Peebles Citizens Advice Bureau
Peebles Citizens Advice Bureau

Charity registered in Scotland SC000000

Citizens Advice Bureau.


Current vacancies

Patient Adviser, Patient Advice and Support Service

  • Part time
  • £25,662 pro-rata
  • Peebles and District Citizens Advice Bureau with travel across the Scottish Borders
  • Closing 12th December 2018

The role

Patient Advisers will work with the three citizens advice bureaux in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by e mail and webchat via the national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.

Background

The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, and provide advice and support to those wishing to give feedback or comments, or raise concerns or complaints about NHS care received.

Responsible to: Manager, Peebles and District Citizens Advice Bureau

Shortlist
Closed vacancies
This vacancy has now closed

Bureau Manager

  • Part time
  • Circa £30,000 – £32,500 pro-rata
  • Peebles
  • Closing 17th September 2018

Peebles Citizens Advice Bureau (CAB) is a local, voluntary advice agency providing invaluable advice, information and support to the citizens of Peebles and Tweeddale. It is part of a wider Citizens Advice Network in Scotland and a consortium of CAB in the Scottish Borders but is an individual, independent Charity in its’ own right.

We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

Peebles CAB is currently recruiting for a new CAB Manager to help oversee the day to day operating of the CAB and to support and develop our staff and volunteers who deliver high quality advice and support to the local community.

This is a great opportunity for a dynamic, highly organised, people person who has experience of working in the voluntary sector. Based in Peebles, much of your time will be spent in the Bureaux working with volunteers and paid staff but will also require networking with other organisations and forums and representing the CAB to other stakeholders. The post is varied and interesting and provides a great opportunity to support a local organisation that works with some of the most vulnerable people in our community.

An understanding and awareness of the voluntary sector and/or the advice sector would be highly advantageous to this role and experience of working with a diverse staff and volunteer team is also essential.

Peebles CAB offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a NEST Government Pension Scheme.

Shortlist
This vacancy has now closed

Session Supervisor

  • Part time
  • £22,500 – £23,500 pro-rata
  • Peebles, Scottish Borders
  • Closing 8th October 2018

Peebles Citizens Advice Bureau (CAB) is a local, voluntary advice agency providing invaluable advice, information and support to the citizens of Peebles and Tweeddale. It is part of a wider Citizens Advice Network in Scotland and a consortium of CAB in the Scottish Borders but is an individual, independent Charity in its’ own right.

We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however they choose to access it.

Peebles CAB is currently recruiting for a Session Supervisor \ Administrator to support the day to day operation of the CAB and to support our staff and volunteers in the delivery of high quality advice and support to the local community.

This is a great opportunity for a highly organised, people person who has experience of working in the voluntary sector. Based in Peebles, much of your time will be spent in the Bureaux working with volunteers and paid staff. The post is varied and interesting and provides a great opportunity to support a local organisation that works with some of the most vulnerable people in our community. You will play a key role in ensuring that the quality

An understanding and awareness of the voluntary sector and/or the advice sector would be highly advantageous to this role and experience of working with a diverse staff and volunteer team is also essential.

Peebles CAB offers excellent terms and conditions, including a total of [40] (pro-rata) days leave (including public holidays) and a NEST Government Pension Scheme.

Shortlist