We are the national representative body for Scotland's housing associations and co-operatives.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Business Services Assistant to actively contribute to SFHA’s success by supporting the business in line with organisational needs. This is an exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and be happy to undertake a variety of duties with enthusiasm and pride.
An excellent knowledge and proficient use of all Microsoft Office packages is required. You will be required to work effectively with colleagues in a team. An interest in housing is desirable.
Energy And Net Zero Policy Lead (12 month maternity cover)
- Full time
- £43,212
- Glasgow
- Closing 14th August 2023
We are a membership organisation which represents housing associations, co-operatives and registered social landlords (RSLs) across Scotland. Our 137 member organisations collectively provide over 262,000 warm, good quality, affordable and safe home in successful communities. We work closely with government and other stakeholders to achieve positive change, for example, to legislation, and funding, in order to support our members’ work and make a difference for people and communities across Scotland.
Our vision is that everyone should have a good home in a successful community, and our five core principles are value, co-operation, people, accountability and integrity.
We are looking for an Energy and Net Zero Policy Lead to play a key role in leading our policy work as we help our members navigate our strategic priority: The Climate Emergency.
The social housing sector is already at the forefront of vital work to reduce carbon emissions from construction and how we operate our buildings and social landlords have a key role to play in tackling climate change.
Our members provide the most energy efficient homes in Scotland and want to do even more to protect both the people they house and the planet we all live on. They are also responsible for retrofitting their existing stock in an effort to reduce energy consumption and minimise the impact on the environment. Alongside this activity, many of our members provide energy advice and support to their tenants to help tackle fuel poverty.
Working closely with colleagues, you will raise our profile and influence key external parties in relation to the needs and interests of our members. You will develop relationships with key stakeholders and understand a research and policy environment.
We are a membership organisation which represents housing associations, co-operatives and registered social landlords (RSLs) across Scotland. Our 137 member organisations collectively provide over 262,000 warm, good quality, affordable and safe home in successful communities. We work closely with government and other stakeholders to achieve positive change, for example, to legislation, and funding, in order to support our members’ work and make a difference for people and communities across Scotland.
Our vision is that everyone should have a good home in a successful community, and our five core principles are value, co-operation, people, accountability and integrity.
We are now looking for a Media Officer who shares our vision and values to deliver excellent performance and to contribute to our strategic aims and objectives.
Working closely with colleagues, you will work to build and maintain relationships with the media, draft press releases and comments and work to support our wider external facing media.
We are a membership organisation which represents housing associations, co-operatives and registered social landlords (RSLs) across Scotland. Our 137 member organisations collectively provide over 262,000 warm, good quality, affordable and safe home in successful communities. We work closely with government and other stakeholders to achieve positive change, for example, to legislation, and funding, in order to support our members’ work and make a difference for people and communities across Scotland.
Our vision is that everyone should have a good home in a successful community, and our five core principles are value, co-operation, people, accountability and integrity.
We are now looking for a Policy Lead who shares our vision and values to deliver excellent performance and to contribute to our strategic aims and objectives.
Working closely with colleagues, you will raise our profile and influence key external parties in relation to the needs and interests of our members. You will develop relationships with key stakeholders and understand a research and policy environment.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Membership Administrator to actively contribute to SFHA’s success by supporting the business in line with organisation needs. This is a new and exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and be happy to undertake a variety of duties with enthusiasm and pride.
An excellent knowledge and proficient use of all Microsoft Office packages is required. You will be required to work effectively with colleagues in a team.
We are Housing Scotland: join us
Social homes are key to tackling poverty, homelessness and delivering social justice. Everyone has the right to live in a safe, warm, affordable home, in a thriving community. SFHA’s members work day in, day out, to make that right a reality for people across Scotland.
Working to support our Public Affairs, Policy and Communications teams, SFHA’s External Affairs Coordinator helps us represent Scotland’s housing associations and co-operatives, building strong relationships with politicians and policymakers to help our members achieve their potential.
You will draft punchy, readable and accurate parliamentary briefings and policy positions, liaise with MSPs and MPs and identify opportunities to share our members’ work with politicians.
You will also be a key part of creating content and supporting our social media channels.
Enthusiasm and initiative is more important than experience for this exciting role, where you’ll have the chance to develop your policy, communications and lobbying skills in an organisation that’s driving real change.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
The Executive Assistant provides a confidential and high-level executive support role to the Chief Executive, Board of Directors and Executive Team. This post reports to the Chief Executive of SFHA under the direction and supervision of the Director of Operations and Membership. The role ensures that the statutory and governance requirements are met and that SFHA meets its obligations under the Companies Act. The role requires the Executive Assistant to act responsibly and persuasively, with credibility being pro-active and anticipating the requirements of the job.
Strong time-management skills and the ability to organise and coordinate multiple projects at once is required as well as experience of working with Boards including preparation of agendas, papers and minute taking. Excellent knowledge and proficiency of all Microsoft Office packages. With an interest in housing desirable.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
This is an exciting opportunity for a candidate looking to get started and quickly progress through the events industry. You will be a key part of a small events team that plays a vital role at SFHA in ensuring we provide first class events and brilliant services to our members.
This is a new role supporting the Events Manager and Events Co-Ordinator, providing systems and administrative support for the day-to-day operations of SFHA Events.
Excellent Office 365 skills are required and familiarity with a Customer Relationship Management system would be benefit. You will be required to work effectively with colleagues in a team. An interest in housing is desirable.
Job Overview
As a Policy Lead at SFHA, you will play a key role in leading our policy work as we help our members navigate our three strategic priorities: Delivering and Managing Affordable Homes, Poverty and Inequality, The Climate Emergency.
In this role, you will work with colleagues to represent the housing associations and co-operative sector in Scotland and be expected to lobby and influence government and key decision makers in the public, private and third sectors to create a positive operating environment for our members.
As a part of the policy team, you will have a key role in supporting the delivery of our External Affairs Strategy, ensuring we develop policy in partnership with our members, and helping us to tell the sector’s story to key partners.
As well as commissioning research, writing reports, representing our members in key forums and keeping members and staff abreast of relevant policy developments, you will recognise the multiple ways in which the SFHA can influence change and provide support to our members. This will mean working closely with colleagues in our Public Affairs, Communications and Member Solutions teams to deliver results.
You will need to be adaptable and agile, with an ability to respond to a fast-paced policy environment, prioritising as appropriate to ensure that they can react swiftly to events which in turn enables members’ interests to be championed. You will lead on one or more designated policy areas, which will be agreed and reviewed regularly as priorities shift.
Role Outline
Policy
- Work collaboratively with colleagues from all teams across the organisation to support the delivery of our External Affairs Strategy
- Take the lead on one of our strategic policy priorities, as agreed with the Policy Manager, moving between policy areas if required
- Oversee the development of strategic policy positions in relation to your areas of work, and work with colleagues across the organisation to positively influence change in this area
- Deliver on the organisation’s robust and transparent policy development process
- Develop and produce high quality briefings and reports to influence key audiences and raise awareness of key issues with members
- Brief senior colleagues in the organisation on strategic policy priorities, key risks, and opportunities for engagement and influencing
- Oversee the development and writing of impactful and responses to key Parliamentary inquiries and Government consultation, built on robust evidence and consultation with members
- Provide presentations and interviews to relevant audiences on behalf of SFHA, including at conference, seminars and for broadcast and print media, where required
- Where appropriate, deputise for the Policy Manager and policy colleagues on issues related to policy and influencing and other matters where required
Research
- Commission and manage significant pieces of qualitative and quantitative research which support our overall policy and influencing objectives
- Undertake pieces of qualitative and quantitative research through a variety of channels and methods to support our overall policy and influencing objectives
Relationships
- Develop and maintain strong working relationships with key audiences required to influence change in policy. This will include civil servants, special advisers and partner organisations in the third, private and public sectors.
- Develop and maintain strong working relationships with SFHA’s member organisations, ensuring that you consult closely with them on all areas of work
- Oversee the successful delivery of one or more of SFHA’s member forums, as agreed with the Policy Manager
- Facilitate ad hoc opportunities for members of SFHA to engage in the development of guidance and policy positions as required
- Develop a clear understanding of the wider policy landscape by maintaining senior relationships with partner organisations and understanding how their priorities interact with our own
Leadership
- Model behaviours which reflect the values of the organisation, and play your part in ensuring the culture of the Policy Team is inclusive and engaged
- Support the Policy Manager and Public Affairs Manager to effectively and appropriately delegate work to the Policy and Public Affairs Co-Ordinator and Policy Assistant
Other Duties
- Work with colleagues across the organisation to identify opportunities and provide content for events programmes and external communications
- Develop and maintain an up-to-date knowledge of current affairs, policy and research, and the work of housing associations to stay in touch with relevant policy areas
- Work collaboratively with the Policy Manager to identify opportunities for your own training and development needs and those of your team
- Oversee the development and updating of transparent and effective work plans for key projects and areas of work within your remit
- Pro-actively contribute to the achievement and development of SFHA’s wider business objectives, providing support and guidance as required across the wider SFHA team
- Ensure compliance with and implementation of the SFHA’s policies including those relating to health and safety, emergency procedures, equal opportunities, code of conduct and disciplinary procedures
- Undertake any other duties considered reasonable within the scope and purpose of the post as may be instructed by the Executive Team or your line manager
- A willingness to travel within Scotland is a key pre-requisite as our members span from the Highlands and Islands to the Borders and flexibility is required to accommodate overnight events and meetings.
Person Specification
Essential
- Understanding of the political environment and the workings of the Scottish Government and Scottish Parliament
- A relevant degree or equivalent professional experience in policy development, research or external affairs
- An understanding of the strategic context in which housing associations operate, and the challenges they face, OR, an ability and willingness to grasp complex issues quickly and learn about housing issues
- An excellent standard of written communication and an ability to reach a variety of audiences
- A high standard of verbal communication, and an ability to reach to both in person and virtual audiences in an engaging way
- Ability to work methodically and accurately, with excellent attention to detail and robust time-management skills
- Strong inter-personal skills and an ability develop and maintain relationships with colleagues and partner organisations
- Strong negotiation skills, and an ability to navigate complex, ambiguous and sometimes conflicting issues
- Excellent project management skills and a proven ability to prioritise
- Ability to gather, understand and analyse data and information from a variety of sources
Desirable
- Experience of working for and with housing associations
- Competent in the use of MS Office packages
Responsible to: Policy Manager
Job Overview
As our Policy Manager at SFHA, you will lead our policy team as they help our members navigate our three strategic priorities: Delivering and Managing Affordable Homes, Poverty and Inequality, The Climate Emergency.
In this role, you will work with colleagues to represent the housing association and co-operative sector in Scotland and be expected to lobby and influence government and key decision makers in the public, private and third sectors to create a positive operating environment for our members.
You will work across the organisation to support the delivery of our External Affairs Strategy, ensuring we develop policy in partnership with our members, and helping us to tell the sector’s story to key partners. You will represent our members and the organisation in key forums, presenting on policy issues and working with senior civil servants and ministers to promote the interests of our members. You will also hold your own policy brief, building up knowledge and expertise in an area of housing policy.
You will need to be adaptable and flexible, with an ability to respond to a fast-paced policy environment, prioritising as appropriate to ensure that SFHA can react swiftly to events which in turn enables members’ interests to be championed. The post holder will be required to be responsive, with the possibility of moving between strategic areas of work as priorities shift.
Role Outline
To co-ordinate the campaigning for the implementation of the SFHAs policies and goals and to foster an engaging team culture which matches the organisation’s values.
Policy
- Lead our work to ensure that SFHA has a robust and transparent policy development process, with our members at the heart of everything we do.
- Work collaboratively with colleagues from all functions across the organisation to support the delivery of our External Affairs Strategy
- Lead and manage our work on at least one of our key policy priorities, as agreed with the Director of External Affairs, moving between policy areas if required
- Oversee the development of strategic policy positions in relation to your own areas of work, and work with colleagues across the organisation to positively influence change in this area
- Develop and produce high quality briefings and reports to influence key audiences and raise awareness of key issues with members
- Brief colleagues at Executive and Board level in the organisation on strategic policy priorities, key risks, and opportunities for engagement and influencing
- Oversee the development and writing of impactful and responses to key Parliamentary inquiries and Government consultation, built on robust evidence and consultation with members
- Provide presentations and interviews to relevant audiences on behalf of SFHA, including at conference, seminars and for broadcast and print media, where required
Research
- Develop and deliver a research strategy for the organisation, supporting the team to develop research skills and capacity
- Commission and manage significant pieces of qualitative and quantitative research which support our overall policy and influencing objectives
- Undertake pieces of qualitative and quantitative research through a variety of channels and methods to support our overall policy and influencing objectives
External Relationships
- Develop and maintain strong working relationships with key audiences required to influence change in policy. This will include civil servants, special advisers and partner organisations in the third, private and public sectors.
- Develop and maintain strong working relationships with SFHA’s member organisations, ensuring that you consult closely with them on all areas of work
- Oversee the successful delivery of one or more of SFHA’s member forums, as agreed with the Director of External Affairs
- Facilitate ad hoc opportunities for members of SFHA to engage in the development of guidance and policy positions as required
- Develop a clear understanding of the wider policy landscape by maintaining senior relationships with partner organisations and understanding how their priorities interact with our own
Team Leadership & Management
- Lead the Policy Team, fostering a supportive and inclusive team culture which meets our values of Professionalism, Agility, Collaboration & Empathy and ensure effective relationships with colleagues, members, and external partners
- Provide line management to our Policy Leads
- Work with the Public Affairs Manager to effectively and appropriately delegate work to the Policy and Public Affairs Co-Ordinator and Policy Assistant
- Work with the Director of External Affairs to effectively manage the budget for our policy and research work
- Work with the Director of External Affairs to develop and deliver key deliverables in the organisation’s annual plan
- Support your team by ensuring they have a clear work programme and agreed priorities, and identifying development opportunities and support
- Work collaboratively across the organisation to set the overall direction of the policy team, taking shared responsibility for priority setting and the delivery of operational work plans
- Work across the organisation’s management team to influence the development and delivery of key organisational policies
- Where appropriate, deputise for the Director of External Affairs on issues related to policy and influencing and other matters where required
Other Duties
- Work with colleagues across the organisation to identify opportunities and provide content for events programmes and external communications
- Develop and maintain an up-to-date knowledge of current affairs, policy and research, and the work of housing associations to stay in touch with relevant policy areas
- Work collaboratively with senior management to identify opportunities for your own training and development needs and those of your team
- Oversee the development and updating of transparent and effective work plans for key projects and areas of work within your remit
- Pro-actively contribute to the achievement and development of SFHA’s wider business objectives, providing support and guidance as required across the wider SFHA team
- Ensure compliance with and implementation of the SFHA’s policies including those relating to health and safety, emergency procedures, equal opportunities, code of conduct and disciplinary procedures
- Undertake any other duties considered reasonable within the scope and purpose of the post as may be instructed by the Executive Team
- A willingness to travel within Scotland is a key pre-requisite as our members span from the Highlands and Islands to the Borders and flexibility is required to accommodate overnight events and meetings.
Person Specification
Experience & Qualifications
Essential Key Skills
- Proven ability to lead and motivate a team, creating a positive and engaged team culture, and supporting the team to be resilient
- Solid understanding of the political environment and the workings of the Scottish Government and Scottish Parliament
- A relevant degree or equivalent professional experience in policy development, research or external affairs
- A demonstrable ability to provide excellent line management and develop the strengths and talents of team members
- A demonstrable ability to engage in issues at a strategic level, seeing issues from other perspectives, and being able to respond accordingly
- An understanding of the strategic context in which housing associations operate, and the challenges they face, OR, an ability and willingness to grasp complex issues quickly and learn about housing issues
- An excellent standard of written communication and an ability to reach a variety of audiences
- A high standard of verbal communication, and an ability to reach to both in person and virtual audiences in an engaging way
- Ability to work methodically and accurately, with excellent attention to detail and robust time-management skills
- Strong inter-personal skills and an ability develop and maintain relationships with colleagues and partner organisations
- Strong negotiation skills, and an ability to navigate complex, ambiguous and sometimes conflicting issues
- Excellent project management skills and a proven ability to prioritise
- Ability to gather, understand and analyse data and information from a variety of sources
- Highly professional and presentable, at all times
- Exceptional skilled at the art of influencing and negotiating with a proven track record in these areas
- Strong at influencing and persuading in a professional manner upholding the reputation of the SFHA at all times
- Strong organisational skills with attention to detail and a methodical approach
- Outstanding communication – especially in written format and the ability to present to groups of varying sizes and backgrounds your aim is to make the important highly accessible.
- An ability to inspire others and to demonstrably enthuse about the value of the SFHA, the key issues within the sector and the concerns of members
- IT literate and a comprehensive understanding of Windows including Powerpoint, Word, Excel and Outlook
- Demonstrate a willingness to work flexibly to respond to the evolving needs of the SFHA
Desirable
- Experience of working for and with housing associations
- Competent in the use of MS Office packages
Responsible to: Director of External Affairs
Business Services Assistant - Events
- Full time
- £22,687
- Glasgow - Hybrid working
- Closing 30th November 2022
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Business Services Assistant – Events to actively contribute to SFHA’s success by supporting the day-to-day operations of the Events Team. You will be a key part of a small team that plays a vital role at SFHA in ensuring we provide brilliant services to our members supporting the Events Manager and Events Co-Ordinator.
This is an exciting opportunity for a candidate who is organised, quick to lean and looking to progress through the events industry. The successful candidate will also be a key part of the implementation of the new conference app.
The post holder will be also be required at times to operate flexibly with part of the wider team sharing knowledge, workload and tasks as directed by their Line Manger.
Excellent Office 365 skills are required and familiarity with a Customer Relationship Management system would be benefit. You will be required to work effectively with colleagues in a team. An interest in housing is desirable.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Policy Assistant to actively contribute to SFHA’s success by supporting the business in line with organisational needs. This is a new and exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and be happy to undertake a variety of duties with enthusiasm and pride.
An excellent knowledge and proficient use of all Microsoft Office packages is required. You will be required to work effectively with colleagues in a team. An interest in housing and politics is desirable.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for a Member Solutions Co-ordinator to actively contribute to SFHA’s success by supporting delivery and development of our Member Solutions, Funding and Innovation and Future Thinking (IFT) work. This is an exciting opportunity for a candidate with drive, curiosity, enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and involvement in a number of projects that support housing associations.
Public Affairs Manager
- Full time
- Circa £42,000
- Location flexible, hybrid working available
- Closing 2nd September 2022
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Housing associations and co-operatives provide safe, warm, affordable homes for life to over half a million people in Scotland, who come from all kinds of backgrounds. Our members work with partners and tenants to create thriving communities which help people to live well and fulfil their potential. They do this by building the best homes for affordable rent in Scotland, maintaining them to an excellent standard, contributing to their local communities and supporting their tenants when they need it.
We want to do all we can to help our members succeed in their vital work. That’s why we are investing in our public affairs team, so we can create an accurate understanding of housing associations and co-operatives among politicians, policymakers and the public. In this newly-designed role, you will help us tell our members’ stories to MSPs, MPs and their staff. You’ll create engagement strategies to assist our members in developing strong local relationships with politicians, work with our expert policy team to deliver positive changes to legislation and government policy, and, alongside our skilled communications team, drive political awareness and understanding of housing associations.
You’ll be an experienced public affairs practitioner with demonstrable achievements in legislative or policy change, a solid understanding of the Scottish political environment and excellent political relationships.
This is a fantastic opportunity to create real change in an area of public policy that directly affects people in Scotland. We’re looking forward to seeing your application.
SFHA is the membership body for, and collective voice of, housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.
Our vision is that our members will be central to Scotland’s social and economic recovery and renewal. It is everyone’s right to live in a safe, warm and affordable home, in a thriving community. Our members are uniquely positioned as community anchors across Scotland, supporting people and their communities.
We are looking for an Innovation and Member Services Co-ordinator to actively contribute to SFHA’s success by supporting delivery and development of our Innovation and Future Thinking (IFT) Programme and our Member Services work. This is an exciting opportunity for a candidate with enthusiasm, energy and a flexible approach to their work who is looking to gain a wide range of experience and involvement in a number of projects that support housing associations.
The Designer plays a key role in SFHA’s success by maintaining and developing a consistent and modern brand with a social conscious.
As a membership organisation the Scottish Federation of Housing Associations must be seen as a leader in the Scottish housing sector and well respected by a wider network of partners and stakeholders. A key component of our membership representation is to ensure the visual identity of our organisation is always reproduced at the highest standard across all platforms including online, digital, social media channels, print and events.
The role will have responsibility for co-ordinating all design outputs and projects. Taking each piece of work from original content to the final designed product i.e. digital publication, guidance, event signage and website updates ensuring they are delivered to a high standard, on time and efficiently. The role will involve supporting and collaborating with each team and individuals across the business to effectively achieve priorities linked to the SFHA Strategy 2021–24: Shaping our futures together which involve a design element.
Working closely with the Digital and Design Manager, the Designer will be a pivotal role in helping to influence, shape and deliver our key business priorities both internally and externally. There will be great opportunities take ownership of our brand as well as to learn new skills, gain experience and knowledge related to design, as well as understand wider business context and the housing sector.
Role Outline
Brand and design co-ordination:
- Co-ordinate, implement and manage the SFHA brand across online, digital and printed platforms
- Promote and police the corporate brand in all the SFHA communication channels
- Collaborate, co-ordinate the production of marketing communications internally and externally
- Liaise with and provide guidance and assistance for brand usage and implementation to staff and externally to members, partners and suppliers
- Prioritise and maintain the design projects and manage workload schedule on a weekly and monthly basis
- Co-ordinate with print, promotional and other suppliers. Prepare, produce and sign off on approval of any artwork
- Identify out-sourcing options when required if workload exceeds capacity
Website and digital support:
- Update and maintain the website content ensuring all information added is to a high standard
- Assist with creation of new and exciting design and content to add value to the products we offer online
- Ensure all daily news and e-newsletters are formatted correctly and any images are sourced
- Assist in the upkeep and implementation of advertising throughout the website
- Provide support to Digital and Design Manager in the development, maintenance and issue resolution of website and CMS. Help find solutions to any issues staff have with CMS functions.
Events support:
- Support the Events Team in developing and delivering a calendar of conferences and events through the production of the required marketing materials across multiple platforms
- Contribute and help realise ideas on how to advertise and promote events to our members
- Provide branded design materials that will be used at conference and events.
Marketing, Communications and Social Media support:
- To co-ordinate and produce design of SFHA marketing materials and communications internally and externally
- Maintain and produce designed templates and images for Mailchimp
- Provide support to staff on setting up Mailchimp campaigns
- Provide design assistance on a variety of daily, weekly and monthly marketing email campaigns primarily using Mailchimp
- Support design for social media
- Liaise with and provide final artwork to our various suppliers to produce materials and promotional items
- Design and produce Housing Scotland and Spotlight magazine
- Design and produce Annual Directory
Sales and advertising:
- Support Business Development officer in producing design elements of advertising and marketing communications for associates
- Membership:
- Support in delivering literature and marketing collateral in relation to membership benefits and services i.e. email, flyers, promotional materials
- Support the Digital and Design Manager with the provision and co-ordination of any external design offering and advice to members
General Requirements:
- Responsible for being a point of contact for the design services team, face to face, email and telephone
- Good upkeep of all design files and to maintain back-up of all work onto SharePoint Design hub
- Establish and maintain all design templates on SharePoint sites
- Adhere and administer to SFHA privacy policy regarding GDPR and Security
- Ability to use Office 365 applications to required levels
- General Administration duties as required
- Offer innovative ways of supporting the achievement of the business objectives of the SFHA
- Undertake any other duties considered reasonable within the scope and purpose of the post as may be instructed by the Digital Lead and Head of Departments
Person Specification
Required Experience:
- Must have 2 years minimum experience working in design industry i.e. junior design role within organisation, in-house or at an agency
- Minimum of HND in Graphic Design/Visual Design/Digital Design
- Proficient understanding of Adobe CC Indesign
- Good working knowledge of Illustrator & Photoshop
- Experience at taking brief from start to finish
Essential:
- Understanding of email marketing software specifically Mailchimp
- Understanding of Content Management Systems (CMS)
- Excellent command of English language including spelling and grammar
- Excellent Organisational and time management skills
- Highly effective inter-personal skills
- Competent in the use of MS Office / Office 365
- Ability to use initiative and follow direction, working in a team and trusted to work independently.
Desirable:
- Experience of motion graphics design
- Human centred design
- Experience of workshop facilitation
- Understanding of fundamental marketing principles
- Understanding and insight of Social media
- Understanding of housing associations
- Proven client driven design output
- Understanding of Customer Relationship Management software (CRM)
Technology Enabled Care in Housing (TECH) Lead
- Full time
- £40,000
- Glasgow City Centre
- Closing 14th February 2022
Help us build the homes of tomorrow today
Technology is fundamentally changing the way we live our lives. The internet has opened up access to information and services and provided us with greater choice and control than ever before. Advances in technology are increasingly changing how we interact with services and manage our lives.
In the housing sector some providers have embraced truly innovative approaches, using digital technology to support greater independent living and many more are exploring how they can do so. There is significant opportunity for digital to further support the way that services are delivered, and to empower more people to actively manage their own health and wellbeing.
The Scottish Federation of Housing Associations doesn’t just work to support social housing providers in 2019, we want to continue to do that well into the future. To achieve that we must continually be looking at how technology will enable people to live independently for as long as possible.
Our Technology Enabled Care project is contributing to the Digital Health and Social Care Strategy for Scotland and as it enters its second phase, we are looking for a Co-ordinator to drive service redesign with people at its heart. They will be facilitating a major change in how housing providers use technology to bridge the gap between housing, health and social care providers.
Project Overview
The Technology enabled care in Housing (TECH) programme intends to scale up housing’s contribution to the Digital Health and Social Care Strategy for Scotland, and where useful to contribute to the National Care Service as it develops. Building on the success of the existing programme this next project phase will focus on the key challenges for housing providers in embedding technology enabled care into their service, ensuring customer engagement and using a service design approach.
With oversight from an expert Programme Board, the programme is funded by the Scottish Government, and hosted by the Scottish Federation of Housing Associations (SFHA) on behalf of the housing sector.
To find out more about the work of TEC in Housing see techhousing.co.uk
The post of Business Services Assistant is a generic role that contributes to the SFHA’s success by meeting the administrative support needs of the whole organisation.
The post holder will provide administrative and business support in line with organisational needs and priorities and will work generically, recognising differences in aptitude, experience and preferences within the team. The post holder will be required and expected to operate flexibly as part of a team sharing knowledge, workload and tasks as directed by the Office Manager. They may be supervised day to day by the Director of Operations, Director of Public Affairs and Communications or Director of Policy and Membership (or other staff as delegated) when supporting those business streams.
This approach is designed to permit a flexible approach to business needs ensuring that resources can be directed to key priorities as and when needed and will also promote consistency of the quality of support provided. It will also allow for personal growth and development by enabling post holders to work across all areas of SFHA and therefore enhance their overall skills and knowledge within a matrix environment.
Working closely with the Digital and Design Manager, the Design Co-ordinator will be a pivotal role in helping to influence, shape and deliver our key business priorities both internally and externally. There will be great opportunities take ownership of our brand as well as to learn new skills, gain experience and knowledge related to design, as well as understand wider business context and the housing sector.
We are Housing Scotland: join us
Homes save lives. Everyone has the right to live in a safe, warm, affordable home, in a thriving community. SFHA’s members work day in, day out to make that right a reality for people across Scotland.
We are recruiting an intern to help us represent Scotland’s housing associations and co-operatives, building strong relationships with politicians and policymakers, to help our members achieve their potential.
You will provide support in managing political relationships, work with our expert policy and communications teams to draft punchy, readable briefings and identify opportunities to share our members’ work with politicians.
Enthusiasm and initiative is more important than experience for this exciting role, where you’ll have the chance to develop your communications and lobbying skills in an organisation that’s driving real change.
Near Me in Housing Project Lead
- Full time
- £35,000
- Glasgow centred but can be home based and will require travel around Scotland when restrictions allow
- Closing 28th June 2021
Context of the Role
SFHA is the voice and membership body for housing associations and co-operatives in Scotland. Our ambition is that everyone has a good home in a successful community, with a range of high quality, affordable, safe and accessible homes that meet people’s changing needs and aspirations throughout their lives.
The Social Housing sector has been working to increase digital inclusion and participation in recent years, and the pandemic has only increased the desire and regulatory requirement for alternative methods of engaging with residents and carrying out essential services such as repairs and estate management tasks. Some smaller organisations have found it especially difficult to consider digital alternatives to traditional in person appointments - therefore the opportunity to adopt something that is already tried and tested is very appealing, and SFHA have secured funding for a post to support the housing sector to roll out Near Me.
Job Overview
The post of Near Me in Housing Project Lead for the Near Me Video Calling services has been funded by the Scottish Government for an initial period of 12 months.
The post holder will support the development and rollout of video calling services across the housing sector, for both SFHA members and Local Authorities.
Reporting to SFHA Innovation and Future Thinking Manager, the postholder will work flexibly with colleagues within SFHA, SFHA member associations, Local Authorities and the Scottish Government Near Me team.
A full Job Description and Person Specification is available for download below.