Ark People Housing Care
Ark People Housing Care

Charity registered in Scotland SC015694

ARK is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism.

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Top job! Head of Finance

  • Full time
  • £48,752
  • Based in Edinburgh – travel required throughout Scotland
  • Closing 28th January 2020

ARK is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life.

We are recruiting an inspirational leader to head up the Finance function, and as a member of the Senior Leadership Team, work with colleagues to fulfil our aim to support tenants and service users to lead a good life.

Your primary role is to provide operational leadership that delivers precise governance for ARK and to put in place risk managed operational plans that will ensure its continued development within operating models that are both viable and sustainable over the longer term.

You will be accountable for leading the Finance team to develop, deliver and embed financial strategies to build an ARK culture that aligns to our values and aims and will achieve sustained high performance. Integral to this role is the provision of accurate and timely Finance performance reports, function KPIS’s, forecasts and budgets. In addition to this is the ability to analyse, interpret and report accurate monthly Finance data in a timely manner; update forecasts and plans based on the learning of month results and develop Finance options that enable the SLT to take forward operational strategies. Motivational team leadership and team development abilities are necessary with a positive commitment to continued professional development for self and others. Strong organisational, interpersonal, negotiating and influencing skills are prerequisites.

The role of Head of Finance reports directly to the Finance Director and will deputise for the Finance Director as required.

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This vacancy has now closed

Top job! Head of Asset Management

  • Full time
  • £52,678
  • Based in Edinburgh – travel required throughout Scotland
  • Closing 13th March 2020

ARK is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

As a member of the multi-disciplinary Senior Leadership Team (SLT) your primary role is to provide operational leadership that delivers good governance for ARK and to put in place risk managed operational plans that will ensure its continued development within operating models that are both viable and sustainable over the longer term.

The Head of Asset Management is accountable for leading the Asset Management team to develop, deliver and embed an asset management strategy to build an ARK culture that aligns to our values and aims. Integral to this role is the provision of accurate and timely Asset Management performance reports, function KPIs, forecasts and budgets. In addition to this is the ability to analyse, interpret and report accurate and timely property management data; update forecasts and plans based on the learning of in month results and develop options that enable the SLT to take forward operational strategies. Your role is responsible for the development of new property and the redevelopment and maintenance of existing property stock. Essential to this are leadership qualities in performance, development, quality and customer focussed service provision.

You are responsible for the proper safe guarding of public money as it is used in the pursuance of the organisations aims.

The role of Head of Asset Management reports to the Executive team member responsible for property development and maintenance.

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This vacancy has now closed

Non Executive Board member

  • Management Board
  • Unpaid
  • Edinburgh
  • Closing 16th March 2020

Are you looking for a new challenge and an opportunity to influence strategy?

ARK’s mission is to provide the best regarded care, housing and support services in Scotland for families, children and adults of all ages who require support to have a good life. We will build life long and life enhancing relationships and promote the right of people to have a life free from poverty and discrimination.

Established in 1977 ARK Housing Association Ltd provides 450 tenancies, and supports over 400 people through our dedicated and highly skilled workforce of 800+ staff. We operate in 12 Local Authority areas in the North and East of Scotland, and we also have services in The Western Isles.

Although a housing association the majority of ARK’s activity relates to the provision of care and support for people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services receive the very best support from ARK to enable them to live a good life.

For further information see ARK’s website: arkha.org.uk.

We currently have vacancies for Non Executive Board members at a very exciting time for ARK. We are entering a period of new direction with a newly developed Business Plan and refreshed Mission and Vision. As a new Board Member you will play a key part in supporting and enabling the delivery of business strategy for the next 5-10 years. This will be clearly focussed upon delivery of high quality Housing and Care & Support services.

We are looking for dynamic, forward thinking and enthusiastic people from a variety of backgrounds to contribute to ARK’s emerging future and are particularly keen to hear from people with housing & care experience. We will provide tailored training and development and you will also work alongside a number of experienced Board Members who can share learning and experience.

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This vacancy has now closed

Top job! Director of Development and Business Improvement

  • Full time
  • £67,199
  • Based in Edinburgh – travel required throughout Scotland
  • Closing 27th April 2020

ARK is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

As a member of the Executive Team (ET), reporting directly to the CEO, your role will be accountable for the delivery of ARK’s Business Development and Improvement plan which focuses upon of integrated strategic business development and improvement objectives. You will have a lead role to play in aiding ARK to achieve its vision of “inclusive communities where quality of housing and care enable people to thrive and live a good life” by creating a business development plan and business improvement plan that will deliver high quality housing and care solutions that are financially sustainable into the future.

This is one of two new roles at Executive team level following a major piece of work where ARK have reviewed and developed the Business Plan for the next 5 years and beyond. This is an exciting time to join the team where you will have the opportunity to review and determine what resources you require to deliver your plans and work within an already well established Executive team.

The aim of the revised business plans is to:

• Have a reputation for excellence and be recognised as a high quality provider of housing and care

• Be known as an excellent employer where employees will enjoy rewarding careers

• Build our technological and digital capability to support a successful business

• Have in place Leadership to create a culture of excellence throughout the business

Your role will be critical in delivery of these aims and will lead the development of ARK’s Business Development and Improvement Strategy, which will focus upon the development of new build properties, improving quality in existing housing stock, redesign of existing stock for supported tenants, delivery of integrated business development priorities relating to housing and care, developing thinking on energy efficiency and ARK’s carbon omissions, creating an evaluation framework for diversification into other business areas and developing strategic partnerships to further the aims of ARK’s Business Plan.

We are looking for dynamic and passionate individuals that have significant prior experience operating at a senior management level in a Housing and/or Care related role with excellent knowledge of the regulatory environment in which ARK operates. If you have extensive experience in designing and delivering housing and care interventions that improves the lives of tenants and service users, then we would like to hear from you.

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This vacancy has now closed

Top job! Director of Operations

  • Full time
  • £67,199
  • Based in Edinburgh – travel required throughout Scotland
  • Closing 27th April 2020

ARK is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

As a member of the Executive Team (ET), reporting directly to the CEO, your role will be accountable for the customer facing services to ARK tenants and service users via the Housing Services and Care and Support teams. You will be responsible for ensuring that ARK provides tenant services and care and support services of the highest standard, which are safe; compliant; cost effective and responsive to the needs of tenants and service users.

This is one of two new roles at Executive team level following a major piece of work where ARK have reviewed and developed the Business Plan for the next 5 years and beyond. This is an exciting time to join the team where you will have the opportunity to review and determine what resources you require to deliver your plans and work within an already well established Executive team.

The aim of the revised business plans is to:

·Have a reputation for excellence and be recognised as a high quality provider of housing and care

·Be known as an excellent employer where employees will enjoy rewarding careers

·Build our technological and digital capability to support a successful business

·Have in place Leadership to create a culture of excellence throughout the business

Your role will be critical in delivery of these aims andwill lead the delivery of all operations at the customer interface to ensure the highest standard of customer service. Your role will have a key focus upon communication and engagement and building digital communications with our customers; ensuring staff resources operate efficiently and have the competencies to deliver the highest quality of housing and care services to our customers; leading on all regulatory requirements relating to housing and care services; leading on the development of ARK’s continuous improvement approaches and further developing the Care and Support business to achieve financial sustainability.

We are looking for dynamic and passionate individualsthat have significant prior experience operating at a senior management level in a Housing and/or Care related role with excellent knowledge of the regulatory environment in which ARK operates. If you have extensive experience in delivering improvements to the lives of tenants and service users, then we would like to hear from you.

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This vacancy has now closed

ICT Support Analyst

  • Full time
  • £28,104
  • The Priory, Canaan Lane, Morningside, Edinburgh
  • Closing 31st July 2020

ARK is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life.

We are looking for an ICT Support Analyst to join our busy and experienced team. You, the successful post holder will have a proven background working in an IT Support role and use a methodical & thorough approach to problem solving. In this role you will support the user community and monitor, maintain, and update the ICT infrastructure & systems and will provide an efficient and effective customer service to both internal and external customers. You will maintain a stable and reliable IT infrastructure through system monitoring and maintenance. As well as having the ability to build effective relationships and demonstrate professional communication skills at all levels throughout the business.

KNOWLEDGE/SKILLS

  • Solid technical skills covering technologies such as – Citrix Xenapp, VMWare, Active Directory, Exchange, MS Office and related technologies
  • Excellent problem solving skills
  • Excellent customer relation skills
  • Ability to communicate effectively with both technical and non-technical individuals; strong teamwork and interpersonal skills
  • Excellent analytical and troubleshooting skills
  • A full driving licence is essential as you will be required to visit our remote sites

Desirable

  • Dell/Wyse thin client technology
  • Familiarity with VEEAM backup & replication
  • Firewalls & VPN’s
  • Networking
  • Website administration
Shortlist
This vacancy has now closed

Top job! Head of Compliance and Improvement

  • Full time
  • £50,360
  • Based in Edinburgh – travel required throughout Scotland
  • Closing 28th September 2020

ARK is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

As a member of the Senior Leadership Team (SLT), reporting directly to the CEO your role is responsible for developing and implementing the Governance and Compliance Framework which will ensure that Ark complies with all aspects of it’s regulatory and legal responsibilities; and you will also have responsibility for implementing key organisational improvement initiatives as delegated by the Chief Executive and the Executive Team.

There will be a key focus for ensuring that Ark complies with the requirements of the Information Commissioner, the Scottish Public Services Ombudsman in relation to complaints, and the Scottish Housing Regulator and OSCR.

You will have a lead role in setting the ARK culture, that aligns to our values and aims, integral to which is to operate to the highest ethical standards and in doing so set the example of how all Ark employees should behave.

This is a revised role following a major piece of work where Ark have reviewed and developed the Business Plan for the next 5 years and beyond. This is an exciting time to join the team where you will have the opportunity to review and determine what resources you require to deliver your plans and work within an already well established Senior Leadership Team.

The aim of the revised business plans is to:

• Have a reputation for excellence and be recognised as a high quality provider of housing and care

• Be known as an excellent employer where employees will enjoy rewarding careers

• Build our technological and digital capability to support a successful business

• Have in place Leadership to create a culture of excellence throughout the business

We are looking for dynamic and passionate applicants that have significant prior experience operating at a senior management level in a Housing and or Care related role with excellent knowledge of the regulatory environment in which ARK operates. If you have extensive experience in good governance, compliance and risk management then we would like to hear from you.

Shortlist
This vacancy has now closed

Top job! Head of People & Organisational Development

  • Full time
  • £50,360
  • Flexible - with travel required throughout Scotland (Head Office base is in Edinburgh)
  • Closing 30th October 2020

ARK is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of ARK to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

As a member of the Senior Leadership Team (SLT), reporting to the Director of People & Organisational Development this role is responsible for leading the Organisational Development Team (Human Resources, Learning & Development & Payroll) to develop, deliver and embed OD strategies to build an Ark culture that aligns to our values and aims and will achieve sustained high performance. There will be a key focus for ensuring that Ark develops and implements policies, procedures, systems and processes that will deliver continued improvement.

The Head of People and Organisational Development will ensure that the OD Team are central to Arks ambition to be the best employer we can be and offer rewarding careers to our teams. Integral to this will be the development of talent in individuals and teams, to ensure we are attracting, developing and inspiring skilled and enthusiastic staff who share our vision and values and so create a culture of excellence throughout the organisation.

This is an exciting role for the right applicant and comes at a time where Ark have undertaken a major piece of work where we have reviewed and developed the Business Plan for the next 5 years and beyond. This is an exciting time to join the team where you will have the opportunity to deliver the ambitions of Ark within an already well established Senior Leadership Team.

The aim of the revised business plans is to:

• Have a reputation for excellence and be recognised as a high quality provider of housing and care

• Be known as an excellent employer where employees will enjoy rewarding careers

• Build our technological and digital capability to support a successful business

• Have in place Leadership to create a culture of excellence throughout the business

We are looking for dynamic and passionate applicants that have significant prior experience operating at a senior management level in an HR/OD/L&D related role with excellent employment law knowledge and that of the regulatory environment in which ARK operates. If you have extensive experience in these areas, then we would like to hear from you.

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This vacancy has now closed

Senior Property Officer

  • Full time
  • £37,602
  • Edinburgh, EH10
  • Closing 30th October 2020

Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of Ark to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

Our Asset Management Team needs you!

The Senior Property Officer will ensure the competent delivery of a responsive repairs service and planned and cyclical maintenance programmes, through day to day management of a technically skilled team, ensuring that all property assets are maintained to a high standard to meet customer needs and expectations with due regard to contract specification, health and safety requirements, effective contractor management, compliant procurement procedures, Scottish Housing Quality Standards and all applicable legislative requirements and best practices.

The Senior Property Officer will lead and deliver an effective and efficient Property Service and contribute to the development and implementation of Arks Asset Management Strategy and to deliver key Business Plan objectives.

The role of Senior Property Officer reports directly to the Head of Asset Management (HOAM) and will deputise for the HOAM.

The Senior Property Officer will line manage 3 x Maintenance Officers and the Property Administrator.

This is an exciting time to become a member of our team as Ark launches its new 5 year business plan and continues to grow and deliver the best possible services to our customers.

To help us to achieve our business objective to have a reputation for excellence and be recognised as a high quality provider of housing and care Ark is currently recruiting for a variety of roles in our asset management team.

We need you to help us:

• Meet the Scottish Government‘s Energy Efficiency Standard in Social Housing part 2

• Project manage our new build and strategic asset management projects

• Project manage stage 3 adaptations

• Provide general admin support to the Asset Management Department

• Develop, coach and support the team

For more information on these roles why not visit our website

at arkha.org.uk/current-vacancies/senior-property-officer or call the team on 0131 447 9027 and ask for Dave or Caryn.

In return for your valuable contribution, Ark will also offer you:

A wide range of development opportunities, including comprehensive induction, training and e-Learning.

Benefits which include up to 36 days paid holiday per year pro rata and a

generous employer pension contribution.

A range of working hours designed to offer you a good work-life balance.

ARK will fully fund your Disclosure.

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Development Co-ordinator

  • Full time
  • £37,602
  • Edinburgh, EH10
  • Closing 30th October 2020

Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of Ark to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

Our Asset Management Team needs you!

Your role is responsible for managing the delivery of Ark’s new build development programme, strategic asset management projects and Stage 3 Adaptations. Through good project management principles ensure that all projects are efficiently and effectively managed from inception to completion to achieve Ark’s strategic business objectives, comply with grant conditions and regulatory requirements and meet the needs of our current and future customers.

This is an exciting time to become a member of our team as Ark launches its new 5 year business plan and continues to grow and deliver the best possible services to our customers.

To help us to achieve our business objective to have a reputation for excellence and be recognised as a high quality provider of housing and care Ark is currently recruiting for a variety of roles in our asset management team.

We need you to help us:

· Meet the Scottish Government‘s Energy Efficiency Standard in Social Housing part 2

· Project manage our new build and strategic asset management projects

· Project manage stage 3 adaptations

· Provide general admin support to the Asset Management Department

· Develop, coach and support the team

Shortlist
This vacancy has now closed

Property Administrator

  • Full time
  • £22,687
  • Edinburgh, EH10
  • Closing 30th October 2020

Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of Ark to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

Our Asset Management Team needs you!

As Property Administrator within the Asset Management Team you will play a key role in a professional and customer focused team with responsibility for providing an efficient and effective service to all our customers. This role is varied and will require you to have an eye for detail, the ability to multi-task and flexibility to prioritise your workload depending on the demands of our service.

You will be responsible for providing administration support to our Asset Management Team who are responsible for delivering Responsive Repairs, Cyclical and Planned Maintenance, Void Maintenance Services, Stage 3 Adaptations and a range of capital investment projects for the delivery of new build homes and repurposing our existing stock.

The Property Administrator is responsible to the Senior Property Officer (SPO) and is an integral member of the Asset Management Team and will work collaboratively across the organisation.

This is an exciting time to become a member of our team as Ark launches its new 5 year business plan and continues to grow and deliver the best possible services to our customers.

To help us to achieve our business objective to have a reputation for excellence and be recognised as a high quality provider of housing and care Ark is currently recruiting for a variety of roles in our asset management team.

We need you to help us:

• Meet the Scottish Government‘s Energy Efficiency Standard in Social Housing part 2

• Project manage our new build and strategic asset management projects

• Project manage stage 3 adaptations

• Provide general admin support to the Asset Management Department

• Develop, coach and support the team

Shortlist
This vacancy has now closed

Maintenance Officer

  • Full time
  • £32,252
  • Edinburgh, EH10
  • Closing 30th October 2020

Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. As a housing association we are one of the smaller providers. Our aim is to ensure that those who use our services get the very best out of Ark to enable them to live a good life and to provide the best quality of housing to our tenants, some of whom we provide support to.

Our Asset Management Team needs you!

The Maintenance Officer will contribute to the effective and efficient management of the Associations day to day and minor / major works Property Service. Ensuring all the Associations properties are properly maintained to the standard laid out by Ark Housing Association.

The role of Maintenance Officer reports directly to the Senior Property Officer (SPO) and will support the Head of Asset Management (HOAM) as required, on property management matters.

This is an exciting time to become a member of our team as Ark launches its new 5 year business plan and continues to grow and deliver the best possible services to our customers.

To help us to achieve our business objective to have a reputation for excellence and be recognised as a high quality provider of housing and care Ark is currently recruiting for a variety of roles in our asset management team.

We need you to help us:

· Meet the Scottish Government‘s Energy Efficiency Standard in Social Housing part 2

· Project manage our new build and strategic asset management projects

· Project manage stage 3 adaptations

· Provide general admin support to the Asset Management Department

· Develop, coach and support the team

Shortlist