The Role

This is an opportunity to join a small, dynamic, ambitious and welcoming team that believes in the transformative power of youth work and the power of partnerships. Operations Officers support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) through managing a portfolio of Licensed Organisations (LOs).

LOs range from local authorities, state and independent schools to youth organisations, secure units and community groups. The DofE Scotland Operations team works with these licensed organisations to build their capacity, support their reach into more marginalised communities and ensure quality and compliance with the Award framework.

The DofE Scotland office covers DofE activity across the length and breadth of Scotland, working with over 140 Licensed Organisations and over 17,000 young people in the last year alone. Each Operations Officer manages a portfolio based on broad geographic region.

The role will be field-based and when not attending meetings, employees will work from home. You will need to have an appropriate home office set up and live within the region.

What we are looking for:

The successful candidate will be a dynamic and proactive team player, who is able to embrace innovation and change. You will be a confident and effective communicator and collaborater and have experience of building and sustaining relationships with stakeholders across the education and/or youth and community sectors.

You will be a passionate advocate for the work of the DofE and motivated by the charity’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next four years.

If you think you have the desired skills and experience, then please do apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

We offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working, volunteering days, Healthcare cash plan and an employee assistance programme.

Successful candidates will be required to undergo an enhanced criminal record check (e.g. DBS/PVG or similar).

You will be responsible for the smooth running of the DofE Scotland office base, managing a small highly motivated team covering admin, local stakeholder events and specific local policy needs. You will also support the Scotland Director on the achievement of wider strategic and business aims and work closely with the Scotland Operations Managers to support the effective running of DofE operations across the country.

What we are looking for:

We are looking for a highly organised team player that shares our commitment to the transformational power of youth work. You will be joining an enthusiastic, skilled and creative team, based across Scotland, committed to an ambitious delivery plan.

We offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working and an employee assistance programme.

Appointment to this position will be subject to a satisfactory PVG check.

The vacancy

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove to yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The role:

We are looking for a Business Support Assistant to help with the smooth running of the DofE’s operations in Scotland, by providing a high level of administrative and customer support to all our stakeholders.

You will be the first point of contact for general enquiries by telephone and email and will be expected to provide advice and support on all aspects of the Award.

In addition, you will be responsible for the communication activities for the Scotland region, including creating social media content, maintaining the webpage, and gathering case studies.

You will also support with a variety of administrative tasks including helping with presentations and supporting the rest of the Business Support team, as well as the wider Scotland team, where required.

This is an office-based role; as a regional office, we don’t work directly with young people undertaking their DofE programme.

What we are looking for:

• Experience of delivering good customer service.

• Experience or ability to work well in a team and with internal stakeholders at all levels.

• Experience of using ICT applications (e.g. Microsoft Word, Excel, Teams).

• Good organisation and time management skills.

• Good written and verbal communication skills.

• Self-motivated.

• Attention to detail.

• An ability to spot opportunities to improve efficiency.

Successful applicants will be required to undergo a basic criminal record check (e.g. DBS/PVG or similar).

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

Working on a new and innovative UK-wide project, you will lead on the setup and development of new DofE Centres in Scotland. You will engage with, and build a network of, Voluntary and Community (VCS) organisations in West Central Scotland support them to become DofE Centres. These Centres will give marginalised young people the opportunity to participate in the DofE and to build their confidence, skills, and resilience. Through providing support and funding, you will enable VCS organisations to develop high quality DofE programmes across the portfolio area.

Testing new ways of the DofE reaching young people, you will be working on an exciting and innovative project at the heart of the DofE’s five-year strategy, Youth Without Limits.

What we are looking for:

You will have experience of working with a wide range of stakeholders across the voluntary and community sector, to ensure the successful implementation of community-based projects. You will be motivated and passionate about supporting young people and giving them the best opportunities in life, with a strong track record of creating positive outcomes for local communities. You will be an enthusiastic, collaborative individual who thrives working in a fast-paced environment, with the ability to drive this project forward.

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

We offer excellent staff benefits including a generous pension contribution, flexible working and an employee assistance programme.

Successful applicants will be required to undergo an enhanced criminal record check (e.g. DBS/PVG or similar).

The vacancy

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove to yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The role:

We are looking for a Business Support Assistant to help with the smooth running of the DofE’s operations in Scotland, by providing a high level of administrative and customer support to all our stakeholders.

You will be the first point of contact for general enquiries by telephone and email and will be expected to provide advice and support on all aspects of the Award.

In addition, you will be responsible for the communication activities for the Scotland region, including creating social media content, maintaining the webpage, and gathering case studies.

You will also support with a variety of administrative tasks including helping with presentations and supporting the rest of the Business Support team, as well as the wider Scotland team, where required.

This is an office-based role; as a regional office, we don’t work directly with young people undertaking their DofE programme.

What we are looking for:

· Experience of delivering good customer service.

· Experience or ability to work well in a team and with internal stakeholders at all levels.

· Experience of using ICT applications (e.g. Microsoft Word, Excel, Teams).

· Good organisation and time management skills.

· Good written and verbal communication skills.

· Self-motivated.

· Attention to detail.

· An ability to spot opportunities to improve efficiency.

Successful applicants will be required to undergo a basic criminal record check (e.g. DBS/PVG or similar).

About DofE

Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.

The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.

Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so. To find out more visit DofE.org/about.

Diversity, equality & inclusion

The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.

We recruit, develop, promote and value people without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.

While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds.

The vacancy

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

This is an opportunity to join a small, dynamic, ambitious and welcoming team that believes in the transformative power of youth work and the power of partnerships. The Operations Manager is responsible for managing a team of geographically dispersed Operations Officers to support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) across Scotland.

DofE operates through a licensed model of delivery partners and licensed organisations range from local authorities, state and independent schools to youth organisations, secure units and community groups. The DofE Scotland Operations team works with these licensed organisations to build their capacity, support their reach into more marginalised communities and ensure quality and compliance with the Award framework.

The DofE Scotland office covers DofE activity across the length and breadth of Scotland, working with over 140 Licensed Organisations and over 17,000 young people in the last year alone. There are two Operations Managers in the team, each with a distinct geographic remit and together with the Business Support Manager and the Director, they form the Scotland Management team, developing and delivering the Scotland business plan, and supporting the Access, Reach, Impact and Quality strategic goals set out in DofE’s “Youth Without Limits” 5 year strategy.

The role will be field-based and when not attending meetings, employees will work from home. You will need to have an appropriate home office set up and live within the region.

What we are looking for:

The successful candidate will be an experienced people manager, who is able to embrace innovation and change and has experience of managing remote/hybrid teams. You will be a confident and organised manager, an effective communicator and collaborator and have experience of building and sustaining relationships with stakeholders across the education and/or youth and community sectors.

You will be a passionate advocate for the work of the DofE and motivated by the charity’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next four years.

If you think you have the desired skills and experience, then please do apply online by clicking on the apply button. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

We offer excellent staff benefits including a generous pension contribution, flexible working and an employee assistance programme.

Successful candidates will be required to undergo an enhanced criminal record check (e.g. DBS/PVG or similar).

About DofE

Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.

The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.

Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so. To find out more visit DofE.org/about.

Diversity, equality & inclusion

The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.

We recruit, develop, promote and value people without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.

While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds.

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove to yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

Main purpose of the role:

• Support communication activities, such as maintaining webpages, gathering case studies, supporting social media content, and liaising with the central Communication Team.
• Assisting with the organisation of annual events and conferences.
• Photo, video and website editing.
• Support the smooth running of the DofE’s operations in Scotland.
• Provide a high level of administrative and customer support to all stakeholders.

The post holder will also:

• Be an enthusiastic, authentic ambassador for the DofE and engage positively
• with stakeholders providing a high level of customer service.
• Uphold the values of the DofE working collaboratively with colleagues.
• Demonstrate the DofE’s commitment to building a diverse and inclusive
• organisation.
• Follow the DofE’s Safeguarding and Data Protection policies and procedures
• at all times complying with legislation and statutory duties.
• Ensure that all health and safety procedures are always followed.

Person Specification Experience, knowledge and skills:

• Good written and verbal communication skills.
• Experience of delivering good customer service.
• Experience or ability to work well in a team and with internal stakeholders at all levels.
• Experience of using ICT applications (e.g. Microsoft Word, Excel, Teams).
• Good organisation and time management skills.
• Self-motivated.
• Strong attention to detail.
• Experience of using social media in relation to community or business accounts, and of using video/ photo and website editing software would be desirable.

We offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working and an employee assistance programme.

Successful applicants will be required to undergo a Basic DBS check.

The vacancy

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

This is an opportunity to join a small, dynamic, ambitious and welcoming team that believes in the transformative power of youth work and the power of partnerships. Operations Officers support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) through managing a portfolio of Licensed Organisations (LOs).

LOs range from local authorities, state and independent schools to youth organisations, secure units and community groups. The DofE Scotland Operations team works with these licensed organisations to build their capacity, support their reach into more marginalised communities and ensure quality and compliance with the Award framework.

The DofE Scotland office covers DofE activity across the length and breadth of Scotland, working with over 140 Licensed Organisations and over 17,000 young people in the last year alone. Each Operations Officer manages a portfolio based on broad geographic region.

The role will be field-based and when not attending meetings, employees will work from home. You will need to have an appropriate home office set up and live within the region.

What we are looking for:

The successful candidate will be a dynamic and proactive team player, who is able to embrace innovation and change. You will be a confident and effective communicator and collaborater and have experience of building and sustaining relationships with stakeholders across the education and/or youth and community sectors.

You will be a passionate advocate for the work of the DofE and motivated by the charity’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next four years.

DofE are also recruiting Operation Officers throughout East & Central Scotland

If you think you have the desired skills and experience, then please do apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

We offer excellent staff benefits including a generous pension contribution, flexible working and an employee assistance programme.

Successful candidates will be required to undergo an enhanced criminal record check (e.g. DBS/PVG or similar).

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email recruitment@dofe.org

About DofE

Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.

The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.

Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so. To find out more visit DofE.org/about.

Diversity, equality & inclusion

The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.

We recruit, develop, promote and value people without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.

While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds.