Are you an experienced Estates and Operations Manager? We are looking for an experienced individual who understands our goals, to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys.

The role

Children's Hospices Across Scotland is seeking a dedicated and experienced Estates and Operations Manager to ensure the smooth functioning of our properties and facilities across the organisation. In this critical role, you will oversee a dedicated internal team and external contractors, while ensuring compliance with statutory, legislative and Health and Safety requirements. You will lead a team, coordinating all hard facilities management services, day to day property management, implementing planned and preventative maintenance strategies and maintaining high industry standards for CHAS facilities. You will procure and lead on small projects working closely with our internal teams. Additionally, you will work closely with clinical and non-clinical staff in our hospices to meet the ongoing needs of children, families, staff, volunteers and visitors.

Key Responsibilities

• Develop and maintain a robust planned and preventative maintenance programme to ensure the safety, operation and compliance of the CHAS estate.
• Manage reactive maintenance activities, effectively prioritising requests and allocating resources.
• Oversee the development and delivery of the Asset Management plan and works programme, including condition surveys, informing budgeting and financial planning processes.
• Plan and execute capital works projects, from tendering to commissioning and overseeing project teams.
• Specify, tender, negotiate, and manage Estate, Hard FM contracts and services.
• Monitor and report on the assigned Estate Management and Hard FM budget, ensuring adherence to financial guidelines and preparing multi-year forecasts.
• Ensure statutory compliance, conducting assessments, audits, and inspections while maintaining relevant records.
• Lead sustainability and energy management efforts, promoting environmental action plans and managing utility contracts.
• Oversee security procedures and systems for all CHAS sites.
• Develop and maintain effective systems for estate data management.
• Manage the Hard FM Team, supporting staff development.
• Communicate effectively with Operations Manager Soft FM and Head of Facilities Management & Projects to address site issues and prioritise actions.

Requirements

• Degree/HNC/HND in a Property or Building Services discipline or five years' relevant experience in a similar role.
• Possess IOSH Managing Safely Qualification.
• Proactive with a positive attitude and excellent planning and prioritisation skills.
• Highly developed communication and collaboration skills with the ability to simplify technical information.
• Excellent analytical and problem-solving abilities, including the ability to make decisions under pressure.
• Knowledgeable in Microsoft Office (Word, Excel, Outlook).
• Wide and detailed knowledge of Hard FM Services, including electrical and mechanical systems.
• Experience in managing multi-site estates with both owned and leased premises.
• Demonstrated team management and organisational skills in a multi-disciplinary environment.
• Experience in contract management of outsourced services and suppliers.
• Detailed knowledge of statutory compliance and legislative requirements in property and facilities management.
• Experienced in the use of building management systems and project management.
• Budget management skills and experience.
• Ability to travel to each of our sites across Scotland.

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you. Some of the benefits of a career at CHAS include:

• A robust induction programme.
• Development opportunities for your career and leadership progression, and the time to prioritise your personal development.
• A supportive and collaborative work environment.
• Opportunity to make a real impact on the community by delivering best-in-class services.
• Working across different parts of Scotland with diverse stakeholders.
• Flexible and hybrid working available.
• The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme.

Further Information

CHAS support families across the whole of Scotland. Our Head Office is based in Edinburgh, and we have two hospices: Rachel House in Kinross and Robin House in Balloch. We also have our fundraising office in Glasgow, dedicated bases in Aberdeen and Inverness, and Shops in Dunfermline and Kinross.

As this role will closely support our hospices, we would like to speak to candidates who could base themselves from either Edinburgh, Kinross or Balloch and we do expect regular travel across these sites with predicted 3 days onsite/week, varying as needed. The remaining days can be worked remotely.

As a team we work flexibly and are happy to discuss how we can meet business needs while accommodating individual working patterns and requirements.

We are open to hearing from applicants who feel they could excel in the role but may not have all the skills listed above. If you have a strong core skillset within Estates and Operations Management and are eager to learn, we encourage you to apply

This post is subject to a Basic Disclosure Scotland check.

At CHAS, we are on a mission. We’re going to make sure wherever there is a child in Scotland with a life shortening condition their family know about the vital support we can provide. To do this we need to reach into every community across Scotland and this is where you come in! We are looking for a driven and ambitious individual to join the Community Fundraising team.

You will be responsible for getting out into the local communities of Aberdeenshire and Dundee, raising awareness and engaging your supporters in their fundraising. You will grow and develop existing relationships and support as well as creating new community fundraising activity. You will be working alongside an amazing Fundraising and Communications team covering the whole of Scotland. You will manage a fantastic group of existing CHAS volunteers and grow your volunteer networks.

Key Responsibilities

· Relationship management of existing and new community fundraising supporters and volunteers

· Create new, cost-effective, community-based fundraising activities within a specific geographic area, ensuring contacts are established and maintained

· In line with the community fundraising strategy, take the lead on a specific income stream, developing materials and fundraising activities

· Provide market-intelligence and research on the community fundraising function, enabling future planning of activities within CHAS

· Regularly present complex fundraising information to groups, including existing and potential supporters

· Delegate work to volunteers, ensuring appropriate support mechanisms are in place and that individual skills are utilised appropriately

About you

In order to successfully drive fundraising and support for CHAS in your area, you will work co-operatively with colleagues, form meaningful relationships with others, demonstrate initiative, act with integrity and be accountable for your actions and decisions. You will also have:

· Experience of growing external financial support by developing new contacts and networks

· Experience of events and/or project management and the processes involved in a delivering a successful event and/or project

· Advanced level of communication and presentation skills

· Working knowledge of Microsoft Office and related software applications

· Highly developed inter-personal skills

Introduction

Are you someone who genuinely wants to make a difference? Are you motivated by transformational change? Have you experience in improving processes and creating successful business systems? If so, we want to hear from you!

This is a vital and exciting role that will allow the award winning fundraising team at Children’s Hospices Across Scotland (CHAS) to rethink and change how we use the CRM and the associated processes as we look ahead to the next decade of fundraising.

This multi-disciplinary role will work as part of a small team providing specialist technical expertise to manage the CRM development. You will be responsible for reviewing all existing CRM process to ensure they are appropriate for the new system as well as managing the implementation of integrations with the CRM and third party applications.

Key responsibilities

• Lead the analysis and development of existing processes to support the growth ambitions of CHAS and align with the move to an updated version of our current CRM.
• Research, propose and develop changes to policies, services and processes
• Train and support colleagues in the move to our updated CRM
• As a process improvement expert you have freedom to act to address issues identified without reference to line manager working within change control and risk management mechanisms

About you

You will have knowledge of fundraising CRMs and experience in process analysis and change. You will be an excellent project manager and communicator with a proven track record in managing system integration projects.

• Experience in implementation as a functional lead, CRM and fundraising systems or equivalent
• Demonstrable experience of process analysis, process improvement and resolving complex issues
• Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across an organisation
• Excellent communicator with a friendly manner
• Meticulous approach to planning and excellent attention to detail
• Accountable for self, actions and decisions

Are you an exceptionally well-organised individual with an attention to detail? Someone who can proactively think two steps ahead in a fast-paced work environment? We are looking for a highly skilled administrator to provide high quality executive, administrative and corporate support to the Chief Operating Officer (COO).

The COO has busy and varied workload, including leading the Finance, Information Services, and Facilities functions. You will provide excellent proactive, adaptable and professional support to the COO, maximising their capacity and time to ensure that key deadlines, project deliverables and business objectives are achieved.

This role is currently a hybrid role at our Head Office in Edinburgh or our Hospice in Kinross, along with home working. There will also be occasional travel to our other CHAS sites to assist the COO. We may consider other locations for exceptional candidates.

Key Responsibilities

• Coordination of the Finance & Audit Committee
• Personal Administration Support
• Project Management
• Data gathering, analysing and reporting
• Project Support

About You

The ideal candidate will have experience in a similar role. You will operate flexibly and professionally in a fast-paced environment. You will use your own initiative and judgement, showing confidence and discretion. You will be good at prioritising others’ time and workload in order to manage the extensive demands associated with daily diary commitments. You will be experienced and effective in assessing priorities, undertaking research and preparatory work to facilitate meetings and appointments, and liaising with relevant team members where necessary to ensure the COO is fully prepared for meetings.

You will be a confident communicator with great attention to detail and exemplary organisational, creative problem solving and prioritisation skills. You will have demonstrable experience of supporting committees. You will be a team player with a positive, welcoming and can-do attitude. Maintaining confidentiality is a key attribute, whilst ensuring work is carried out efficiently and to a high standard. You must be able to cope with routine and challenging situations, using your initiative and working with diplomacy.

Previous experience in the charity or healthcare sectors would be an advantage, as would experience of working with volunteers.

About CHAS

In Scotland, three children a week die from a life-shortening condition. CHAS provides unwavering care for children who may die young, and their whole families. Our team of staff and volunteers work across two children’s hospices, in community settings across the country, and in hospitals alongside NHS staff. We work right across Scotland.

Caring for a child with a life shortening condition can bring with it unexpected financial responsibilities which may lead to poverty and hardship. These include increased care costs, increased energy costs and the possibility of a parent needing to stop working to become a fulltime carer.

Children’s Hospices Across Scotland (CHAS) have recently been awarded grant funding from British Gas Energy Trust (BGET) for the next two years to develop a team who will support families across Scotland during the cost of living crisis.

Recruitment to these exciting new posts will further enhance the support CHAS provides at an extremely difficult time families.

We are currently recruiting financial wellbeing and energy advice workers, who will work directly with families to provide comprehensive financial wellbeing advice (including energy), to maximise the money available to them.

As a Financial Wellbeing Advisor, you will be joining an enthusiastic, energetic, experienced, and supportive team, with a collaborative and hardworking culture. You will work as part of our existing Family Support Teams in our two hospices (Rachel House and Robin House), as well as our teams in Inverness and Aberdeen.

Benefits

• Option to opt into generous pension scheme
• Generous annual leave entitlement
• Excellent learning and development opportunities
• Regular facilitated supervision sessions
• Employee assistance programme

The CHAS service:

• Two children’s hospices, Robin House, Balloch and Rachel House, Kinross.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals

The job:

The role of the financial wellbeing and energy advice worker is to maximise the money available to families of children with life-shortening conditions. The post holder will do this through 1-to-1 support for individual family members, covering income maximisation, benefits advice, money advice and energy advice, which will maximise the money available to the families, ensuring that their financial wellbeing is being addressed. They will provide information about the benefits systems, undertaking casework, supporting applications to benevolent societies and trusts, advising and providing families with impartial advice and information on energy efficiency and signposting to specialist services where required. This will be done through;

• Service delivery
• Leadership
• Key contact with external organisations and partners
• Volunteer engagement

More information can be found in the attached job description and list of benefits.

If you wish to have an informal conversation, please contact Nicky Bridges, Associate Director for Outreach (01389 722063 nickybridges@chas.org.uk).

Caring for a child with a life shortening condition can bring with it unexpected financial responsibilities which may lead to poverty and hardship. These include increased care costs, increased energy costs and the possibility of a parent needing to stop working to become a fulltime carer.

Children’s Hospices Across Scotland (CHAS) have recently been awarded grant funding from British Gas Energy Trust (BGET) for the next two years to develop a team who will support families across Scotland during the cost of living crisis.

Recruitment to these exciting new posts will further enhance the support CHAS provides at an extremely difficult time families.

In support of this project we are looking to recruit a highly organised team administrator, who will provide an efficient and professional approach to their work, ensuring that reporting to BGET (funders of the team) is accurate and timely.

As the team administrator, you will be joining an enthusiastic, energetic, experienced, and supportive team, with a collaborative and hardworking culture.

You will be a confident communicator with great attention to detail and excellent organisational, creative problem solving and prioritisation skills. You will have a positive, can-do attitude. An ability to work analytically and efficiently coordinate data and provide regular reporting on key performance areas of the project.

Benefits

• Option to opt into generous pension scheme
• Generous annual leave entitlement
• Excellent learning and development opportunities
• Regular facilitated supervision sessions
• Employee assistance programme

The CHAS service:

• Two children’s hospices, Robin House, Balloch and Rachel House, Kinross.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals

The Job:

Responsible for all aspects of administration for the financial wellbeing and energy advice team, ensuring an efficient and professional approach and that reporting to British Gas Energy Trust (BGET) (funders of the team) is accurate and timely. This will be done through;

• Administrative and Clerical
• Administration of funds
• Information systems and reporting
• Data quality
• Research & Liaison with CHAS Family Support Team

More information can be found in the attached job description and list of benefits.

For an informal discussion about this post, please contact Nicky Bridges Associate Director for Outreach Services on 01389 722055.

This role is subject to a Protection of Vulnerable Groups (PVG) check.

Are you passionate about people, purpose-driven work, and being a part of a team that makes a real impact? If so, we invite you to join our HR Administration team at CHAS.

To cover maternity leave, we are offering two 12-month temporary positions, available in both part-time and full-time capacities within our team.

About Us

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys.

In addition to our two Scottish hospices, we have a number of shops and offices located across Scotland.

Role Overview

As an HR Administrator, you will play a pivotal role in shaping our organisational success. Working as part of a friendly team, you'll provide essential support to our people and volunteers.

Your responsibilities will include:

• Fostering a positive work environment that values diversity and inclusion
• Assisting in recruitment efforts to bring in the best talent aligned with our values
• Managing HR processes to ensure seamless operations and compliance
• Providing support to employees, helping to create an environment where they can thrive
• Collaborating with our team to develop and implement initiatives that align with our organisational purpose

What Sets Us Apart

Team Spirit: Join a collaborative and supportive team that values your contribution.

Purpose-Driven: Be a part of something bigger. Your work will directly contribute to our organisational purpose.

Professional Growth: We invest in our team's development, offering opportunities for learning and advancement.

About You

You will have:

• Experience in HR administration or a related field
• Passion for supporting people and contributing to a positive work culture
• Strong communication and interpersonal skills
• Detail-oriented with the ability to manage multiple tasks efficiently
• Knowledge of HR practices
• Strong IT skills using Microsoft office packages and HR systems.

‘When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line’ – Family member.

Are you an experienced, motivated and enthusiastic nurse; passionate about providing family centred, compassionate care? Are you keen to use your experience to support children with life limiting conditions and provide specialist palliative care to children and families?

If this sounds like you, we would love to hear from you! We currently have an opening for an experienced nurse to join our amazing CHAS at Home Team.

The Role

As an experienced nurse you will be supported with an induction to palliative and end of life care, exploring areas such as advanced communication, symptom management, pain management and development of advanced clinical skills such as PN, PD and ventilation.

We have a fantastic opportunity for a senior staff nurse to join our existing CHAS at Home team. The team are based in Kinross although work in the families homes providing the highest level of family centred care to support the needs of babies, children and young people with life shortening conditions and their families.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual.
• Provide nursing care at end of life and bereavement support including last office procedures, for the child, young person and their family, with support as required.
• As necessary, provide care for the child, young person and their family in a variety of settings, ensuring the care plan meets the needs of the individual.
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS.
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards.

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme.
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees.
• Salary increment scale similar to NHS.
• Enhanced pay for unsocial hours and overtime.
• Pay matched to closest current increment with NHS.
• Generous annual leave entitlement (matched to current length of service with NHS).
• Ability to provide 1:1 nursing care in a more relaxed and homely environment.
• Opportunities for further learning and development.
• Access to a range of tools to support wellbeing.
• The opportunity to work within a multi-disciplinary team which includes volunteers.
• Meals provided for clinical staff (including coffee and cake!).
• Free on-site parking.

At CHAS, we help Children and families make the most of everyday.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope. We do this thanks to our people. People who strive to make a difference every day and find joy in what they do.

People like you.

The role

We’re looking for a passionate Talent Acquisition specialist to join our People and Strategy team.

This is an exciting autonomous role, with lots of opportunity to make your mark.

You will be responsible for coordinating all recruitment & selection activities for CHAS to ensure we secure the best talent, this includes the hire of clinical nursing staff alongside support service roles such as finance, IT and facilities.

Deploying an effective & inclusive recruitment strategy you will create a positive recruitment experience for both candidates and hiring managers to ensure a strong pipeline of candidates.

Liaising with key stakeholders and hiring managers you will build excellent working relationships to understand organisation needs and use an innovative approach to ensure all vacancies are filled successfully.

The specifics

Key responsibilities of the role include;

• Manage all recruitment & selection activities and processes end to end, including associated administration.
• Work closely with hiring managers to understand their needs and execute creative recruitment campaigns to attract the best talent.
• Manage employee induction and on-boarding to provide a welcoming and supported introduction to life at CHAS.

You will have

• Excellent knowledge of inclusive recruitment and selection practices.
• Experience of creating multi-channel recruitment campaigns (job boards, social media, radio, jobs fairs, open days, etc) and knowledge of working with an applicant tracking system.
• Ability to think outside the box, creative and solutions oriented, with experience of sourcing candidates in a hard to fill market sector.
• Strong written and verbal communication skills. Be articulate, and professional with the ability to build excellent working relationships.
• A passion for the work you do and display excellent customer service skills, with an ability to work collaboratively to achieve positive outcomes.
• A thirst for learning and continuous improvement and keep abreast of latest developments in the field of talent acquisition.
• Working knowledge of IT and software packages.

Why CHAS?

At CHAS, we’re committed to creating a workplace culture that fosters a sense of belonging, joy, and purpose. We want you to bring this sense of purpose to life through the work that you do. By joining CHAS, you’ll be joining an organisation that prioritises your growth and your wellbeing, and gives you the space to be you.

Some of the benefits of a career at CHAS include:

• We value learning and career growth, you will gain access to our talented in house L&D team, who will support you in your career journey.
• We offer hybrid working, with the opportunity to experience unique working environments in our hospices. These are colourful, joyful places, where our talented teams spend quality time with children and families.
• We care about your wellbeing, you will gain access to our Employee Assistance Programme, mental health first aiders and a variety of wellbeing support.
• We like to have fun, we have a range of social groups and CHAS challenges taking place on a regular basis.
• You will have the opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme
• You will have access to free parking across office and hospice locations

You can view the full range of benefits attached.

Are you a strategic communicator with a passion for creating a positive and engaged workplace? We're on the lookout for a dynamic Internal Communications Lead to join our talented Marketing and Communications Team and help establish internal communications excellence within CHAS. This is initially a 9 month fixed term role.

Key Responsibilities:

• Develop and implement internal communications strategies that align with our strategic goals.
• Craft compelling and impactful messages to keep employees informed and inspired.
• Help create a culture of transparency and collaboration using a variety of communications channels.
• Lead and execute internal campaigns to enhance employee engagement and satisfaction.
• Work closely with cross-functional teams to ensure consistent and effective messaging.

Experience:

• Proven experience in internal communications, with a strong understanding of communication best practice.
• Exceptional written and verbal communication skills as well as experience of producing video content.
• Strategic mind-set with the ability to align communications initiatives with business objectives.
• Strong project management skills to drive successful campaigns from conception to completion.
• Ability to navigate and communicate effectively in a dynamic and fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to make a meaningful impact on internal communications practices.
• Collaborative and inclusive work environment.
• Professional development opportunities to enhance your skills and career.

About Us:

We are a forward-thinking organisation committed to being the best place to work. Our team is passionate about innovation, collaboration, and creating a positive impact. As the Internal Communications Lead, you'll play a crucial role in shaping our internal narrative and contributing to our purpose to provide unwavering care to children who may die young and their families at every step in this hardest of journeys.

Bereavement Worker

Do you have experience of supporting bereaved children and adults? Do you have the ability to engage and work alongside families, volunteers and other professionals?

We are looking for a dynamic and enthusiastic person who has previous experience of delivering bereavement support to children, young people, adults and families to join our bereavement team.

This is a unique opportunity for an experienced bereavement worker to take their development to the next level - supporting our bereavement co-ordinator to develop and deliver our bereavement service to meet the individual needs of family members, with travel, across Scotland.

You will be an innovative and tenacious individual with a real team-working ethic who identifies with CHAS’s core values, vision and purpose.

Benefits

• Continuation of NHS pension scheme if you are an existing member
• Generous annual leave entitlement
• Superb training, clinical and professional development
• Regular externally facilitated supervision sessions
• Employee assistance programme
• Opportunity to join Lothian Pension fund

The CHAS service:

• Two children’s hospices, Rachel House, Kinross and Robin House, Balloch.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals.

The job:

To work alongside colleagues in the bereavement team and other teams both internally and externally to deliver a range of evidence based, high quality supportive interventions, and bereavement programmes, to meet the individual needs of family members across Scotland, through:

• Service delivery
• Service Development
• Leadership
• Volunteer Engagement

If you wish to have an informal conversation please contact Jen Somerville (Bereavement Co-ordinator) jensomerville@chas.org.uk

This is a really exciting time to join Children’s Hospices Across Scotland – better known as CHAS. We have two fantastic fundraising events coming up – Capital Sci-Fi Con and The Hairy Highland Coo Trail,

Capital Sci-Fi Con is a not-for-profit film and tv convention held annually to raise funds for CHAS, with over £370,000 raised so far.

The Hairy Highland Coo Trail is our first sculpture trail. A herd of highland coo sculptures painted by local artists will be placed around Perth and Kinross for people to visit in Summer 2024. They will then be auctioned for CHAS to raise funds.

An opportunity has arisen for a Marketing and Sponsorship Assistant to join the amazing team to help deliver these events!

Key Responsibilities

• Monitoring social media accounts, creating content and responding to messages
• Compiling and analysing information such as website and social media analytics
• Producing copy for website, social media, press and email
• Assisting with promotional activities
• Work with sponsors to deliver mutual benefits
• Administration

About You

In order to help CHAS achieve our goal of reaching every family in Scotland that needs us, you will have:

• Good communication skills required, to deal with staff, volunteers and general public in an appropriate and effective manner
• Competent on social media
• Demonstrable attention to detail
• Planning and organising skills required for effective marketing of two events
• Excellent copywriting skills for web, social media, press and email
• Demonstrable experience of keyboard skills and maintaining information databases

About CHAS

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Sponsorship and Marketing Assistant, you will be instrumental in achieving this vision

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• Salary increment scale similar to NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Flexible and hybrid working options
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Blue Light & NHS Staff Discounts
• Free on-site parking.

Please find a full list of benefits attached.

Introduction

Children’s Hospices Across Scotland, or as we are better known, CHAS, is a charity on a mission. We’re determined to ensure that wherever there’s a child in Scotland with a life-shortening condition we’re on hand to support them and their family. We want to make sure that no matter how short their time together, it is filled with moments of joy.

Three children die in Scotland each week from an incurable condition. Presently, CHAS is only able to reach one of those children and their families. We are determined to change that.

We are looking for a Shop Assistant Manager to join our Dunfermline shops to help us deliver a high level of service to the public, maximise vital income and raise awareness of CHAS.

Key Responsibilities

Reporting to the Shop Manager you will be responsible for ensuring the efficient day to day running of the charity shops.

You will:

• Promote a service driven culture, providing excellent customer service to help maximise sales, donations and the profitability of the shops

• Assume full responsibility for the day to day running of the shops in the absence of the Shop Manager

• Be an ambassador for CHAS in the shops, bringing to life the communication of key activities, messages and the wider CHAS strategy

• Help to maintain a high standard of visual merchandising and display throughout the shops

• Initiate and promote improvement activity opportunities to grow and develop the business

• Promote the CHAS values and behaviours to motivate and engage staff & volunteers

About You

In order to effectively support CHAS and its fundraising activities, you will:

• Be enthusiastic and energetic, passionate about the values, vision and purpose of CHAS

• Deliver excellent customer service and enjoy working in retail

• Have excellent communication and inter-personal skills to build effective relationships with staff, volunteers and the general public

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Shop Assistant Manager, you will be instrumental in achieving this vision.

Introduction

This is a vital role in providing support to all staff in the use of IT services across CHAS, helping to underpin our ability to support children and families across Scotland.

As part of the IT Service Desk team you’ll provide a broad range of software and hardware support to our employees across Scotland. The service desk is the single point of contact for users with issues, queries and requests related to our IT solutions and you will help ensure those issues are resolved effectively and efficiently.

Although a technical role, excellent customer service is right at the heart of it. You will ensure that all staff who contact our service desk receive the best possible experience, from a colleague who understands the impact of the issue on their role and on the daily operations of CHAS.

Key Responsibilities

• Manage the service desk portal, logging and prioritising inbound calls, emails and other requests
• Provide 1st and 2nd line technical onsite and remote support for hospices, offices and shops, particularly in the use of care and retail systems
• Use own initiative to prioritise, maintain, and monitor onsite incidents, resolving and amending same to timely resolution, escalating as appropriate
• Administer Microsoft 365 applications including desktop clients
• Install new software/hardware and assist in the maintenance of CHAS wide PCs, laptops, mobile devices and telecoms
• Liaise with 3rd party support companies regarding support, maintenance, installations of IT equipment or resolutions to outstanding issues
• Create user accounts and manage system access to ensure all staff have the necessary permissions and in line with CHAS Information Management standards
• Provide IT inductions to CHAS staff
• Take part in initiatives to improve the quality and effectiveness of the IT Service Desk

About You

• Strong customer service skills
• Sound experience of technical support provision
• Good IT knowledge, specifically Microsoft 365, AD and management of end-user devices
• Friendly, outgoing manner
• Positive, empathetic and confident
• Personal drive, initiative and effectiveness
• Accountable for self, actions and decisions

About CHAS

We support families through the terrifying heartbreak of knowing their child may die young. With love and compassion, we offer highly personalised care in hospice, hospital and home. We make things possible so children have the freedom to be themselves, play outside, laugh, sparkle, smile, and have treasured moments of joy. We are there when needed most – in really tough days, at end of life, and after a child dies.

As an IT Services Analyst at CHAS, you will be instrumental in achieving this vision.

‘When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line’ – Family member

Are you an experienced, motivated and enthusiastic nurse; passionate about providing family centred, compassionate care? Are you keen to use your experience to support children with life limiting conditions to provide specialist palliative care our children and families?

If this sounds like you, we would love to hear from you! We currently have an opening for an experienced nurse to join our amazing team at CHAS.

The Role

As an experienced nurse you will be supported with an induction to palliative and end of life care, exploring areas such as advanced communication, symptom management, pain management and development of advanced clinical skills such as PN, PD and ventilation.

As part of a highly motivated, supportive and skilled team, you will experience the privilege of providing specialist palliative care on a 1:1 basis and respite for the whole family.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual
• Provide nursing care at end of life and bereavement support including last offices procedures, for the child, young person and their family, with support as required
• As necessary, provide care for the child, young person and their family in a variety of settings, ensuring the care plan meets the needs of the individual
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards.

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line’ – Family member

Are you an experienced, motivated and enthusiastic nurse; passionate about providing family centred, compassionate care? Are you keen to use your experience to support children with life limiting conditions to provide specialist palliative care our children and families?

If this sounds like you, we would love to hear from you! We currently have an opening for an experienced nurse to join our amazing CHAS at Home Team.

The Role

As an experienced nurse you will be supported with an induction to palliative and end of life care, exploring areas such as advanced communication, symptom management, pain management and development of advanced clinical skills such as PN, PD and ventilation.

We have a fantastic opportunity for a senior staff nurse to join our existing CHAS at Home team. The team are based in Kinross although work in the families homes providing the highest level of family centred care to support the needs of babies, children and young people with life shortening conditions and their families.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual
• Provide nursing care at end of life and bereavement support including last office procedures, for the child, young person and their family, with support as required
• As necessary, provide care for the child, young person and their family in a variety of settings, ensuring the care plan meets the needs of the individual
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards.

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘Everything about CHAS is amazing. The people make it’– Family member

Are you a passionate support worker, with experience in working with children who have complex needs? Are you keen to work with the whole family to ensure the children you care for receive high quality care? Would you like to work in an environment where laughter and finding fun in each day are important parts of your work in caring for children and families?

If this sounds like you, have you considered working with children with life limiting conditions to provide specialist palliative care and respite for the whole family? Apply today to be a part of the amazing CHAS team!

The Role

Ensuring our team are well supported and encouraged to develop is what we are passionate about. Our senior support workers are supported with a planned induction and supernumerary period where you will work alongside a buddy.

In joining our highly motivated, supportive and skilled team, we are keen to develop your skills and encourage our team to lead on areas of special interest.

Key Responsibilities include but are not limited to:

• Assists in the provision of a high standard of palliative nursing care to children and young people through implementing care programmes
• Assists in providing end of life and bereavement support including last office procedures, for children, young people and their families
• With the support of nursing staff, works as part of a Key Worker team to provide emotional and practical support to children, young people and their families, ensuring contact is maintained between visits and that the wishes of the family are delivered
• Acts as a mentor to Nursing Support Workers
• Acts as a role model and promotes effective teamwork across the service to meet the needs of children, young people and their families

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

Interested?

If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!

‘Everything about CHAS is amazing. The people make it’– Family member

Are you a passionate support worker, with experience in working with children who have complex needs? Are you keen to work with the whole family to ensure the children you care for receive high quality care? Would you like to work in an environment where laughter and finding fun in each day are important parts of your work in caring for children and families?

If this sounds like you, have you considered working with children with life limiting conditions to provide specialist palliative care and respite for the whole family? Apply today to be a part of the amazing CHAS team!

The Role

Ensuring our team are well supported and encouraged to develop is what we are passionate about. Our senior support workers are supported with a planned induction and supernumerary period where you will work alongside a buddy.

In joining our highly motivated, supportive and skilled team, we are keen to develop your skills and encourage our team to lead on areas of special interest.

Key Responsibilities include but are not limited to:

• Assists in the provision of a high standard of palliative nursing care to children and young people through implementing care programmes
• Assists in providing end of life and bereavement support including last office procedures, for children, young people and their families
• With the support of nursing staff, works as part of a Key Worker team to provide emotional and practical support to children, young people and their families, ensuring contact is maintained between visits and that the wishes of the family are delivered
• Acts as a mentor to Nursing Support Workers
• Acts as a role model and promotes effective teamwork across the service to meet the needs of children, young people and their families

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘Everything about CHAS is amazing. The people make it’– Family member

Are you a passionate support worker, with experience in working with children who have complex needs? Are you keen to work with the whole family to ensure the children you care for receive high quality care? Would you like to work in an environment where laughter and finding fun in each day are important parts of your work in caring for children and families?

If this sounds like you, have you considered working with children with life limiting conditions to provide specialist palliative care and respite for the whole family? Apply today to be a part of the amazing CHAS team!

The Role

Ensuring our team are well supported and encouraged to develop is what we are passionate about. Our senior support workers are supported with a planned induction and supernumerary period where you will work alongside a buddy.

In joining our highly motivated, supportive and skilled team, we are keen to develop your skills and encourage our team to lead on areas of special interest.

Key Responsibilities include but are not limited to:

• Assists in the provision of a high standard of palliative nursing care to children and young people through implementing care programmes
• Assists in providing end of life and bereavement support including last office procedures, for children, young people and their families
• With the support of nursing staff, works as part of a Key Worker team to provide emotional and practical support to children, young people and their families, ensuring contact is maintained between visits and that the wishes of the family are delivered
• Acts as a mentor to Nursing Support Workers
• Acts as a role model and promotes effective teamwork across the service to meet the needs of children, young people and their families

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘Everything about CHAS is amazing. The people make it’– Family member

Are you a passionate support worker, with experience in working with children who have complex needs? Are you keen to work with the whole family to ensure the children you care for receive high quality care? Would you like to work in an environment where laughter and finding fun in each day are important parts of your work in caring for children and families?

If this sounds like you, have you considered working with children with life limiting conditions to provide specialist palliative care and respite for the whole family? Apply today to be a part of the amazing CHAS team!

The Role

Ensuring our team are well supported and encouraged to develop is what we are passionate about. Our senior support workers are supported with a planned induction and supernumerary period where you will work alongside a buddy.

In joining our highly motivated, supportive and skilled team, we are keen to develop your skills and encourage our team to lead on areas of special interest.

Key Responsibilities include but are not limited to:

• Assists in the provision of a high standard of palliative nursing care to children and young people through implementing care programmes
• Assists in providing end of life and bereavement support including last office procedures, for children, young people and their families
• With the support of nursing staff, works as part of a Key Worker team to provide emotional and practical support to children, young people and their families, ensuring contact is maintained between visits and that the wishes of the family are delivered
• Acts as a mentor to Nursing Support Workers
• Acts as a role model and promotes effective teamwork across the service to meet the needs of children, young people and their families

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line’ – Family member

Are you an experienced, motivated and enthusiastic nurse; passionate about providing family centred, compassionate care? Are you keen to use your experience to support children with life limiting conditions to provide specialist palliative care our children and families?

If this sounds like you, we would love to hear from you! We currently have an opening for an experienced nurse to join our amazing team at CHAS.

The Role

As an experienced nurse you will be supported with an induction to palliative and end of life care, exploring areas such as advanced communication, symptom management, pain management and development of advanced clinical skills such as PN, PD and ventilation.

As part of a highly motivated, supportive and skilled team, you will experience the privilege of providing specialist palliative care on a 1:1 basis and respite for the whole family.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual
• Provide nursing care at end of life and bereavement support including last offices procedures, for the child, young person and their family, with support as required
• As necessary, provide care for the child, young person and their family in a variety of settings, ensuring the care plan meets the needs of the individual
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards.

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

Are you a newly qualified or about to qualify nurse? Keen to provide family centred, compassionate care? Have you considered working with children with life limiting conditions to provide specialist palliative care and respite for the whole family?

If this sounds like you, we would love to hear from you! We currently have an opening for a newly qualified nurse to join our amazing team at CHAS.

The Role

We are passionate about supporting our newly qualified nurses with an enhanced induction and supernumerary period, which encompasses Flying Start and competency based skill development.

As part of a highly motivated, supportive and skilled team, starting your career with us will enable you to consolidate and develop your skills in an environment where we really value each member of the team and strive to reach our potential.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual
• Provide nursing care at end of life and bereavement support including last office procedures, for the child, young person and their family, with support as required
• As necessary, provide care for the child, young person and their family in a variety of settings, ensuring the care plan meets the needs of the individual
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line’ – Family member

Are you an experienced, motivated and enthusiastic nurse; passionate about providing family centred, compassionate care? Are you keen to use your experience to support children with life limiting conditions to provide specialist palliative care our children and families?

If this sounds like you, we would love to hear from you! We currently have an opening for an experienced nurse to join our amazing team at CHAS.

The Role

As an experienced nurse you will be supported with an induction to palliative and end of life care, exploring areas such as advanced communication, symptom management, pain management and development of advanced clinical skills such as PN, PD and ventilation.

As part of a highly motivated, supportive and skilled team, you will experience the privilege of providing specialist palliative care on a 1:1 basis and respite for the whole family.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual
• Provide nursing care at end of life and bereavement support including last offices procedures, for the child, young person and their family, with support as required
• As necessary, provide care for the child, young person and their family in a variety of settings, ensuring the care plan meets the needs of the individual
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards.

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

‘When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line’ – Family member

Are you an experienced, motivated and enthusiastic nurse; passionate about providing family centred, compassionate care? Are you keen to use your experience to support children with life limiting conditions to provide specialist palliative care our children and families?

If this sounds like you, we would love to hear from you! We currently have an opening for an experienced nurse to join our amazing CHAS at Home Team.

The Role

As an experienced nurse you will be supported with an induction to palliative and end of life care, exploring areas such as advanced communication, symptom management, pain management and development of advanced clinical skills such as PN, PD and ventilation.

We have a fantastic opportunity for a senior staff nurse to join our existing CHAS at Home team. The team are based in Kinross although work in the families homes providing the highest level of family centred care to support the needs of babies, children and young people with life shortening conditions and their families.

Key Responsibilities include but are not limited to:

• Provide a high standard of palliative nursing care to children and young people who have life-shortening conditions, through assessment, planning, implementation and evaluation of care plans, ensuring that the care provision is adapted to meet the complex needs of the individual
• Provide nursing care at end of life and bereavement support including last office procedures, for the child, young person and their family, with support as required
• As necessary, provide care for the child, young person and their family in a
• variety of settings, ensuring the care plan meets the needs of the individual
• Collaborate and liaise with a range of professionals to meet the needs of the child, young person and their family taking opportunities to promote and raise awareness of the services provided by CHAS
• Maintain and accurately updates all written and electronic records in accordance with appropriate legislation and organisational standards.

Why CHAS?

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

Some of the benefits you can expect to receive from working with CHAS:

• The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
• 12 shifts per month in contrast to 13 shifts in NHS for full-time employees
• Salary increment scale similar to NHS
• Enhanced pay for unsocial hours and overtime
• Pay matched to closest current increment with NHS
• Generous annual leave entitlement (matched to current length of service with NHS)
• Ability to provide 1:1 nursing care in a more relaxed and homely environment
• Opportunities for further learning and development
• Access to a range of tools to support wellbeing
• The opportunity to work within a multi-disciplinary team which includes volunteers
• Meals provided for clinical staff (including coffee and cake!)
• Free on-site parking.

Please find a full list of benefits attached.

Interested?

If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!

Are you an experienced HR professional looking for an exciting opportunity to make a difference? Due to recent promotions within the HR Team we are looking for a motivated HR Adviser to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys ensuring that we keep the joy alive.

The Role

As our HR Adviser you will assist in the effective management, planning and delivery of HR support across CHAS.

You will have the opportunity to join a talented, fun and dynamic team. Contributing to the development and implementation of innovative HR strategies, policies and programs you will enhance our people experience, talent acquisition, development and retention efforts.

Key Responsibilities

• Act as a source of professional and proactive expertise to provide advice, information and practical support to line managers and staff with sensitive and confidential issues including attendance management, capability, grievance, disciplinary, appraisal, organisational change, workforce planning and job evaluation in accordance with HR policies and procedures across all CHAS sites and teams
• Ensure a consistency of approach to all HR policies and practices across CHAS and keep abreast of new developments in HR practice and legislation to ensure legal compliance and best in class HR service is delivered.
• Contribute to the delivery of a holistic wellbeing provision, including engagement events and developing new ideas on best ways to enable our people to perform at their best.
• Assist in the provision and analysis of comprehensive HR management information, analysing people data and producing relevant reports to inform decision making.
• Contribute to the delivery of the CHAS people strategy, leading on key HR initiatives and projects.
• Work in partnership with L&OD team to identify training needs and create development plans. Creating course content and delivering staff training where appropriate.
• Collaborate with various stakeholders, coaching and influencing to progress and implement initiatives that promote an inclusive and engaging culture

About you

You will be a proactive HR Adviser with an ability to collaborate with others and develop strong and effective working relationships.

You will have:

• Experience of influencing and guiding managers on a wide range of HR matters and the ability to work autonomously.
• Strong understanding of HR best practice and employment law
• Excellent interpersonal and communication skills with an ability to liaise at all levels of the organisation
• Ability to analyse and interpret HR data and make informed decisions
• High level of integrity, professionalism and drive

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you! Some of the benefits of a career at CHAS include:

• Development opportunities for your career and leadership progression, and the time to prioritise your personal development
• A supportive and collaborative work environment.
• Opportunity to make a real impact on the community by delivering best-in-class services.
• Working across different parts of Scotland with diverse stakeholders.
• Flexible and hybrid working available
• A robust induction programme to set you up for success
• The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme
• Generous annual leave entitlement
• Annual salary incremental increase
• The opportunity to work within a multi-disciplinary team which includes volunteers

At CHAS, we care for dying children and their families.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do.

People like you.

The role

The Physiotherapy team in CHAS are looking to recruit experienced physiotherapists to Clinical CHAS Band 6 Physiotherapy bank positions across our two hospices, Rachel House and Robin House. We welcome applications from across the UK and beyond, from applicants who have completed their degree in Physiotherapy and are HCPC registered. There are three dedicated and highly committed physiotherapists employed across CHAS. We passionately believe that physiotherapy has a positive impact on the lives of children and families who use our service and the staff who provide the care

You would be supported by the physiotherapy team and work with a talented and passionate clinical and family support team to make sure that every child and their family receives an outstanding experience of care, bespoke to their individual needs.

Our hospices are colourful, joyful places, where our teams spend quality time with children and families to help them make the most of the time they have together, no matter how short. You’ll build relationships and connections like no other, supporting families through some of the most difficult times of their lives, and helping them cherish the happy moments too.

The specifics

The primary purpose of the role is to provide excellent evidence based physiotherapy care to babies, children or young people with life-limiting conditions, through the assessment of their care needs and the development, implementation and evaluation of care programmes, ensuring that the care provision is adapted to meet the complex care needs of the individual

You can view the full range of benefits here chas.current-vacancies.com/Jobs/Advert/3238653

Interested?

If this sounds like you then we’d love you to apply online here. You can read more information about the role in the job description here chas.current-vacancies.com/Jobs/Advert/3238653

If you would like an informal and confidential discussion about the role and/or a tour of the hospice, please email Helen Donaldson, our physiotherapist at Rachel House on helendonaldson@chas.org.uk or on 01577 865777, or Katrina Routledge our physiotherapist at Robin House on katrinaroutledge@chas.org.uk or on 01389 722055.

Introduction

Children’s Hospices Across Scotland, or as we are better known, CHAS, is a charity on a mission. We’re determined to ensure that wherever there’s a child in Scotland with a life-shortening condition we’re on hand to support them and their family. We want to make sure that no matter how short their time together, it is filled with moments of joy.

Three children die in Scotland each week from an incurable condition. Presently, CHAS is only able to reach one of those children and their families. We are determined to change that.

We are looking for a Shop Manager to join our Dunfermline shops to help us deliver a high level of service to the public, maximise vital income and raise awareness of CHAS.

Key Responsibilities

Reporting to the Retail Development Manager you will be responsible for ensuring the efficient day to day running of the charity shops.

You will:

• Promote a service driven culture, providing excellent customer service to help maximise sales, donations and the profitability of the shops
• Be an ambassador for CHAS in the shops, bringing to life the communication of key activities, messages and the wider CHAS strategy
• Help to maintain a high standard of visual merchandising and display throughout the shops
• Initiate and promote improvement activity opportunities to grow and develop the business
• Promote the CHAS values and behaviours to motivate and engage staff & volunteers

About You

In order to effectively support CHAS and its fundraising activities, you will:

• Be enthusiastic and energetic, passionate about the values, vision and purpose of CHAS
• Deliver excellent customer service and enjoy working in retail
• Have excellent communication and inter-personal skills to build effective relationships with staff, volunteers and the general public

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Shop Manager, you will be instrumental in achieving this vision.

This is a vital role in providing support to all staff in the use of IT services across CHAS, helping to underpin our ability to support children and families across Scotland.

As part of the IT Service Desk team you’ll provide a broad range of software and hardware support to our employees across Scotland. The service desk is the single point of contact for users with issues, queries and requests related to our IT solutions and you will help ensure those issues are resolved effectively and efficiently.

Although a technical role, excellent customer service is right at the heart of it. You will ensure that all staff who contact our service desk receive the best possible experience, from a colleague who understands the impact of the issue on their role and on the daily operations of CHAS.

Key Responsibilities

• Manage the service desk portal, logging and prioritising inbound calls, emails and other requests
• Provide 1st and 2nd line technical onsite and remote support for hospices, offices and shops, particularly in the use of care and retail systems
• Use own initiative to prioritise, maintain, and monitor onsite incidents, resolving and amending same to timely resolution, escalating as appropriate
• Administer Microsoft 365 applications including desktop clients
• Install new software/hardware and assist in the maintenance of CHAS wide PCs, laptops, mobile devices and telecoms
• Liaise with 3rd party support companies regarding support, maintenance, installations of IT equipment or resolutions to outstanding issues
• Create user accounts and manage system access to ensure all staff have the necessary permissions and in line with CHAS Information Management standards
• Provide IT inductions to CHAS staff
• Take part in initiatives to improve the quality and effectiveness of the IT Service Desk

About You

• Strong customer service skills
• Sound experience of technical support provision
• Good IT knowledge, specifically Microsoft 365, AD and management of end-user devices
• Friendly, outgoing manner
• Positive, empathetic and confident
• Personal drive, initiative and effectiveness
• Accountable for self, actions and decisions

About CHAS

We support families through the terrifying heartbreak of knowing their child may die young. With love and compassion, we offer highly personalised care in hospice, hospital and home. We make things possible so children have the freedom to be themselves, play outside, laugh, sparkle, smile, and have treasured moments of joy. We are there when needed most – in really tough days, at end of life, and after a child dies.

As an IT Services Analyst at CHAS, you will be instrumental in achieving this vision.

Are you a passionate, energetic and confident relationship builder? If so, we need you to join our team to transform the provision of children’s palliative care across Scotland and keep joy alive for every child and family that needs us.

We are looking for a committed and creative individual with great communication skills to join our Corporate Partnerships Team. This is a wonderful opportunity within a highly successful and supportive team to use your networking skills and attention to detail to recruit, steward and retain corporate partners.

From employer supported volunteering and ‘charity of the year’ to more strategic partnerships, you will ensure CHAS can capitalise on our compelling case for support at all levels within the business sphere.

You will be an innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.

If you would like to discuss this post please contact Megan Stobo, Corporate Partnerships Manager, on 07880491885 or Lara MacDonald, Senior Corporate Partnerships Executive, on 07917307824.

Are you a HR professional looking for an exciting opportunity? We are looking for a motivated HR Business Partner to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys.

The Role

As our HR Business Partner you will play a crucial role in partnering with our leaders to drive strategic HR initiatives, and ensure alignment of HR practice with our people strategy.

You will have the opportunity to contribute to the development and implementation of innovative HR strategies, policies and programs that will enhance our talent acquisition, development and retention efforts.

Acting as a partner to our clinical care team, you will provide coaching, guidance and support on all HR matters, including talent management, workforce planning, performance management, organisational change, attendance, job evaluation and employee relations.

Key Responsibilities

• You will provide expertise, analysis and coaching in partnering managers across our nursing, family support and medical teams to identify, manage and evaluate workforce issues and trends and deliver HR solutions to support our people
• Act as a source of professional and proactive expertise to provide advice and information as well as practical support to Line Managers and staff. This will include sensitive and confidential issues
• Support leaders to implement workforce modernisation including new ways of working and new HR models and tools which enable organisational and cultural change
• Support the Head of HR in the prioritisation, planning, management and delivery of key HR Initiatives. Some of these initiatives will include; key projects and change programmes, facilitating employee involvement and identifying risk to support CHAS’s strategic objectives and plan
• Analyse HR data and metrics to identify areas of focus or improvement and develop strategies to enhance engagement, performance, retention and employee satisfaction.
• Collaborate with various stakeholders, coaching and influencing to progress strategies and initiatives that promote an inclusive and engaging culture
• Provide training and coaching on HR policies, procedures and HR systems.
• Oversee employee relation matters, including investigations, conflict resolution, and performance matters
• Keep up to date with industry trends and HR best practice, sharing knowledge and recommending enhancement to existing practise
• Working with the HR Team to drive continuous improvement, streamlining internal processes and harnessing innovative technologies to ensure our people receive a first-class HR service.

About you

You will be a proactive HR Business Partner with an ability to collaborate with others and develop strong and effective working relationships.

You will have:

• Experience of influencing and guiding managers on all HR related matters and have the ability to work autonomously.
• Strong understanding of HR best practice and employment law
• Proven experience of advising on a wide range of HR topics in a generalist role, with the ability to balance project work alongside daily operations.
• Excellent interpersonal and communication skills with an ability to liaise at all levels of the organisation
• Ability to analyse and interpret HR data and make informed decisions
• Strategic thinker with the ability to drive and implement change initiatives
• High level of integrity and professionalism
• Excellent IT skills, fully conversant in Microsoft Office suite. Additional expertise in Microsoft Office 365 tools is preferred.

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you! Some of the benefits of a career at CHAS include:

• Development opportunities for your career and leadership progression, and the time to prioritise your personal development
• A supportive and collaborative work environment.
• Opportunity to make a real impact on the community by delivering best-in-class services
• Working across different parts of Scotland with diverse stakeholders.
• Flexible and hybrid working available across any of our CHAS sites (Edinburgh, Glasgow, Kinross or Balloch)
• A robust induction programme to set you up for success
• The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme

Are you an experienced in facilities? We are looking for a Facilities Lead to join our dynamic team of professionals.

At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys.

The Role

Children’s Hospices Across Scotland is seeking a dedicated and experienced Facilities Lead to ensure the smooth operation of our facilities across CHAS. Collaborating closely with the Head of Estates and Facilities, you will be responsible for implementing best value procurement practices and ensuring services are well-coordinated, meeting agreed service levels, and staying within budget. As the Facilities Lead, you will play a crucial role in providing effective site management for CHAS office sites. Understanding the needs of our staff, you will create high-functioning, flexible spaces that foster creativity.

Key Responsibilities:

• Procure services and manage contracts, ensuring they meet our high standards while staying within budget.
• Oversee contractors and suppliers, maintaining quality standards in alignment with our Quality Management procedures.
• Set up and ensure ongoing maintenance of the Facilities Management System (Sentinel) specific modules including Facilities Helpdesk/Planned Preventative Maintenance Planner/ Asset Inventory/ Sub-Contractor Management
• Develop and manage the Facilities Management budget and plan for future investments.
• Coordinate and report on facilities management activities both internally and externally.
• Support site management of CHAS offices, creating high-functioning, flexible spaces that foster creativity.
• Ensure compliance with legislative and legal requirements across our property portfolio.

The Specifics

Main Tasks:

• Review service contracts to ensure quality and compliance, identifying opportunities for improvements in procurement.
• Assist in planning and executing contractor work on CHAS sites, prioritising safety and budget considerations.
• Maintain supplier and contractor risk assessments and method statements.
• Monitor and implement the annual Planned Preventative Maintenance schedule.
• Coordinate routine maintenance and compliance activities to meet regulatory requirements.

Key Decisions:

• Work autonomously, prioritising workload and recommend alternative procurement routes for better value and quality.
• Provide project support and recommendations for office property projects.
• Research, evaluate, and review sub-contractors and suppliers.
• Foster positive relationships with external suppliers and service providers.

Communication:

• Regularly communicate with the wider team, suppliers, and staff on facilities and property management.
• Employ proactive verbal and written communication, data analysis, and reporting.
• Maintain frequent communication with sub-contractors/suppliers and potential suppliers for procurement and contract management.

- Collaborate with external consultants and professional services organisations.

About you

We are seeking a highly experienced and proactive Facilities Lead with a diploma-level education or equivalent vocational training, and a minimum of 5 years of industry experience. Additionally, we value a strong track record in coordinating facilities management and property services within a multi-site environment.

Your practical knowledge of building management compliance and health & safety legislation, combined with excellent proficiency in Microsoft Office suite packages and adaptability to other software, will be invaluable in this role. As a highly organised individual with excellent analytical and problem-solving skills, you will robustly manage facilities services budgets, prioritise effectively, and efficiently plan workloads across the team, effectively handling complex issues simultaneously.

Your outstanding communication and collaboration abilities will foster a positive and flexible approach to thrive in our constantly changing environment. If you are driven by a strong work ethic and have a passion for creating impactful experiences for children and families, join our compassionate team at CHAS and make a difference to the lives of those we care for.

As a Facilities Lead, your expertise in office management will be invaluable in overseeing the daily operations of our facilities. You will work within a Facilities and Property function, handling competing demands and interruptions, all while skilfully prioritising workloads to maintain efficiency.

Your experience in multisite, remote site support delivery will be essential as you manage and support various locations across CHAS. Your knowledge of procurement practices and procedures will contribute to the cost-effective and seamless functioning of our organisation.

With a background in formulating policies and procedures, you will establish best practices that align with CHAS's mission and values. Your budget management experience in will be instrumental in ensuring optimal resource allocation and financial sustainability.

Why CHAS?

At CHAS, we care for dying children and their families. However, we also care about you. Some of the benefits of a career at CHAS include:

• A robust induction programme
• Development opportunities for your career and leadership progression, and the time to prioritise your personal development
• A supportive and collaborative work environment.
• Opportunity to make a real impact on the community by delivering best-in-class services.
• Working across different parts of Scotland with diverse stakeholders.
• Flexible and hybrid working available
• The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme

An exciting and rare opportunity has come up for a highly creative storyteller with exceptional marketing and communications skills to lead on marketing and communications strategy at CHAS.

At CHAS, we do extraordinary things for dying children and their families every day. But we can only be there for families thanks to people like you. People who care. Who strive to make a difference every day. And who find joy in what they do.

Together, we make sure that no one has to face the death of their child alone.

We’re at a very exciting period of growth for CHAS, and our marketing and communications strategy is central to CHAS’ success. As the Marketing and Communications Manager, you will lead, deliver, and evaluate a successful marketing and communications programme to grow and develop the CHAS brand, raising awareness across Scotland and increasing support for our cause.

You’ll lead your team to make a difference every day by:

Brand strategy and storytelling: You’ll develop and execute a comprehensive brand strategy that is rooted in storytelling, aiming to cultivate brand equity and raise awareness. Collaborating with teams across CHAS, you will support the development of impactful campaigns and initiatives that tell the stories of the families in our care, to engage and inspire support. Additionally, you will evolve the CHAS brand guidelines to reflect the organisation's evolution and ensure consistent brand representation. Monitoring brand performance and market trends, you will identify opportunities for growth and adapt strategies accordingly.

Communications strategy and development: Your role will involve developing and implementing the CHAS communication strategy, supporting key messages and issues. You will oversee crisis communications and work with stakeholders across the organisation to develop an annual content plan. Managing national media partnerships will be crucial for amplifying our stories and expanding our reach. Leading a team made up of marketing, design and communications professionals, you will collect and curate compelling stories that highlight the impact of our services. Furthermore, you’ll be responsible for delivering communication and campaign reporting to inform strategic decision-making.

Internal communications and relationship management: Building effective relationships with teams across CHAS, you will oversee the continued development and implementation of an effective internal communications strategy, identify internal communication opportunities and integrate storytelling into all aspects of our organisation. You’ll also make sure that the CHAS brand, tone of voice and style are fully integrated into all aspects of our organisation internally as well as externally.

Essential criteria:

• Proven experience in leading a successful marketing and communications team to deliver outstanding results
• Highly creative, with exceptional storytelling skills including the ability to convey sensitive topics effectively, in a way that inspires action
• Proven experience in developing and leading a brand strategy and the ability to develop and implement impactful campaigns
• Excellent communication skills with the ability to distil complex information for diverse audiences
• Experience in PR and media relations and content development
• Familiarity with consumer behaviour and leveraging the power of storytelling to enhance brand awareness
• Knowledge and understanding of digital marketing and media
• Budget management and reporting skills
• Strong organisational and project management abilities
• Understanding of crisis communications
• Passion for the mission and values of CHAS

We offer:

• A competitive salary and pension
• Flexible working – the freedom to work in a way that suits you best. We just ask that you one of our sites two days a week to get to know your team and colleagues across CHAS
• Learning and development opportunities
• Access to an employee wellbeing programme with free resources including counselling, advice on legal matters and debt advice

Introduction

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we would love to hear from you.

This is fantastic opportunity to be part of a team that is going from strength to strength. We need a dynamic and focused Supporter Care Coordinator who understands the importance of nurturing supporter relationships by providing exceptional stewardship. This is a vital role that supports colleagues from across the organisation and requires someone with a great can do attitude, who is organised and has excellent prioritisation skills.

Key Responsibilities

• To be the first point of contact for face to face, email or telephone supporter enquiries. Providing exemplary donor care through excellent written and oral communication to supporters, volunteers and internal and external stakeholders
• Manage all incoming mail, process donations, bank gifts and record gifts timely and accurately on our database
• Ensure each supporter is thanked for their donation, personalising their thank you as appropriate in order to nurture and maintain positive relationships
• Support donor events and fundraising activity sending any materials required to support successful fundraising
• Support a team of office volunteers, including providing training, day to day support, and ensuring the volunteers deliver a quality service and feel valued
• Work closely with a team of external volunteers to arrange cover for talks, cheque presentations and cash collection activities

About You

• You will have excellent communication skills and will enjoy working cooperatively with colleagues. You will be committed to working with and supporting a strong team of volunteers. You will demonstrate initiative and the ability to prioritise, have a high level of accuracy, act with integrity and be accountable for your actions and decisions.

You will also have:

• HNC level qualification or equivalent in Administration or related discipline
• Relevant experience in an office and/or customer services environment
• Working knowledge of Microsoft Office packages
• Access to a car and full driving licence

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. The only way we can achieve this is with the generosity of supporters and relationships with them is fundamental. Your role as Supporter Care Coordinator will be instrumental in achieving this vision.

Further Information

Further information about the role and benefits of working for CHAS can be found in the attached documents.

Our service is expanding and we have exciting opportunities for Bank Senior Nursing Support Workers at Kinross, Perthshire and at Balloch, Loch Lomond.

At CHAS, we care for dying children and their families.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do. People like you.

Benefits

• Full time colleagues work 3 x 12.5 hour shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking

Our nursing team report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have exciting opportunities for Senior Nursing Support Workers at Kinross, Perthshire and at Balloch, Loch Lomond.

At CHAS, we care for dying children and their families.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do. People like you.

Benefits

• Full time colleagues work 3 x 12.5 hour shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our nursing team report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have exciting opportunities for Staff Nurses at Kinross, Perthshire and at Balloch, Loch Lomond

Commutable from Lothian, Lanarkshire, Glasgow, Perth and Dundee

At CHAS, we care for dying children and their families.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do. People like you.

Benefits

• Full time colleagues work 3 x 12.5 hour shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

At CHAS, we are on a mission. We’re going to make sure wherever there is a child in Scotland with a life shortening condition their family know about the vital support we can provide. To do this we need to reach into every community across Scotland and this is where you come in! We are looking for a driven and ambitious individual to join the Community Fundraising team.

You will be responsible for getting out into the local communities of the West of Scotland, raising awareness and engaging your supporters in their fundraising. You will grow and develop existing relationships and support as well as creating new community fundraising activity. You will be working alongside an amazing Fundraising and Communications team covering the whole of Scotland. You will manage a fantastic group of existing CHAS volunteers and grow your volunteer networks.

Key Responsibilities

• Relationship management of existing and new community fundraising supporters and volunteers
• Create new, cost-effective, community-based fundraising activities within a specific geographic area, ensuring contacts are established and maintained
• In line with the community fundraising strategy, take the lead on a specific income stream, developing materials and fundraising activities
• Provide market-intelligence and research on the community fundraising function, enabling future planning of activities within CHAS
• Regularly present complex fundraising information to groups, including existing and potential supporters
• Delegate work to volunteers, ensuring appropriate support mechanisms are in place and that individual skills are utilised appropriately

About You

In order to successfully drive fundraising and support for CHAS in your area, you will work co-operatively with colleagues, form meaningful relationships with others, demonstrate initiative, act with integrity and be accountable for your actions and decisions. You will also have:

• Experience of growing external financial support by developing new contacts and networks
• Experience of events and/or project management and the processes involved in a delivering a successful event and/or project
• Advanced level of communication and presentation skills
• Working knowledge of Microsoft Office and related software applications
• Highly developed inter-personal skills

Further Information

Further information about the role can be found in the job description by clicking on the link in the section below:

For an informal chat about the position, please contact Laura Campbell, Community Fundraising Development Manager, on 01577 867803.

For any queries regarding the recruitment process, please contact the HR Team on 0131 444 3293 or by emailing careers@chas.org.uk.

At CHAS, we care for dying children and their families.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do. People like you.

Benefits

• Full time colleagues work 3 x 12.5 hour shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

At CHAS, we care for dying children and their families.

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do. People like you.

Benefits

• Full time colleagues work 3 x 12.5 hour shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Are you interested in utilising your leadership experience to provide specialist palliative nursing care to babies, children and young people within our CHAS at Home Service in Scotland’s national children’s hospice service?

We have a fantastic opportunity for a senior staff nurse to join our existing CHAS at Home team. The team are based in Inverness although work in the families homes providing the highest level of family centered care to support the needs of babies, children and young people with life shortening conditions and their families.

As a registered nurse with experience in paediatrics this is a great time to join our homecare team, not only because the Care Inspectorate reviewed us as an ‘Excellent’ service, but because we are currently expanding our CHAS at Home work to meet an increased need for families with a child who has a life shortening condition. We are looking for a nurse who is motivated, forward thinking and likes to have fun.

Would you like to use your nursing and leadership skills to make a real difference?

Qualified nurse with palliative care experience.

You will provide leadership support and specialist clinical expertise to the multi-disciplinary team, and will undertake a number of line management responsibilities. Providing a high standard of palliative nursing care through assessment, planning, implementation and evaluation of care, you will support families in making the most of the short time they have together. As well as managing a wide range of complex conditions, you’ll help create precious memories through play, arts and crafts and new experiences; creating an environment where children are truly able to live life to the full. You will enjoy working as part of a close-knit team and have a positive, resilient attitude.

Qualifications and Experience

A registered nurse qualification is desirable and it is essential that you have a minimum of four years’ relevant post-registration experience of working with children with complex nursing and palliative care needs as part of a multi-disciplinary team. Line management/supervisory experience is also highly desirable. A driving licence is essential.

Location

The post is based in Inverness.

Benefits of a Career at CHAS

• 35 days annual leave and progressively to 40 days after 5 years’ service. For applicants coming to CHAS from an existing NHS post, your accrued annual leave entitlement will be honoured.
• Free parking at all sites.
• Employee Referral Scheme.
• Essential Care User Allowance for certain job roles.
• Enhanced sick pay and progression to 26 weeks full pay. Twenty six and a half weeks, after 6 years.

Still have questions? For an informal chat regarding this post, please contact Laura Swift, Senior Charge Nurse for Chas at home on 01389 722055.

We’re proud that our service is expanding and we have an exciting opportunity for a Senior Nursing Support Worker with CHAS at Home, Kinross, Perthshire

Commutable from Edinburgh, Perth, Dundee, Stirling

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

3 shifts per week for full time staff

Different working patterns considered: full time, part time and flexible

Free parking

Generous holiday and sick pay

NHS pension scheme members can transfer their pensions to CHAS

Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

We’re proud that our service is expanding and we have an exciting opportunity for a Senior Nursing Support Worker at CHAS at Home, Kinross, Perthshire

Commutable from Edinburgh, Perth, Dundee, Stirling

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

3 shifts per week for full time staff

Different working patterns considered: full time, part time and flexible

Free parking

Generous holiday and sick pay

NHS pension scheme members can transfer their pensions to CHAS

Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

We’re proud that our service is expanding and we have an exciting opportunity for a Senior Nursing Support Worker at Kinross, Perthshire

Commutable from Edinburgh, Perth, Dundee, Stirling

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

3 shifts per week for full time staff

Different working patterns considered: full time, part time and flexible

Free parking

Generous holiday and sick pay

NHS pension scheme members can transfer their pensions to CHAS

Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Do you want to work in an organisation that supports people in the local communities?

Are you looking for an employer with a person-centred approach?

If the answer is yes, look no further because we have the right role for you.

Your Role:

We are looking for a highly organised and professional administrator who can help our team with the provision of essential administrative/reception support to the Nursing and Medical, Family Support, Outreach, Assurance and Support Services Teams within Robin House.

You will be a confident communicator with great attention to detail and excellent organisational, creative problem solving and prioritisation skills. You will have a positive, welcoming and can-do attitude. Maintaining confidentiality is a key attribute for this role in addition to ensuring that work is carried out efficiently, effectively and to a high standard. You must be able to cope with routine and challenging situations, using your initiative and working with discretion and diplomacy.

A good working knowledge of Microsoft applications in particular Word, Excel, Outlook and Teams is essential along with data input experience.

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

A commitment to CHAS core values, vision and purpose is essential.

What you can expect:

• All working patterns considered.
• 35 days annual leave increasing to 40 days after five years’ service.
• Competitive salaries with incremental progression.
• Continuation of NHS pension scheme for existing members.
• Lothian Pension Fund membership available.
• Occupational sick pay scheme.
• Organisational maternity, paternity, parental and adoption leave.
• Excellent learning and development opportunities.
• Employee Assistance Programme (which includes free access to counselling & financial advice).
• Employee Retail and Discount Benefits.
• Flexible working options.
• Secondment opportunities.
• Free on-site parking.

Working with CHAS is inspiring and stimulating. For more information about us and our benefits, please see below

chas.org.uk/get-involved/join-our-team/a-new-career-at-chas

If you are still not sure whether this is the right role for you, please feel free to get in touch with us for an informal chat about this post.

You can contact Grace Deighton, Administration Manager, on 01389 722055 or Kirsten Keegan Hotel Services Manager on 01577 869370.

This role is subject to a Protection of Vulnerable Groups (PVG) check.

Catering Assistant (Part time)

Location: Robin House, Balloch or Rachel House, Kinross

Location: Rachel House, Kinross

Contract: Permanent, Part-time, 7 hours per week on Saturdays between 8am and 6pm (£10.90 per hour) + 6% shift allowance

OR

Permanent, Part-time, 30 hours per week, Monday to Friday between 8am and 6pm (£10.90 per hour)

Location: Robin House, Balloch

Contract: Permanent, Part-time, 14 hours per week on Saturdays and Sundays between 8am and 6pm (£10.90 per hour) + 6% shift allowance

OR

Permanent, Part-time, 30 hours per week, Monday to Friday between 8am and 6pm (£10.90 per hour) - job share would be considered

Do you have a passion for catering? Do you want to work in an organisation that supports people in the local communities? Are you looking for an employer with a person-centred approach? If the answer is yes, look no further because we have the right role for you!

Your role

Our catering team take enormous pride in providing a high standard of catering within the hospice. We are looking to recruit a Catering Assistant to work alongside our team to ensure we meet the needs of the families, children and young people that we cater for.

We are looking for someone who is a motivated team player, is interested in and takes pride in ensuring that a high standard of kitchen cleanliness, food preparation and good customer service is maintained. Duties will include the preparation of food, basic cooking, food service, kitchen hygiene. You will also play a key role in ensuring that the kitchen and service areas are clean and tidy.

Holding an Elementary Certificate in Food Hygiene would be desirable but not essential as training will be given.

About us

When you join CHAS, you join an organisation that aims to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying. We offer families our care and support to empower them to make the most of the short time they have together.

As an employer, we believe that everyone has their part to play in keeping the joy alive for the children and families we support and this is why people are at the heart of what we do. We also work hard to ensure that CHAS is one of the best places to work. That’s why we create a working environment which lets our employees thrive through positive and fulfilling experiences.

What you can expect:

• All working patterns will be considered.
• 35 days annual leave increasing to 40 days after five years’ service.
• Continuation of NHS pension scheme for existing members.
• Lothian Pension Fund membership available.
• Occupational sick pay scheme.
• Organisational maternity, paternity, parental and adoption leave.
• Excellent learning and development opportunities.
• Employee Assistance Programme (which includes free access to counselling & financial advice).
• Employee Retail and Discount Benefits.
• Flexible working options.
• Secondment opportunities.
• Free on-site parking.

Working with CHAS is inspiring and stimulating. For more information about us and our benefits, please see below

chas.org.uk/get-involved/join-our-team/a-new-career-at-chas

If you are still not sure whether this is the right role for you, please feel free to get in touch with us for an informal chat about this post. You can contact David Ross, Catering Team Lead 01577 869368 or Kirsten Keegan, Hotel Services Manager on 01577 869370.

For any queries regarding the recruitment process, please contact our HR Team on 0131 444 3293 or by emailing careers@chas.org.uk

This role is subject to a Protection of Vulnerable Groups (PVG) check.

Do you want to work in an organisation that supports people in the local communities? Are you looking for an employer with a person-centred approach? If the answer is yes, look no further because we have the right role for you!

Key duties include:

• Helping to ensure a safe, welcoming, and clean environment for families, visitors, staff, and volunteers

• Preparing our children and parents bedrooms for their stay with us

• Laundry

About You

• You will be kind, reliable, and friendly with good communication skills.

• Previous housekeeping or cleaning experience within a healthcare or commercial environment would beneficial but not essential as full training will be given.

• A good understanding of Health and Safety and Infection Control Practices is beneficial but not essential as full training with be given.

• Looking to work somewhere that genuinely makes a difference

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together.

As a Housekeeper you will play an important part in achieving this vision

Do you want to work in an organisation that supports people in the local communities? Are you looking for an employer with a person-centred approach? If the answer is yes, look no further because we have the right role for you!

Key duties include:

• Helping to ensure a safe, welcoming, and clean environment for families, visitors, staff, and volunteers
• Preparing our children and parents bedrooms for their stay with us
• Laundry

About You

• You will be kind, reliable, and friendly with good communication skills.

• Previous housekeeping or cleaning experience within a healthcare or commercial environment would beneficial but not essential as full training will be given.

• A good understanding of Health and Safety and Infection Control Practices is beneficial but not essential as full training with be given.

• Looking to work somewhere that genuinely makes a difference

What you can expect

• All working patterns will be considered.

• 35 days annual leave increasing to 40 days after five years’ service.

• Competitive salaries with incremental progression.

• Continuation of NHS pension scheme for existing members.

• Lothian Pension Fund membership available.

• Occupational sick pay scheme.

• Organisational maternity, paternity, parental and adoption leave.

• Excellent learning and development opportunities.

• Employee Assistance Programme (which includes free access to counselling & financial advice).

• Employee Retail and Discount Benefits.

• Flexible working options.

• Secondment opportunities.

• Free on-site parking.

Would you like to become one of our people focussed colleagues by joining a team who make a huge difference to the children & families within our care?

We a seeking a people focussed all-trades maintenance assistant to support our Lead Maintenance Engineer in maintaining our building and outdoor spaces at our Rachel House Hospice set in beautiful grounds in Kinross, Perthshire & Kinross.

We have purpose designed health care buildings, play areas, areas for peaceful reflection, woodland trails and interactive spaces for children and families to enjoy the therapeutic nature of the outdoor spaces that we have to offer.

Key Responsibilities

Whilst maintaining the indoor environments in perfect order i.e. sensory rooms, therapy pools, bedrooms and kitchens, our maintenance assistant will enjoy working alongside and supporting colleagues such as gardeners and volunteers who tend to our outdoor spaces.

Given the nature of our healthcare environment the work will be varied and interesting with no two days the same however, duties will mostly consist of:

• All trades maintenance and contractor escorting duties

• Equipment/machinery maintenance

• Statutory maintenance checks e.g. therapy pool sampling and testing

• Outdoor space maintenance

About You

The successful candidate will have:

• Experience in supporting a variety of work repairs and tasks within a buildings operations/maintenance and outdoors spaces environment.

• The ability to work on your own initiative and have good communication skills.

• A flexible approach to working including occasional out of hours working and participation in out of hours emergency stand-by service

• Demonstrate experience and a genuine willingness to work alongside/supervise colleagues and volunteers to deliver great Estates & Facilities services for children and families.

• Knowledge of working within a healthcare environment is desirable. You may also undertake associated works across in other trade skills by multi skilling.

• Modern Apprenticeship qualification, in a relevant discipline, at SVQ Level 3 or above, or equivalent experience

• IOSH Working Safely in the Workplace

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Maintenance Assistant, you will be instrumental in achieving this vision.

Rachel House, Kinross - 35hrs per week

Robin House, Balloch - 30 hours per week

Introduction

Do you believe in the power of play? Are you passionate about creating a variety of exciting play experiences for babies, children and young people and their families? Are you a person with the ability to engage and motivate people?

If so, an exciting opportunity has arisen within our organisation for Play Assistants. We are looking for dynamic and energetic people to join our Activities Teams, in both Robin and Rachel House. The candidates will be offered the chance to work with babies, children and young people and their families.

Key Responsibilities

As a Play Assistant, you will be part of a small team that will design and deliver a variety of play experiences and activities for children of all ages and abilities. You will be working in collaboration with other team members, services and agencies ensuring that life enhancing activities will enrich the leisure, play and educational needs for all the babies, children, young people and their families.

About You

You will have excellent communication skills and a friendly approachable manner. You should ideally have relevant post-qualification experience of working with children or young people with complex care needs and a variety of play experience. You should be confident in working autonomously and as part of a multi-disciplinary team.

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Play Assistant, you will be instrumental in achieving this vision.

Benefits of a Career at CHAS

• 35 days annual leave and progressively to 40 days after 5 years’ service. For applicants coming to CHAS from an existing NHS post, your accrued annual leave entitlement will be honoured.

• Free parking at all sites.

• Employee Referral Scheme.

• Essential Car User Allowance for certain job roles.

• Enhanced sick pay and progression to 26 weeks full pay. Twenty six and a half weeks, after 6 years.

Are you interested in utilising your nursing skills to provide specialist palliative nursing care to babies, children and young people within our CHAS at Home Service in Scotland’s national children’s hospice service?

We have a fantastic opportunity for a staff nurse to join our existing CHAS at Home team. The team are based in Aberdeen although work in the families homes providing the highest level of family centered care to support the needs of babies, children and young people with life shortening conditions and their families.

As a registered nurse with experience in paediatrics this is a great time to join our homecare team, not only because the Care Inspectorate reviewed us as an ‘Excellent’ service, but because we are currently expanding our CHAS at Home work to meet an increased need for families with a child who has a life shortening condition. We are looking for a nurse who is motivated, forward thinking and likes to have fun.

As a Staff Nurse within CHAS you will bring valuable experience to the team and be involved in providing specialist palliative care, end of life care for children and respite for the whole family. You will support families in making the most of the short time they have together. As well as managing a wide range of complex conditions, you’ll help create precious memories through play, arts and crafts and new experiences. You will have the opportunity to use your current knowledge and develop new skills by working alongside a highly motivated and skilled team, becoming part of an organisation where everyone is passionate about the work they do.

Role Responsibilities

• Provide specialist, person-centred palliative nursing care to children and young people

• Adapt care plans to meet complex needs of each individual.

• Provide nursing care at end of life and bereavement support.

• Provide emotional and practical support to the child and their family, ensuring contact is maintained between visits and that the wishes of the family are delivered.

• Mentor the Nursing Support Worker Team, students and nursing support volunteers.

• Participate in quality assurance and practice development activities with the view of achieving the organisational goals and objectives in the CHAS Strategic Plan.

Location

The post is based in Aberdeen.

Benefits of a Career at CHAS

• 35 days annual leave and progressively to 40 days after 5 years’ service. For applicants coming to CHAS from an existing NHS post, your accrued annual leave entitlement will be honoured.
• Free parking at all sites.
• Employee Referral Scheme.
• Essential Car User Allowance for certain job roles.
• Enhanced sick pay and progression to 26 weeks full pay. Twenty six and a half weeks, after 6 years.

Still have questions? For an informal chat regarding this post, please contact Michelle Henvey, Senior Charge Nurse for Chas at Home on 01577 866068.

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we would love to hear from you.

This is fantastic opportunity to be part of a team that is going from strength to strength. We need a dynamic and focused Supporter Care Coordinator who understands the importance of nurturing supporter relationships by providing exceptional stewardship. This is a vital role that supports colleagues from across the organisation and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills.

Key Responsibilities

• To be the first point of contact for face to face, email or telephone supporter enquiries. Providing exemplary donor care through excellent written and oral communication to supporters, volunteers and internal and external stakeholders
• Manage all incoming mail, process donations, bank gifts and record gifts timely and accurately on our database
• Ensure each supporter is thanked for their donation, personalising their thank you as appropriate in order to nurture and maintain positive relationships
• Support donor events and fundraising activity sending any materials required to support successful fundraising
• Support a team of office volunteers, including providing training, day to day support, and ensuring the volunteers deliver a quality service and feel valued
• Work closely with a team of external volunteers to arrange cover for talks, cheque presentations and cash collection activities

About You

You will have excellent communication skills and will enjoy working cooperatively with colleagues. You will be committed to working with and supporting a strong team of volunteers. You will demonstrate initiative and the ability to prioritise, have a high level of accuracy, act with integrity and be accountable for your actions and decisions.

You will also have:

• HNC level qualification or equivalent in Administration or related discipline
• Relevant experience in an office and/or customer services environment
• Working knowledge of Microsoft Office packages
• Access to a car and full driving licence

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. The only way we can achieve this is with the generosity of supporters and relationships with them is fundamental. Your role as Supporter Care Coordinator will be instrumental in achieving this vision.

The post of fundraising campaigns co-ordinator is vital for the day to day implementation and ultimately the success of CHAS’ fundraising campaigns.

You will have experience in direct marketing including digital media, social media and be an excellent communicator. You’ll have a proven track record playing a key role in the delivery of multi-channel campaigns and be able to demonstrate your direct impact on the success of these campaigns. Most importantly, you’ll be creative, willing to learn, curious, and the phrase “that’s the way we’ve always done it” doesn’t feature in your vocabulary.

Working primarily with the fundraising campaigns manager but supporting the entire fundraising directorate, the focus on this post will be to support fundraising campaign strategies that maximise the lifetime value of our supporters.

At CHAS, staff and volunteers work together as one team, focused on the common goal of ensuring that no family should face the death of their child alone.

Key Responsibilities

• Support in the development, execution and reporting of CHAS’ year-round fundraising and supporter retention campaigns
• Day-to-day delivery and ongoing reporting and test and learn of always-on digital lead generation campaigns, working alongside the digital manager and the social media officer
• Development and delivery of internal campaigns to support fundraising campaign activity
• Support in the account management and training of partners such as Local Hospice Lottery, Face to Face fundraisers and third party fundraising platforms.
• Build strong internal and external relationships, encouraging collaborative working and cross-functional learning.
• Ongoing campaign email and social optimisation and test and learn, ensuring continual incremental increases in engagement and income from these
• Ongoing monitoring and reporting of campaign performance using Google Analytics, Data Studio Dashboard and Raisers Edge NXT / Online Express
• Support with tracking and reporting of income and expenditure of campaigns
• Excellent project management skills, with the ability to plan and deliver projects to a high standard
• Administration and processes

About You

This role will be a fast-paced, exciting role for someone who enjoys a challenge. No two days are the same and the joy of launching a campaign which engages and inspires people to donate (often for the first time) to help dying children and their families is immeasurable. Ongoing training and learning will be part of the role but we are looking for the ideal candidate to have strong experience in working on campaigns and digital marketing, so they can hit the ground running:

• Excellent level of communication and presentation skills, being able to tell the story of CHAS in an engaging and inspiring way
• Creativity and a sense of fun in their approach to their work
• Ability to use initiative and ‘think outside the box’ to help develop and deliver new income and donor development opportunities
• Meticulous approach to planning and excellent attention to detail
• Ability to collaborate and engage with internal and external stakeholders in a way which encourages them to participate in CHAS campaigns and communications
• A willingness to learn and to embrace innovative channels and ways of working
• Knowledge and understanding of the marketing mix and demonstrable experience of working on income generation campaigns
• Experience with Google Analytics, Data Studio Dashboard and / or other data visualisation tools
• Experience with email automation using platforms such as Raisers Edge NXT and email marketing software.

About CHAS

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As Maintenance Assistant at Rachel House in Kinross you will have an important part to play in achieving this vision.

About this Role

You will work within the culture, ethos and philosophy of CHAS, to provide a comprehensive building, grounds and equipment maintenance service for Rachel House and to help to maintain a safe, pleasant and tidy environment for the children or young people with life-threatening or life-limiting conditions, their families, staff, volunteers and visitors.

Grounds and Hospice Maintenance responsibilities will include the undertaking of minor works projects directed by the Maintenance Team leader, regular inspections of the building and minor DIY tasks. Maintaining all roads and pathways within the grounds of Rachel House is a key part of the role.

Equipment Maintenance responsibilities will include working in accordance with the manufacturer’s guidelines to maintain technical and non-technical equipment within the hospice and undertaking necessary repairs as required. You will be responsible for carrying out regular testing including, but not exclusively, Legionella, portable appliances and water quality. You will also undertake regular inspections for Health & Safety, and Fire Safety.

This role will provide support to volunteers and supervision of on-site contractors.

About You

We are looking for a friendly, outgoing person with a positive ‘can do’ attitude. You will enjoy working as part of a team and be effective at communicating with a variety of stakeholders. You will have a Modern Apprenticeship qualification in a relevant discipline at SVQ Level 3 or above, or equivalent experience. You will have experience working in a public focused environment providing multi-skilled, building maintenance, with a specific requirement to provide mechanical, electrical, plumbing, carpentry and painting and decorating support. You will have obtained IOSH Working Safely in the Workplace qualification.

We’re proud that our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Kinross, Perthshire. Commutable from Edinburgh, Perth, Dundee, Stirling.

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• Flexible and friendly
• Free parking
• Stunning working environment

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team.

We’re proud that our service is expanding and we have an exciting opportunity for Staff Nurses at Kinross, Perthshire

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• 3 shifts per week for full time staff
• Different working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Creating a positive experience for all our volunteers is important to us at CHAS and with our ambition to reach more families across Scotland, we are passionate about inspiring more people to join our growing volunteer movement.

To help us grow and diversify our volunteering programme, we are recruiting a Volunteering Development Manager to lead the development of volunteering strategy within Robin House in Balloch and with the CHAS Outreach Teams. As a senior member of the Volunteering team, you will champion a quality volunteer experience and lead innovation by inspiring, educating and motivating staff in all aspects of volunteering development.

As the Volunteering Development Manager, you will work closely with teams in Robin House and Outreach to deliver the very best volunteer offer and experience, introducing new ideas and approaches to volunteering to ensure our volunteers continue to play a major role in the success of CHAS reaching more families across Scotland.

You will partner staff to manage volunteers effectively, promoting the volunteer voice and the delivery of a positive volunteer experience. Working with senior leaders, you will support them to involve volunteers in their teams in order to provide CHAS services for children and families.

You will have experience of developing a positive culture of volunteer involvement, innovation, and continuous improvement as well as experience of shaping volunteering within third or public sector organisations. You can also comfortably demonstrate experience of working across teams and have the ability to forge productive collaborative relationships.

This role will be based at Robin House with the opportunity to work from other CHAS sites or from home as needed.

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Volunteering Development Manager, you will be instrumental in achieving this vision.

We are seeking a creative, enthusiastic and practical individual to join our small team to deliver community gardening. A person with a keen interest in therapeutic gardening who likes to collaborate and work with other teams to deliver a special wellbeing environment for children, families and visitors to the Hospice.

Key Responsibilities

• Work collaboratively with line manager, Head of service, Robin Hospice gardeners, and key stakeholders (Volunteering and Activities Teams, children and parents, children's/clinical service staff) to deliver a shared vision and programme of works for the development of the garden space.
• Work closely with the Activities Team to provide gardening activity opportunities.
• Ensure garden and outdoor areas are looking their best throughout the seasons
• Plan a programme of annual gardening and outdoor work
• Help recruit/ supervise a volunteer group of gardeners to maintain the garden and outdoor areas
• Identify, devise and delegate tasks suitable for volunteers, corporate volunteer groups to undertake in garden (Employee Supported Volunteers) relative to their needs and experience.

About You

Our gardener must:

• Be caring
• Have a passion and enthusiasm for working outdoors and education and an ability to share it with others
• Take pride in their work and be willing to work with others to ensure jobs are completed to the highest of standards.
• Have a person-centred approach, strong organisational and interpersonal skills to develop and maintain the garden, with volunteer help.

Essential qualifications, skills and experience

• Qualification in horticulture or agriculture to SVQ Level 3 at SCQF Level 6 equivalent
• PA/PA6A National Certificate in herbicide, insecticide and spraying or equivalent
• Basic engineering and building maintenance skills
• Experience in gardening and grounds maintenance
• Experience in the use of technical and non-technical horticultural equipment and machinery

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Gardener, you will be instrumental in achieving this vision.

Are you a passionate, energetic and confident relationship builder? Do you have a commitment to detailed research and planning, but an ability to innovate? Then we need you to join our expanding team to transform the provision of children’s palliative care across Scotland and keep joy alive for every child and family that needs us.

We are looking for a committed and creative individual with great communication skills both written and oral to join our expanding Trusts and Foundations Team. This is a wonderful opportunity within a dynamic and supportive environment to use your research, planning and writing skills to make detailed proposals to Trusts and Foundations in Scotland and beyond. Ensuring CHAS can capitalise on our compelling case for support by identifying both capital and revenue projects suitable for funding. From small items of equipment to large capital projects and staff salary projects you will be part of a team with ambitious financial targets.

You will be an innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.

Role responsibilities

• Identifies appropriate trust and corporate foundations suitable for CHAS to approach for funding
• Prepares written funding applications for funders
• Provides specialist support on all aspects of trust fundraising to the Trusts and Foundations Fundraising Manager
• Provides market-intelligence and research on Trusts, foundations and grant-making organisations.
• Collates information regarding project outcomes in order to report on these to funders when required.
• Sends timely and appropriate proposals and reports to trusts and foundations using either agreed templates or written formal methods to a schedule agreed with the Trust Fundraising Manager
• Establishes contact and develops relationships with staff and/or trustees of trusts and maintains these, maximising the opportunities for income generation

About You

• Acts as an engaging and inspiring ambassador for CHAS and displays positive behaviours
• Self-motivated with proven ability to engage and motivate others
• Professional and proactive attitude with a real pride in quality of work
• Forms meaningful relationships with others
• Accountable for own actions and decisions
• Commitment to ongoing learning and development
• Commitment to CHAS core values, vision and purpose
• Commitment to working with/supporting volunteers
• Views change as a natural, positive and continuing process

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Trust Fundraiser, you will be instrumental in achieving this vision and shaping the future of CHAS.

Children’s Hospices Across Scotland, better known as CHAS, is Scotland’s national children’s hospice service which cares for children with life shortening conditions and their families. We operate across the country through our two hospices as well as in hospitals and our home care service in the community.

Three children die every week in Scotland from an incurable condition. At the moment, CHAS can only reach one in three of these families but we are determined to reach them all. We must be there for every family that needs us to help families to celebrate the lives of their children whilst they are together and to honour their memory after they have died.

Do you want to be part of this amazing ambition and help us reach every family in Scotland that needs us?

We are looking for a highly organised, efficient and professional administrator to fill the role of Executive Support Coordinator, providing essential administrative, executive and corporate support to the Chief Operating Officer (COO). You will be a confident communicator with great attention to detail and excellent organisational, creative problem solving and prioritisation skills. You will have a positive, welcoming and can-do attitude. Maintaining confidentiality is a key attribute for this role in addition to ensuring that work is carried out efficiently, effectively and to a high standard. You must be able to cope with routine and challenging situations, using your initiative and working with discretion and diplomacy.

The Chief Operating Officer has an exceptionally busy, varied and extensive workload, leading the Finance, Information Governance and Facilities functions. As Executive Support Coordinator, you will provide excellent proactive, adaptable and professional support to the COO maximising their capacity and time to ensure that key deadlines, project deliverables and business objectives are achieved.

The ideal candidate will have experience working in a similar role and should be able to operate flexibly and professionally in a fast paced environment. You will be expected to use your own initiative and judgement, showing confidence and discretion and be able to prioritise others’ time and workload in order to manage the extensive demands associated with daily diary commitments. You will be experienced and effective in assessing priorities taking cognisance of any research and preparatory work that may be required in order to facilitate meetings and appointments, liaising with relevant team members where necessary to ensure the COO is fully prepared for meetings.

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

A commitment to CHAS core values, vision and purpose is essential.

For an informal discussion about this post, please contact

gillianphillips@chas.org.uk

This role is subject to a Basic Disclosure check.

CHAS has recently been selected as the only Scottish organisation to receive a generous grant from The British Gas Energy Trust to support families across Scotland during the current cost of living crisis. We have been awarded grant funding until March 2024 and from this award we are looking to recruit two Energy Advisors to offer support to the families of babies, children and young people with life limiting conditions who are referred to CHAS services.

The recruitment to these new Energy Advisor posts will further enhance the support on offer to families known to CHAS at what is an extremely difficult time for families across Scotland. The post holders will work alongside the existing Family Support Teams in both Robin and Rachel House. They will provide one-to-one intensive support for families to proactively offer advice on energy efficiency, tariffs and saving money for all families who use CHAS services, as well as reactive support in emergency situations maximising money available to families in crisis situations.

CHAS Energy Advisor will receive:

• Option to opt into generous pension scheme
• Generous annual leave entitlement
• Excellent learning and development opportunities
• Regular facilitated supervision sessions
• Employee assistance programme

The CHAS service:

• Two children’s hospices, Robin House, Balloch and Rachel House, Kinross.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals

The job:

• Inform the development of a new energy advice support service as part of CHAS’ overall family support service.
• Work as part of a team to provide one to one service to families from a wide range of backgrounds to help maximise energy efficiency and household incomes.
• Help families understand energy bills, energy tariffs, energy metering, energy usage and practical ways to reduce energy usage with energy saving tips.
• Understand the criteria of all available energy grants and energy schemes and assist families in making appropriate applications
• Maintain up-to-date, working knowledge of sustainable energy matters and affordable warmth.
• Establish relationships with partner agencies to expand CHAS’ impact and reach.

The post holder will hold a City and Guild qualification in Energy Awareness or relevant/equivalent qualification and have experience of working within the energy advice sector. They will work closely with the Family Support Team leaders to ensure that families receive an individualised, high standard of support.

If you wish to have an informal conversation, please contact Nicky Bridges, Associate Director for Outreach (01389 722063 nickybridges@chas.org.uk), or Jen Carson, Family Support Team Leader (01389 722055 jennifercarson@chas.org.uk)

Are you a passionate, energetic and confident relationship builder? Then we need you to join our expanding team to transform the provision of children’s palliative care across Scotland and keep joy alive for every child and family that needs us.

We are looking for a committed and creative individual with great communication skills to join our expanding Corporate Partnerships Team. This is a wonderful opportunity within a dynamic and supportive team to use your networking skills and attention to detail to recruit, steward and retain corporate partners. Ensuring CHAS can capitalise on our compelling case for support at all levels within the business sphere. From employer supported volunteering to ‘charity of the year’ partnerships and beyond.

You will be an innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.

Key Responsibilities

• Attract and retain corporate partners through effective relationship management
• Support the Corporate Partnerships Team in maximising new business opportunities through established initiatives such as events and campaigns whilst supporting the development of the new business pipeline
• Identify key partnership prospects.
• Make impactful, tailored and timely approaches to identified prospects through pitch process
• Maintain existing supporter relationships through the Corporate Fundraising journey, ensuring all possible opportunities for revenue generation are utilised
• Day to day management of corporate volunteering requests and development of Employer Supported Volunteering (ESV) within CHAS in line with Corporate. Partnerships Strategy
• Works closely with others across the organisation to ensure opportunities for corporate partnerships are identified and developed at the appropriate level within the Corporate Partnerships Team

About You

• Acts as an engaging and inspiring ambassador for CHAS and displays positive behaviours
• Self-motivated with proven ability to engage and motivate others
• Professional and proactive attitude with a real pride in quality of work
• Forms meaningful relationships with others
• Accountable for own actions and decisions
• Commitment to ongoing learning and development
• Commitment to CHAS core values, vision and purpose
• Commitment to working with/supporting volunteers
• Views change as a natural, positive and continuing process

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Corporate Partnerships Executive, you will be instrumental in achieving this vision.

Creating a positive experience for all our volunteers is important to us at CHAS and with our ambition to reach more families across Scotland, we are passionate about inspiring more people to join our growing volunteer movement.

To help us grow and diversify our volunteering programme, we are recruiting a Volunteering Development Manager to lead the development of volunteering strategy within Rachel House in Kinross and with the CHAS Outreach Teams. As a senior member of the Volunteering team, you will champion a quality volunteer experience and lead innovation by inspiring, educating and motivating staff in all aspects of volunteering development.

As the Volunteering Development Manager, you will work closely with teams in Rachel House and Outreach to deliver the very best volunteer offer and experience, introducing new ideas and approaches to volunteering to ensure our volunteers continue to play a major role in the success of CHAS reaching more families across Scotland.

You will partner staff to manage volunteers effectively, promoting the volunteer voice and the delivery of a positive volunteer experience. Working with senior leaders, you will support them to involve volunteers in their teams in order to provide CHAS services for children and families.

You will have experience of developing a positive culture of volunteer involvement, innovation, and continuous improvement as well as experience of shaping volunteering within third or public sector organisations. You can also comfortably demonstrate experience of working across teams and have the ability to forge productive collaborative relationships.

This role will be based at Rachel House with the opportunity to work from other CHAS sites or remotely as needed.

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Volunteering Development Manager, you will be instrumental in achieving this vision.

Are you an experienced bereavement co-ordinator with a passion for ensuring families receive the best possible bereavement care? Do you have experience of leading a team of staff and volunteers?

We are looking for an enthusiastic and highly skilled practitioner who has significant experience of leading and delivering bereavement support interventions, working with volunteers and with external partners. This is a unique opportunity for an experienced bereavement co-ordinator to take their development to the next level – leading on the development and delivery of a new bereavement team, transforming the delivery of bereavement care to families across Scotland.

You will be an innovative and tenacious individual with a real team-working ethic who identifies with CHAS’s core values, vision and purpose.

Benefits

• Continuation of NHS pension scheme if you are an existing member
• Generous annual leave entitlement
• Superb training, clinical and professional development
• Regular externally facilitated supervision sessions
• Employee assistance programme
• Opportunity to join Lothian Pension fund

The CHAS service:

• Two children’s hospices, Rachel House, Kinross and Robin House, Balloch.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals.

The job:

To co-ordinate the operational and strategic delivery of the CHAS bereavement service. The post holder will also develop a counselling and emotional support service for families, ensuring that all counselling services are delivered in line with the BACP code of ethical and professional conduct. This will be done through;

• Counselling
• Service Development
• Staff Leadership and Management
• Volunteer Engagement

Do you have experience of supporting bereaved children and adults? Do you have the ability to engage and work alongside families, volunteers and other professionals?

We are looking for a dynamic and enthusiastic person who has previous experience of delivering bereavement support to children, young people, adults and families to join our new bereavement team.

This is a unique opportunity for an experienced bereavement worker to take their development to the next level - supporting our bereavement co-ordinator to develop and deliver our bereavement service to meet the individual needs of family members across Scotland.

You will be an innovative and tenacious individual with a real team-working ethic who identifies with CHAS’s core values, vision and purpose.

Benefits

• Continuation of NHS pension scheme if you are an existing member
• Generous annual leave entitlement
• Superb training, clinical and professional development
• Regular externally facilitated supervision sessions
• Employee assistance programme
• Opportunity to join Lothian Pension fund

The CHAS service:

• Two children’s hospices, Rachel House, Kinross and Robin House, Balloch.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals.

The job:

To work alongside colleagues in the bereavement team and family support team to deliver a range of evidence based, high quality supportive interventions, and bereavement programmes, to meet the individual needs of family members, through:

• Service delivery
• Service Development
• Leadership
• Volunteer Engagement

Children’s Hospices Across Scotland, or as we are better known, CHAS, is a charity on a mission. We’re determined to ensure that wherever there’s a child in Scotland with a life-shortening condition we’re on hand to support them and their family. We want to make sure that no matter how short their time together, it is filled with moments of joy.

Three children die in Scotland each week from an incurable condition. Presently, CHAS is only able to reach one of those children and their families. We are determined to change that.

We are looking for a Shop Assistant Manager to join our Dunfermline shops to help us deliver a high level of service to the public, maximise vital income and raise awareness of CHAS.

Key Responsibilities

Reporting to the Shop Manager you will be responsible for ensuring the efficient day to day running of the charity shops.

You will:

• Promote a service driven culture, providing excellent customer service to help maximise sales, donations and the profitability of the shops
• Assume full responsibility for the day to day running of the shops in the absence of the Shop Manager
• Be an ambassador for CHAS in the shops, bringing to life the communication of key activities, messages and the wider CHAS strategy
• Help to maintain a high standard of visual merchandising and display throughout the shops
• Initiate and promote improvement activity opportunities to grow and develop the business
• Promote the CHAS values and behaviours to motivate and engage staff & volunteers

About You

In order to effectively support CHAS and its fundraising activities, you will:

• Be enthusiastic and energetic, passionate about the values, vision and purpose of CHAS
• Deliver excellent customer service and enjoy working in retail
• Have excellent communication and inter-personal skills to build effective relationships with staff, volunteers and the general public

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Shop Assistant Manager, you will be instrumental in achieving this vision.

Children’s Hospices Across Scotland, or as we are better known, CHAS, is a charity on a mission. We’re determined to ensure that wherever there’s a child in Scotland with a life-shortening condition we’re on hand to support them and their family. We want to make sure that no matter how short their time together, it is filled with moments of joy.

Three children die in Scotland each week from an incurable condition. Presently, CHAS is only able to reach one of those children and their families. We are determined to change that.

We are looking for a Shop Assistant Manager to join our Dunfermline shops to help us deliver a high level of service to the public, maximise vital income and raise awareness of CHAS.

Key Responsibilities

Reporting to the Shop Manager you will be responsible for ensuring the efficient day to day running of the charity shops.

You will:

• Promote a service driven culture, providing excellent customer service to help maximise sales, donations and the profitability of the shops
• Assume full responsibility for the day to day running of the shops in the absence of the Shop Manager
• Be an ambassador for CHAS in the shops, bringing to life the communication of key activities, messages and the wider CHAS strategy
• Help to maintain a high standard of visual merchandising and display throughout the shops
• Initiate and promote improvement activity opportunities to grow and develop the business
• Promote the CHAS values and behaviours to motivate and engage staff & volunteers

About You

In order to effectively support CHAS and its fundraising activities, you will:

• Be enthusiastic and energetic, passionate about the values, vision and purpose of CHAS
• Deliver excellent customer service and enjoy working in retail
• Have excellent communication and inter-personal skills to build effective relationships with staff, volunteers and the general public

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Shop Assistant Manager, you will be instrumental in achieving this vision.

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent.

Benefits

• Full time colleagues work 3 shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Balloch, Loch Lomond

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• Flexible and friendly
• Free parking
• Stunning working environment

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team.

Our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Balloch, Loch Lomond

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Kinross, Perthshire

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• Flexible and friendly
• Free parking
• Stunning working environment

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team.

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• Flexible and friendly
• Free parking
• Stunning working environment

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Kinross, Perthshire

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Kinross, Perthshire

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• Flexible and friendly
• Free parking
• Stunning working environment

Our children’s palliative care team report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

Our service is expanding and we have an exciting opportunity for Bank Staff Nurses at Kinross, Perthshire

“When Louise took my hand, I knew I would never be alone. The care my son received and the support we had as a family at the toughest time imaginable in our lives was truly a life-line", CHAS parent

Benefits

• Full time colleagues work 3 shifts per week
• All working patterns considered: full time, part time and flexible
• Free parking
• Generous holiday and sick pay
• NHS pension scheme members can transfer their pensions to CHAS
• Lothian Pension Fund membership available

Our children’s palliative care nurses report great satisfaction in being able to provide high quality nursing care in a supportive team with exciting career development opportunities.

CHAS has recently been selected as the only Scottish organisation to receive a generous grant from The British Gas Energy Trust to support families across Scotland during the current cost of living crisis. We have been awarded grant funding and from this award we are aiming to provide a fixed term project offering Energy Advice and Support to the families of babies, children and young people with life limiting conditions who are referred to CHAS services.

In support of this project we are looking for a highly organised and professional administrator who can help the Energy team with the provision of essential administrative support on a fixed term contract until March 2024.

You will be a confident communicator with great attention to detail and excellent organisational, creative problem solving and prioritisation skills. You will have a positive, can-do attitude. An ability to work analytically and efficiently coordinate data and provide regular reporting on key performance areas of the project.

Maintaining confidentiality is a key attribute for this role in addition to ensuring that work is carried out efficiently, effectively and to a high standard. You must be able to cope with routine and challenging situations, using your initiative and working with discretion and diplomacy.

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

A commitment to CHAS core values, vision and purpose is essential.

This position comes with a comprehensive package of benefits including:

• Option to opt into generous pension scheme
• Generous annual leave entitlement
• Excellent learning and development opportunities
• Regular facilitated supervision sessions
• Employee assistance programme
• Free local parking

CHAS has recently been selected as the only Scottish organisation to receive a generous grant from The British Gas Energy Trust to support families across Scotland during the current cost of living crisis. We have been awarded grant funding for the next two years and from this award we are looking to recruit two Energy Advisors to offer support to the families of babies, children and young people with life limiting conditions who are referred to CHAS services.

The recruitment to these new Energy Advisor posts will further enhance the support on offer to families known to CHAS at what is an extremely difficult time for families across Scotland. The post holders will work alongside the existing Family Support Teams in both Robin and Rachel House. They will provide one-to-one intensive support for families to proactively offer advice on energy efficiency, tariffs and saving money for all families who use CHAS services, as well as reactive support in emergency situations maximising money available to families in crisis situations.

CHAS Energy Advisor will receive:

• Option to opt into generous pension scheme
• Generous annual leave entitlement
• Excellent learning and development opportunities
• Regular facilitated supervision sessions
• Employee assistance programme

The CHAS service:

• Two children’s hospices, Robin House, Balloch and Rachel House, Kinross.
• An Outreach Service providing support to children and families in their own homes, hospitals and communities across Scotland
• Co-partnership working with Scotland’s three children’s hospitals

The job:

• Inform the development of a new energy advice support service as part of CHAS’ overall family support service.
• Work as part of a team to provide one to one service to families from a wide range of backgrounds to help maximise energy efficiency and household incomes.
• Help families understand energy bills, energy tariffs, energy metering, energy usage and practical ways to reduce energy usage with energy saving tips.
• Understand the criteria of all available energy grants and energy schemes and assist families in making appropriate applications
• Maintain up-to-date, working knowledge of sustainable energy matters and affordable warmth.
• Establish relationships with partner agencies to expand CHAS’ impact and reach.

The post holder will hold a City and Guild qualification in Energy Awareness or relevant/equivalent qualification and have experience of working within the energy advice sector. They will work closely with the Family Support Team leaders to ensure that families receive an individualised, high standard of support.

Are you an experienced fundraiser with a passion for relationship development, and the drive to recruit and steward strategic corporate partnerships? Then we need you to join our team to transform the provision of children’s palliative care across Scotland and keep joy alive for every child and family that needs us.

We are looking for an enthusiastic and committed professional with creativity, fantastic communication skills, and corporate knowledge to join our successful Corporate Partnerships Team. This is a unique opportunity for an experienced fundraiser to take their development to the next level - ensuring we capitalise on CHAS’s compelling case for support and strong prospect pool to attract, cultivate, and retain high-level transformational corporate partners.

You will be an innovative and tenacious individual with a real team-working ethic who identifies with CHAS’s core values, vision and purpose.

Key Responsibilities

• Attract new, and develop existing, corporate partners through effective relationship management to maximise the value of their partnership with CHAS.
• Lead on acquisition of strategic and transformational corporate partnerships.
• Prepare, develop and deliver professional high quality and persuasive pitches and present them to key corporate contacts.
• Act as the central contact for large national partnerships and developing partnerships, helping to develop a national fundraising strategy for the company to be supported by the Corporate Partnerships team.
• Develop relationships with key internal and external stakeholders, supporters, and Senior Staff in order to involve them appropriately in our Corporate Partnerships programme
• Support the Corporate Partnerships Manager with strategy development and in the development and improvement of fundraising practice in the area of corporate fundraising.

About You

• Acts as an engaging and inspiring ambassador for CHAS and displays positive behaviours
• Self-motivated with proven ability to engage and motivate others
• Professional and proactive attitude with a real pride in quality of work
• Forms meaningful relationships with others
• Accountable for own actions and decisions
• Commitment to ongoing learning and development
• Commitment to CHAS core values, vision and purpose
• Commitment to working with/supporting volunteers
• Views change as a natural, positive and continuing process

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Senior Corporate Partnerships Executive, you will be instrumental in achieving this vision.

At CHAS, we are on a mission. We’re going to make sure wherever there is a child in Scotland with a life shortening condition their family know about the vital support we can provide. To do this we need to reach into every community across Scotland and this is where you come in! We are looking for a driven and ambitious individual to join the Community Fundraising team.

You will be responsible for getting out into the local communities of Fife, Perth and Dundee, raising awareness and engaging your supporters in their fundraising! You will grow and develop existing relationships and support as well as creating new community fundraising activity alongside an amazing Fundraising and Communications team covering the whole of Scotland. You will manage a fantastic group of existing CHAS volunteers and grow your volunteer networks.

Key Responsibilities

• Relationship management of existing and new community fundraising supporters and volunteers
• Create new, cost-effective, community-based fundraising activities within a specific geographic area, ensuring contacts are established and maintained
• In line with the community fundraising strategy, take the lead on a specific income stream, developing materials and fundraising activities
• Provide market-intelligence and research on the community fundraising function, enabling future planning of activities within CHAS
• Regularly present complex fundraising information to groups, including existing and potential supporters
• Delegate work to volunteers, ensuring appropriate support mechanisms are in place and that individual skills are utilised appropriately

About You

In order to successfully drive fundraising and support for CHAS in your area, you will work co-operatively with colleagues, form meaningful relationships with others, demonstrate initiative, act with integrity and be accountable for your actions and decisions. You will also have:

• Experience of growing external financial support by developing new contacts and networks
• Experience of events and/or project management and the processes involved in a delivering a successful event and/or project
• Advanced level of communication and presentation skills
• Working knowledge of Microsoft Office and related software applications
• Highly developed inter-personal skills

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Senior Corporate Partnerships Executive, you will be instrumental in achieving this vision.

We have an exciting vacancy for an experienced and creative stakeholder involvement and engagement professional, who will raise the voices of the families CHAS supports and ensure they are at the heart of our decision-making.

We are recruiting a Family Involvement Lead to be part of our People and Strategy, who will embed a cross organisation approach to involving children, young people and their families in everything CHAS does.

The Family Involvement Lead will be part of the strategy team and will support the creation, development and delivery of the CHAS strategic plan with the programme manager.

The ideal candidate will have a proven track record of involvement and participation. They will also have significant demonstrable experience of engaging a wide variety of audiences and introducing change based on feedback.

Working with managers and senior leaders across CHAS, the Family Involvement Lead will ensure children, young people and their whole families are involved in in the planning, design, delivery and improvement of all our services, and the activities that support them.

We are looking for a forward-thinking, creative individual with a strong understanding of user involvement in a charitable, health or social care setting to fill this new post in the People and Strategy team. If that sounds like you, then we’d love to hear from you.

Children’s Hospices Across Scotland (CHAS):

Each week, three children die in Scotland from an incurable condition. CHAS is dedicated to supporting every single member of these families as they face the toughest challenge of their lives. Whilst our mission of reaching all these families is a simple one, delivering that mission requires a huge amount of effort from everyone supporting our cause. As a charity with 300 staff and over 800 volunteers, we know that it is only by working together that we will achieve our goal. Staff and volunteers work together as one team. Our people are focused on one common goal - reaching every family in Scotland who needs our support.

Our Ideal Candidate:

You will be able to demonstrate experience of:

• The principles and practice of user involvement with experience in a charitable, health or social care setting An OD or L&D leadership role
• Engaging with diverse stakeholders and working collaboratively
• Experience of engaging with vulnerable people and diverse and hard to reach communities
• Developing strong and effective working relationships

Further information:

We are flexible about the location for this role as we have offices across:

• Kinross
• Inverness
• Aberdeen
• Glasgow
• Edinburgh

The role involves regular travel across Scotland, to visit other CHAS sites. An initial period of home-working is likely.

This post is subject to a PVG membership check and evidence of eligibility to work in the UK.

Introduction

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we would love to hear from you.

This is fantastic opportunity to be part of a team that is going from strength to strength. We need a dynamic and focused Supporter Care Coordinator who understands the importance of nurturing supporter relationships by providing exceptional stewardship. This is a vital role that supports colleagues from across the organisation and requires someone with a great can do attitude, who is organised and has excellent prioritisation skills.

Key Responsibilities

• To be the first point of contact for face to face, email or telephone supporter enquiries. Providing exemplary donor care through excellent written and oral communication to supporters, volunteers and internal and external stakeholders
• Manage all incoming mail, process donations, bank gifts and record gifts timely and accurately on our database
• Ensure each supporter is thanked for their donation, personalising their thank you as appropriate in order to nurture and maintain positive relationships
• Support donor events and fundraising activity sending any materials required to support successful fundraising
• Support a team of office volunteers, including providing training, day to day support, and ensuring the volunteers deliver a quality service and feel valued
• Work closely with a team of external volunteers to arrange cover for talks, cheque presentations and cash collection activities

About You

• You will have excellent communication skills and will enjoy working cooperatively with colleagues. You will be committed to working with and supporting a strong team of volunteers. You will demonstrate initiative and the ability to prioritise, have a high level of accuracy, act with integrity and be accountable for your actions and decisions.

You will also have:

• HNC level qualification or equivalent in Administration or related discipline
• Relevant experience in an office and/or customer services environment
• Working knowledge of Microsoft Office packages
• Access to a car and full driving licence

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. The only way we can achieve this is with the generosity of supporters and relationships with them is fundamental. Your role as Supporter Care Coordinator will be instrumental in achieving this vision.

Introduction

Do you thrive in a changing and dynamic environment? Are you passionate about the difference you could make to the lives of babies, children and young people and their families? Are you a creative person with the ability to engage and motivate people?

If so, a very rare and exciting opportunity has arisen within our organisation for an Activities Facilitator. We are looking for a dynamic and energetic person to join our Activities team in Rachel House. The candidate will be offered the chance to work with babies, children and young people and their families.

Key Responsibilities

As an Activities Facilitator, you will be part of a small team that will design and deliver a therapeutic play programme for referred children and siblings around emotional support and bereavement support. You will be working in collaboration with other team members, services and agencies ensuring that life enhancing activities will enrich the leisure, play and educational needs for all the babies, children, young people and their families.

About You

You will have excellent communication skills and a friendly approachable manner. You should ideally have relevant post-qualification experience of working with children or young people with complex care needs and experience of using therapeutic play with children and young people. You should be confident in working autonomously and as part of a multi-disciplinary team.

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As an Activities Facilitator you will be instrumental in achieving this vision.

Our ambition is to reach every family in Scotland that needs us. To support this ambition, we have a new opportunity for a driven, confident and experienced HR Coordinator

Do you have previous HR Administration/Resourcing experience? Do you have strong prioritisation skills with the ability to communicate professionally with hiring managers? If you do, and are interested in applying for this opportunity, then please read on…

The Key Responsibilities of the role are -

As a HR Coordinator you will manage the full employee life cycle, support a team of HR Administrators and maintain and develop the HR system. A number of the tasks are included below (although this list is not exhaustive)

• Line managing a team of HR Administrators
• Resolve complex enquiries escalated by the administrators
• Manage and develop a proactive recruitment experience
• Review conditional offer letters and contractual documentsProvide management information and people data
• Act as the Lead Systems Administrator for the HR and Recruitment systems
• Oversee and monitor all electronic and manual HR employee files, databases and processes, ensuring information is accurate and retained in accordance with information governance and data retention requirements
• Develop the suite of management information and statistical data, carrying out any appropriate requested research and/or benchmarking for managers and Directors

About You

We are looking for a delivery focused individual with a ‘can-do’ approach to join our busy HR team. As a strong team player, you will have excellent interpersonal skills to establish effective working relationships at all levels, experience of working within a busy people-focused Recruitment and/or HR environment, strong written, e-mail and verbal communication skills and high level attention to detail.

Providing effective administration support will also require that you have excellent IT skills and experience of Microsoft Office, in particular Outlook, Word and Excel as well as internal Recruitment/HR systems.

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the prognosis that their child is nearing the end of their life, and offer them our care and support to empower them to make the most of the short time they have together. As a HR Coordinator, you will be instrumental in both enabling and achieving this vision.

We operate across the country through our two hospices, our CHAS at Home service in the community as well as in hospitals. Travel between sites will be required on occasion and a willingness to travel is essential.

At Children’s Hospices Across Scotland (CHAS) creating a positive experience for our employees matters and that’s why we are continually investing in making CHAS a great place to work. Our people are key in delivering support and care for babies, children and young people with life-shortening conditions and their families and our ambition is to reach every family in Scotland who may need our support.

We are keen to find an experienced HR Business Partner to support our Directorates, provide HR expertise, drive and deliver new approaches and ways of working to the benefit of CHAS. The role is offered on a permanent basis and will be based in our Edinburgh office with travel across Scotland to other CHAS sites.

Working as part of our established HR team, a key priority will be to role-model and use your HR expertise and coaching capability with line managers to help create and maintain a positive employee relations culture, whilst promoting CHAS’s core values and ambition.

This is a brilliant opportunity to join our team and all we ask is that you tick the following boxes. If you are educated to postgraduate degree level (or hold the equivalent experience), are CIPD qualified, have previous experience in a HR Business Partnering role and have lead in employee relations or health & wellbeing initiatives, we would be keen to hear from you.

This role will be key in a number of HR change initiatives and we would expect you to work collaboratively across all departments and teams, bringing with you an excellent communication skill set along with a commitment to the CHAS core values, vision and purpose, which is essential for such an important role.

Introduction

No one should face the death of their child alone, and at CHAS our role in the fundraising team is to ensure just that. Gifts in Wills play a significant part in CHAS’s income every year and this role is pivotal in ensuring all of our teams are equipped to be able to speak about this way of giving sensitively and confidently. As part of the Community Fundraising and Legacy Team, and the wider Fundraising Managers group the successful candidate will build relationships across CHAS

Key Responsibilities

• Legacy and in-memory giving strategy creation
• Legacy and in-memory giving marketing and promotion
• Team leadership and development
• Resource management
• Market Insight
• Internal and External relationship development

About You

• Exceptional communication skills required to deal with professional audiences with credibility, as well as engage staff, volunteers and CHAS supporters interested in making a gift in their Will in an appropriate and effective manner
• Excellent interpersonal skills required to build mutually beneficial relationships with peers across the organisation
• Demonstrable knowledge of legacy giving market
• Demonstrable experience of creating and implementing successful supporter journeys
• Demonstrable experience of legacy and in-memory giving marketing and promotion

About CHAS

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Legacy and In-Memory Giving Relationship Manager, you will be instrumental in achieving this vision.

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

This is a really exciting time to join Children’s Hospices Across Scotland – better known as CHAS. A fantastic opportunity has arisen for a Challenge Events Assistant to join the fundraising team.

Key Responsibilities

Working within the culture, ethos and philosophy of CHAS, you will assist the Senior Community and Challenge Events Fundraiser with the management and evaluation of challenge events and the recruitment and stewardship of supporters. Key responsibilities include:

• Assisting with the management of in-person challenge events, including liaising with third party event organisers, suppliers and attendance on the day
• Assisting with the development of the virtual events programme, stewarding participants through social media and answering queries
• Producing copy to promote events for website, social media, press and email
• Assisting with the recruitment of supporters for events in the challenge event calendar, and stewarding them to raise as much as possible for CHAS
• Assisting with event research
• Administration

About You

In order to help CHAS achieve our goal of reaching every family in Scotland that needs us, you will have:

• HNC level qualification or equivalent in either Public Relations, Marketing, Media, Communications, Event Management, Fundraising or related discipline
• Demonstrable working knowledge of Microsoft Office or similar packages
• Demonstrable experience of keyboard skills and maintaining information databases
• Good communication skills to deal with staff, volunteers and general public in an appropriate and effective manner
• Competent on social media
• High level of accuracy and numeracy skills, as this role requires cash handling
• Demonstrable attention to detail
• Planning and organising skills for effective management of event calendar
• Experience in an office and customer services environment

About CHAS

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Challenge Events Assistant, you will be instrumental in achieving this vision.

This new role of Philanthropy Executive will work with the Philanthropy Manager, playing a key role in developing and delivering the overarching strategy for Major Gifts.

We are keen to find an enthusiastic and ambitious Executive to join the Philanthropy team. The role will focus on managing relationships with established donors and be responsible for inspiring and acquiring new major donors in order to meet income targets.

This is a brilliant opportunity to join our team and will fit someone who can work both independently and collaboratively, who can take responsibility for projects and who is creative and eager to get out and meet supporters.

We are flexible about the location for this role as we have offices in Kinross, Aberdeen, Inverness, Glasgow and Edinburgh. We will provide you with the equipment you need to be able to work remotely and flexibly as occasional travel within Scotland is required. Some home working will also be involved.

If you have a track record of working with high-mid level donors or in individual giving, have an understanding of cultivation and stewardship and an engaging communication style we would be keen to hear from you.

Our Learning and Development Team is on an exciting new journey as it evolves into the Learning and Organisational Development (L&OD) Team. We are recruiting for an L&OD Manager who will help support and lead this change, playing a central role in shaping the new L&OD agenda here at CHAS.

Key Responsibilities

Reporting to the Head of L&OD, you will have the opportunity to manage colleagues in the department which currently consists of a Learning and Development Coordinator and Learning and Development Administrator. You will also be responsible for the design and delivery of learning across CHAS as well as L&OD project management.

About You

The ideal candidate will have a proven track record in learning and development design and delivery, have experience in manager and leadership development and have a good understanding of the fundamentals of organisational development. You will be able to work collaboratively with colleagues across the organisation, including managers and senior leaders, and have a strong business partnering approach in your interactions with key stakeholders.

We are looking for a creative individual with fantastic people skills who will be able to ensure that our employees get the learning experiences they need, help the organisation meet its strategic objectives and support their new team to evolve into a high performing L&OD function. If this sounds like you, then we would love to hear from you.

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Learning and Organisational Development Manager, you will be instrumental in achieving this vision.

CHAS are looking for a dynamic, enthusiastic and innovative events professional to join their events team. Do you want to go to work every day in a fun, exhilarating, varied and glamorous job, which also makes a difference for some of the most vulnerable children in our society? As a member of the CHAS fundraising team you will support the income generation which enables us to deliver critical services to ensure that no family should have to go through the death of their child alone.

Our CHAS high profile events have a reputation for being some of the best charity events in Scotland, providing all little surprises and moments of sparkle that our guests have come to expect. We would love for YOU to become a part of the team to lead and deliver top quality, engaging and exciting events across the country. As part of the Partnerships and Philanthropy team, within the fundraising department, you will work in a focussed and driven environment. You will be given the opportunity to support exciting projects in the organisation and add value to partnership working across CHAS. If you think you are the person to add that extra sparkle to our events then please read on.

Key Responsibilities

• Project management of 3 CHAS high profile events generating £150,000 towards supporting children and families across Scotland
• Leading and chairing event committee meetings and training event volunteers
• Managing complex conversations with numerous suppliers and negotiating opportunities to minimise expenditure.
• Managing the event budget to ensure it is in line with budgetted income and expenditure
• Taking responsibility for fulfilling all necessary actions to ensure a successful event. Planning and delivering a broad range of fundraising activities to enable a fun, seamless event whilst maximising all fundraising opportunities.
• Managing a complex set of administration tasks throughout the process, prior and post event.

About You

• HNC level qualification or equivalent in Event Management or related discipline
• Experience of working on large scale fundraising events
• Knowledge of Microsoft Office 2010 and information databases
• Ability to work effectively as part of a team
• Good communication skills required, to deal with staff, volunteers and general public in an appropriate and effective manner
• Demonstrable attention to detail
• Full driving licence

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As an Events Fundraiser, you will be instrumental in achieving this vision.

It’s crucial that we create a positive experience for all our volunteers and we are passionate about inspiring more people to join us. To help us grow and develop our volunteering programme, we are recruiting a Volunteering Administrator to join our central volunteering function at CHAS.

You’ll be joining a dynamic team of values-driven professionals, passionate about inspiring people to make a meaningful impact on the lives of children and families. Reporting to the Volunteering Development Manager for Outreach, you will be responsible for providing a full range of administrative support. You will support the recruitment and engagement of volunteers across Scotland who are involved in CHAS Outreach services.

You will be experienced in office administration and have excellent people skills. Your attention to detail and commitment to providing exemplary customer service will mean that every enquiry is handled professionally and timeously.

We are flexible about the location for this role as we have offices in Kinross, Aberdeen, Inverness, Glasgow and Edinburgh. We will provide you with the equipment you need to be able to work remotely and flexibly as occasional travel within Scotland is required. Some home working will also be involved.

About CHAS

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. We have a 3:1 ratio of volunteers to staff members in CHAS. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

Our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As the Volunteering Administrator for Outreach, you will be instrumental in achieving this vision.