Jobs in East Livingston and East Calder, West Lothian

Increasing volunteering – CAB Network

The Increasing Volunteering project was developed following a successful virtual Adviser Training Programme in 2020. It is designed to provide virtual training with live trainers for all bureaux in Scotland in conjunction with the Adviser Training Programme. The project is focused on supporting Scottish bureaux to increase their volunteering capacity through training support due to an increasing demand on services.

National Projects

Citizens Advice Bureau West Lothian offer advice services in relation to National Project work covering various specialised topics and facilitated by trained project advisers.

Summary of the Role

The Team Leader will be responsible for the running of the projects and engaging with Bureaux in relation to the Increasing Volunteering project. They will provide supervision to ensure teams operate efficiently and are achieving required outcomes.

The Team Leader will ensure that the projects are adequately staffed at all times and provide a level of session support and quality assurance.

Main Responsibilities

• To act as the main point of contact for the team.
• Ensure that work rotas are maintained and that there is adequate staff to cover during periods of absence.
• Training and Induction of Training Officers.
• Support new staff when completing the ATP together with shadowing, mentoring and management checks.
• Manage PR activities – social media, press, radio.
• Ensure training delivery is to a high standard and evaluate effectiveness.
• Review and evaluate the projects at regular intervals and ensure targets are being met and quality is consistent.
• Assist and support training officers to implement new programmes and distribute these to participating bureaux.
• Engage with and ensure an effective working relationship with participating Bureaux.
• Organise bespoke training as required.
• Support staff with regards to identifying training needs and ensuring access to appropriate training.
• Provide monthly and quarterly progress reports in relation to the Increasing Volunteering Project.
• Ensure project staff are producing and submitting reports as required.
• Carrying out other duties as specified by the Manager and required by the needs of the post.