One Parent Families Scotland
One Parent Families Scotland

Charity registered in Scotland SC006403

informing, supporting and inspiring single parent families

We aim to encourage and enable parents across Scotland to make the most of the opportunities available to them so they can flourish as happy, healthy and achieving families. One Parent Families Scotland provides help to all single parent families: mums, dads, young parents and kinship carers.


Current vacancies

Employability Support Workers x 2

  • Full time or Part time
  • £22,542 – £27,552
  • Based within OPFS Glasgow Office, Community Outreach, and home working.
  • Closing 23rd September 2021

The Employability Advisor will be responsible to the Glasgow Services Manager and will work as a member of OPFS Glasgow Employability Service, to provide employability support for single parents living with complex needs and facing additional barriers to entering suitable employment through one to one meetings and group work sessions.

Shortlist

Welfare Rights Advisor: Glasgow Service

  • Full time or Part time
  • £22,542 – £27,552
  • Based at OPFS Glasgow Office
  • Closing 29th September 2021

The Welfare Rights Advisor will provide an up-to-date and comprehensive welfare benefits advice and income maximisation service for single parent families. The successful candidate will also provide advocacy service for single parents undergoing appeals or attending tribunals and roll out training or updates to staff to ensure they are kept informed of changes in the Welfare Benefit system.

Key Tasks

⚫ To provide benefit advice to single parents on all benefits and casework.

⚫ Provide representation for clients by preparing and presenting cases at benefit appeal hearings.

⚫ To establish links with relevant services throughout Glasgow, particularly GAIN Network Agencies.

⚫ Assist with research and campaigns on issues relating to welfare reform.

⚫ To organise in-house training on welfare benefits for appropriate OPFS staff.

⚫ Assist in producing, maintaining and distributing appropriate information materials.

⚫ Maintain case records for the purpose of continuity of casework, information retrieval, monitoring and reporting.

⚫ Recording client cases using Advice Pro Case Management System as required to enable the service to be monitored and evaluated.

⚫ To adhere to all requirements of the organisations systems and processes in accordance with the Scottish National Standards for Information and Advice Providers and comply with the Financial Conduct Authority Regulations pertaining to Money Advice.

⚫ Provide regular reports to the Project Manager on activities against targets.

2 Personal Specifications Essential Experience

⚫ Proven experience in advice work and representation at benefit appeals.

⚫ In-depth current knowledge of the benefits system.

⚫ Experience of managing a complex caseload and maintain up to date recording.

⚫ Able to understand wishes and needs of service users and advocate on their behalf.

⚫ Good knowledge of single parent issues and the effect of Welfare Reform on single parent families.

⚫ Fully competent in using Microsoft Office 365 and custom database packages.

⚫ Ability to work under pressure, on your own initiative, but also to be part of a team.

⚫ Commitment to working to the organisation’s policies and procedures.

⚫ Ability to work in an organised manner.

⚫ Excellent organisational, communication and report writing skills.

⚫ An ability to deal with clients and other professionals in a sensitive manner.

⚫ Strong negotiation and problem-solving skills. Desirable

⚫ Relevant qualifications.

⚫ Clean driving Licence and access to a vehicle. Terms & Conditions

⚫ Confirmation of Appointment: Fixed term contract until 31st March 2022 with the possibility of extending (dependent on funding). Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.

⚫ Salary: Points 13-17 £22542 - £27552 - for full time pro rata for 30 hours per week is £19322 - £23616.

⚫ Hours of work: Full and part time hours available.

⚫ Holidays: Holiday entitlement of 5.6 weeks per annum pro rata to the hours worked. This will include an additional 5 days per year after 5 years’ service. (This will be pro-rated from your start date in the fifth year of service).

⚫ Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%. Registered as One Parent Families Scotland, a charitable company limited by guarantee. Registered at Edinburgh under number 094860. Scottish Charity number: SC006403. 3

⚫ Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.

⚫ Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.

Shortlist
Closed vacancies
This vacancy has now closed

Family Support Worker x 2

  • Full time
  • £22,542 – £27,552
  • OPFS Glasgow Office
  • Closing 18th June 2021

Reports to:Glasgow Project Manager

Department: OPFS Glasgow Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

The Family Support Worker will be responsible to the Project Manager and will assist and support the development and delivery of the Family Support service through effective engagement in direct work with single parent families. The role will include the provision of family support activities, delivery of parenting and wellbeing training and supporting families to manage their family finances.

Specific Responsibilities Include:

  • Family Support: Deliver a range of 1:1 interventions virtual and face to face for single parent families to improve family wellbeing, and support positive family relationships reducing isolation, increase resilience and improve outcomes for families
  • Group work and training: Design, develop and deliver a range of Peer support, Parenting and Wellbeing Programmes for single parents.
  • Partnership Working: Develop and maintain contacts with agencies and contribute to partnership working to create new opportunities for single parent families.
  • Advice and Information: Provide practical advice and guidance to single parents who are in need of additional support and signpost to internal and external agencies where appropriate
  • Record Keeping and Evaluation: Document comprehensive contacts with parents & and develop monitoring / evaluation frameworks to evaluate the effectiveness of the service ensuring aims and outcomes are being delivered.
  • Reporting, targets, and outcomes: Ensure project outcomes and targets are met in -line with funding application and submit comprehensive reports to the Project Manager on all areas of work you are responsible for.

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications

Essential

  1. Qualifications: Qualified to HNC level or equivalent relevant experience.
  2. Single Parents: Awareness of barriers face by single parents and ways of addressing these.
  3. Group Work and Training: Experience of organising and delivering a wide range of group work and training programmes including Parenting and Wellbeing
  4. IT: Competent in word processing, spreadsheets, use of databases, email and online platforms including zoom and MS teams
  5. Initiative: Ability to work independently to an agreed plan of work
  6. Communication Skills: A good standard of written and oral communication and able to compile comprehensive reports for funders.
  7. Organisational Skills: strong organisational skills & team player.
  8. Driving License: A clean driving licence and access to a vehicle

Desirable

  1. Services for families: Knowledge or experience of services for single parents and their children.
  2. Personal Qualities: friendly & personable manner, flexible approach to duties
  3. Knowledge: Clear understanding of the needs of single parent families and the issues they face.

Terms & Conditions

  1. Period of appointment: The post is funded is funded until March 2022 (with the possibility of extension (dependant on funding.
  2. Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  3. Salary: Points 13 -17 £22542 - £27552
  4. Hours of work: 35 hours per week and flexible to meet the needs of the service
  5. Holidays: Holiday entitlement of 5.6 weeks per annum This will include an additional 5 days per year after 5 years’ service. (This will be pro-rated from your start date in the fifth year of service).
  6. Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
  7. Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
  8. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Shortlist
This vacancy has now closed

Welfare Rights Adviser

  • Part time
  • £22,542 – £27,552 pro-rata
  • OPFS Glasgow Office
  • Closing 18th June 2021

Reports to:Glasgow Project Manager

Department: OPFS Glasgow Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

The Welfare Rights Adviser will provide an up to date and comprehensive welfare benefits advice and income maximisation service for single parent families. The successful candidate will also provide advocacy service for single parents undergoing appeals or attending tribunals and roll out training or updates to staff to ensure they are kept informed of changes in the Welfare Benefit system.

Specific Responsibilities Include:

  • To provide benefit advice to single parents on all benefits and casework.
  • Provide representation for clients by preparing and presenting cases at benefit appeal hearings.
  • To establish links with relevant services throughout Glasgow, particularly GAIN Network Agencies.
  • Assist with research and campaigns on issues relating to welfare reform.
  • To organise in-house training on welfare benefits for appropriate OPFS staff.
  • Assist in producing, maintaining and distributing appropriate information materials.
  • Maintain case records for the purpose of continuity of casework, information retrieval, monitoring and reporting.
  • Recording client cases using Advice Pro Case Management System as required to enable the service to be monitored and evaluated.
  • To adhere to all requirements of the organisations systems and processes in accordance with the Scottish National Standards for Information and Advice Providers and comply with the Financial Conduct Authority Regulations pertaining to Money Advice.
  • Provide regular reports to the Project Manager on activities against targets

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications

Essential

  1. Proven experience in advice work and representation at benefit appeals
  2. In-depth current knowledge of the benefits system
  3. Experience of managing a complex caseload and maintain up to date recording
  4. Able to understand wishes and needs of service users and advocate on their behalf.
  5. Good knowledge of single parent issues and the effect of Welfare Reform on single parent families.
  6. Fully competent in using Microsoft Office 365 and custom database packages,
  7. Ability to work under pressure, on your own initiative, but also to be part of a team
  8. Commitment to working to the organisation’s policies and procedures
  9. Ability to work in an organised manner
  10. Excellent organisational, communication and report writing skills
  11. An ability to deal with clients and other professionals in a sensitive manner
  12. Strong negotiation and problem-solving skills.

Desirable

  1. Relevant qualifications
  2. Clean driving Licence and access to a vehicle

Terms & Conditions

  1. Confirmation of Appointment: Fixed term contract until 31st March 2022 with the possibility of extending (dependent on funding). Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  2. Salary: Points 13-17 £22542 - £27552 – for full time pro rata for 30 hours per week is £19322 - £23616
  3. Hours of work: Hours of work will be 30 hours per week, worked flexibly to meet the demands of the job
  4. Holidays: Holiday entitlement of 5.6 weeks per annum pro rata to the hours worked. This will include an additional 5 days per year after 5 years’ service. (This will be prorated from your start date in the fifth year of service).
  5. Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
  6. Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
  7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Shortlist
This vacancy has now closed

Administrator

  • Part time
  • £18,912 – £23,116 pro-rata
  • OPFS Lanarkshire Office, Motherwell
  • Closing 18th June 2021

Reports to:Project Manager

Department: OPFS North Lanarkshire Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

To provide administration support and assistance to the Project Manager for the day-to-day delivery of OPFS Lanarkshire Service. The sharing of research and content on advice issues with advice workers to develop advice service knowledge.

Specific Responsibilities Include:

  • General Administration: Record and distribute incoming and outgoing mail; filing; word processing; answering telephone calls; dealing with repairs and faults to photocopier, printers and other office equipment and general office maintenance.
  • Advice and Information: Ensure clients are initially given the correct advice / support and guidance when telephoning the office for appointments and that they are subsequently passed to the most appropriate member of staff.
  • Finance: Accurately recording and processing all purchase invoices and staff
  • expenses, ensuring correct coding and authorisation; filing; and providing support to staff at local projects.
  • Minutes: Taking minutes of Staff Meetings and other relevant meetings when necessary
  • Client Information: Responsible for day-to-day client work such as referrals, standard letters, updating database.
  • Office supplies: Placing orders for stationery and other office items.
  • Room bookings: Responsible for Room Booking and the preparation of rooms for training events and meetings including seating arrangements, refreshments, etc.
  • Personnel: Updating HR files and documents on SharePoint. Other related tasks to Personnel Documentation both electronic and manual as required.
  • SharePoint: Support and advise staff on all aspects of functionality.
  • Social Media: Responsible for the monitoring and update of the OPFS Lanarkshire Facebook page.
  • Absence Monitoring: Record and file absence sheets.
  • Annual Leave: Create annual leave sheets.

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications

Essential

  1. Ability to work as part of a team.
  2. Effective oral, written, and electronic communication skills
  3. Working knowledge of Microsoft Office software.

Desirable

  1. Experience of working in a busy office environment

Terms & Conditions

  1. Period of appointment: Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  2. Salary: Point 7-11, £18,912 - £23,116 per annum pro rata for 21 hours is £11347 - £13870.
  3. Hours of work: 21 hours weekly, hours to be agreed to meet the needs of the job.
  4. Holidays: Holiday entitlement of 5.6 weeks per annum an additional 5 days per year after 5 years’ service which will be calculated pro rata for 21 hours per week
  5. Pension: You will be auto enrolled from your start date. OPFS pays 7% of your salary and you pay a minimum of 3%.
  6. Training, support, and supervision: You will receive quarterly individual support and supervision from the Line Manager and annual appraisals. Regular team meetings are held, and staff have access to internal and external training.
  7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. We have Investors in People status and Living Wage accreditation.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Shortlist
This vacancy has now closed

Assistant Administrator

  • Part time
  • Sessional
  • Edinburgh Headquarters/Home working
  • Closing 18th June 2021

Specific Responsibilities Include:

General Administration: Record and distribute incoming and outgoing mail; filing; word processing; mail merge; answering telephone calls; welcoming visitors to HQ; signposting info emails; dealing with repairs and faults to photocopier, printers and other office equipment and general office maintenance.

AGM/Conference/Events and Training: Assist the Admin Team in the organisation and administration of events and training.

Meeting Room: Provide an efficient and effective setting up and clearing away of AV equipment, refreshments, and other items for meetings. Order lunches on request.

Room bookings:Book external meeting rooms for Managers as requested.

Personnel Admin: Inputting and auditing data within Salesforce HR database and SharePoint and other systems. Creating, updating, and archiving manual and electronic personnel files. Recording absence records. Archiving files including scanning and shredding. Order ID cards. Collating annual leave data. Keep up to date staff contacts list.

Recruitment:Distribute recruitment documentation as requested by potential applicants. Anonymise, monitor, and collate job applications.

Health and Safety:Act as a designated Fire Warden. Recording and testing Fire Alarm on a weekly basis. Act as a First Aider.(Training will be supplied).

IT Admin: Keep up to date itinerary on all office equipment, including PC’s, laptops, and phones.

Shortlist
This vacancy has now closed

Advice and Information Services Manager

  • Part time
  • £34,004 – £41,561 pro-rata
  • Edinburgh or Glasgow (currently home based)
  • Closing 13th August 2021

Responsible for the management, day-to-day running, and adequate resourcing of OPFS national information and advice service.

The Scotland-wide advice and information service for single parents provides the:

  • OPFS Advice Service for single parents and practitioners seeking advice via our Helpline, Webchat, advice@, ‘Ask a Question’ and Facebook.
  • OPFS Advice Information on-line content about advice issues that matter to single parents.
  • OPFS Advice Training service which delivers online and in-person training courses for practitioners working with single parents.

Main Duties Include:

  • The effective running of OPFS multi-channel advice service, web-based advice information for single parent families, and training for practitioners on issues affecting single parents.
  • Leading on funding applications for the service, working with, and supported by, OPFS Business Development team, managing budgets and reporting back to funders.
  • Leading, developing and supporting the A&I team members.
  • Ensuring effective deployment of the Advice and Information CRM system.
  • Recording the experiences of single parents, analysing these to identify trends and patterns to inform OPFS’ policy and influencing work.
  • Representing the work of OPFS to external agencies and developing new areas of work.
Shortlist
This vacancy has now closed

Employability Support Worker: Young Parents

  • Part time
  • £22,542 – £27,552 pro-rata
  • Based within OPFS Lanarkshire and home working.
  • Closing 7th August 2021

Main Duties

The Employability Support Worker: Young Parents will be responsible to the Lanarkshire Services Manager and will provide employability support for young parents faced with additional barriers to entering suitable training, education or employment opportunities.

Specific Duties

  • Case Management: Using case management methods, provide a continuum of consistent support to young parents to progress along the employability pathway journey into suitable and sustainable training and employment opportunities.
  • Families: Help young parents to identify their future goals, assess motivation, develop personal development plans and help in their implementation through individual and group work.
  • Barriers: Identify barriers to education, training and employment and work with young parents to address those barriers.
  • Liaison: Building links with organisations and groups across North Lanarkshire, to identify young parents interested in progressing towards suitable opportunities.
  • Outreach & Engagement: Undertake activities in communities to actively reach young parents as a basis to support their learning and development and engage them in early work preparation to support positive change within their lives.
  • Work/Vocational Activities & Training: Co-ordinate and deliver employability programmes to enable young parents facing additional barriers to employment to develop core knowledge and skills, helping to increase their access to employment, training and education opportunities
  • In Work Support: Provide young parents with continued support on entering education, training or employment, to help sustain their jobs.
  • Local services: Develop knowledge of services related to employment, training, education, childcare and other support. Develop an effective network of referral agencies to support clients' needs.
  • Signpost: Engage with local services that will address young parent’s needs.
  • Money Advice: Liaise with OPFS Financial Inclusion team to offer better off calculations and access to debt support.
  • Monitoring and Evaluation: Ensure effective recording, monitoring and evaluation procedures are implemented.
  • Other Relevant duties: Carrying out any other relevant duties related to the above.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Personal Specifications

Essential

1. Qualification: A relevant professional qualification or a good standard of education equivalent to HNC/HND, SVQ3 /4 and combined with relevant experience.

2. Knowledge of issues affecting young parents

3. Experience of group work: candidates should preferably have had experience of running groups and understand group work issues

4. Experience of liaison and partnership working with other agencies

5. Excellent written and verbal communication skills

6. IT skills commensurate to the needs of the post

7. Commitment to professional development

8. Flexibility to meet the needs of the services

Desirable:

1. Driving license and use of a vehicle:

2. Experience of work with single parents: Prior experience of work with single parent families in a voluntary sector or statutory context would be helpful.

Terms & Conditions

1. Period of appointment: The post is funded until 31st March 2023. Confirmation of appointment will be dependent on completion of a satisfactory three-month probation period, satisfactory references, and a Basic Disclosure check.

2. Salary: OPFS salary scale points 13 – 17, currently £22,542 - £27,552 for full time, £16104 - £19680 for 25 hours per week. Appointments will be made at a point reflective of previous experience.

3. Hours of work: 25 hours weekly with flexibility to meet the needs of clients.

4. Holidays: Annual leave entitlement is 25 days and 12 Public holidays for full time (35 hours a week) which will be calculated pro rata for 25 hours per week.

5. Pension: You will be auto enrolled from your start date. OPFS pays 7% of your salary and you pay a minimum of 3%.

6. Training, support, and supervision: OPFS is committed to the development of its staff through internal training and access to external training. We also have an annual staff appraisal system in place and all staff receive regular monthly support and supervision from their manager.

7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. We have Investors in People status and Living Wage accreditation.

Shortlist
This vacancy has now closed

Employability Support Worker

  • Full time
  • £22,542 – £27,552
  • Glasgow
  • Closing 7th August 2021

Main Duties

The Employability Support Worker will be responsible to the Glasgow Services Manager and will work as a member of OPFS Glasgow Employability Service, to provide employability services for single parents living with complex needs and facing additional barriers to entering suitable employment.

Specific Duties

  • Case Management: Support single parents living with complex needs and facing additional barriers to suitable employment by using case management methods, to provide a continuum of consistent support on OPFS clients employability pathway journey into suitable and sustainable employment.
  • Families: Help eligible single parents to identify their future goals, assess motivation, develop personal development plans and help in their implementation through individual and group work.
  • Barriers: Identify barriers to employment and work with single parents to address those barriers.
  • Liaison: Building links with organisations and groups across Glasgow, to identify eligible single parents interested in progressing towards suitable employment.
  • Outreach & Engagement: Undertake activities in communities to actively reach eligible single parents as a basis to support their learning and development and engage them in early work preparation and employer matching activities to support positive change within their lives.
  • Work/Vocational Activities & Training: Co-ordinate and deliver a range of employability activities to enable single parents facing additional barriers to employment to develop participants core knowledge and skills, helping to increase their access to available employment, training and education opportunities.
  • Job Matching: Provide job ready single parents with the help participants need with job searching, interviews, securing and sustaining suitable employment.
  • In Work Support: Provide single parents living with complex needs and facing additional barriers to employment with continued support on entering employment, to help parents sustain their jobs.
  • Local services: Develop knowledge of services related to employment, training, education, childcare and other support. Develop an effective network of referral agencies to support clients' needs.
  • Signpost: single parents to services that will address their needs.
  • Money Advice: Liaise with OPFS Financial Inclusion team to offer better off calculations and access to debt support.
  • Monitoring and Evaluation: Ensure effective recording, monitoring and evaluation procedures are implemented.
  • Other Relevant duties: Carrying out any other relevant duties related to the above.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Personal Specifications

Essential

1. Qualification: A relevant professional qualification or a good standard of education equivalent to HNC/HND, SVQ3 /4 and combined with relevant experience.

2. Knowledge of issues affecting single parents in Glasgow

3. Experience of group work: candidates should preferably have had experience of running groups and understand group work issues

4. Experience of liaison and partnership working with other agencies

5. Excellent written and verbal communication skills

6. IT skills commensurate to the needs of the post

7. Commitment to professional development

8. Flexibility to meet the needs of the services

Desirable:

1. Driving license and use of a vehicle:

2. Experience of work with single parents: Prior experience of work with single parent families in a voluntary sector or statutory context would be helpful.

Terms & Conditions

1. Period of appointment: The post is funded until 31st March 2023. Confirmation of appointment will be dependent on completion of a satisfactory three-month probation period, satisfactory reference and Disclosure checks.

2. Salary: OPFS salary scale points 13 – 17, currently £22,542 - £27,552. Appointments will be made at a point reflective of previous experience.

3. Hours of work: 35 hours weekly with flexibility to meet the needs of clients.

4. Holidays: Annual leave entitlement is 25 days and 12 Public holidays.

5. Pension: You will be auto-enrolled from your start date. OPFS pays 7% of your salary and you pay a minimum of 3%.

6. Training, support and supervision: OPFS is committed to the development of its staff through internal training and access to external training. We also have an annual staff appraisal system in place and all staff receive regular monthly support and supervision from their manager.

7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. We have Investors in People status and Living Wage accreditation.

Shortlist
This vacancy has now closed

Income Maximisation Worker x 3 posts (Glasgow Service)

  • Part time
  • £23,795 pro-rata
  • Based at OPFS Glasgow Office
  • Closing 13th August 2021

The Income Maximisation Worker will provide a holistic advice and support service for single parents to increase household income and maximise benefits. The successful candidates will support the delivery of the OPFS Preventative Income Maximisation Service Pilot Programme. The Income Maximisation Workers will deliver the service alongside the Peer Mentor Support Workers in Glasgow.

Key Tasks

  • Provide crisis support to families in need
  • Provide a one-to-one service to families from a wide range of backgrounds, maximising household incomes through identifying and claiming additional welfare benefits, local authority benefits, tax credits, charity funding applications and supporting families with all aspects of their advice journey.
  • Assist in producing, maintaining and distributing appropriate information materials.
  • Actively maintain and manage a client caseload.
  • Recording client cases using Advice Pro and Fort Case Management System as required to enable the service to be monitored and evaluated.
  • To adhere to all requirements of the organisations systems and processes in accordance with the Scottish National Standards for Information and Advice Providers and comply with the Financial Conduct Authority Regulations pertaining to Money Advice.
  • Provide regular reports to the Project Manager on activities against targets and outcomes

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Personal Specifications

Essential Experience

  • Proven experience and or qualification in advice and income maximisation work.
  • Current knowledge of the benefits system.
  • Experience of managing a caseload and maintaining up to date recording.
  • Able to understand wishes and needs of service users and advocate on their behalf.
  • Knowledge of single parent issues and the effect of Welfare Reform on single parent families.
  • Fully competent in using Microsoft Office 365 and custom database packages.
  • Ability to work under pressure, on your own initiative, but also to be part of a team.
  • Commitment to working to the organisation’s policies and procedures.
  • Excellent organisational, communication and report writing skills.
  • An ability to deal with clients and other professionals in a sensitive manner.

Desirable

  • Clean driving licence and access to a vehicle
  • Understanding of Advice Pro / Fort case management systems

Reports to: Project Manager, Glasgow & Lanarkshire Services

Terms & Conditions

  • Confirmation of Appointment: Fixed term contract until 31st March 2022. Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  • Salary: Points 14 £23,795 - for full time pro rata for 21 hours per week is £14,227
  • Hours of work: Hours of work will be 21 hours per week, worked flexibly to meet the demands of the job.
  • Holidays: Holiday entitlement of 5.6 weeks per annum pro rata to the hours worked. This will include an additional 5 days per year after 5 years’ service. (This will be pro-rated from your start date in the fifth year of service).
  • Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
  • Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
  • Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.
Shortlist
This vacancy has now closed

Dundee Services Manager

  • Full time
  • £34,004 – £41,561
  • Home-based until such time as we can safely return to office working. The role will then be based in OPFS Dundee.
  • Closing 23rd August 2021

The Dundee Services Manager role holds overall responsibility for the delivery of OPFS Services in the Dundee area. The role will contribute to the organisation’s vision of a Scotland in which single parents and their children are valued and treated equally and fairly by leading, managing and coordinating the various components of our Dundee provision.

The role holder will be responsible for management of the Dundee Support for Families staff to enable them to offer a consistent level of effective support to single parents and their children and to meeting funding obligations. This role holds responsibility for the relevant staff and budgets; for representing the work of OPFS to external agencies, and for developing new areas of work, and funding for these, in conjunction with the OPFS Senior Team.

All roles at OPFS contribute to our mission of working with and for single parent families, providing support services that enable them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children.

OPFS Dundee Support for Families Service

Our Dundee based service provides a range of support for single parents and their families, which currently includes:

  • Family Support: assisting families with everyday situations and through more complex and difficult times
  • Mental Health & Wellbeing: advice and practical support around looking after yourself and your family and therapeutic support, including the provision of counselling
  • Employability: specialised and comprehensive support for single parents to support progression and wrap around support for additional barriers

The role holder will be responsible for management of the Dundee Support for Families staff to enable them to offer a consistent level of effective support to single parents and their children and to meeting funding obligations. This role holds responsibility for the relevant staff and budgets; for representing the work of OPFS to external agencies, and for developing new areas of work, and funding for these, in conjunction with the OPFS Senior Team.

All roles at OPFS contribute to our mission of working with and for single parent families, providing support services that enable them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children.

OPFS Dundee Support for Families Service

Our Dundee based service provides a range of support for single parents and their families, which currently includes:

  • Family Support: assisting families with everyday situations and through more complex and difficult times
  • Mental Health & Wellbeing: advice and practical support around looking after yourself and your family and therapeutic support, including the provision of counselling
  • Employability: specialised and comprehensive support for single parents to support progression and wrap around support for additional barriers

Main duties include:

Responsible for the management, day-to-day running, and adequate resourcing of OPFS Dundee service. This includes:

  • Working as a member of the Leadership team to support the development and implementation of the strategic and annual operational plans.
  • Leading, directing and managing our well-established Dundee Support for Families Service to ensure that single parents have the opportunity and support to make choices that enable them to lead a full life and promote wellbeing and that their rights are at the heart of all service developments and improvements.
  • Responsibilities for the performance and development of the Dundee Support for Families service.
  • Working with service users, external partners and providers and be responsible for all aspects of the specialist services provided, ensuring positive outcomes for single parent families.
  • Contributing to development of service provision regionally and nationally, including leading on a specific thematic issue for single parents.
  • Leading on funding applications for the service, working with, and supported by, OPFS Business Development team, managing budgets and reporting back to funders.
  • Managing the Dundee service income and expenditure in line with annual budgets and liaising with the OPFS Finance Manager on preparation of budgets.
  • Working closely with OPFS Comms team, developing digital channels and the marketing and promotion strategy for the service.
  • Establishing and maintaining effective liaison with relevant statutory and voluntary agencies, including developing partnership initiatives.
  • Working collaboratively with colleagues in Support for Families to ensure OPFS provision nationally is cohesive, high quality and effective.
  • Representing the work of OPFS to external agencies and developing new areas of work.

Any other relevant duties as requested by the Directorate or the Board.

Shortlist
This vacancy has now closed

Lead Practitioner: Child Poverty

  • Full time
  • £27,795 – £33,972
  • Based at OPS Glasgow
  • Closing 20th August 2021

Role and Responsibilities

The Lead Practitioner role will contribute to the organisation’s vision of a Scotland in which single parents and their children are valued and treated equally and fairly by coordinating the various components which contribute to the Glasgow Helps Single Parents Project. The role holder will be responsible for day to day management of Financial Inclusion and Family Support staff to enable them to offer a consistent level of support to single parents and their children and to meeting funding obligations. All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children.

Key Tasks

  • To provide day to day management to OPFS Glasgow Financial Inclusion and Family Support staff
  • Work closely with the manager to support the delivery of OPFS holistic service model across Glasgow through a range of funding streams.
  • Be responsible for staff development through regular supervision and annual appraisals in line with organisational procedures
  • To work within annual budget set for the Glasgow Helps Single Parents Project and funders’ grant conditions and liaising with project Manager on preparation of budgets.
  • To work closely with the Project Manager to submit monitoring and evaluation information to funders in a timely and accurate manner.
  • To work in a pro-active, non-discriminatory and culturally sensitive manner that encourages single parents to access services.
  • To positively promote the work of OPFS Glasgow services and strengthening existing links with external stakeholders.
  • To provide positive role modelling for staff supporting single parents while promoting and supporting good practice and compliance to OPFS’ ethos, policies and procedures.
  • To adhere to confidentiality and information sharing protocols and legislation with regard to sensitive data between service users, staff and relevant agencies.
  • To support the development of a marketing/ promotion strategy for the service.
  • To take part in service evaluation, monitoring and consultations with service users.
  • Establishing and maintaining effective liaison with relevant statutory and voluntary agencies including developing partnership initiatives.
  • Identifying any new needs that service users may have and developing new services to meet such needs, including working to secure additional funding.
  • Any other relevant duties as requested by the Project Manager.

Personal Specifications

Essential Experience

  • Relevant degree level qualification or equivalent experience in a related field
  • Experience of staff and financial management and monitoring of family support services
  • Experience of partnership and multi-agency working  Experience of supporting the development of new services
  • Experience of submitting successful funding applications
  • Understanding of the roles of key statutory and voluntary agencies supporting families.
  • Ability to present to a range of audiences using a variety of communication styles
  • Ability to demonstrate excellent written and verbal communication skills
  • Competent use of standard IT packages in word processing, spreadsheets, use of databases, and Microsoft Office 365.
  • Knowledge of issues affecting single parents in Scotland
  • Knowledge and understanding of current legislation whilst supporting the work with children and families
  • Commitment to professional development
  • Ability to plan, record and evaluate through written reports.
  • Flexible to meet the needs of the service
  • Clean driving license and access to a car

Terms & Conditions

  • Confirmation of Appointment: Contract until March 2022 with the possibility of extending (dependent on funding). Confirmation of appointment is subject to satisfactory completion of a 3- month probationary period.
  • Salary: Point 19 – 23 (£27,795 - £33,972)
  • Hours of work: Hours of work will be 35 hours per week, worked flexibly to meet the demands of the job
  • Holidays: Annual leave entitlement is 25 days and 12 Public holidays.
  • Pension: You will be auto enrolled in our pension scheme with a 2% contribution from you and 3% from OPFS. Once the appointment has been confirmed you are eligible to join the Employer's Full Pension scheme with the Pensions Trust. OPFS pays 7% of your salary and you pay a minimum of 3%.
  • Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held and staff have access to internal and external training.
  • Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.
Shortlist