Join us in a pivotal role that blends money and energy guidance with compassionate support, right at the heart of our mission to assist kidney patients across the South West. We're introducing a vital position within our Patient Support Services Team, focusing on providing targeted money and energy advice to those navigating the financial challenges of living with kidney disease.

In this home-based, full-time position, you'll be a member of a team dedicated to making a tangible difference. The role involves delivering bespoke money and energy guidance—via phone, video calls, and occasionally in-person—to address the unique financial obstacles faced by kidney patients. Your role will encompass everything from offering practical advice and assessing financial needs to connecting patients with broader specialist support networks.

This role demands at least 2 years of experience in advocacy, social work, or a related field within the health and social care sector, with a particular focus on financial and energy support. For those yet to achieve a Level 3 qualification in Money and Energy Advice, we're here to support your professional development in this area. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking.

Full Job Description is attached for further details.

Kidney Care UK is the leading national charity working to improve quality of life for kidney patients through advocacy, direct grants, educating and informing patients, counselling and funding patient-centred research, healthcare professionals and projects. The charity was established over 40 years ago to address the many issues associated with kidney disease and kidney failure.

We wish to appoint an enthusiastic, sensitive and professional individual who has excellent communication skills and the ability to work with patients, carers, health professionals and relevant health and community stakeholder groups. You should be a natural problem-solver, proactive in your approach and enjoy working with people.

The successful applicant will join our team of experienced Advocacy Officers. Full training will be provided, including Safeguarding. The position will be home-based; travel within the region will be required, once safe to do so. This opportunity may suit someone with kidney disease, a carer or family member, health professional or someone who has worked closely with people with long-term conditions.