Charity number 215199
We have made good progress in improving the quality and standards of diabetes care in recent years. But much more needs to be done.
As a Senior Healthcare Improvement Consultant in our Healthcare Improvement team, you’ll play a vital role in helping the NHS across the UK unlock its potential for improving diabetes care. We work with extraordinary people in the NHS and supporting them has never been more important.
You will consult and work in partnership with local diabetes health systems, energising and inspiring colleagues and partners to work differently to improve diabetes care. You will grow the charity’s skills to facilitate improvement in local systems and drive a culture of high-performance and continuous learning that is relentlessly focused on improving outcomes for people with and affected by diabetes. And you will create high-impact partnerships with forward-thinking organisations that help build the improvement capacity of individuals, teams and local systems in the NHS.
The Ideal Candidate
You will be an experienced consultant, used to rolling your sleeves up and working in partnership with health systems on the ground to improve care. You see the process of change in health systems as messy, unpredictable and emergent (rather than planned and controlled). You thrive on challenge and find practical steps to take in the face of complexity and uncertainty. You are experimental by nature and challenge the status quo. And you have a growth-mindset, fuelled by an abundance of energy, compassion and appreciation for those you work with.
A key driver within our charity’s strategy is that we will work to understand and address the inequalities that impact on people with diabetes, and those at risk of type 2 diabetes, as we strive to create a world where diabetes can do no harm.
As a Senior Policy Officer based in our Policy, Campaigns and Improvement directorate, you’ll play a vital role to help colleagues across the charity better understand the impact of poverty and social exclusion on health outcomes and to inform the development of strategies for addressing this. We’re at the start of our new five year strategy which has tackling inequalities as a major driver for delivering on all our outcomes.
You will lead on developing our policy positions on addressing the social determinants of health – the underlying causes of type 2 diabetes. You will conduct policy research on the impact of poverty and social exclusion as underlying causes of type 2 diabetes, and on the health outcomes of those living with diabetes. You will need to identify networks and build new relationships for the organisation to support Diabetes UK’s emerging work in this area.
You’ll make proposals about what Diabetes UK and others can do to address these underlying causes of poor health outcomes and inequalities. As a Senior Policy Officer you’ll work proactively across the organisation to ensure consistent policy messages and to inform campaigning and influencing activities by producing briefings, consultation responses, and other content.
The Ideal Candidate
You will have experience of working in a policy role in a charity or similar organisation. You can use insight and research to analyse and investigate complex policy issues and make clear proposals to address these. You will have an understanding of policy relating to social justice and poverty and be connected to relevant networks.
It would be especially useful if you have experience of working on these issues in a health- related organisation or setting. You communicate clearly and can explain policy positions to a range of stakeholders. You are curious and keen to understand and improve the lived experiences of people with poor health outcomes.
The Diabetes UK Involvement and Healthcare Engagement team forms a vital part of our commitment to transform diabetes care and advocating for people affected or at risk of diabetes.
The Healthcare Engagement Officer will play a key part in supporting the team and Diabetes UK to achieve this goal by effectively engaging with, being informed by, and influencing the many thousands of professionals who deliver care to people with diabetes. We work with extraordinary people in the NHS and supporting them has never been more important.
The Healthcare Engagement Officer leads on the creation of a strong training offer for NHS staff and build strong relationships and communication channels with varied professional groups.
You gather insight from HCPs to guarantee the opinions of HCPs inform all aspects of our work, ensuring we are addressing and tackling inequality through the creation of unbiased communications and resources.
The Healthcare Engagement Officer supports our clinical skills education strategy for HCPs, including the delivery of an online education platform to enable more people to get the quality of care they need to manage their diabetes well.
You will help to manage Diabetes UK’s presence at high profile national HCP conferences and events, including virtual conferencing, liaising internally and externally to book high profile speaking slots. In normal times this will mean a willingness to travel within the UK, sometimes working outside of normal office hours.
The Ideal Candidate
A key part of this role is providing clear and concise communications to a wide range of different professional groups. You have excellent verbal and written communication skills, including interpersonal skills and the ability to building strong relationships based on trust, respect and honesty. You have experience of contributing to complex cross-organisational projects on time and within budget.
As Healthcare Engagement Officer you will be a great motivator who is able to build community amongst the key stakeholders. You will thrive in working under pressure and managing a number of projects and workloads. You will be confident in putting forward alternative approaches as well as being open to new suggestions and ideas from others.
What we can offer you:
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.