Due to the imminent departure of the current postholder to new opportunities, we are pleased to be bringing to the market this senior role which is a part of National Museums Scotland’s Leadership team.
The role provides vision and leadership to a diverse team responsible for visitor and audience engagement with our sites, collections, and their interpretation. Amongst a wide range of priorities, you will have responsibility for the creation and delivery of a programme that supports engagement with and enjoyment of the national collection for a broad range of participants – a key means by which we demonstrate our commitment to equality, diversity and inclusion.
With a degree or equivalent in a related subject, you will also have up to date knowledge of best practice in the effective delivery of learning and event services which meet the widest possible range of customers. You will also demonstrate a proven understanding of how to improve quality and performance in service delivery.
A track record of success in leading and directing a large public facing team within an arts/heritage/visitor attraction or commercial/customer facing environment is essential as is experience of dealing with a diverse range of people management issues.
You will have a collaborative management style and the ability to foster innovation and a culture of continuous improvement.
A job description and person specification is available in the Recruitment Pack below.