SSAFA
SSAFA

Charity number 210760

SSAFA provides lifelong support to anyone currently serving or who has ever served in the Royal Navy, British Army, Royal Air Force and Reservists. We're ready to help servicemen and women and their families, whenever and wherever we’re needed.  Our support is for life, whatever the period served.  Current studies predict that numbers of those in need will rise as a result of recent military conflicts.


Closed vacancies
This vacancy has now closed

Senior Housing Adviser

  • Full time
  • £32,000
  • Glasgow, with some flexibility to work remotely
  • Closing 14th November 2021

About the role

As Senior Housing Adviser you will lead on delivering a quality holistic housing service to GHH clients. This will involve your own case load plus line managing housing staff and volunteers. Around half of our clients are experiencing homelessness or housing difficulty and as such we are looking to develop further in this area including integrating volunteers into our Tenancy Sustainment Programme. No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Support Office.

About you

To be successful in this role you will be an experienced housing professional with great knowledge of the housing landscape in Glasgow. You will be confident communicating to a diverse audience with excellent problem solving skills and a desire to support all our clients to find their home.

You will manage your own full and varied caseload, providing holistic advice with an emphasis on housing and homelessness. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure practical and emotional support is available.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Senior Peer Support Worker

  • Full time
  • £32,000
  • Glasgow, G51 3UU, with some flexibility to work remotely
  • Closing 14th November 2021

About the role

As Senior Peer Support Worker you will lead on delivering a quality holistic housing service to GHH clients. This will involve your own case load plus line managing Peer Support Workers. No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations.

We have received funding to continue our long running football project, Glasgow Veterans United and begin a 12 month reminiscence project and a two year adaptive curling project. You will oversee the effective delivery of all these projects and personally lead on one. There will be opportunity to co-produce and develop future projects with our clients to best meet a broad range of needs.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Support Office.

About you

To be successful in this role you will have a comprehensive knowledge of the Armed Forces charities and broader third sector and be a strong communicator. This experience may have been gained through working or volunteering in adjacent fields or directly with members of the Armed Forces community. It is essential that you can relate as a peer with our client group and so must have served in the British Armed Forces.

You will manage your own full and varied caseload, providing holistic advice on a range of complex issues including financial assistance, education, employment and wellbeing. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure the appropriate practical and emotional support is available. This will include submitting requests for financial assistance to service charities on behalf of clients and administering the GHH emergency fund when required.

Previous experience of managing group projects and building strong networks would be especially advantageous.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Community and Challenge Events Officer

  • Full time
  • £28,000
  • Homebased in Scotland
  • Closing 21st November 2021

SSAFA’s in Scotland, support 20 Branches, 5 Service Committees and a new Scotland Support Office, and are proud to announce this role as part of their strategic growth and ambitious development plans.

About the role

This is a brand new fundraising opportunity that covers the whole of Scotland that will be fundamental in developing, supporting and championing new and existing community and challenge events fundraising initiatives to increase income generation. This role will include engaging with individuals, and membership organisations to fundraise through events and activities such as the Kiltwalk and Big Brew Up’s while providing excellent stewardship to maximise opportunities.

SSAFA is entering into an exciting period of strategic development within regional fundraising where you will be able to refine your current skills and develop new ones whilst enhancing your knowledge of the fundraising sector.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

Our small and dedicated team, based in Scotland, includes a Corporate and Events Officer and a Trusts Officer who are managed by our Fundraising Development Manager. As well as working with your team members, you will have the opportunity to collaborate with over 20 Branches and 5 Service committees to implement fundraising initiatives.

Through regular team meetings and a variety of communication mediums you will be provided with ongoing support, training and mentoring. We are a remote team and ensure that we stay well connected to all colleagues with a combined passion that fuels our determination and success.

About you

We are looking for an exceptional candidate, who thrives on challenge. A determined, highly motivated individual, with a track record of success in community and challenge event fundraising. A natural communicator with proven success in working with and developing volunteers to support this growth. A confident networker, able to represent the charity to external stakeholders, build relationships and reputation, communicate effectively across the region whilst working from home.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Corporate and Special Events Officer

  • Full time
  • £28,000
  • Homebased in Scotland
  • Closing 21st November 2021

SSAFA in Scotland, support 20 Branches, 5 Service committees and a new Scotland Support Office, and are proud to announce this role as part of their strategic growth and ambitious development plans.

About the role

This is a brand-new fundraising opportunity where the responsibilities cover the whole of Scotland, which, will be fundamental in developing, supporting, and championing new and existing corporate and special events fundraising initiatives to increase income generation. This role will include engaging with companies, membership organisations and high-net worth donors and fundraising through events and activities as well as COTY and commercial participator agreements.

SSAFA in Scotland is entering into an exciting period of strategic development within regional fundraising where you will be able to refine your current skills and develop new ones whilst enhancing your knowledge of the fundraising sector.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

Our small and dedicated team, based in Scotland, includes a Community and Challenge Events Officer and a Trusts Officer who are managed by our Fundraising Development Manager. As well as working with your team members, you will have the opportunity to collaborate with over 20 Branches and 5 Service committees to implement fundraising initiatives.

Through regular team meetings and a variety of communication mediums you will be provided with ongoing support, training and mentoring. We are a remote team and ensure that we stay well connected to all colleagues with a combined passion that fuels our determination and success.

About you

We are looking for an exceptional candidate, who thrives on challenge. A determined, highly motivated individual, with a track record of securing significant funds through corporate and special event fundraising. A natural communicator with proven success in working with and developing volunteers to support this growth. A confident networker, able to represent the charity to external stakeholders, build relationships and reputation, communicate effectively across the region whilst working from home.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Peer Support Worker

  • Part time
  • £25,000 pro-rata
  • Glasgow, G51 3UU, with some flexibility to work remotely
  • Closing 6th December 2021

About the role

As a Peer Support Worker you will deliver a quality holistic service to GHH clients 3 days per week (Monday, Tuesday and Wednesday). No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations. You will manage your own case load providing advice and advocacy to members of the Armed Forces community in the Glasgow area.

We have received funding to continue our long running football project, Glasgow Veterans United and begin a 12 month reminiscence project and a two year adaptive curling project. You will lead on one of these projects and assist other Peer Support Workers with their group activities as needed. There will be opportunity to co-produce and develop future projects with our clients to best meet a broad range of needs.

Please note we are currently recruiting for two Peer Support Worker positions, this one and a full time role with a focus on mental health and wellbeing.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Support Office. You will work most closely with the new Senior Peer Support Worker and other Peer Support Workers.

About you

To be successful in this role you will be familiar with the Armed Forces charities and broader third sector and be a strong communicator. This experience may have been gained through working or volunteering in adjacent fields or directly with members of the Armed Forces community. It is essential that you can relate as a peer with our client group and so must have served in the British Armed Forces.

You will manage a varied caseload, providing holistic advice on a range of complex issues including financial assistance, education, employment and wellbeing. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure the appropriate practical and emotional support is available. This will include submitting requests for financial assistance to service charities on behalf of clients.

Previous experience of leading group projects and building strong networks would be advantageous.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

If you have any queries or would like to speak to someone about this role, please contact Rachel Tribble on 0141 343 7143 or rachel.tribble@ssafa.org.uk for an informal discussion.

Shortlist
This vacancy has now closed

Peer Support Worker – Mental Health

  • Full time
  • £25,000
  • Glasgow, G51 3UU, with some flexibility to work remotely
  • Closing 6th December 2021

About the role

As a Peer Support Worker you will deliver a quality holistic service to GHH clients with a strong focus on mental health and wellbeing, acting as a subject matter expert for the wider team. No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations. You will manage your own case load, providing advice and advocacy to members of the Armed Forces community in the Glasgow area.

A key part of this role will be supporting our football and curling projects and ensuring extra support is available for those who need it. You will also build relationships with statutory and third sector mental health specialists and manage a case load where clients specifically require mental health or wellbeing support, including accompany clients to appointments or groups. This is not a clinical role but an opportunity to coach clients and support them to find that the help they need.

Please note we are currently recruiting for two Peer Support Worker positions, this one and a part time role.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Support Office. You will work most closely with the new Senior Peer Support Worker, our existing Peer Support Workers and our Mental Health & Wellbeing Manager.

About you

To be successful in this role you will be very familiar with local mental health provisions including those specifically for the Armed Forces community. You will be a strong communicator and have experience building rapport with people from a variety of backgrounds. This experience may have been gained through working or volunteering in adjacent fields or directly with members of the Armed Forces community. It is essential that you can relate as a peer with our client group and so must have served in the British Armed Forces.

You will manage a varied caseload, providing holistic advice on a range of complex issues including financial assistance, education, employment in addition to the focus on mental health and wellbeing. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure the appropriate practical and emotional support is available. This will include submitting requests for financial assistance to service charities on behalf of clients.

Previous experience of leading group projects and building strong networks would be advantageous.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Trusts Officer - Scotland

  • Part time
  • £28,000 pro-rata
  • Homebased in Scotland
  • Closing 18th February 2022

This fundraising opportunity covers the whole of Scotland and is fundamental in developing, supporting and championing new and existing trusts and foundations to increase income generation in the region.

As the Trusts Officer for Scotland you will work with the Fundraising team within Scotland as well as the volunteer branch network to identify and apply for trusts and grants to support our charitable work. Although home-based, you will have the opportunity of visiting branches meeting our committed and passionate volunteers whilst gaining valuable knowledge and insights into the ongoing work and projects of the charity.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

Our small and dedicated team, based in Scotland, includes a Corporate and Events Officer and a Community and Challenge Events Officer who are managed by our Fundraising Development Manager. As well as working with your team members, you will have the opportunity to collaborate with over 20 Branches and 5 Service committees to implement fundraising initiatives.

Through regular team meetings and a variety of communication mediums you will be provided with ongoing support, training and mentoring. We are a remote team and ensure that we stay well connected to all colleagues with a combined passion that fuels our determination and success.

About you

We are looking for an exceptional candidate, who thrives on challenge. A determined, highly motivated individual, with a track record of success in trust fundraising. A natural communicator with proven success in working with and developing volunteers to support this growth. A confident networker, able to represent the charity to external stakeholders, build relationships and reputation, communicate effectively across the region whilst working from home.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Office Manager

  • Full time
  • £23,000
  • Govan, Glasgow, with some flexibility to work remotely
  • Closing 9th February 2022

Glasgow’s Helping Heroes provides support and assistance within the Armed Services and veterans community. Your role will be to manage the day to day running of the admin team and its functions. You will co-ordinate our client’s GHH experience and journeys, submit client’s funding applications in a timely manner, co-ordinate the ordering of client household items and maintain the financial accounts, settling invoices, co-ordinating the GHH team and their client appointments and liaising with partnership agencies such as Citizen’s Advice, Glasgow City Council and the Veteran’s Welfare Services. You will also manage the modern apprentice who will provide administrative support to Glasgow’s Helping Heroes, our clients and you. We provide in-house training as well as training to become an Armed Forces Mental Health First Aider.

Glasgow’s Helping Heroes have recently received funding to set up a third project to reduce social isolation, as well as having 2 established projects which will require the admin team to co-ordinate transport, venues, and clients.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work, as guidance allows. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Resource Office. As our first point of contact you will work closely with the whole GHH team daily.

About you

To be successful in this role, you should be someone with experience in managing a busy office, supporting your team as well as being customer focused. You will need to be a strong communicator and highly organised as well as approachable. You must be able to bring a flexible, non-judgemental mindset and be able to remain calm in challenging situations. You must have the motivation to work alone when called for and to have a proactive and can-do approach when dealing with our clients. Whilst book-keeping experience is not necessary, attention to detail is a must and being able to communicate changes with both the team and clients is essential. You should be well versed in Office 365, specifically Outlook, Excel and Teams.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Learning and Development Trainer - (Maternity Cover)

  • Full time
  • £32,140
  • Home based within Scotland
  • Closing 8th April 2022

We are looking for a passionate and multi skilled Learning and development trainer to work as part of our team delivering training to our volunteer network. Your role will involve working with the team to design, develop and deliver our complete range of courses that will inspire our volunteers to want to learn. You will consult and collaborate with internal stakeholders and departments to understand our work, identify appropriate content, design training interventions, deliver courses and evaluate the impact of the learning.

About the team

You will be part of a wider Learning and Development team of 8 employees who together are responsible for training our network of volunteers via a blend of e-learning, webinar and face to face delivery. This role involves working with our own team and the wider volunteer operations department.

About you

To carry out this role successfully you will have a track record of delivering standard training content to an excellent standard. We are looking for an experienced trainer, ideally with a background working in the voluntary sector or similar, who is highly credible and can really bring our values to life.

The role will also require identification of needs, design of suitable learning interventions and materials and where applicable, the analysis of information to make sound decisions regarding training outcomes through to the evaluation of training programmes. Experience of Virtual training delivery is essential.

You will need to be a committed team player with a highly collaborative style, and be able to demonstrate resilience and resourcefulness, along with being self-motivated and able to prioritise in a fast paced and changing organisation.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Housing Adviser

  • Full time
  • £25,000
  • Glasgow, with some flexibility to work remotely.
  • Closing 19th April 2022

As Housing Adviser you will deliver a quality holistic housing service to Glasgow’s Helping Heroes (GHH) clients. This will involve your own case load plus supporting volunteers. Around half of our clients are experiencing homelessness or housing difficulty and as such we are looking to develop further in this area including integrating volunteers into our Tenancy Sustainment Programme. No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. The team at GHH work with a variety of internal and external partners including the nearby SSAFA branches and Scottish Support Office.

About you

To be successful in this role you will be a housing professional with great knowledge of the housing landscape in Glasgow. You will be confident communicating to a diverse audience with excellent problem solving skills and a desire to support all our clients to find their home.

You will manage your own full and varied caseload, providing holistic advice with an emphasis on housing and homelessness. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure practical and emotional support is available. Experience of the Armed Forces community is not essential but could be beneficial in the role.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Volunteer Development Managers

  • Full time
  • £34,000
  • Home based
  • Closing 14th June 2022

We are increasing the Volunteer Development Manager team at SSAFA, the Armed Forces charity due to its huge success and positive impact. We are looking for motivated volunteer management experts to join us and continue to deliver high levels of volunteer management support to our branch network. This opportunity comes at an exciting time as SSAFA sees to implement a new Volunteer Strategy and is looking forward to celebrating 140 years of support to the Armed Forces family.

About the role

The Volunteer Development Manager is a regional role, sitting within the national Volunteer Operations Directorate. The Volunteer Development Team are tasked with implementing volunteering good practice through supporting SSAFA branches to attract, recruit, induct, support and celebrate volunteers. This is achieved by working closely with branches and multiple departments across SSAFA to ensure the volunteer experience is a positive one throughout the volunteer journey.

The Volunteer Development Manager will be dedicated to supporting SSAFA branches within their respective region. Our volunteers are highly valuable to us and part of this role is to encourage, inspire and celebrate them as well as reviewing barriers and blockages to local recruitment. Building robust and positive relationships with the branches is key to being successful in this role.

The Volunteer Development Manager will be the regional subject matter expert on volunteering. The post holder will use their skills and knowledge to ensure volunteering with SSAFA is manageable, meaningful and mutually beneficial and that SSAFA is attractive to a diverse base of volunteers.

This is a pivotal and exciting time to join our organisation, as SSAFA seeks to lead the sector in good volunteering leadership and management and you will play a major part in delivering this vision.

Only candidates living within the named region will be considered as regular travel is required. The role is home based, and a company car is provided.

About the team

The Volunteer Development Management team is a skilled and friendly team who are passionate about the value of volunteering. The team works across the Volunteer Operations directorate and has close working relationships with the Regional Operations Support Managers, Regional Fundraising Officers, Learning and Development teams, PR and Marketing teams and crucially, the Volunteer Experience team – all working together to improve the experience and capabilities of our volunteer network for the good of our beneficiaries.

The Volunteer Development Team were developed as part of SSAFA’s investment in volunteering. The team consists of six Volunteer Development Managers, a Volunteer Development Coordinator in a support role and a Volunteer Development Team Leader.

About you

This is a varied and interesting role demanding high-levels of engagement with our volunteers and gives you the opportunity to work collaboratively with multiple departments of SSAFA.

We need you to have demonstrable interpersonal skills to enthuse others with innovative initiatives to attract new volunteers into SSAFA. To excel at this, it is imperative you have a good understanding of volunteering good practise with experience of manging and enhancing each stage of the volunteer journey to effectively implement this in your area.

You will have a high level of autonomy in your role so will need to be a self-starter and motivated to ensure your branches feel well supported. We are keen to work with positive communicators who are very strong on building relationships with multiple stakeholders across a wide geographical area.

If you have a passion for volunteering, share similar values to SSAFA’s and have a true commitment to diversity and inclusion, please follow the instructions below to start the next step in your career.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

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This vacancy has now closed

Casework Administrator - Scotland

  • Full time
  • £23,000
  • Home based in Scotland (with travel)
  • Closing 20th June 2022

A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.

You will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries. This will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Manager and Regional Operations Support Manager.

The post is home-based and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.

About the team

In this role you will be working closely with volunteers from nineteen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Operational Support Manager.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of planning and managing their own workload, with minimal supervision. It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Shortlist
This vacancy has now closed

Peer Support Worker

  • Full time
  • £25,000
  • Glasgow, G51 3UU, with some flexibility to work remotely
  • Closing 15th August 2022

As a Peer Support Worker you will deliver a quality holistic service to GHH clients ideally 3 days per week (Monday, Tuesday and Wednesday) or 4.5 hours per day over 5 days. No two days are the same at GHH and this role will expose you to a diverse client base and a wide network of partner organisations. You will manage your own case load providing advice and advocacy to members of the Armed Forces community in the Glasgow area.

GHH currently run 3 beneficiaries focussed projects; a football and wellbeing lead project, Glasgow’s Veterans United. MIRRORS, a project for those potentially at risk of dementia where clients partake in various activities across Glasgow including a 10 week language course. And ICE, our Inclusive Curling for Ex-Forces project providing access to curling activities and reducing social isolation. There will be opportunities to co-produce and develop future projects for our Armed Forces communities.

The role includes being the main point of contact for those seeking employment or those seeking to access training to further their employment opportunities. Part of this role will focus on developing employment opportunities for our clients and being the main point of contact for other organisations who have suitable vacancies or training courses and sharing that with the team and our clients.

About the team

Glasgow’s Helping Heroes is a friendly, informal team based in the Pearce Institute in Glasgow. We are currently working flexibly between the office and home with some outreach work too. Everyone is expected to work from the office at least half of their working week. The team at GHH work with a variety of internal and external partners including nearby SSAFA branches and Scottish Regional Office. You will work most closely with the Senior Peer Support Worker and other Peer Support Workers.

About you

A familiarity with Armed Forces charities and broader third sector is essential to role whilst being a skilled communicator to build those networks within the sector. This experience may have been gained through working or volunteering in adjacent fields or directly with members of the Armed Forces community.

It is essential that you can relate as a peer with our client group, so you must have either served or are a partner of someone who has served or is serving in the British Armed Forces.

You will manage a varied caseload, providing holistic advice on a range of complex issues including financial assistance, education, employment and wellbeing. Working collaboratively with other members of the team and using your knowledge of charities and statutory organisations you will ensure the appropriate practical and emotional support is available. This will include submitting requests for financial assistance to service charities on behalf of clients.

The ability to lead group projects and build networks would be advantageous to this position.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

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