the National Justice Agenda
There will be travel commitments within the region, a driving license and access to your own vehicle for work purposes is essential.
#BecauseScotlandCares
Turning Point Scotland North East Edinburgh Recovery Services provides recovery focused psychosocial interventions to adults experiencing drug and alcohol related issues across North East Edinburgh. We work within a hub model with partners, including NHS Lothian, CEC Social Work and other voluntary agencies to ensure individualised packages of care to enable service users to achieve their recovery goals.
An exciting opportunity has arisen to join our team at the Leith Hub 5 Links Place Edinburgh EH6 7EZ. You will be providing the high-quality delivery of 1:1 and group recovery focused interventions to those we support. The services are delivered from our main offices and on an outreach basis in pharmacies GP surgery and at client's home where required.
Please note all staff are expected to be able to work across both Leith and Craigmillar sites when required.
As a busy established recovery hub we are seeking candidates who already have some knowledge of drug and alcohol harm reduction and treatment options and can demonstrate experience working with this client group. We welcome applications from those with lived experience who meet essential criteria for the post.